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Summary of reviewsGarden & City Evian - Lugrin is beautifully located in Lugrin, offering guests stunning views of Lake Geneva and easy access to nature and nearby cities. With its proximity to ski resorts, local shops, and cities like Geneva and Lausanne, the establishment is ideal for family vacations and outdoor adventures. The picturesque setting creates a tranquil and relaxing environment, enhanced by amenities such as a pool and tennis courts, making it appealing for children and adults alike.
Guests frequently praise the breakfast for its hearty and varied options, even though there are some logistical challenges, such as no service on Sundays and a need for better organization during busy periods. While there is no on-site restaurant for dinner, the self-catering facilities are well-received, offering guests the freedom to prepare meals and enjoy them on their balconies with scenic landscapes.
Accommodation experiences vary, with rooms noted for their spaciousness and comfort. Guests enjoy the well-equipped kitchens and beautiful lake views, although some improvements are needed in cleanliness and modernity. Despite these concerns, many find the serene atmosphere and responsive staff contribute positively to their stay. Parking is a highlight, with abundant and convenient spaces enhancing the travel experience.
The recreational facilities, including tennis courts, receive positive remarks, creating a lively atmosphere for active guests. While some maintenance issues are noted, the overall experience remains enjoyable. Additionally, although the Wi-Fi service receives mixed feedback, the complimentary parking and affordable rates make this a budget-friendly option for exploring the region.
Overall, Garden & City Evian - Lugrin provides a satisfactory experience with its strategic location and cost-effectiveness, making it an appealing choice for visitors seeking relaxation and outdoor activities amidst stunning natural beauty. Show more
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Categories
Aparthotel with Tennis Courts
The hotel has tennis court.
Dog Friendly Aparthotel
Aparthotel with Parking
Cheap Aparthotel
Accessible Aparthotel
3-Star Aparthotel
Room Types
Double StudioThis studio features:
- a private bathroom
- a flat-screen TV
- free, unlimited Wi-Fi access
- dining area and a fully equipped kitchenette.
- Several configurations are possible.
One-Bedroom Apartment (4 People)This one-bedroom apartment features:
- a private bathroom
- a flat-screen TV
- free, unlimited Wi-Fi access
- dining area and a fully equipped kitchenette.
Two-Bedroom Apartment (6 People)This two-bedroom apartment features:
- a flat-screen TV
- free, unlimited Wi-Fi access
- dining area and kitchenette.
One-Bedroom Apartment in Chalet (4 People)This contemporary decorated chalet features:
- a private bathroom
- a flat-screen TV
- free, unlimited Wi-Fi access
- dining area and a fully equipped kitchenette
- a terrace.
Two-Bedroom Apartment in Chalet (6 People)This 2-bedroom chalet features:
- a private bathroom
- a flat-screen TV
- free, unlimited Wi-Fi access
- dining area and a fully equipped kitchenette
- a balcony or terrace
- some accommodations have a mezzanine bedroom.
Guest Reviews
7.3
Good
Location
Situated in a picturesque part of Lugrin, just a short drive from Evian-les-Bains, Garden & City Evian - Lugrin boasts an exceptional location favored by guests for its stunning views of Lake Geneva. Nestled amid tranquil nature, the establishment offers a serene ambiance, perfect for those seeking peace and relaxation. The proximity to both ski resorts and local shops enhances its appeal, making it an ideal spot for family vacations and outdoor adventures.
The setting is described as delightful, perched upon a natural mountain outcrop, providing panoramic vistas that are breathtaking both during the day and under the night sky. Its position in the heart of nature avails guests access to a beautiful, forested environment, yet it remains conveniently situated for excursions to nearby cities like Geneva, Lausanne, and Annecy.
While the accommodations strive to meet guest expectations, the location—between the allure of lake views and mountain hiking trails—is what truly sets it apart. The site offers facilities such as a pool and tennis courts, making it a communal spot for both children and adults to enjoy. Whether visiting for the famed floating wood festival in Evian or exploring Swiss attractions, guests find this spot a peaceful retreat with memorable vistas.
Breakfast
In recent guest reviews of Garden & City Evian - Lugrin, opinions on breakfast vary widely. Many guests praised the breakfast for being hearty, varied, and enjoyable, with some labeling it as sumptuous and exceptionally good. The availability of a breakfast buffet was well-received, offering sufficient and tasty options that met the expectations of several visitors. Some appreciated the convenience of having breakfast on the terrace or in their rooms.
On the other hand, several reviewers noted challenges, including the absence of breakfast service on Sundays, which caused inconvenience for guests planning their mornings. There were also remarks about the cost being relatively high considering the limited choices provided, with some critiques pointing out the quality of certain items, like frozen pastries and pre-packaged foods. The timing of breakfast service did not suit all guests, with some finding it started too late. Disorganization and limited space in the breakfast area during busy times were also mentioned.
Overall, while many guests enjoyed a satisfying breakfast experience, others found room for improvement in terms of cost, variety, and service availability.
