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Summary of reviewsHotelli Salpa, located on the tranquil shores of Lake Kivijärvi, is an exquisite destination that merges the natural beauty of Finland with convenient access to local attractions and the city of Lappeenranta. Guests consistently praise its stunning lake views, visible from many vantage points within the hotel, including the bar terrace, swimming pool and room windows. The peaceful setting and beautiful sunsets make it a perfect spot for relaxation and nature appreciation.
The hotel's breakfast receives a generally positive response with a wide variety of offerings, including porridge, croissants, sausages and Karelian pies, that cater to diverse tastes. Dining outdoors with scenic views enhances the breakfast experience. While some guests note the need for more variety, most find the breakfast satisfactory and sufficient.
Dining at Hotelli Salpa's restaurant is another highlight with guests enjoying a variety of delicious, reasonably priced dishes, including the locally inspired Kivijärvi pizza. The option to dine on the terrace adds to the pleasant ambiance. Friendly and delightful staff further enhance the dining experience, despite occasional service issues and early closing times.
Rooms at Hotelli Salpa are valued for their cleanliness, spaciousness and simple yet functional design. Many feature air conditioning and provide stunning lake views with some rooms boasting private terraces. The staff's friendliness and the quiet, serene atmosphere contribute to a peaceful stay, although some guests cite issues with musty smells, outdated decor and inconsistent cleanliness.
Cleanliness is generally well-maintained throughout the hotel, particularly in the bathrooms and common areas, although there are occasional reports of musty smells and dusty corners. However, staff are responsive in addressing any cleanliness concerns promptly.
The hotel staff receive ample praise for their friendliness, attentiveness and efficiency in resolving issues, significantly contributing to a welcoming and pleasant guest experience. The occasional longer waiting times do not detract from the overall positive impression of the service provided.
The pool and sauna facilities are another well-loved feature, offering a clean and pleasant environment for relaxation. The indoor pool with warm water and a beautiful lake view, along with an outdoor hot tub, are particularly appreciated by guests. Families enjoy the frequent sauna sessions and find the pool area, although small, satisfactory.
Parking at Hotelli Salpa is highly convenient with ample free spaces available near the rooms, allowing easy access and a motel-like structure that many guests find beneficial.
Families find Hotelli Salpa to be an excellent getaway destination with spacious family rooms, various children’s amenities including a playground and swimming pool and a quiet, relaxing atmosphere. The combination of good price-quality ratio, convenient parking and welcoming ambiance ensures a delightful stay for families.
While beds receive mixed reviews with some guests finding them comfortable and others criticizing their narrow width and soft mattresses, overall, the accommodations provide a satisfactory level of comfort.
In summary, Hotelli Salpa delivers a serene and picturesque retreat by Lake Kivijärvi with excellent amenities, friendly staff and a welcoming atmosphere, making it an ideal choice for both nature lovers and families seeking a peaceful getaway. Show more
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Family Friendly Hotel
This hotel offers amenities for children, including a playground, swings and an indoor swimming pool. It also has a nearby swimming beach and terrace.
Dog Friendly Hotel
Hotelli Salpa allows pets for an extra charge, providing a comfortable stay for guests and their furry companions. Service animals are exempt from fees.
Do you accept dogs in all rooms? No, some rooms only: Twin rooms, Triple room
Is there an extra charge? Yes, € 10 per night
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? Up to 2 dogs are allowed in each room.
Is there a maximum weight of dogs accepted? No
Do you provide any specials, treats and toys (check all that apply)?
Towels
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? Yes
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? No
Are the dogs allowed on beds? No
What are the basic requirements to accept a dog?
Must be clean
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not be left unattended in the room
Is there a refundable deposit to guard against damages? No
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Yes
This hotel offers free private parking. It is located in Luumäki.
Accessible Hotel
This hotel is listed as one of the accessible accommodation options available in the South Karelia region.
3-Star Hotel
This 3-star hotel offers an indoor pool, multiple saunas, and private beach access along Lake Kivijärvi, providing significant recreational value. Guests also appreciate the good breakfast served.
Hotel with Indoor Pool
Hotelli Salpa offers an indoor pool, measuring 12 meters, and three saunas. Located by Lake Kivijärvi with a private beach, it provides a pleasant setting for swimming and relaxation.
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Heated Pool
Room Types
Twin RoomThe twin room provides air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a bidet. The unit offers 2 beds.
Basic Triple RoomThe triple room features air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a bidet. This triple room provides heating and a flat-screen TV. The unit has 3 beds.
