Hotel Goldener Stern - contactless check-in
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Summary of reviewsHotel Goldener Stern in Lucerne is consistently praised for its exceptional location, providing a prime base for exploring the picturesque Swiss city. Situated in the heart of the old town, the hotel is conveniently close to major attractions, shopping areas, and restaurants, allowing guests to fully immerse themselves in the local culture. The ease of access to public transport and nearby parking enhances the convenience for travelers.
The hotel stands out for its modern comfort and cleanliness, with spacious and well-equipped rooms featuring comfortable beds, coffee machines, and other amenities. While the rooms are compact, they are efficiently designed for short stays, offering beautiful views in some instances. The quiet and peaceful atmosphere of the hotel ensures a restful experience despite its central location.
Guests have a positive view of the contactless check-in system, finding it straightforward and complemented by the hotel staff's responsiveness and warm hospitality. The staff, known for their friendliness and effective communication through platforms like WhatsApp, provide attentive service, further enhancing the guest experience.
The hotel offers reliable Wi-Fi connectivity, which is both fast and free, proving beneficial for both leisure and business travelers. Many guests specifically commend the beds for their superior comfort, which significantly contributes to a relaxing stay.
Overall, Hotel Goldener Stern combines value for money with a high level of comfort and convenience. While some minor issues have been noted, such as preferences for more traditional check-in interactions and occasional inconsistencies in pricing, the positive feedback regarding location, room quality, and service indicates a delightful experience for most visitors.
Categories
The hotel stands out for its modern comfort and cleanliness, with spacious and well-equipped rooms featuring comfortable beds, coffee machines, and other amenities. While the rooms are compact, they are efficiently designed for short stays, offering beautiful views in some instances. The quiet and peaceful atmosphere of the hotel ensures a restful experience despite its central location.
Guests have a positive view of the contactless check-in system, finding it straightforward and complemented by the hotel staff's responsiveness and warm hospitality. The staff, known for their friendliness and effective communication through platforms like WhatsApp, provide attentive service, further enhancing the guest experience.
The hotel offers reliable Wi-Fi connectivity, which is both fast and free, proving beneficial for both leisure and business travelers. Many guests specifically commend the beds for their superior comfort, which significantly contributes to a relaxing stay.
Overall, Hotel Goldener Stern combines value for money with a high level of comfort and convenience. While some minor issues have been noted, such as preferences for more traditional check-in interactions and occasional inconsistencies in pricing, the positive feedback regarding location, room quality, and service indicates a delightful experience for most visitors.
Small Hotel
The hotel offers a modern and convenient experience with its contactless check-in service. The cozy rooms and central location make it a great choice for a short stay.
Family Friendly Hotel
3-Star Hotel
Guest Reviews
Hotel Goldener Stern offers an exceptional location for visitors to Lucerne, making it an ideal base for exploring this picturesque Swiss city. Nestled in the heart of the old town, the hotel is perfectly positioned near renowned attractions, such as the famous wooden bridge and vibrant Christmas markets during the festive season. Guests praise its proximity to the train station and the ease of access to both the historical and modern parts of the city, with everything reachable on foot.
The convenience of having public parking nearby adds to the hotel's appeal, while a ticket for free public transport during your stay ensures seamless exploration. The self-check-in process is highlighted as straightforward and comfortable, allowing guests to settle in effortlessly. Rooms are described as spacious, clean, and equipped with all necessary amenities, providing a well-rounded experience that combines comfort with practicality.
Whether wandering through charming cafes and restaurants or taking a leisurely stroll along the river, the location's centrality allows guests to immerse themselves fully in Lucerne's offerings. Despite being in a bustling area, the hotel maintains a quiet and peaceful atmosphere, ensuring a restful stay after a day of sightseeing. Overall, the Hotel Goldener Stern is a perfect choice for travelers seeking convenience, comfort, and a prime location in Lucerne.
Hotel Goldener Stern offers a compelling experience with its central location and appealing room offerings, balancing modern comforts with traditional charm. Guests appreciate the rooms for their cleanliness, comfort, and newly renovated interiors, with many praising the comfortable beds and the inclusion of amenities like coffee machines and refrigerators. The rooms are generally well-kept and maintain a tidy and welcoming atmosphere.
While several reviews acknowledge the rooms' compact nature, many emphasize that they are well-equipped and efficient for short stays or city trips, with some rooms offering beautiful views, especially of the Christmas market. The hotel's contactless check-in process is highlighted as uncomplicated, although it involves a significant amount of communication.
Despite occasional issues such as small bathroom areas, difficulty with shower doors, and the challenge of managing room temperature, the staff's responsiveness and the overall room quality seem to ensure a satisfactory stay. Workers at the hotel are praised for their kindness and quick action in addressing any room-related concerns.
For travelers seeking a centrally located hotel with modern and clean accommodations, Hotel Goldener Stern offers a comfortable and efficient choice, especially well-suited for brief city visits.
The beds at Hotel Goldener Stern are consistently praised for their comfort and quality, offering guests a restful night's sleep during their stay. Many reviews highlight the super comfy, large beds, with several guests describing them as the most comfortable they have ever experienced. The bedding is noted for being of good quality, adding to the overall comfort. Guests appreciate the size of the beds, with one review mentioning a bed that comfortably accommodated three people. A few guests did mention issues with soft mattresses causing back discomfort, while others felt the pillows were too flat. However, the general sentiment regards the beds as a standout feature, ensuring a cozy and relaxing stay at the hotel.
