Novotel Lugano Paradiso
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Summary of reviewsNovotel Lugano Paradiso consistently impresses guests with its prime location in the heart of Paradiso, allowing convenient access to Lake Lugano, the city center and local attractions. The hotel's proximity to key transportation links, such as the train station and bus stops, makes it ideal for exploring Lugano and beyond. Guests appreciate the strategic and peaceful setting that balances the vibrant city life with a quiet retreat.
The breakfast at the hotel receives high praise for its quality, variety and presentation. Guests enjoy the fresh, high-quality products, extensive buffet and accommodating staff. Despite minor suggestions for improvement, the breakfast experience is a standout feature for many visitors.
The dining experience at the hotel receives mixed reviews. While the quality of the food and the professionalism of the staff are commended, the limited menu and higher prices occasionally detract from guest satisfaction. The outdoor dining options and themed dinners by the pool add a pleasant touch to the overall experience.
Rooms at Novotel Lugano Paradiso are lauded for their cleanliness, modernity and comfort. Guests appreciate the contemporary design, comfortable beds and well-maintained bathrooms equipped with Rituals products. There are occasional remarks about room size, especially for families, but the general sentiment is positive.
Cleanliness is a hallmark of the hotel with meticulous upkeep across rooms, bathrooms and common areas. The hotel's ambiance, friendly staff and well-maintained pool contribute to the overall positive experience.
The staff at Novotel Lugano Paradiso consistently receives accolades for their friendliness, attentiveness and professionalism. The welcoming and accommodating nature of the staff enhances the guest experience from check-in to check-out.
The hotel's free WiFi is generally reliable and effective for various activities, including work and leisure. While there are occasional issues with connectivity, the overall experience is satisfactory.
Guests appreciate the well-equipped and scenic gym, although there have been instances when it was not operational. The gym remains a well-regarded feature for those looking to maintain their fitness routine during their stay.
The outdoor heated pool is a highlight, praised for its cleanliness, relaxing atmosphere and family-friendly amenities. Comfortable loungers and seasonal availability enhance the experience, making it a popular spot for guests.
The hotel's parking options, including a convenient and secure underground garage, are noted positively. While there is a fee for parking, it is generally viewed as reasonable for the convenience and security provided.
Electric vehicle owners benefit from the hotel's free and convenient EV charging stations, despite occasional technical difficulties with the local service provider.
The hotel offers a family-friendly environment with various amenities and activities for children. Though the family rooms might be a bit tight for four, the overall facilities and services are well-suited for families.
Lastly, the beds receive mixed feedback with many guests praising their comfort and quality, while some note issues with firmness and configuration, particularly for families. However, the general consensus remains positive toward the sleeping arrangements.
Overall, Novotel Lugano Paradiso stands out for its excellent location, cleanliness, friendly staff and well-received amenities, making it a recommended choice for travelers exploring Lugano.
Categories
The breakfast at the hotel receives high praise for its quality, variety and presentation. Guests enjoy the fresh, high-quality products, extensive buffet and accommodating staff. Despite minor suggestions for improvement, the breakfast experience is a standout feature for many visitors.
The dining experience at the hotel receives mixed reviews. While the quality of the food and the professionalism of the staff are commended, the limited menu and higher prices occasionally detract from guest satisfaction. The outdoor dining options and themed dinners by the pool add a pleasant touch to the overall experience.
Rooms at Novotel Lugano Paradiso are lauded for their cleanliness, modernity and comfort. Guests appreciate the contemporary design, comfortable beds and well-maintained bathrooms equipped with Rituals products. There are occasional remarks about room size, especially for families, but the general sentiment is positive.
Cleanliness is a hallmark of the hotel with meticulous upkeep across rooms, bathrooms and common areas. The hotel's ambiance, friendly staff and well-maintained pool contribute to the overall positive experience.
The staff at Novotel Lugano Paradiso consistently receives accolades for their friendliness, attentiveness and professionalism. The welcoming and accommodating nature of the staff enhances the guest experience from check-in to check-out.
The hotel's free WiFi is generally reliable and effective for various activities, including work and leisure. While there are occasional issues with connectivity, the overall experience is satisfactory.