Dinner
The culinary experience at Garden & City Evian - Lugrin lacks a dedicated on-site restaurant, leaving guests to seek dining options beyond the property. This can make evenings a tad inconvenient as one must travel to nearby towns, such as Évian, to find restaurants, many of which remain closed on Sundays. However, the accommodations offer great potential for self-catering, presenting an ideal setup for families to enjoy cooking meals in the apartments. Guests particularly appreciate the ability to have breakfast or dinner on the sunlit balcony, making use of the fully equipped kitchen facilities. Though the property itself doesn't provide food services, the outdoor seating areas are a pleasant spot to relish self-prepared meals, aided by the availability of free Wi-Fi for discovering local dining activities and options.
Rooms
Garden & City Evian - Lugrin presents a mixed bag of experiences for visitors, notably within their room accommodations. On the positive side, many guests highlight the spaciousness and comfort of the rooms, with several praising the well-equipped kitchens that include essentials like a microwave, kettle, and a good selection of kitchen utensils. The apartments often provide beautiful views of Lake Geneva, which seems to be a significant draw for many visitors. Despite being somewhat dated in decor and facilities, the accommodations generally maintain functionality with ample amenities.
However, there are notable areas for improvement. Cleanliness appears to be a recurring concern, with some reports of mold, damp odors, and inadequate cleaning. Additionally, the general upkeep of the apartments, including outdated furnishings and maintenance issues like peeling paint and non-functioning bathroom fixtures, has been a letdown for some guests. The accommodation sizes can also be an issue, with several guests finding them too small or cramped, particularly for larger groups or longer stays.
The setting of the property is a highlight for many, with the serene location offering a peaceful atmosphere and easy parking. The staff's responsiveness and willingness to accommodate room changes upon arrival have been appreciated. Although the facilities like the pool and tennis court receive some praise, the overall need for renovation and better maintenance are noted throughout various reviews.
Overall, while some guests find the accommodation satisfactory and in line with expectations, others feel it falls short of the promised experience, particularly in terms of cleanliness and modernization.
Beds
The bedding situation at Garden & City Evian - Lugrin presents a varied picture. Many guests appreciated the comfort of the beds, with several reviews noting them as clean and comfortable, highlighting the overall quality. However, issues with older, worn-out mattresses and bedding were frequently mentioned, affecting guests' sleep quality. Some mattresses were described as too hard or too soft, revealing a need for updates to suit different preferences. The condition of sofa beds, in particular, was a source of discomfort for several visitors, often noted as creaky and lacking support. Pillow quality varied, with some guests pointing out they were flat and too small. Instances of unclean linen and bedding, as well as logistical inconveniences like beds that weren’t ready on arrival, further detracted from the experience. While the hotel has a foundation of comfortable beds that satisfied many, there is room for improvement in consistency and upkeep to ensure a more universally positive experience.
Cleanliness
When considering a stay at Garden & City Evian - Lugrin, guests might encounter a mixed bag regarding cleanliness. On the brighter side, numerous visitors appreciated the well-maintained and clean accommodations, highlighting clean pools and well-equipped facilities. Some rooms were reported to be spotless, functional, and provided quiet spaces, contributing positively to the overall lodging experience.
However, potential travelers should be aware of recurring mentions pointing to dusty and somewhat neglected spaces. Issues such as stained bedding, mold, and unpleasant odors were highlighted, with specific mentions of dog hair, cobwebs, and dirty kitchen utensils. Moreover, several bathrooms were found lacking in cleanliness and maintenance, alongside reports of musty smells.
There are also indications of aging facilities, with some apartments not matching the modernity conveyed in promotional photos. While new chalets generally received better reviews, aspects like soundproofing and general hygiene could benefit from enhancement. Despite these concerns, the overall spaciousness and peaceful environment were rated positively, making it a potential option for those prioritizing location over luxury.
Staff
At the Garden & City Evian - Lugrin, the experiences regarding the staff appear to be a mix of positive and negative encounters. Many guests praised the staff for their friendliness, attentiveness, and professionalism. There were numerous mentions of welcoming and hospitable individuals who went out of their way to ensure a pleasant stay, often displaying good humor and a problem-solving approach. Georgiana, in particular, was highlighted multiple times as being superbly attentive and efficient.
Guests frequently appreciated the warm welcome at check-in and the helpful nature of the staff, particularly when addressing needs or solving issues. Many noted the efficient reception service and the staff's ability to communicate effectively in multiple languages, which contributed to the overall pleasant ambiance of the establishment.
However, not all feedback was favorable. Some reviews pointed out instances of rudeness and unhelpfulness, especially at reception, where staff were sometimes described as brusque or inattentive. There were occasions when guests felt their requests were not handled appropriately, and a lack of staff during certain hours caused inconvenience.
Overall, while the staff at Garden & City Evian - Lugrin received commendations for their friendly and helpful demeanor from many guests, the feedback suggests room for improvement in consistency of service and responsiveness to ensure a uniformly positive experience for all visitors.