Hotel Goldener Stern - contactless check-in in is repeatedly praised for its exceptional cleanliness. Guests commonly describe the rooms as super clean and well-maintained, contributing to a comfortable stay. The hotel boasts modern and stylish designs, with amenities like coffee machines and water kettles in rooms enhancing the experience. Situated in a convenient central location, the hotel is ideal for those looking to explore the city, yet it offers a quiet and peaceful atmosphere for relaxation. The rooms, although occasionally mentioned as small, are always noted for their immaculate condition, with spacious bathrooms and comfortable beds. Overall, visitors leave satisfied, highlighting the seamless check-in process and attentive service.
Hotel Goldener Stern, with its contactless check-in, boasts an array of positive accolades in relation to its exceptional staff. Known for their friendliness and attentiveness, the hotel staff consistently provide a warm and welcoming environment from the moment guests arrive. The bar personnel receive particular praise for their kindness and efficiency, assisting with the check-in process and offering a smooth experience throughout each guest's stay. The hotel's management, specifically the brothers who run it, are acknowledged for their welcoming and helpful demeanor, adding a personal touch to the guest experience. Despite the contactless nature of check-ins, the staff remain highly responsive via communication channels like WhatsApp, ensuring that guests receive quick and competent assistance. While there are scattered mentions of limited on-site staff presence, the overall sentiment is one of satisfaction due to the staff's dedication and effective communication, making the stay at Hotel Goldener Stern a delightful experience.
Guests at Hotel Goldener Stern can expect a positive experience with the hotel's Wi-Fi services. Reviewers have praised the internet access as good and stable throughout the building, highlighting the fast and free connectivity available to guests. Many have reported that it worked smoothly once they arrived, proving helpful for various needs, especially during working hours. The hotel ensures seamless communication via messages, with guests appreciating prompt and effective responses through email and WhatsApp. When minor issues arise, assistance from the follow-up service has been described as excellent, though guests note the importance of having a solid internet connection to resolve any difficulties. Overall, the hotel provides reliable Wi-Fi, making it convenient for both leisure and business travelers.
Hotel Goldener Stern offers a unique blend of modern comfort and historic charm, providing a memorable stay for travelers. Guests appreciate its practicality and convenient location, being in close proximity to the city center, which makes exploring the area quite easy. The rooms stand out for their spaciousness and tranquility, allowing visitors to enjoy a quiet retreat after a day of sightseeing.
The hotel is noted for its excellent value for money, with many guests highlighting a strong price-performance ratio, particularly in terms of comfort and location. However, some reviews indicate concerns with the contactless check-in system, which appears to be a recurring issue due to its complicated nature. Some guests faced challenges with errors despite following instructions, and expressed a preference for some human interaction during the check-in process.
While the overall experience is mostly positive, there are occasional remarks about inconsistencies in the price-quality ratio, with a few guests feeling that the accommodations did not meet their expectations relative to the cost. Specific issues such as an unacceptable smell in the bed linens and a lack of extra services for premium room rates have been noted. However, these concerns don't overshadow the hotel's general appeal as a comfortable and strategically located choice in the area.
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Location
The convenience of having public parking nearby adds to the hotel's appeal, while a ticket for free public transport during your stay ensures seamless exploration. The self-check-in process is highlighted as straightforward and comfortable, allowing guests to settle in effortlessly. Rooms are described as spacious, clean, and equipped with all necessary amenities, providing a well-rounded experience that combines comfort with practicality.
Whether wandering through charming cafes and restaurants or taking a leisurely stroll along the river, the location's centrality allows guests to immerse themselves fully in Lucerne's offerings. Despite being in a bustling area, the hotel maintains a quiet and peaceful atmosphere, ensuring a restful stay after a day of sightseeing. Overall, the Hotel Goldener Stern is a perfect choice for travelers seeking convenience, comfort, and a prime location in Lucerne.
Rooms
While several reviews acknowledge the rooms' compact nature, many emphasize that they are well-equipped and efficient for short stays or city trips, with some rooms offering beautiful views, especially of the Christmas market. The hotel's contactless check-in process is highlighted as uncomplicated, although it involves a significant amount of communication.
Despite occasional issues such as small bathroom areas, difficulty with shower doors, and the challenge of managing room temperature, the staff's responsiveness and the overall room quality seem to ensure a satisfactory stay. Workers at the hotel are praised for their kindness and quick action in addressing any room-related concerns.
For travelers seeking a centrally located hotel with modern and clean accommodations, Hotel Goldener Stern offers a comfortable and efficient choice, especially well-suited for brief city visits.
Beds
Cleanliness
Staff
Wi-Fi
3 Star
The hotel is noted for its excellent value for money, with many guests highlighting a strong price-performance ratio, particularly in terms of comfort and location. However, some reviews indicate concerns with the contactless check-in system, which appears to be a recurring issue due to its complicated nature. Some guests faced challenges with errors despite following instructions, and expressed a preference for some human interaction during the check-in process.
While the overall experience is mostly positive, there are occasional remarks about inconsistencies in the price-quality ratio, with a few guests feeling that the accommodations did not meet their expectations relative to the cost. Specific issues such as an unacceptable smell in the bed linens and a lack of extra services for premium room rates have been noted. However, these concerns don't overshadow the hotel's general appeal as a comfortable and strategically located choice in the area.
No, Hotel Goldener Stern - contactless check-in doesn't have any pool.
No, a spa isn't available at Hotel Goldener Stern - contactless check-in.
No, Hotel Goldener Stern - contactless check-in doesn't allow dogs.
No, parking facilities aren't available at Hotel Goldener Stern - contactless check-in.
No, Hotel Goldener Stern - contactless check-in doesn't have a gym.
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