Best Western Premier Castanea Resort Hotel
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Summary of reviewsThe Best Western Premier Castanea Resort Hotel is a highly recommended hotel for those looking for a peaceful and comfortable stay in Lüneburg. The hotel's location is praised for being a perfect base for exploring the area with easy access to various attractions and abundant parking options. The breakfast buffet is a particular highlight with guests raving about the excellent quality and variety of options. The staff is consistently described as friendly, helpful and attentive, making special efforts to accommodate guests' needs and requests. The spa area is also highly recommended with indoor and outdoor pools, saunas and a beautiful view of the golf course. The beds are found to be very comfortable and the rooms are clean and up-to-date with nice pool and spa facilities. While some guests had mixed experiences with the dinner service, most found the food enjoyable and the hotel's kitchen "empfehlenswert." Overall, the Best Western Premier Castanea Resort Hotel is a great choice for those looking for a clean, comfortable and relaxing stay in Lüneburg.
Categories
Luxury Hotel
This 4-star Premier hotel is known for its extensive spa facilities and an on-site golf course. It provides a high-end experience focused on relaxation and leisure activities.
Hotel near Golf Courses
The hotel boasts its own Castanea Golf course designed by Kurt Rossknecht, offering an 18-hole experience directly at the resort. It's embedded in the Lüneburg Heath landscape and provides a challenge for both beginner and experienced golfers. The resort also provides spa and wellness facilities.
Hotel for Honeymoon
Situated on a golf course, this resort offers a tranquil escape with opportunities for leisurely activities. The hotel provides elegant rooms, a spa for relaxation, and beautiful surroundings for romantic strolls. It's an ideal choice for couples seeking a blend of recreation and relaxation.
Hotel with Spa
Escape the hustle and bustle of daily life and immerse yourself in the serenity of the Castanea Spa. With a range of luxurious amenities including a steam bath, a whirlpool, experience showers, and a sauna, you will find your perfect place to unwind. The spa offers a variety of treatments including massages, cosmetic treatments, and couple treatments. One of the spa's highlights is the ST BARTH full body massage with warm mussels. Additionally, the spa offers the Seraglio peeling ceremony, Ayurveda, body, hand, and foot treatments, as well as various wellness baths. Visit the Castanea Spa and give yourself the gift of relaxation and rejuvenation.
Family Friendly Hotel
This hotel offers a range of family-friendly amenities, including a pool, hot tub, spa, and bowling alley. It also provides bicycle rentals, a game room with billiards and foosball, and a snack bar. The hotel has family rooms and offers a free buffet breakfast.
Romantic Hotel
Located near a golf course, this resort hotel offers a peaceful retreat. Its spa facilities and comfortable rooms provide a relaxing atmosphere for couples seeking a romantic getaway.
Hotel with Swimming Pool
This hotel features a spacious spa area with indoor and outdoor pools, a whirlpool, and saunas. Guests can also enjoy the golf course and fitness center. It offers extensive wellness facilities.
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
As a 'Premier' Best Western, this hotel likely provides enhanced business services, such as modern conference rooms, business center access, and reliable internet connectivity. Its resort setting may offer a relaxing environment for post-meeting activities.
Accessible Hotel
This hotel offers wheelchair access to common and public areas. It also highlights extensive digital accessibility features on its website, indicating a broader commitment to accessibility.
Hotel with Gym
This hotel redefines fitness and relaxation with a diverse offering on over 1,700 m². It features a fitness room, a spacious sauna and pool area with indoor, outdoor, and whirlpool options. Guests can enjoy modern Technogym equipment in the cardio room.
Hotel with EV Charging Stations
This hotel explicitly states having a modern charging infrastructure with eight charging points, each with a capacity of 22 kWh, managed by a professional service provider. It is committed to promoting sustainable e-mobility.
4-Star Hotel
Located outside Hamburg, this 4-star hotel features an on-site golf course and spa facilities. The spacious rooms have classic style with satellite TV, tea/coffee facilities, and a safe. Guests have free access to the hotel's spa facilities.