Wi-Fi
The Garden & City Evian - Lugrin has garnered mixed reviews regarding its Wi-Fi service from guests. While some have praised the Wi-Fi connection as good to excellent, suitable for compensating the weaker 4G and 5G networks, many other visitors have experienced significant challenges. The Wi-Fi varies in reliability, with reports of it working well in some units while being completely inaccessible in others. Interruptions in connection, particularly during peak hours, have been noted, and at times, the service was unavailable for several days. Though free Wi-Fi is included in each accommodation, its inconsistency has caused inconvenience for some guests. Overall, enhancing the Wi-Fi service could greatly improve the experience for future visitors.
Tennis
Garden & City Evian - Lugrin offers a serene escape embellished with a variety of sports facilities, including tennis courts that have caught the attention of many guests. Visitors appreciate the availability of a tennis court, often noting it as a positive addition to their stay. The resort provides a blend of leisure and recreation, where guests can indulge in tennis, badminton, ping pong, and even soccer.
The presence of these facilities, alongside a swimming pool and playground, adds value to the resort experience, making it good for families and individuals seeking an active vacation. Some reviews mention that access to tennis amenities was free, promoting further excitement among sports enthusiasts.
However, while many have enjoyed the tennis facilities, certain reviews highlight maintenance issues; specifically, concerns about worn-out nets and the courts' condition detract slightly from the overall experience. Despite these occasional setbacks, guests have still found great joy in utilizing the courts for leisure, often emphasizing the scores of activities available and expressing satisfaction over their nice and relaxing stay with picturesque views of Lake Geneva. The strategic combination of active and relaxing pursuits at Garden & City Evian - Lugrin caters well to diverse preferences and indeed makes it a lively yet restful destination.
Parking
Nestled amidst a picturesque landscape, Garden & City Evian - Lugrin proffers a convenient parking experience to its guests. The hotel is lauded for its free and easily accessible parking directly in front of the building, making it seamless for visitors to park close to their accommodation. The spacious parking area is often noted to have ample spots available, which guests find very accommodating. Despite a few mentions of limited availability during late hours or busy periods, the overall consensus highlights the abundance of parking spaces. The location of the parking also provides a sense of security and ease, contributing positively to the stay. While some guests have suggested improvements such as designated spots or better upkeep, the general feedback underscores the convenience and practicality of the parking facilities, especially as a complement to the serene views and the comfort offered by the accommodation.
3 Star
Nestled in a scenic region with beautiful views of the lake, Garden & City Evian - Lugrin offers a compelling choice for budget-conscious travelers seeking a base to explore the area. While the furniture and facilities may be showing signs of age, with some guests noting outdated décor and basic equipment, the competitive pricing stands out as a strong advantage. Many visitors highlight the good value for money, making it a practical option for extended stays or for those looking to venture into nearby Switzerland without breaking the bank. The property's cost-effectiveness is further accentuated by its ability to allow guests to splurge on extras, enhancing their experience. Despite some critiques on breakfast offerings and cleanliness, the communication before arrival is praised, ensuring check-ins go smoothly. Although not traditionally a three-star hotel but rather a tourist residence, it provides a pleasant environment, especially for families or those prioritizing affordability. In summary, its strategic location and economical rates outweigh some of the minor drawbacks, providing a satisfactory stay for those focused on budget-friendly travel.
Accessible
Garden & City Evian - Lugrin is nestled in a picturesque setting above the lake, surrounded by trees, offering an idyllic retreat for those with their own transportation. The location at the top of the mountain is reportedly easy to access by car, making it a great choice for guests who prefer driving. However, for visitors reliant on public transportation or without a vehicle, reaching the hotel might pose a challenge. While the view and overall environment receive praise, the accessibility features appear limited. Guests have noted difficulties related to the slope when handling luggage or for older travelers, and the lack of an elevator could be a concern for those with mobility issues. Additionally, the pool is not accessible for all guests. While the scenic and tranquil location offers a serene getaway, it's important for potential visitors with disabilities to plan accordingly.
Dog Friendly
Garden & City Evian - Lugrin is an ideal retreat for those who love to travel with their furry companions. This pet-friendly establishment welcomes dogs with open arms, making it a fantastic destination for families and pet owners. Nestled in a tranquil location with stunning views of the lake, the environment is both calm and peaceful, ensuring a relaxing getaway.
The accommodation is strategically located near Evian and Thonon, offering great value for money. The surroundings are perfect for families with dogs, featuring a beautiful wooded park and a forested area for leisurely walks with pets. Despite the lack of a fenced garden, there is a good rest area behind the facility for dogs to enjoy.
While guests appreciate the welcoming atmosphere for pets, it is important to note that dogs must be kept on a leash throughout the property, although not all owners adhere to this rule. Additionally, there is a small daily fee for dogs, which some visitors felt should be clearly mentioned prior to arrival.
The establishment's peaceful setting, combined with its pet-friendly policy, makes it an attractive option for those looking to escape for a few days with their four-legged companions. For pet owners, Garden & City Evian - Lugrin provides a pleasant and accommodating environment, where both humans and pets can unwind in nature's embrace.
No, Garden & City Evian - Lugrin doesn't have any pool.
No, a spa isn't available at Garden & City Evian - Lugrin.
Yes, Garden & City Evian - Lugrin welcomes dogs.
Yes, parking facilities are available at Garden & City Evian - Lugrin.
No, Garden & City Evian - Lugrin doesn't have a gym.