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Summary of reviewsGrand Hotel Vigna Nocelli, located at the northern end of Apulia, stands out as a tranquil retreat enveloped in lush greenery. Its secluded setting between Lucera and Foggia offers peace and accessibility, making it an ideal haven for relaxation amidst a magnificent park area. The spacious grounds, along with large pools, contribute to its allure, despite limited local amenities. The hotel’s charm and expansive facilities offer a serene and green retreat, even if it is slightly dated.
Breakfast at the hotel elicits mixed reviews, with many guests appreciating the abundant and varied spread, high-quality coffee, and fresh juices, though some feel it falls short of five-star expectations due to limited savory options and occasional freshness issues. The dining experience overall receives praise for excellent food quality, with highlights like the orecchiette with octopus. Though some diners desire more menu variety, the attentive service from staff like Mario and reasonable pricing underscore a positive dining outlook.
Rooms at the hotel are spacious, elegant, and well-furnished, with large bathrooms and some suites featuring jacuzzis adding a touch of opulence. The peaceful atmosphere, coupled with cleanliness and friendliness from the staff, reinforces the hotel’s serene appeal. However, occasional maintenance issues and signs of aging are noted.
Cleanliness varies, with many guests praising the meticulous upkeep and attentive staff, though some report quick cleaning and outdated facilities. Staff members receive commendation for their hospitality, friendliness, and professionalism, enhancing the guest experience despite some service inconsistencies.
The spa is celebrated for its enchanting atmosphere and affordability, although some facilities require maintenance. The pool areas, including a notable infinity pool, offer a beautiful setting for relaxation despite varied cleanliness feedback.
The hotel provides ample, secure, and convenient parking, though minor challenges are mentioned. Guests generally find the beds comfortable, with king-size options and quality bedding, despite a few concerns.
While the hotel presents an elegant five-star setting with luxury finishes, some guests feel the service does not consistently match its prestigious rating. Nevertheless, the luxurious environment and hospitable staff create a dream destination for many travelers seeking a refined escape. Show more
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Luxury Hotel
A 5-star luxury hotel featuring extensive spa facilities including whirlpool baths, a steam room, and sauna. It offers spacious and luxurious suites with elegant decor, antique furnishings, and some with hot tubs, set in a peaceful location with an outdoor pool.
Family Friendly Hotel
This hotel is family-friendly and offers a seasonal outdoor pool, health club, and babysitting services. It is located in a green area, offering a relaxing vacation for adults and a kingdom for children.
Dog Friendly Hotel
This hotel is tagged as dog-friendly. It appears to be a larger hotel with more amenities that could be enjoyed by both the owner and the dog.
Dogs Stay Free
Do you accept dogs in all rooms? Yes
Is there an extra charge? Free! There is no extra charge. Dogs stay for free.
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? Only one dog is allowed
Is there a maximum weight of dogs accepted? Yes, 4 Kg
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? Yes
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? No
Are the dogs allowed on beds? No
What are the basic requirements to accept a dog?
Must be clean
Must have proof of current vaccinations
Must use designated areas
Owners are responsible for any damage caused by the dog
Is there a refundable deposit to guard against damages? Yes, € 100
Except for dogs, do you also accept other pets? Yes
While specific romantic amenities aren't listed, its status as a grand hotel suggests a high level of service and comfort. Grand hotels often feature elegant dining and spacious rooms, suitable for a romantic getaway.
Hotel with Swimming Pool
Grand Hotel Vigna Nocelli has swimming pool facilities. This allows guests to enjoy a refreshing swim and poolside relaxation during their stay.
Outdoor Pool
Business Hotel
Located in Foggia, this hotel provides convenient access and amenities for business travelers. While specific details on meeting spaces aren't available, its size and facilities suggest it caters to business needs.
Hotel with Parking
This hotel offers free private parking on-site. It provides a large internal and fenced parking area suitable for various vehicles, including GT buses. The hotel also offers a car park free of charge for guests with their own transportation.
EV charging stations
Accessible Hotel
The hotel provides detailed accessibility amenities such as toilets with grab bars, raised toilets, bathroom emergency pull cords, and lowered bathroom sinks. It is also noted as being wheelchair accessible, though limitations may apply.
Hotel with EV Charging Stations
This hotel offers an electric car charging service for guests. It provides a convenient charging solution for electric vehicle owners, whether they are staying at the hotel or stopping by for lunch or dinner.
5-Star Hotel
This 5-star hotel offers a luxurious experience with a blend of modern comfort and historical charm. It features a spa and wellness center, providing guests with a relaxing retreat. The location between Foggia and Lucera offers a tranquil setting.