Guests appreciate the well-equipped and scenic gym, although there have been instances when it was not operational. The gym remains a well-regarded feature for those looking to maintain their fitness routine during their stay.
The outdoor heated pool is a highlight, praised for its cleanliness, relaxing atmosphere and family-friendly amenities. Comfortable loungers and seasonal availability enhance the experience, making it a popular spot for guests.
The hotel's parking options, including a convenient and secure underground garage, are noted positively. While there is a fee for parking, it is generally viewed as reasonable for the convenience and security provided.
Electric vehicle owners benefit from the hotel's free and convenient EV charging stations, despite occasional technical difficulties with the local service provider.
The hotel offers a family-friendly environment with various amenities and activities for children. Though the family rooms might be a bit tight for four, the overall facilities and services are well-suited for families.
Lastly, the beds receive mixed feedback with many guests praising their comfort and quality, while some note issues with firmness and configuration, particularly for families. However, the general consensus remains positive toward the sleeping arrangements.
Overall, Novotel Lugano Paradiso stands out for its excellent location, cleanliness, friendly staff and well-received amenities, making it a recommended choice for travelers exploring Lugano.
Family Friendly Hotel
This hotel is known to provide lovely extras for kids and great advice from reception regarding nearby places. The pool area is a relaxing place and the breakfast can be enjoyed by the pool.
Dog Friendly Hotel
Novotel Lugano Paradiso receives praise for its dog-friendly facilities and services, including a large dog bed in the hotel room and dog treats at the reception. The hotel offers amenities like baskets and bowls for dogs, and the on-site restaurant welcomes pets.
Hotel with Swimming Pool
Offers an outdoor pool, providing a refreshing option for guests during their stay. As part of the Novotel chain, it provides reliable service and comfortable accommodations.
Heated Pool Outdoor Pool
Business Hotel
This hotel has amenities such as conference rooms and a business center. It also provides an airport shuttle.
Hotel with Parking
Novotel Lugano Paradiso offers private indoor parking on site with 130 parking spaces, accessible 24/7. They also have an electric vehicle charging point.
EV charging stations
Accessible Hotel
This hotel is confirmed to have wheelchair accessibility throughout its grounds and offers accessible bathrooms, ensuring ease of movement and necessary facilities for guests with mobility requirements.
Hotel with Gym
The gym is described as a beautiful and top-notch fitness suite, offering a good and spacious area for workouts. Guests appreciate the scenic view offered by the fitness area.
Hotel with EV Charging Stations
Novotel Lugano Paradiso provides convenient EV charging stations in the parking area with multiple spots dedicated to electric cars, facilitating hassle-free charging during your stay. The hotel offers free EV charging.
4-Star Hotel
Novotel Lugano Paradiso is appreciated for its modern amenities and family-friendly environment. The rooms are equipped with cable channels along with a mini-fridge-bar, coffee and tea making facilities. It offers comfortable accommodations and a range of facilities suitable for both leisure and business travelers.
Hotel with Outdoor Pool
The pool at Novotel Lugano Paradiso has garnered positive feedback from numerous guests. The outdoor, heated pool, open from May onwards, stands out as a highlight for many. It's lauded for its cleanliness, well-maintained area and clear water.
Hotel with Heated Pool
This hotel provides a heated outdoor swimming pool, which is available for guests from May to September. The pool area contributes to the hotel's recreational offerings for leisure travelers.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Guest Reviews
Novotel Lugano Paradiso is a popular choice for those seeking convenience and modern amenities in a prime location. Situated in the heart of Paradiso, the hotel offers easy access to the main attractions in Lugano by walk or bus. The property's central location is highly appreciated by guests, being just a short distance from Lake Lugano and the city center.
Numerous reviews highlight the hotel's proximity to key transport links, including the train station and funicular, making it ideal for exploring the city and beyond. Visitors enjoy the short walks to the beautiful waterfront, scenic lake and various restaurants and small shops in the area.
The hotel's strategic position ensures that everything is within reach, including bus stops, shopping streets and local tourist sites. The peaceful yet central setting provides a quiet retreat while being steps away from the hustle and bustle of Lugano's vibrant life. The ease of access to public transportation further enhances its appeal.