Hotel with Outdoor Pool
This hotel stands out with its comprehensive resort-style amenities, including a notable outdoor pool area perfect for both relaxation and recreation. The pool is a central feature, complemented by other outdoor activities.
Hotel with Indoor Pool
This hotel features the extensive 1,700 m² Castanea Spa, which includes a large indoor pool, an outdoor pool, and a whirlpool. Guests can also enjoy a variety of thermal experiences with multiple saunas, including a bio sauna and a Finnish sauna, along with a steam bath and experience showers in dedicated relaxation areas.
Hotel with Heated Pool
This hotel features a large spa area with both indoor and outdoor heated pools. The pools and wellness area are heated by the hotel's own combined heat and power plant, ensuring comfortable temperatures.
Guest Reviews
The Best Western Premier Castanea Resort Hotel is praised for its location, which is a perfect base for exploring Lüneburg and the surrounding area. The hotel itself is located in a peaceful area, yet within walking distance of various attractions. Guests appreciate the quick and easy access to the hotel and the abundant parking options. The hotel's proximity to a golf course and bike paths make it an ideal spot for golfers and cyclists. The peaceful location is a highlight for many guests, who appreciate the serene surroundings. Although slightly removed from the center of Lüneburg, the city is easily accessible and just a short walk or drive away. Overall, the hotel's location receives high marks from its guests.
If you're a breakfast lover, you'll be well taken care of at Best Western Premier Castanea Resort Hotel. Guests rave about the good quality restaurant and the friendliness of the staff. The food is described as excellent with a great variety of options for both adults and kids. The restaurant is clean and up to date and the breakfast buffet is a particular highlight with guests using words such as "sensational," "super," "einmalig" and "fantastisch" to describe it. With a large and diverse selection of items to choose from, everyone can find something to their taste. There are even options for those with special dietary requirements with plenty of flexibility to accommodate all requests. While the buffet can get crowded due to the number of guests, the staff are attentive and willing to fulfill special requests, making for an overall enjoyable experience.
The Best Western Premier Castanea Resort Hotel offers a mixed dining experience according to recent guest reviews. Some praise the "super buffet" with a "fair price" while others criticize the "slow service" and the "unfriendly staff." The quality of the food also varies with some finding it "hervorragend" and a "Traum," while others describe it as "underirdisch schlecht" or "ungeniessbar." The restaurant could benefit from more vegetarian options and a better wine selection. Guests also had mixed opinions about the atmosphere of the restaurant with some finding it "ungemütlich" and others praising the "toll bar." Despite some criticism, most guests found the food enjoyable and the hotel's kitchen "empfehlenswert."
The Best Western Premier Castanea Resort Hotel offers clean and up-to-date rooms with a nice pool and spa area. The staff is friendly and very accommodating. Most rooms are spacious and pleasant with warm colors and comfortable beds. The bathrooms are particularly nice, although some guests noted that the shower could use renovation. The rooms are well-equipped with amenities such as coffee makers and comfortable seating. Some guests found the furnishings to be slightly old-fashioned, but still well-maintained. The hotel is generally very clean with nice facilities throughout. Some guests did note issues with temperature control in their rooms and some rooms were over-perfumed upon entry. However, for the most part, guests were very satisfied with the quality of the rooms and the hotel overall.
The beds at Best Western Premier Castanea Resort Hotel receive high praise from guests. Many describe them as being very comfortable and enjoyable to sleep in. Some guests did note an issue with the mattresses separating, but overall the beds were found to be comfortable. One guest did mention the pillows being a bit different from what they were used to. Another guest noted that the beds were warm due to the mattress topper. Despite some minor issues, guests generally found the beds at this hotel to be comfortable and conducive to a good night's sleep.
