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Summary of reviewsHotel Empire stands out for its prime location directly opposite Luxembourg's Central Train Station, providing guests with unrivaled convenience for public transportation. This central positioning allows easy access to Luxembourg's city center and major attractions, making it an ideal choice for those looking to explore the area with ease. The proximity to trains, trams and buses greatly facilitates travel plans, whether guests are in town for a short stopover or a longer stay.
The breakfast experience at Hotel Empire receives widespread acclaim. Guests particularly appreciate the varied and high-quality offerings, including fresh produce, homemade bread and options for those with dietary restrictions. The cozy and well-decorated breakfast rooms, along with the friendly service, contribute to a delightful dining experience each morning.
While the hotel does not offer in-house dinner service, its location near a variety of restaurants, including Italian, Creole and Indian eateries, provides guests with ample dining options. The convenience of nearby food outlets enhances the overall stay, allowing guests to enjoy diverse and high-quality meals.
The rooms at Hotel Empire are consistently praised for their cleanliness and comfort. Despite being relatively small, they are described as cozy, functional and equipped with essential amenities such as coffee makers, fridges and safes. The soundproofing is particularly commended, ensuring a quiet stay even in rooms facing busy streets. Guests also appreciate the modern decor and updated bathroom fittings, further contributing to a comfortable experience.
Cleanliness is a standout aspect of Hotel Empire with guests frequently highlighting the impeccable upkeep of both the rooms and common areas. The diligent cleaning staff and recently renovated rooms add to the hotel's fresh and tidy atmosphere, ensuring a hygienic and welcoming environment for all guests.
The staff at Hotel Empire receive largely positive reviews for their friendliness, helpfulness and professionalism. The breakfast staff, in particular, are commended for their attentiveness and kindness. Multilingual capabilities among the staff further enhance communication and guest satisfaction. Instances of staff going above and beyond, such as assisting with luggage storage, are frequently mentioned, contributing to a hospitable and welcoming atmosphere.
However, the free WiFi at Hotel Empire receives mixed reviews. While the internet connection in common areas is generally praised for its speed and reliability, the WiFi in rooms, especially on higher floors, is often described as weak and unreliable. Despite these issues, the availability of free WiFi still adds value to the overall guest experience.
The surrounding nightlife offers varied options with numerous bars and restaurants in the vicinity. However, the area can be noisy and feel unsafe at night due to the proximity to the red-light district and the presence of intoxicated individuals. Guests looking for vibrant nightlife may appreciate the proximity, but it's worth noting the mixed reviews regarding safety and noise.
The beds at Hotel Empire receive mixed feedback. Many guests find them very comfortable, contributing to a pleasant sleeping experience with clean and fresh linens. However, some guests report issues with mattress quality and size, highlighting a need for consistency in bed comfort.
As a three-star property, Hotel Empire offers a solid balance of affordability and adequate service. While some amenities like parking and in-room refrigerators are lacking, the hotel compensates with great value for money, making it suitable for both leisure and business travelers. The strategic location and functional accommodations are particularly beneficial for business trips.
Overall, Hotel Empire provides a clean, comfortable and conveniently located option for travelers seeking decent accommodation without breaking the bank. The friendly staff, excellent breakfast and prime location make it a highly recommended choice for anyone visiting Luxembourg. Show more
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Categories
Hotel near Nightlife Spots
Located in Place De La Gare, this hotel benefits from being in a district known for its vibrant nightlife, including various bars and clubs. It's a convenient spot for travelers looking to explore the city's evening entertainment.
Business Hotel
This hotel is near the train station, making it accessible for business travelers relying on public transport.
3-Star Hotel
Located near the train station, it offers a convenient location for travelers using public transportation. It provides standard amenities for a comfortable stay.
Room Types
Single RoomA lightly-decorated room with a flat-screen TV, desk and a private bathroom with a shower combination.
Double or Twin RoomThis room features a seating area, flat-screen TV and a private bathroom with shower and hairdryer.
Triple RoomEach of these rooms comes with a private bathroom featuring a shower. A flat-screen TV and desk are also provided.
Superior Double or Twin RoomFlat-screen TV and desk are provided in this spacious room. It includes a bathroom with a walk-in shower and hairdryer.
Deluxe Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room is air-conditioned and has a seating area with a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.
Small Single RoomThe single room features a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The single room provides a TV, a wardrobe, a safe deposit box, a carpeted floor as well as city views. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
Hotel Empire boasts an enviable location that is repeatedly highlighted in guest reviews as its standout feature. The hotel is situated directly opposite Luxembourg's Central Train Station, making it an ideal choice for travelers relying on public transportation. Guests appreciate the ease of access to trains, trams and buses, which are all available right outside the hotel's front door. This highly central positioning also means that it's just a short walk to Luxembourg's city center and key attractions, providing convenience for both quick stopovers and longer stays.