Guests also praise the hotel's clean and modern facilities, friendly staff and additional amenities like the pool and underground garage. Whether traveling by car or public transport, the hotel's location is described as optimal for both short stays and road trips, making it a fantastic base for exploring Lugano and the surrounding region.
The breakfast at Novotel Lugano Paradiso garners predominantly positive feedback from guests, who frequently laud its quality and variety. Descriptions such as excellent, delicious and fantastic are common, highlighting the richness and extensive range of options available. Many reviewers appreciate the freshness and high-quality of the products with particular mention of the comprehensive selection at the buffet that caters to various dietary needs, including gluten-free options.
Guests often mention enjoying their breakfasts on the terrace and the appealing presentation of the food. Staff friendliness and service at breakfast time also receive favorable remarks, enhancing the overall experience. The breakfast is described as well-stocked with consistent praise for the rich, balanced and varied offerings.
However, some reviews point out room for improvement. A handful of guests mention that the breakfast could benefit from a broader selection, noting that sometimes items needed to be refreshed more often. A few reviewers also noted organizational issues and a relatively early end time for breakfast service on weekdays.
Despite these minor criticisms, the breakfast experience at Novotel Lugano Paradiso is generally highly regarded, making it a standout feature of the stay for many guests.
Novotel Lugano Paradiso presents a mixed dining experience according to guest reviews. The restaurant features a limited menu, yet the culinary quality often stands out. Guests frequently commend the excellent cuisine and delicious meals, highlighting specific dishes like the braised beef with polenta. The bar and restaurant staff receive praise for their friendliness and efficiency, enhancing the dining experience.
Despite these positives, some guests note the high prices and occasional poor value for money with some finding the meals to be average or uninspired over consecutive nights. The simplicity of the menu and the limited selection available in the evening are recurring themes. The restaurant also faces operational limitations, such as being closed on weekends or not always meeting advertised expectations.
Outdoor dining options are somewhat restricted, but the small outdoor area for drinks and occasional themed dinners by the pool provide a pleasant alternative. Overall, while the quality of food can be excellent, the dining experience at Novotel Lugano Paradiso might require tempering expectations regarding variety, price and availability.
The guest reviews of the rooms at Novotel Lugano Paradiso consistently praise their cleanliness, modernity and spaciousness. Many highlight that the rooms are well-appointed and equipped with comfortable beds and large TVs, contributing to a pleasant stay. The bathrooms receive positive mentions for being well-maintained and featuring Rituals products, though a few isolated reviews note occasional issues with functionality.
Travelers appreciate the contemporary design and functional layout of the rooms, which are soundproofed for added comfort. Despite the overall positive feedback, there are recurring comments about room size, indicating that while some find them generously sized, others feel they are a bit cramped, especially for families or groups of four.
The hotel seems to cater well to solo female travelers, offering additional space and amenities. Generally, the rooms leave guests satisfied, described as very clean, modern and comfortable, aligning with the high standards expected from a reputed hotel chain.
Novotel Lugano Paradiso receives mixed reviews regarding its beds with a notable emphasis on their comfort and quality. Many guests have praised the beds, describing them as comfortable, well-kept and equipped with pleasant linens. The hotel features good-quality mattresses and bedding that ensure a restful night's sleep. However, some guests have noted certain issues, such as the firmness of the beds and the inconvenience of having two single beds pushed together, which can create an uncomfortable ridge. Various reviewers also mentioned the size of the beds, highlighting a very spacious sofa bed but also noting that some beds were too small or close together, particularly in family rooms.
Despite these criticisms, the general consensus leans towards satisfaction with the beds, as many found them to be comfortable and conducive to a good night's sleep. The clean and modern setting of the hotel complements the overall positive experience for most visitors.
Nestled in the charming locale of Lugano Paradiso, Novotel offers an unparalleled level of cleanliness that consistently impresses guests. The hotel rooms exhibit meticulous upkeep, showcasing spotless, well-maintained spaces that are both modern and comfortable. The bathrooms are no exception, maintaining a high standard of hygiene.