Hotel with Outdoor Pool
This hotel offers a seasonal outdoor pool. Other recreational opportunities include a health club and a sauna.
Hotel where Dogs Stay Free
Located in Lucera, outside of Foggia, this hotel welcomes pets
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Hotel with Free Wi-Fi
Hotel with Gym
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? Yes, up to 60% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 15:00 - Check-out: 10:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? No
Is there a sanitizing sprayer for shoes outside each room? Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? No
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? No
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
ccertification Ministry of tourism in Italy
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? No
Is there a doctor available either on-site or on-call? Yes
Double RoomWith a hydromassage bathtub and antique furniture, this room features free Wi-Fi, a flat-screen TV and air conditioning.
SuiteWith a gold four-poster bed, antique furniture and a fireplace, this suite features a hydromassage bathtub and 2 flat-screen TVs. It also offers free Wi-Fi and air conditioning.
Deluxe SuiteWith a gold four-poster bed, antique furniture and a fireplace, this spacious suite features a hydromassage bathtub and 2 flat-screen TVs. It also offers free Wi-Fi and air conditioning.
Classic Triple RoomWith a hydromassage bathtub and antique furniture, this room features free Wi-Fi, a flat-screen TV and air conditioning.
Business Single RoomThis luxurious single room features a pool with a view, a hot tub and a spa bath. This air-conditioned single room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.
About Grand Hotel Vigna Nocelli
License: 071028A100021883, IT071028A100021883
Guest Reviews
8.1
Very Good
Location
The Grand Hotel Vigna Nocelli is beautifully situated at the northern end of Apulia, offering a tranquil retreat surrounded by lush greenery. Though somewhat secluded and isolated, its location between Lucera and Foggia ensures convenient transportation. Guests will find peace and tranquility, with the hotel nestled within a magnificent park area that provides an oasis of calm. The spacious grounds and large pools add to the allure, making it an ideal location for relaxation. While the area offers limited amenities and attractions are a bit farther, the peaceful setting and easy accessibility from the main road are highlights for visitors seeking a serene getaway. Despite being somewhat dated, the hotel's charm and spacious facilities make up for any shortcomings, offering comfort and a beautiful retreat in a quiet, green environment.
Breakfast
At the Grand Hotel Vigna Nocelli, breakfast is a topic of mixed reviews. Many guests leave satisfied, highlighting the abundant and varied spread that includes both sweet and savory options, complemented by quality coffee and fresh juice. The presentation is often described as courteous and professional, with some noting hearty servings that offer a delightful start to the day.
However, several guests express disappointment, suggesting that the breakfast does not live up to five-star expectations. There are remarks about the limited variety, particularly in the savory section, and some items being less fresh than anticipated, such as stale bread and dry pastries. Occasional issues with equipment, like an inoperative orange juicer, detract from the overall experience. Despite these concerns, the setting is widely appreciated, and many find the breakfast satisfying and delicious, though improvement in diversity and freshness could enhance guest satisfaction further.
Dinner
The dining experience at Grand Hotel Vigna Nocelli offers a range of perspectives, yet there are several positive highlights worth noting. Guests frequently commend the restaurant for its excellent food quality, with dishes expertly prepared to deliver both taste and presentation. The atmosphere within the restaurant adds a pleasant dimension to the meals, contributing positively to the overall dining experience. Special mention is given to dishes like orecchiette with octopus, which have delighted some guests with their flavorful execution. Additionally, the restaurant provides a good selection of both land and sea-inspired dishes, allowing diners to explore a variety of flavors.
Although the menu could benefit from more variety, ensuring diners have more choices to suit their tastes, the quality usually compensates for the limited selections. The management, particularly the attentive dining room manager, Mario, receives praise for ensuring a smooth and enjoyable dinner service. Prices are noted to be somewhat expensive, yet the value is generally perceived as reasonable given the quality offered.
Overall, despite some critiques regarding menu restrictions and occasional service lapses, the restaurant is distinguished for delivering satisfactory dining experiences with notable praise for its superb dinners and delectable dishes at competitive prices.
Rooms
Grand Hotel Vigna Nocelli has impressively spacious rooms that exude a sense of elegance and refinement. Guests frequently commend the comfort and cleanliness of the rooms, highlighting their ample size and luxurious feel. Many rooms come with large bathrooms, and certain suites even feature jacuzzis, providing a delightful touch of opulence. The hotel's peaceful atmosphere is accentuated by its beautifully landscaped gardens and well-maintained common areas, offering guests a tranquil haven.
While some reviews suggest that certain aspects of the rooms are starting to show signs of aging and could benefit from modernization, the overall consensus is positive, especially regarding the comfortable beds and well-furnished interiors. The picturesque setting surrounded by greenery further enchants visitors, reinforcing the hotel's appeal as a serene retreat.