The strategic location of Hotel Empire is particularly beneficial for those traveling by train, as it allows for seamless connections to various parts of the country and beyond. The proximity to public transport hubs ensures effortless commuting, whether it's for exploring the city, traveling to the airport or embarking on road trips across the region.
Additionally, the hotel’s location means guests are also close to numerous amenities, including restaurants, shops and other essential services, enhancing the overall convenience of their stay. This accessibility is a recurring theme in the reviews with many guests emphasizing how the central location greatly facilitated their travel plans and leisure activities.
Overall, Hotel Empire's prime location right opposite the main train station and near various public transportation options makes it a highly recommended choice for travelers looking to explore Luxembourg with ease.
Breakfast
Hotel Empire's breakfast experience stands out positively among guests. The majority of reviews praise it for being very good with phrases such as excellent, fantastic and top-notch frequently mentioned. Guests appreciated the wide variety offered, including fresh produce, homemade bread, freshly prepared eggs and even lactose-free and gluten-free options. The breakfast rooms are described as cozy, bright and beautifully decorated, adding to the pleasant dining experience.
Guests also highlighted the friendly and helpful staff who consistently provided good service during breakfast. Many found the breakfast buffet to be comprehensive, offering something for every taste with freshly made options contributing to the high-quality experience.
While there were a few mixed reviews regarding simplicity and variety, the overall consensus is that Hotel Empire delivers a satisfying and abundant breakfast that meets and often exceeds expectations. The breakfast experience is a strong point for the hotel, contributing to a memorable and enjoyable stay.
Dinner
Hotel Empire offers a diverse range of dining options, although it lacks an in-house dinner service. Guests have praised its great location near the train station, which makes exploring nearby eateries convenient. Many appreciated the Italian snack restaurant “Vapiano” and the wonderful pasta restaurant next door, noted for its affordability and authentic cuisine. The Creole restaurant downstairs added genuine Italian flavors to the overall dining experience and there’s also a nice Indian restaurant recommended by the hotel staff.
Although some guests felt information about dinner was sparse at check-in and missed gluten-free options at breakfast, many found the available food variety acceptable, especially those who enjoy vegetarian, vegan and organic foods. Several reviews highlighted the convenience of heating up food in the room and there are handy options such as a bakery, a pizzeria and shops nearby.
Overall, while the hotel itself may not offer extensive dining facilities, its surrounding area provides ample, high-quality choices that cater to different tastes and dietary needs.
Rooms
Hotel Empire consistently receives praise for the cleanliness and comfort of its rooms. Guests frequently mention that the rooms are well-maintained with modern decor and updated bathroom fittings. The rooms, while often described as small or even tiny, are lauded for being cozy, functional and bright with some offering excellent views or large windows. Despite the compact size, the rooms are equipped with essential amenities such as coffee makers, fridges and safes. Soundproofing is another positive aspect, ensuring a quiet stay even when the rooms face busy streets.
Guests appreciate the spaciousness of certain rooms with some reviewers highlighting larger rooms that offer comfort without compromising on style. The hotel’s convenient location, especially its proximity to the train station, adds further value to the overall experience. Issues such as outdated bathroom fittings, minor technical problems and occasional noise are noted but don't overshadow the comfort and functionality of the rooms.
In summary, Hotel Empire offers a clean, comfortable and conveniently located option for travelers, combining modern facilities with cozy decor. The rooms, while varying in size, generally meet the expectations for a pleasant stay in the city.
Beds
Hotel Empire garners a mix of opinions when it comes to their beds, though there is a predominant sentiment of comfort. A considerable number of guests found the beds to be very comfortable with words like cozy, nice and comfy frequently mentioned. High remarks were also given for the warm, clean and fresh linens and bedding, contributing to a pleasant sleeping experience. Additionally, many reviews appreciated the bed comfort and the overall cleanliness of the rooms.
However, the overarching praise is tempered by several critiques. Some guests expressed dissatisfaction with the beds being too soft or too hard, highlighting a lack of consistency in mattress quality. Concerns were raised about the age and condition of the mattresses with specific mentions of feeling bed springs or noticing visible dents. There are comments about beds being narrow with some guests feeling uncomfortable due to the separation in double beds made up of two single mattresses. There were also mentions of mattresses being too small for double rooms.
Despite these instances, the warm and friendly staff, clean rooms and overall cozy atmosphere make Hotel Empire a notable choice for travelers seeking a comfortable stay. While there are areas for improvement, particularly concerning mattress comfort and bed sizes, the positive experiences with bedding and room cleanliness are notable highlights.
Cleanliness
Hotel Empire has consistently received high marks for its cleanliness, a crucial factor for any traveler. Guest reviews highlight the impeccable upkeep of the rooms, describing them as very clean, spotless and well-maintained. Common areas, including the bathrooms, were also praised for their cleanliness, although a few guests noted minor issues such as lack of proper ventilation in the bathrooms, which led to some dampness and occasional mold.