The Best Western Premier Castanea Resort Hotel is a nice, up-to-date facility with clean and comfortable rooms. The hotel itself is clean and well-maintained and the pool and spa areas are also nice and clean. The staff is doing a great job of implementing and enforcing good hygiene practices during the pandemic. Most guests found their rooms to be very clean and comfortable, however some noted issues with cleanliness in certain areas, such as spid erwebs, dusty corners or unclean balconies. A few guests also reported issues with broken or worn out amenities in their rooms. Overall, the hotel is a good choice for those looking for a clean and comfortable stay.
The staff at Best Western Premier Castanea Resort Hotel receive rave reviews from guests. They are consistently described as friendly, helpful and attentive in all areas of the hotel, including reception, spa and restaurant. Guests praise the staff for their friendliness, approachability and competence. They note that employees go above and beyond, making special efforts to accommodate guests' needs and requests. The hotel is especially praised for having a relaxed, unpretentious atmosphere, thanks in part to the friendly and welcoming staff. Even in situations where guests experienced issues or mishaps, they note that staff members remained friendly and accommodating. While a few guests mentioned negative experiences with certain staff members, the overwhelming majority of guests describe the overall standard of service at the hotel as exceptional.
The Best Western Premier Castanea Resort Hotel boasts an impressive spa area with indoor and outdoor pools, saunas and a beautiful view of the golf course. Guests rave about the nice personnel and the various spa facilities including salt grotto, Jacuzzi and massages, which are highly recommended. The spa area is well-maintained and hygiene measures are carefully implemented. The natural view from the swimming pool is stunning and the wellness area provides excellent relaxation opportunities. One guest, in particular, highlighted a massage session as being particularly relaxing. The opening hours of the spa area were commended and the access to the facilities was all-time. However, some guests found that some facilities were not operational during their stay. Despite this, the spa was overall positively reviewed as an inviting, clean and comfortable facility with attentive and knowledgeable staff.
The Best Western Premier Castanea Resort Hotel boasts a beautiful pool and spa area that guests can enjoy during their stay. The spa area is especially great with both indoor and outdoor pools, two saunas and a stunning view of the golf course. Despite some guests noting that the pool and Jacuzzi were a bit cold, others enjoyed the beautiful renovated spa area and the outdoor pool with sauna and lounge area. Some guests were disappointed that the outdoor pool was closed during their stay due to maintenance issues or COVID-19 restrictions, but overall, guests were pleased with the cleanliness and size of the pools. The hotel also offers a fitness center for those who want to stay active. Despite some issues with the elevators, guests still found the pool and spa area to be a perfect place to unwind and relax.
The Best Western Premier Castanea Resort Hotel is a comfortable golf hotel perfect for a relaxing stay. Guests have praised the hotel's location adjacent to the golf course, which offers a green fee discount for hotel guests. Rooms with views of the golf course and pool are particularly beautiful. Non-golfers may find the hotel somewhat limited for walks due to the surrounding fences, but the quiet location is ideal for peaceful rest. Guests have also appreciated the convenient opening hours of the golf club, which offers continuous hot dishes and welcomes non-golfers. Overall, the hotel is an excellent choice for golf enthusiasts seeking a calm and comfortable stay near the greens.
The Best Western Premier Castanea Resort Hotel is a large and beautiful hotel with rooms that meet the requirements of a Premier Best Western Hotel. The breakfast is fitting for a 4-star hotel, but some guests felt that the price was not justified by the quality of service. However, the hotel lacks air conditioning which disappointed some guests who expected this for a 4-star hotel. Despite this, the hotel is worth a visit for those who are not too concerned about air conditioning, as the facilities and services make up for it.
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Location
Breakfast
Dinner
Rooms
Beds
Cleanliness
Staff
Spa
Pool
Golf
4 Star
Yes, Best Western Premier Castanea Resort Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Best Western Premier Castanea Resort Hotel.
No, Best Western Premier Castanea Resort Hotel doesn't allow dogs.
No, parking facilities aren't available at Best Western Premier Castanea Resort Hotel.
Yes, Best Western Premier Castanea Resort Hotel has a gym.
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