Friendly and cooperative staff contribute significantly to the overall positive experience, ensuring that each guest feels welcome and well cared for. The hotel's ambiance is refreshing and organized, reinforcing its reputation for excellent cleanliness. Whether it is the rooms, corridors or common areas, every part of the hotel is kept immaculately clean.
Notably, the hotel also features a well-maintained pool, enhancing the guests' relaxation experience. While one minor issue was observed with spiderwebs on the outside of the windows, it barely detracts from the overwhelming praise for the property's cleanliness and well-kept facilities.
In essence, Novotel Lugano Paradiso establishes itself as a place where cleanliness is paramount, ensuring a comfortable and hygienic stay for all visitors.
The staff at Novotel Lugano Paradiso receives consistent praise for their friendliness, attentiveness and professionalism. Guests frequently mention the staff's welcoming and accommodating nature, making the experience pleasant from check-in to check-out. The reception team is noted for providing helpful recommendations and particular staff members, such as Marco and Julia, stand out for their exceptional service. The entire team, including housekeeping and restaurant staff, is lauded for being efficient and courteous, contributing to the hotel's overall warm atmosphere. Despite a few isolated incidents of dissatisfaction, the overwhelming sentiment highlights the staff's dedication to ensuring a comfortable and enjoyable stay for all guests.
Novotel Lugano Paradiso garners mostly positive feedback for its WiFi service. Guests commend the connection for being stable, fast and effective for activities like Zoom meetings, indicating a reliable and robust network. The hotel offers free WiFi access, which adds great value to one's stay. Some reviews highlight that the WiFi is particularly well-suited for short vacations, while others appreciated that it was included with their stay. A few comments mention issues with reception in certain rooms or temporary outages, but overall, most experiences with the WiFi were satisfactory and favorable.
Novotel Lugano Paradiso features a highly praised gym that guests frequently mention in their reviews. Described as a beautiful and top-notch fitness suite, the gym offers a good and spacious area for workouts with the added benefit of being free of charge. Guests also appreciate the scenic view offered by the fitness area, adding to the overall positive experience. While the gym is generally well-received, it's worth noting that there have been instances where it was not operational during guests' stays. Despite this, the availability and quality of the gym at Novotel Lugano Paradiso remain standout features for many visitors.
The pool at Novotel Lugano Paradiso has garnered positive feedback from numerous guests. The outdoor, heated pool, open from May onwards, stands out as a highlight for many. It's lauded for its cleanliness, well-maintained area and clear water. Its cozy and relaxing atmosphere makes it an ideal spot for both adults looking to unwind and children seeking fun. Guests appreciate the availability of comfortable loungers, sunbeds and large gazebos around the pool area.
Families find the pool particularly enjoyable with additional children's games providing entertainment. Despite some noting a lack of sun umbrellas and limited seating, the overall sentiment remains favorable. The pool’s location in the courtyard adds to its charm, offering a sense of tranquility and relaxation. The staff's attentiveness and the presence of a bar by the pool enhance the overall experience.
While some commented on seasonal limitations and occasional colder water, the heated feature is generally praised, making it a great spot even in less sunny conditions. The spacious underground parking garage with its ample options, adds convenience for those visiting by car. Overall, the pool at Novotel Lugano Paradiso is frequently described as fantastic, superb and a significant plus for both the hotel and its guests.
At Novotel Lugano Paradiso, guests will find a variety of parking options directly on the property. There is an underground garage available, which many guests find convenient and secure. Some reviews highlight the ample and spacious nature of this underground facility, describing it as top-notch and large, making it ideal for those traveling by car. The secure and easy access to the hotel from the garage is noted positively by many.
However, potential guests should be aware that using the garage comes with a fee, typically around 20 to 24 CHF per night. While some find the price reasonable for the security and convenience, others feel it is on the higher side. Free parking seems to be an occasional amenity for suites or under certain conditions, but it's not broadly available.
Despite the positives, a few guests have mentioned issues such as the limited number of spaces and the tightness of the garage, which might be a concern for those with larger vehicles. Overall, the general consensus is that while the underground parking at Novotel Lugano Paradiso is secure and convenient, the cost may be a consideration for budget-minded travelers.