Family RoomThe family room offers air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a bidet. This family room provides heating, a flat-screen TV and a terrace. The unit offers 3 beds.
Twin Room with Lake ViewThe twin room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Family Room with Lake ViewThe family room provides air conditioning, a wardrobe, a terrace with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 3 beds.
Deluxe Double Room with BalconyThe spacious double room offers air conditioning, a wardrobe, a terrace with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
Nestled by the serene shores of Lake Kivijärvi, Hotelli Salpa boasts an exquisite location that captures the essence of Finnish beauty. Guests rave about the stunning lake views apparent from various vantage points like the bar terrace, the swimming pool and even their room windows. The tranquil setting offers a picturesque landscape, making it an ideal spot for relaxation and taking in breathtaking sunsets by the calm lakeside.
The hotel’s strategic positioning not only provides tranquil and magnificent scenery but is also convenient for exploring nearby attractions such as the Salpa Line and Kotkanniemi. The proximity to Lappeenranta enhances its accessibility, while still being a peaceful retreat away from the hustle and bustle.
Visitors appreciate the spacious free parking, the lovely beach area with lounge chairs and the hotel’s international crowd. The clean, basic accommodation is suited for both short and extended stays, all the more appealing due to the beautiful surroundings. The presence of a swimming pool with lake views and an inviting grilling area adds to the enjoyable experience.
In essence, Hotelli Salpa is a gem for nature lovers and those seeking a serene location with exceptional views right at the lakeside. The combination of stunning scenery, excellent facilities and a welcoming atmosphere ensures a memorable stay.
Breakfast
Hotelli Salpa receives a mix of feedback regarding its breakfast offerings, but numerous positive remarks suggest many guests enjoy what is provided. The breakfast is frequently described as good with diverse and plentiful options that include essentials such as porridge, bread, croissants, Karelian pies and hot items like omelets, sausages and bacon. Guests appreciate the variety and quality with some highlighting standout items like the delicious multigrain bread and waffles that were a hit with children. The opportunity to dine outdoors in a scenic setting enhances the experience for many.
However, several reviews note areas for improvement. Some guests feel the breakfast could be more varied or plentiful and there are occasional mentions of limited options and meager selections. Despite these criticisms, most guests seem satisfied with the basics provided and find the breakfast sufficient for their needs. The atmosphere is generally described as pleasant, adding to the overall positive impression. While opinions vary, the consensus leans towards a satisfactory dining experience that aligns well with the hotel’s beautiful location and commendable accommodation offerings.
Dinner
Hotelli Salpa's restaurant has garnered praise for its quality dining experience, offering a variety of delicious and reasonably priced dishes suitable for all preferences. Guests consistently highlight the good, tasty and affordable meals available even late into the evening. Notably, the locally inspired Kivijärvi pizza featuring local vendace received admiration. Diners appreciate the option to enjoy their meals on the terrace, adding to the overall pleasant experience. Portions are sufficient and the staff is frequently described as friendly and delightful, enhancing the dining atmosphere. However, a few have noted occasional service issues and an early closing time for the restaurant. Overall, the food quality and value for money at Hotelli Salpa's restaurant make it a noteworthy choice for travelers seeking a satisfying dining experience.
Rooms
'Hotelli Salpa' offers a serene and peaceful environment, ideal for families and those looking to unwind. The rooms, particularly those with lake views, are consistently praised for their cleanliness, spaciousness and simplicity. Guests appreciate the air conditioning, which is especially effective during hot weather.
Though the rooms are described as basic and minimally furnished, they are often highlighted as being adequately equipped and comfortable. The beautiful lake views from many rooms are a significant attraction, along with the added charm of private terraces in some accommodations. The staff's friendliness and the hotel’s quiet atmosphere contribute to the overall pleasant experience.
However, there are areas for improvement. Some guests reported issues such as musty smells, poor air quality and outdated decor. Comfort was occasionally a concern with narrow, soft beds and inadequate pillows being mentioned. Additionally, cleanliness was inconsistent with some guests encountering dusty corners and leftover garbage.
In summary, 'Hotelli Salpa' delivers a functional and peaceful stay with stunning lake views and friendly service. While the amenities and decor may be basic and slightly aged, the spacious and clean rooms provide a satisfactory and comfortable lodging option.
