4-Star HotelLocated in Laktaši, this hotel provides a relaxing experience with its spa facilities. The hotel offers comfortable rooms and wellness services.
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Summary of reviews related to the '4 Star' categoryHotel San Terme Laktaši has received mixed feedback from its guests, particularly concerning its four-star rating, facilities and services. Many reviews suggest that the hotel does not meet the expectations typically associated with a four-star establishment. Issues cited include paying extra for basic amenities such as coffee and lack of essential room features like water, a fridge and a safe. Additionally, the breakfast offerings have been described as poor for a hotel of its purported caliber.
Guests also highlighted the dated fitness equipment and the absence of a child-friendly pool area. The overall appearance and facilities, including the need for disposable slippers and bathrobes in the sauna, do not align with the images presented in promotional materials. Some guests feel that the establishment might have met four-star standards in the past but does not anymore, citing overall datedness and inadequate service.
On a positive note, some reviews acknowledge that the hotel offers good quality relative to its price. However, the consensus indicates a significant gap between the hotel's self-stated rating and the actual experience with several guests suggesting that the hotel feels more like a two or three-star property.
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