Novotel Lugano Paradiso offers a convenient amenity for electric vehicle owners with EV charging stations available in the parking area. Guests appreciate the availability of good charging facilities and multiple spots dedicated to electric cars, facilitating hassle-free charging during their stay. The hotel provides free EV charging, making it an attractive option for those traveling with electric vehicles. While some travelers encounter difficulties with the local service provider’s app or RFID required for charging, the presence of convenient ports remains a positive aspect for many visitors.
Novotel Lugano Paradiso offers an inviting and family-friendly environment with a variety of amenities and activities tailored for children. The family rooms, though sometimes noted as somewhat small, are generally well-appointed and comfortable. The hotel's caring staff enhances the experience for younger guests by providing toys, sweets and small surprises.
Guests appreciate the child-friendly pool and board games available for entertainment, adding to a fun stay for families. There is a dedicated children's play area and activities that keep kids engaged, making it an ideal choice for families looking to stay in a family-oriented setting.
Scooters provided by the hotel make trips to the nearby lake convenient and enjoyable. Despite some feedback regarding the room sizes being a bit tight for a family of four, the overall facilities and services are well-suited to families with children. The hotel's central location and the many available children's activities make it a recommended choice for family stays.
Novotel Lugano Paradiso is consistently recognized as a four-star hotel offering a range of amenities and quality service expected from its rating. The family rooms are notably spacious at 25m² and come equipped with four beds, catering well to larger groups or families. Guests appreciate the excellent service provided, echoing the well-executed and thoughtfully planned design of the hotel.
However, while the hotel is acknowledged as a four-star establishment, some reviewers feel that certain aspects do not quite meet the high expectations associated with this rating. Remarks include the use of paper cups instead of porcelain or stoneware and the overall facilities that some guests consider lacking for a property of this caliber. The restaurant receives mixed feedback, though some believe it upholds the four-star standard.
In terms of value, opinions vary. The hotel is described as generally fitting within the four-star range, yet several guests find it overpriced, hinting that the price may be on the higher side compared to what is typically expected for a hotel of this rating. Despite these criticisms, overall, the Novotel Lugano Paradiso maintains the quality and service level that aligns with its four-star designation.
Located in Lugano Paradiso, Novotel offers an excellent base for business travelers with modern facilities and well-designed amenities. The hotel is equipped with good business meeting rooms and business services that cater specifically to professionals. The contemporary facilities, including a beautiful pool area, add to the comfort of a business stay. The Novotel provides convenient and well-suited options for business purposes, making it a reliable choice for those traveling for work. However, one drawback noted by guests was the inconvenience of not being able to charge expenses to their room, requiring cash payments for all consumptions. Despite this minor issue, Novotel remains a good business hotel highly recommended for its business-friendly environment and services.
Novotel Lugano Paradiso appears to be a highly accessible hotel for guests with disabilities. It offers a range of amenities that cater to diverse mobility needs, including accessible rooms equipped with appropriate facilities. The property is conveniently located with easy access from the central station and good connectivity via bus and train. Key areas of the hotel such as the elevators, restaurant, pool and common areas are designed to be accessible, ensuring that all guests can enjoy their stay without undue difficulty. While an isolated remark noted being assigned a disabled room without prior notification, the overall feedback suggests that the hotel is well-suited for travelers with mobility challenges.
The Novotel Lugano Paradiso boasts an impressive outdoor pool, consistently praised for its heated feature. Guests highlight the comfort of the warm water, deeming the heated pool a great amenity. The pool area is not only heated but also well-maintained, contributing to a clean and pleasant environment for relaxation. Access to this heated pool is often mentioned as a notable and enjoyable aspect of their stay.
The outdoor swimming pool at Novotel Lugano Paradiso receives widespread praise from guests who have enjoyed its numerous features and amenities. Described as a large, heated and inviting space, the pool area offers a relaxing environment that encourages sunbathing and leisure. Many guests highlight the consistent cleanliness and well-maintained condition of the pool and surrounding area, ensuring a pleasant and hygienic experience. Open from May onwards, the pool is always accessible, providing a reliable option for relaxation. The heated aspect of the pool is frequently noted as a major plus, enhancing comfort during cooler days. Additionally, visitors appreciate the views available from the pool area, contributing to its overall appeal. The design and upkeep of the outdoor setting add to its attractiveness, making it a standout feature of the hotel.