Beds
Reviews of the beds at Hotelli Salpa present a mixed picture. Many guests found the beds to be comfortable and good to sleep in, appreciating the overall tidiness and quietness of the rooms. However, a recurring theme is the narrow width of the beds with some guests feeling they might fall if they turned on their side. Concerns about the mattresses being too soft or worn out were frequently mentioned with some guests noting that the mattresses did not stay in place and felt flimsy. The availability of only one small pillow per sleeper also drew criticism. Despite these issues, some guests still found the beds and pillows comfortable enough. Overall, the beds could benefit from upgrades to improve guest comfort.
Cleanliness
Hotelli Salpa has received varied feedback regarding its cleanliness with a noticeable emphasis on positivity from numerous guests. Many reviews highlight that the rooms are very clean, tidy and cool with bathrooms that are particularly immaculate and recently renovated. Guests appreciated the clean and bright spaces, as well as the soothing views from the rooms. The common areas and facilities, including the swimming pool, are also described as clean and well-maintained, offering a pleasant experience.
However, there are occasional reports of musty smells in both rooms and the hotel lobby and some guests noted that the cleanliness of their rooms was inconsistent, especially at floor level. A few mentioned that their rooms were dusty or messy upon arrival, but positively noted that issues were swiftly resolved by staff, often with room changes. Overall, while some areas require attention and a bit of renovation, the majority of guests found the hotel clean, cozy and comfortable, making it a place they'd consider staying at again.
Staff
Hotelli Salpa has received an abundance of positive feedback regarding its staff, highlighting their friendly demeanor and dedication to ensuring a pleasant guest experience. Visitors frequently describe the staff as very friendly, diligent and helpful with specific praise for their attentiveness and quick action in resolving issues. The reception staff, in particular, are noted for their delightful and polite approach, creating a welcoming atmosphere for guests.
Moreover, the hotel’s personnel are commended for their ability to handle a busy environment effectively, even though it sometimes affects the personal touch of their customer service. Guests appreciated the efforts of a knowledgeable and accommodating administrator who, despite language barriers, ensured a comfortable stay for non-Finnish and non-Russian speakers.
However, there were a few mentions of areas for improvement. Some guests felt that the reception staff could be friendlier and more visible and a few experienced longer waiting times which detracted from a seamless experience.
Overall, the staff at Hotelli Salpa are consistently described as friendly, courteous and helpful, significantly contributing to a positive guest experience at this beautifully located hotel by the lake.
Pool
Hotelli Salpa offers a delightful pool and sauna experience appreciated by many guests. The facilities are noted for their cleanliness and overall pleasant ambiance. Visitors frequently mention the "nice" and "lovely" feeling of the sauna and pool area, which is well-maintained and available for use every evening. The cozy indoor swimming pool, often highlighted for its warm water and clean environment, provides a tranquil spot for relaxation. Additionally, the hotel offers an inviting outdoor hot tub at no extra charge, further enhancing the relaxation options. Families particularly enjoyed the reasonably frequent sauna sessions and the indoor pool with its beautiful lake view being an added bonus. Despite being described as small by some, the pool area received positive remarks for its overall quality and the enjoyable experience it provides.
Parking
Hotelli Salpa offers a highly convenient and spacious parking experience for its guests. Located by a picturesque lake, it provides ample free parking, ensuring that each room has its own designated space. Guests appreciate the ease of parking right at the entrance to their rooms, highlighting the comfort of having the car close by. The structure's organization, similar to a motel, allows for parking directly in front of each room, which many find particularly helpful. While there was a mention of the parking lot being full on one occasion, requiring a spot at the edge of the forest, this appears to be a rare occurrence. Overall, the plentiful and easy-to-access parking options contribute significantly to the convenience and satisfaction of staying at Hotelli Salpa.
Family
Situated in a scenic location, Hotelli Salpa is highly recommended for families seeking a comfortable and enjoyable getaway. The hotel offers a plethora of amenities for children, including a playground, swings and an inviting indoor swimming pool, in addition to a nearby swimming beach and terrace that shine in the summer. The lake and its many facilities also add to the charm.
The family rooms are spacious, accommodating up to six people comfortably and come equipped with self-catering kitchens, making them ideal for longer stays. Guests appreciate the good price-quality ratio and the convenience of parking next to their rooms.
The hotel ensures a relaxing stay with its quiet ambiance and clean, comfortable accommodations. The sauna area, complete with pools, provides a delightful experience for both children and adults. Families frequently express their delight and mention the children’s eagerness to return, highlighting the hotel's appeal. Overall, Hotelli Salpa delivers an excellent setting for a family vacation.
Yes, Hotelli Salpa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hotelli Salpa.
Yes, Hotelli Salpa welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Hotelli Salpa.