The recently renovated rooms add to the overall fresh and tidy atmosphere of the hotel and the cleaning staff are frequently mentioned for their diligent and thorough work. Guests appreciated the regular room cleaning and the frequent changing of towels and linens, contributing to a comfortable stay.
Despite a few mentions of occasional smells in carpeted areas and some dirty windows, most reviews affirm that these are exceptions rather than the rule. The general consensus emphasizes a strong commitment to cleanliness, adding to the charm and comfort of Hotel Empire.
Overall, travelers can expect a clean, comfortable and welcoming environment at Hotel Empire, making it a solid choice for anyone prioritizing hygiene and comfort during their stay.
Staff
The overall impression of the staff at Hotel Empire, based on guest reviews, is largely positive. Many guests praised the staff for being friendly, helpful and accommodating. The breakfast staff received particular commendation for their kindness and attentiveness. The reception staff were frequently described as professional and welcoming, though there were a few notable exceptions where guests felt they were less friendly or disinterested.
Several reviews highlighted the efficiency and politeness of the staff. The hotel's cleaning crew was also recognized for their attentiveness, contributing positively to the guest experience. Multilingual capabilities were noted with specific mention of staff speaking languages like Spanish and Italian fluently, which added to the ease of communication.
Instances of staff going above and beyond, such as assisting with luggage storage and providing personal service, were mentioned multiple times. Despite a few criticisms about certain staff members being cold or rude, the general consensus pointed towards a capable and thoughtful team. The personal treatment and enthusiastic nature of the staff left a memorable impression on many visitors, contributing to a welcoming and hospitable atmosphere at Hotel Empire.
Wi-Fi
Hotel Empire provides a mixed experience when it comes to WiFi connectivity. Guests have found the WiFi to be very good throughout the hotel's general areas with many praising the speed and reliability. The internet connection is generally described as excellent and well-developed with the WiFi working perfectly for many.
However, reviews indicate that the WiFi is particularly weak and sometimes non-existent in the rooms, especially on the 7th floor. Words such as weak, spotty and unreliable are frequently used to describe the room-specific WiFi experience. Despite these issues, guests appreciate the free access to WiFi and note that when it does work, the connection speed is above average. Overall, while the common areas offer a good internet connection, the rooms may not provide the same level of WiFi reliability.
Nightlife
The area surrounding Hotel Empire has a mixed reputation when it comes to nightlife. While it's conveniently located near the train station and close to attractions like Den Atelier concert hall, it also has its downsides. Numerous bars and restaurants provide plenty of options for dining and entertainment and the night bus service to Rives de Clausen offers an easy way to return after a night out.
However, guests frequently report noise disturbances, particularly on Friday nights and weekends, attributed to trains and partygoers. The proximity to the red-light district and the gathering of intoxicated and sometimes aggressive individuals adds to an overall sense of unease after dark. Many reviews point out that the area feels unsafe at night with lots of people loitering and the presence of shady characters. Despite the vibrant nightlife, the environment around the hotel is not always inviting in the evening hours.
3 Star
Hotel Empire, a three-star property, strikes a balance between affordability and adequate service in the heart of Luxembourg Gare. While the hotel is small and simple, it compensates for its modesty with great value for money and a convenient location. Guests find it especially suitable for business trips or meetings.
Despite its compact size, the hotel offers a pleasant breakfast experience, featuring a rare eggs-to-order option, although some found the breakfast average. However, the lack of a bar, parking and in-room refrigerators were notable downsides mentioned by guests.
Overall, Hotel Empire provides a clean, intimate environment with friendly service, making it a solid choice for travelers seeking decent accommodation without breaking the bank.
Business
Hotel Empire offers a strategic location, particularly beneficial for business travelers. Its proximity to major transportation hubs, such as the train station, makes it exceptionally convenient for early arrivals or late departures. The 24-hour reception ensures flexibility and a good sense of security, while the hotel's central position allows easy access to buses, trams and the city center, making it practical for business appointments.
The facility provides functional accommodations suited for short business trips. Although the hotel appears to be quite old with some wear like dated carpets, it remains a good base for exploring Luxembourg or conducting business in the city. The presence of a business center within a 20-minute reach adds to its appeal for those on work-related visits.
Popular among workers and business travelers, Hotel Empire offers good value for money, presenting a viable quality-to-price ratio. However, potential guests should note the absence of on-site parking and the additional cost for parking nearby. Overall, it is a practical choice for transient stays or short business trips, offering adequate amenities and accessibility at a reasonable price.
No, Hotel Empire doesn't have any pool.
No, a spa isn't available at Hotel Empire.
No, Hotel Empire doesn't allow dogs.
No, parking facilities aren't available at Hotel Empire.