Novotel Lugano Paradiso offers a luxurious experience with its four-star rating, combining elegance and high standards throughout the hotel. Guests praise the classy service, luxurious rooms and well-furnished modern amenities. The bathrooms are noted for their luxurious feel and the overall experience is described as high-end. Dining at the hotel is a highlight with the quality of the food in the restaurant being exceptional, akin to that of a chef's creation. The hotel's equipment and facilities are of a luxurious standard, ensuring a sophisticated stay for all guests.
Novotel Lugano Paradiso is a wonderful destination for couples seeking a romantic retreat. Guests frequently highlight the quiet, cosy and relaxing atmosphere, making it an ideal spot for a romantic weekend trip. The hotel offers a romantic view oversight and is situated in a romantic area, enhancing the intimate ambiance. Despite a few comments about the hotel itself not being particularly romantic, the overall experience is marked by a romantic ambiance and a peaceful environment. It is the perfect retreat for couples looking to enjoy a romantic stay amid serene surroundings.
Novotel Lugano Paradiso has received strong praise for its dog-friendly facilities and services. Many reviewers highlight the hotel's accommodating atmosphere for both pets and their owners. Guests appreciate the special touches, such as a large dog bed in the hotel room and dog treats available at the reception. The hotel offers comprehensive dog-friendly amenities like baskets and bowls for dogs and even the on-site restaurant welcomes pets. Guests feel that the hotel's staff, including the notably pet-friendly Sister Qerime, are attentive and generous towards pets, contributing to a well-organized environment for dogs. Despite some comments about high pet fees and a few suggestions of the hotel being more pet tolerant than truly pet-friendly, the overall consensus is positive. The hotel is celebrated for its friendly atmosphere and welcoming approach to pets, ensuring a pleasant stay for both animals and their owners.
Location Show Map
Location
Numerous reviews highlight the hotel's proximity to key transport links, including the train station and funicular, making it ideal for exploring the city and beyond. Visitors enjoy the short walks to the beautiful waterfront, scenic lake and various restaurants and small shops in the area.
The hotel's strategic position ensures that everything is within reach, including bus stops, shopping streets and local tourist sites. The peaceful yet central setting provides a quiet retreat while being steps away from the hustle and bustle of Lugano's vibrant life. The ease of access to public transportation further enhances its appeal.
Guests also praise the hotel's clean and modern facilities, friendly staff and additional amenities like the pool and underground garage. Whether traveling by car or public transport, the hotel's location is described as optimal for both short stays and road trips, making it a fantastic base for exploring Lugano and the surrounding region.
Breakfast
Guests often mention enjoying their breakfasts on the terrace and the appealing presentation of the food. Staff friendliness and service at breakfast time also receive favorable remarks, enhancing the overall experience. The breakfast is described as well-stocked with consistent praise for the rich, balanced and varied offerings.
However, some reviews point out room for improvement. A handful of guests mention that the breakfast could benefit from a broader selection, noting that sometimes items needed to be refreshed more often. A few reviewers also noted organizational issues and a relatively early end time for breakfast service on weekdays.
Despite these minor criticisms, the breakfast experience at Novotel Lugano Paradiso is generally highly regarded, making it a standout feature of the stay for many guests.
Dinner
Despite these positives, some guests note the high prices and occasional poor value for money with some finding the meals to be average or uninspired over consecutive nights. The simplicity of the menu and the limited selection available in the evening are recurring themes. The restaurant also faces operational limitations, such as being closed on weekends or not always meeting advertised expectations.
Outdoor dining options are somewhat restricted, but the small outdoor area for drinks and occasional themed dinners by the pool provide a pleasant alternative. Overall, while the quality of food can be excellent, the dining experience at Novotel Lugano Paradiso might require tempering expectations regarding variety, price and availability.
