Hotel Walter Au Lac
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Walter Au Lac consistently garners acclaim for its extraordinary location right by Lake Lugano, offering guests stunning scenic views and easy access to the historic city center, shops, restaurants and various transportation options. Its central position ideal for both relaxation and city exploration is frequently highlighted with many guests appreciating the ability to walk to key attractions and enjoy the serene yet vibrant atmosphere.
Breakfast at the hotel generally receives positive feedback with many guests praising the variety and quality of the buffet, along with the magnificent lake views from the breakfast room. Fresh fruits, tasty croissants and excellent coffee are often noted, enhancing the morning experience. However, some suggest improvements in the variety and quality of hot selections to elevate the overall offering.
The rooms at Hotel Walter Au Lac are largely praised for their cleanliness, comfort and picturesque lake views. Spacious and well-equipped, many rooms feature modern amenities such as Nespresso machines and updated bathrooms. While some rooms and furnishings are noted as dated or small, the overall comfort and cleanliness receive high marks with sound insulation ensuring a peaceful stay.
Cleanliness throughout the hotel is a standout feature with both rooms and common areas maintained to a high standard. Guests frequently commend the spotlessly clean environment, including the well-kept pool with purified water, contributing to a comfortable and pleasant stay.
The hotel's staff consistently earns accolades for their friendliness, professionalism and attentiveness. Guests appreciate the warm and helpful service from multilingual staff who enhance the overall guest experience with their efficient and kind assistance.
Free wifi is available and generally reliable, though a few guests reported issues with weak signals in some areas, particularly rooms. Despite occasional connectivity problems, the internet service is generally satisfactory for most needs.
Feedback on the beds is mixed but leans towards the positive with many guests finding them comfortable and conducive to a good night's sleep. However, a few reviews mention hardness or outdated mattresses, indicating room for improvement.
Overall, Hotel Walter Au Lac delivers solid performance as a three-star hotel, often surpassing expectations with its exceptional location, cleanliness and friendly staff. It represents good value for money, particularly for short stays and stays true to its rating while providing a memorable and pleasant experience for visitors to Lugano.
Categories
Breakfast at the hotel generally receives positive feedback with many guests praising the variety and quality of the buffet, along with the magnificent lake views from the breakfast room. Fresh fruits, tasty croissants and excellent coffee are often noted, enhancing the morning experience. However, some suggest improvements in the variety and quality of hot selections to elevate the overall offering.
The rooms at Hotel Walter Au Lac are largely praised for their cleanliness, comfort and picturesque lake views. Spacious and well-equipped, many rooms feature modern amenities such as Nespresso machines and updated bathrooms. While some rooms and furnishings are noted as dated or small, the overall comfort and cleanliness receive high marks with sound insulation ensuring a peaceful stay.
Cleanliness throughout the hotel is a standout feature with both rooms and common areas maintained to a high standard. Guests frequently commend the spotlessly clean environment, including the well-kept pool with purified water, contributing to a comfortable and pleasant stay.
The hotel's staff consistently earns accolades for their friendliness, professionalism and attentiveness. Guests appreciate the warm and helpful service from multilingual staff who enhance the overall guest experience with their efficient and kind assistance.
Free wifi is available and generally reliable, though a few guests reported issues with weak signals in some areas, particularly rooms. Despite occasional connectivity problems, the internet service is generally satisfactory for most needs.
Feedback on the beds is mixed but leans towards the positive with many guests finding them comfortable and conducive to a good night's sleep. However, a few reviews mention hardness or outdated mattresses, indicating room for improvement.
Overall, Hotel Walter Au Lac delivers solid performance as a three-star hotel, often surpassing expectations with its exceptional location, cleanliness and friendly staff. It represents good value for money, particularly for short stays and stays true to its rating while providing a memorable and pleasant experience for visitors to Lugano.
Hotel Taking Steps Towards Sustainability
Hotel Walter Au Lac is highlighted for its eco-luxury and commitment to sustainability through energy-efficient practices and the use of locally sourced materials. It is also listed as a Swisstainable Level I committed hotel.
Family Friendly Hotel
Provides a family-friendly atmosphere and a convenient location. The hotel offers comfortable accommodations and services suitable for families traveling with children.
3-Star Hotel
The hotel offers impressive quality for its class and might even deserve a higher rating. The warmth and hospitality provided are exceptional compared to other three-star hotels, making it a memorable stay. It has a great price-performance ratio.