Rooms
Travelers appreciate the contemporary design and functional layout of the rooms, which are soundproofed for added comfort. Despite the overall positive feedback, there are recurring comments about room size, indicating that while some find them generously sized, others feel they are a bit cramped, especially for families or groups of four.
The hotel seems to cater well to solo female travelers, offering additional space and amenities. Generally, the rooms leave guests satisfied, described as very clean, modern and comfortable, aligning with the high standards expected from a reputed hotel chain.
Beds
Despite these criticisms, the general consensus leans towards satisfaction with the beds, as many found them to be comfortable and conducive to a good night's sleep. The clean and modern setting of the hotel complements the overall positive experience for most visitors.
Cleanliness
Friendly and cooperative staff contribute significantly to the overall positive experience, ensuring that each guest feels welcome and well cared for. The hotel's ambiance is refreshing and organized, reinforcing its reputation for excellent cleanliness. Whether it is the rooms, corridors or common areas, every part of the hotel is kept immaculately clean.
Notably, the hotel also features a well-maintained pool, enhancing the guests' relaxation experience. While one minor issue was observed with spiderwebs on the outside of the windows, it barely detracts from the overwhelming praise for the property's cleanliness and well-kept facilities.
In essence, Novotel Lugano Paradiso establishes itself as a place where cleanliness is paramount, ensuring a comfortable and hygienic stay for all visitors.
Staff
Wi-Fi
Gym
Pool
Families find the pool particularly enjoyable with additional children's games providing entertainment. Despite some noting a lack of sun umbrellas and limited seating, the overall sentiment remains favorable. The pool’s location in the courtyard adds to its charm, offering a sense of tranquility and relaxation. The staff's attentiveness and the presence of a bar by the pool enhance the overall experience.
While some commented on seasonal limitations and occasional colder water, the heated feature is generally praised, making it a great spot even in less sunny conditions. The spacious underground parking garage with its ample options, adds convenience for those visiting by car. Overall, the pool at Novotel Lugano Paradiso is frequently described as fantastic, superb and a significant plus for both the hotel and its guests.
Parking
However, potential guests should be aware that using the garage comes with a fee, typically around 20 to 24 CHF per night. While some find the price reasonable for the security and convenience, others feel it is on the higher side. Free parking seems to be an occasional amenity for suites or under certain conditions, but it's not broadly available.
Despite the positives, a few guests have mentioned issues such as the limited number of spaces and the tightness of the garage, which might be a concern for those with larger vehicles. Overall, the general consensus is that while the underground parking at Novotel Lugano Paradiso is secure and convenient, the cost may be a consideration for budget-minded travelers.
EV charging stations
Family
Guests appreciate the child-friendly pool and board games available for entertainment, adding to a fun stay for families. There is a dedicated children's play area and activities that keep kids engaged, making it an ideal choice for families looking to stay in a family-oriented setting.
Scooters provided by the hotel make trips to the nearby lake convenient and enjoyable. Despite some feedback regarding the room sizes being a bit tight for a family of four, the overall facilities and services are well-suited to families with children. The hotel's central location and the many available children's activities make it a recommended choice for family stays.
4 Star
However, while the hotel is acknowledged as a four-star establishment, some reviewers feel that certain aspects do not quite meet the high expectations associated with this rating. Remarks include the use of paper cups instead of porcelain or stoneware and the overall facilities that some guests consider lacking for a property of this caliber. The restaurant receives mixed feedback, though some believe it upholds the four-star standard.
In terms of value, opinions vary. The hotel is described as generally fitting within the four-star range, yet several guests find it overpriced, hinting that the price may be on the higher side compared to what is typically expected for a hotel of this rating. Despite these criticisms, overall, the Novotel Lugano Paradiso maintains the quality and service level that aligns with its four-star designation.
Business
Accessible
Heated Pool
Outdoor Pool
Luxury
Romantic
Dog Friendly
Yes, Novotel Lugano Paradiso has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Novotel Lugano Paradiso.
Yes, Novotel Lugano Paradiso welcomes dogs.
Yes, parking facilities are available at Novotel Lugano Paradiso.
Yes, Novotel Lugano Paradiso has a gym.
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