Hotel for Honeymoon
Hotel near Nightlife Spots
Business Hotel
Guest Reviews
A plethora of guest reviews emphasize the superb location of Hotel Walter Au Lac, nestled right by the picturesque Lake Lugano. Guests repeatedly describe its position as perfect, central and unbeatable, making it an ideal spot for both relaxation and exploration. The hotel stands out not only for its prime location directly on the lakeside promenade but also for its proximity to the historic city center, shops, restaurants and various transportation options, including the train station and bus stops.
The stunning views of Lake Lugano and the surrounding mountains from the rooms and balconies are a recurring highlight. Guests rave about the ability to wake up to such scenic beauty, which significantly enhances their stay experience. Additionally, the convenience of being able to easily walk to key attractions, including the old town, markets and cultural centers, is frequently noted. The accessibility for exploring the city on foot, coupled with the serene atmosphere despite being in the heart of downtown, offers a balanced urban and tranquil experience.
The hotel's central location not only provides an excellent vantage point for local events and activities, such as fireworks on the lake, but also facilitates effortless access to boat cruises and other leisure activities. Its reputation as one of the best-located hotels in Lugano is consistently supported by guests who find it extremely convenient and strategically positioned for both short stays and longer, leisurely visits.
Hotel Walter Au Lac is celebrated for its remarkable position by the lake, blending breathtaking views with easy accessibility to the vibrant heart of Lugano. The overwhelming consensus is that this location significantly contributes to an exceptional stay, allowing guests to fully immerse themselves in the charm and beauty of Lugano.
Hotel Walter Au Lac offers a breakfast experience that has garnered a mix of positive feedback and some areas for improvement. The majority of guests appreciated the breakfast, often describing it as good, very good and even excellent. Numerous reviews highlight the breakfast buffet for its rich selection, variety and adequacy, often noting that it provides everything one might need. The lovely room where breakfast is served, frequently adorned with magnificent views of the lake, adds to the positive ambiance.
Many guests found the breakfast to be abundant and the service commendable with mentions of passionate and friendly staff. Fresh fruits, diverse options and quality products were commonly praised, along with specific delights like a delicious breakfast, tasty croissants and excellent coffee. Some guests particularly enjoyed breakfast on the roof terrace with a jacuzzi, enhancing their overall experience.
However, a few reviews noted that the breakfast could be improved, indicating that while satisfying, it sometimes fell short in terms of variety or quality. Remarks on the simplicity and modesty of the breakfast were countered by those who found it to be more than sufficient. Certain elements, such as scrambled eggs, were occasionally criticized and some guests pointed out that more hot selections or overall diversity would be welcomed.
Overall, the breakfast at Hotel Walter Au Lac is largely well-received, appreciated for its richness, views and service, albeit with some room for enhancements in variety and specific offerings.
Hotel Walter Au Lac provides guests with an array of room options, many of which are lauded for their cleanliness and comfort. Rooms are generally spacious and well-equipped, featuring amenities such as Nespresso machines and modernized bathrooms. Additionally, many rooms offer stunning views of the lake, making for a picturesque and restful stay. Rooms with balconies are particularly recommended for their delightful ambiance and breathtaking lakefront vistas.
Renovated rooms receive high marks for their updated and peaceful atmosphere, retaining a cozy charm despite their modern upgrades. Guests consistently praise the sound insulation, ensuring a quiet and undisturbed experience during their stay.
However, certain rooms and bathrooms can be on the smaller side and there have been mentions of dated furnishings that could use an update. Despite this, even the smaller quarters are noted for being very clean and functional, often containing everything necessary for a comfortable stay.
For those sensitive to noise, rooms on higher floors or facing the commercial street behind might experience more sound intrusion. Nonetheless, the breathtaking views, particularly from rooms with balconies, often overshadow any minor inconveniences.
Overall, Hotel Walter Au Lac excels in providing well-maintained, cozy and clean accommodations with superb lake views, making it a delightful choice for travelers seeking both comfort and a scenic stay.
Hotel Walter Au Lac receives mixed feedback regarding the comfort of its beds, though positive comments slightly outnumber the negative ones. Guests frequently praise the beds as comfortable, often highlighting a good night's sleep. Many mention the beds as being soft and cozy with some reviews specifically noting the pleasant quality of the linens and pillows. Premium orthopedic-standard beds are available which have received acclaim for their extreme comfort.
However, not all experiences are ideal. Some guests find the beds to be hard or outdated with criticisms directed at both the mattresses and pillows. A few reviews mention issues with the lack of top sheets and noisiness affecting sleep quality. Despite this, consistent positive remarks about bed cleanliness and overall good comfort indicate that, for many, the sleeping arrangements at Hotel Walter Au Lac contribute positively to their stay.
Hotel Walter Au Lac is highly praised for its cleanliness by numerous guests. The establishment is noted for its impeccable cleanliness throughout with rooms described as spotlessly clean and well-maintained. Guests appreciate the neat and tidy environment, highlighting the clean and cozy rooms, newly refurbished areas and sparkling clean bathrooms. The hotel’s commitment to maintaining a high standard of cleanliness extends to its common areas, including the elevators, corridors and even the pool, which is noted for its purified water.
In addition to its cleanliness, the hotel offers other positive features such as friendly and professional staff, a prime location close to the city center with beautiful lake views, modern and updated facilities and a well-stocked minibar. The rooms, while featuring older wooden floors and furniture in some cases, are often labeled as spacious, comfortable and well-utilized. Guests particularly enjoy the breathtaking views from their clean rooms, making their stay more enjoyable. Despite a few mentions of areas needing improved cleanliness, the overall impression is that Hotel Walter Au Lac provides a clean, comfortable and pleasant experience for its visitors.
Hotel Walter Au Lac in Lugano boasts an exceptional team of staff members who receive consistent praise from guests for their friendliness, professionalism and attentiveness. Many reviews highlight the staff's ability to make guests feel welcomed with warm and accommodating service. Both the reception and breakfast room employees are noted for being super friendly, very helpful and competent. Guests appreciate the efficient and kind assistance provided by the receptionists, who often offer helpful tips and guidance.
The multilingual staff adds to the guest experience by ensuring smooth communication. Breakfast each morning is complemented by the pleasant service of the breakfast room team and housekeeping staff are equally friendly and meticulous. The staff’s overall helpfulness, coupled with their professional demeanor, contributes significantly to positive stays with many guests noting their prompt and courteous responses to any requests or issues.
In summary, the consistent friendliness, efficiency and helpful nature of the Hotel Walter Au Lac's staff make it stand out as a cornerstone of hospitality in Lugano, ensuring guests have a pleasant and memorable stay.
Hotel Walter Au Lac offers a satisfying wifi experience for most guests with many highlighting the strong and stable connection throughout their stay. The internet works well with a reliable and fast signal that supports various online activities. Free wifi is available and guests can also find strong wifi in the lobby area, which is ideal for morning use. However, a few visitors experienced issues with weak signals or inconsistent connections, particularly in the rooms and noted that this could be a drawback for business travelers. Overall, the hotel provides good internet service for general use, though some might encounter occasional connectivity problems.
Hotel Walter Au Lac has received commendations for its price-performance ratio and is noted as a three-star hotel that meets its rating well. Visitors often mention that the level of quality is impressive for this class with some suggesting that the hotel might even deserve a higher rating. The warmth and hospitality provided are cited as exceptional compared to other three-star hotels, making it a memorable stay for many.
While the hotel has some older features and could benefit from renovation, the overall impression remains that it is an adequate and reasonable choice for travelers. It is particularly appreciated for short stays with a number of guests acknowledging it as appropriate for a two-night visit.
Breakfast offerings align with the three-star expectations, although some guests found the equipment and facilities somewhat sparse. Despite this, the panoramic views and reasonable rates contribute positively towards the overall guest experience, establishing it as a reliable choice in its category.
Location Show Map
Location
The stunning views of Lake Lugano and the surrounding mountains from the rooms and balconies are a recurring highlight. Guests rave about the ability to wake up to such scenic beauty, which significantly enhances their stay experience. Additionally, the convenience of being able to easily walk to key attractions, including the old town, markets and cultural centers, is frequently noted. The accessibility for exploring the city on foot, coupled with the serene atmosphere despite being in the heart of downtown, offers a balanced urban and tranquil experience.
The hotel's central location not only provides an excellent vantage point for local events and activities, such as fireworks on the lake, but also facilitates effortless access to boat cruises and other leisure activities. Its reputation as one of the best-located hotels in Lugano is consistently supported by guests who find it extremely convenient and strategically positioned for both short stays and longer, leisurely visits.
Hotel Walter Au Lac is celebrated for its remarkable position by the lake, blending breathtaking views with easy accessibility to the vibrant heart of Lugano. The overwhelming consensus is that this location significantly contributes to an exceptional stay, allowing guests to fully immerse themselves in the charm and beauty of Lugano.
Breakfast
Many guests found the breakfast to be abundant and the service commendable with mentions of passionate and friendly staff. Fresh fruits, diverse options and quality products were commonly praised, along with specific delights like a delicious breakfast, tasty croissants and excellent coffee. Some guests particularly enjoyed breakfast on the roof terrace with a jacuzzi, enhancing their overall experience.
However, a few reviews noted that the breakfast could be improved, indicating that while satisfying, it sometimes fell short in terms of variety or quality. Remarks on the simplicity and modesty of the breakfast were countered by those who found it to be more than sufficient. Certain elements, such as scrambled eggs, were occasionally criticized and some guests pointed out that more hot selections or overall diversity would be welcomed.
Overall, the breakfast at Hotel Walter Au Lac is largely well-received, appreciated for its richness, views and service, albeit with some room for enhancements in variety and specific offerings.
Rooms
Renovated rooms receive high marks for their updated and peaceful atmosphere, retaining a cozy charm despite their modern upgrades. Guests consistently praise the sound insulation, ensuring a quiet and undisturbed experience during their stay.
However, certain rooms and bathrooms can be on the smaller side and there have been mentions of dated furnishings that could use an update. Despite this, even the smaller quarters are noted for being very clean and functional, often containing everything necessary for a comfortable stay.
For those sensitive to noise, rooms on higher floors or facing the commercial street behind might experience more sound intrusion. Nonetheless, the breathtaking views, particularly from rooms with balconies, often overshadow any minor inconveniences.
Overall, Hotel Walter Au Lac excels in providing well-maintained, cozy and clean accommodations with superb lake views, making it a delightful choice for travelers seeking both comfort and a scenic stay.
Beds
However, not all experiences are ideal. Some guests find the beds to be hard or outdated with criticisms directed at both the mattresses and pillows. A few reviews mention issues with the lack of top sheets and noisiness affecting sleep quality. Despite this, consistent positive remarks about bed cleanliness and overall good comfort indicate that, for many, the sleeping arrangements at Hotel Walter Au Lac contribute positively to their stay.
Cleanliness
In addition to its cleanliness, the hotel offers other positive features such as friendly and professional staff, a prime location close to the city center with beautiful lake views, modern and updated facilities and a well-stocked minibar. The rooms, while featuring older wooden floors and furniture in some cases, are often labeled as spacious, comfortable and well-utilized. Guests particularly enjoy the breathtaking views from their clean rooms, making their stay more enjoyable. Despite a few mentions of areas needing improved cleanliness, the overall impression is that Hotel Walter Au Lac provides a clean, comfortable and pleasant experience for its visitors.
Staff
The multilingual staff adds to the guest experience by ensuring smooth communication. Breakfast each morning is complemented by the pleasant service of the breakfast room team and housekeeping staff are equally friendly and meticulous. The staff’s overall helpfulness, coupled with their professional demeanor, contributes significantly to positive stays with many guests noting their prompt and courteous responses to any requests or issues.
In summary, the consistent friendliness, efficiency and helpful nature of the Hotel Walter Au Lac's staff make it stand out as a cornerstone of hospitality in Lugano, ensuring guests have a pleasant and memorable stay.
Wi-Fi
3 Star
While the hotel has some older features and could benefit from renovation, the overall impression remains that it is an adequate and reasonable choice for travelers. It is particularly appreciated for short stays with a number of guests acknowledging it as appropriate for a two-night visit.
Breakfast offerings align with the three-star expectations, although some guests found the equipment and facilities somewhat sparse. Despite this, the panoramic views and reasonable rates contribute positively towards the overall guest experience, establishing it as a reliable choice in its category.
No, Hotel Walter Au Lac doesn't have any pool.
No, a spa isn't available at Hotel Walter Au Lac.
No, Hotel Walter Au Lac doesn't allow dogs.
No, parking facilities aren't available at Hotel Walter Au Lac.
No, Hotel Walter Au Lac doesn't have a gym.
Location Show Map
More Options