Guests appreciate the cleanliness, with rooms tidied daily, and the attentive, friendly service from the front desk staff adds to the welcoming ambiance. The outdoor areas, including two large pools, offer a refreshing escape despite occasional maintenance issues. Although the location is somewhat secluded, it contributes to the quiet charm of the hotel, making it an ideal choice for those seeking relaxation and a touch of luxury away from the bustle.
Beds
At Grand Hotel Vigna Nocelli, guests frequently commend the comfort of the beds, highlighting the king-size options and high-quality bedding as particular strengths. The family rooms are also noted for their comfort. However, some reviews mention issues such as broken wooden bed decorations and low, limited pillows. Despite a few mentions of hard or uncomfortable beds, the overall feedback leans towards a positive experience regarding sleep comfort, with many guests appreciating the well-maintained and comfortable accommodations.
Cleanliness
Grand Hotel Vigna Nocelli presents a mixed bag when it comes to cleanliness, but there are bright spots worth highlighting. Many guest reviews commend the hotel for its impeccable cleanliness and excellent room upkeep, with remarks praising the precision and detail in maintaining cleanliness throughout the premises. The courteous cleaning staff consistently receive accolades for their attentiveness and service, contributing to clean environments both indoors and outdoors, including the pool and spacious areas.
However, not all accounts are glowing. Some guests felt the cleaning was basic and quick, while a few reported issues such as an infestation of ants, outdated facilities, and insufficient provisions like towels. Some reviews even questioned the hotel's star rating based on these experiences. Despite these criticisms, the hotel manages to impress with its overall clean and comfortable accommodations, offering good value for money. The kindness and professionalism of the staff are recurring themes, adding to the positive aspects of the hotel experience.
Staff
At the Grand Hotel Vigna Nocelli, guests are generally impressed by the hospitality and warmth of the staff. The team is noted for their friendliness and accommodating nature, with many guests highlighting their professionalism and attentiveness. The staff's kindness and helpfulness are frequently mentioned, with the reception and concierge services being particularly praised for their courtesy and support. Despite some challenges with language barriers, staff members make noticeable efforts to assist international guests. However, some inconsistencies in service are observed, particularly in the restaurant, where the staff's presence and engagement are sometimes lacking. There are occasional mentions of disorganization and curt service, but overall, the staff's dedication appears to significantly enhance the guest experience, embodying the warm and welcoming spirit that contributes to the hotel's reputation.
Wi-Fi
The Grand Hotel Vigna Nocelli offers a wireless network that some guests have found to be good and available throughout the facility. Despite these positive aspects, there are areas where the internet experience could be enhanced. A number of reviews suggest that the Wi-Fi connection can be inconsistent, with some guests finding the signal unstable or the service poor. Efforts to use the internet efficiently have sometimes been hindered by these issues. While the availability of the network across the hotel generally compensates for these challenges, there remains room for improvement to ensure a more seamless online experience for all guests.
Spa
The spa at Grand Hotel Vigna Nocelli has left a positive impression on many guests with its enchanting and relaxing atmosphere. Visitors are particularly charmed by the special and well-heated environment, which serves as an ideal spot for a romantic getaway or a few days of unwinding. The spa offers affordable access, with hotel guests able to enjoy its facilities for a reasonable additional cost. Many appreciate the cleanliness and the overall value added by the presence of the wellness center. While some have noted that a few facilities might need maintenance and improvements in cleanliness, the tranquil experience, complete with the option of indulging in a massage, generally receives rave reviews for its allure and affordability. Booking ahead is necessary, ensuring a tailored and relaxing experience for those looking to enjoy a moment of tranquility within the beautiful spa area.
Pool
Grand Hotel Vigna Nocelli offers an impressive pool experience that has garnered attention for its size and beauty. The property boasts three pools, including an Olympic-sized swimming area and a fun pool complete with waves, ensuring a range of experiences for guests. The infinity pool stands out as a remarkable feature, captivating visitors with its stunning views. Many guests appreciate the pool's proximity to the rooms and its scenic surroundings, enhanced by lush palm trees.
Despite these highlights, feedback on maintenance varies. Some visitors have noted cleanliness issues, with reports of murky water and occasional closures. While some pools were not accessible or presented minor upkeep challenges, the overall setting remains a visual delight. The pool facilities generally promise a pleasant day of relaxation, with ample sunbeds and loungers for guests to enjoy under the sun.
Parking
The parking situation at Grand Hotel Vigna Nocelli receives appreciable feedback from guests, who highlight the convenience and ample availability of spaces. Many reviewers note the parking as an added value, with widely available free parking that is both secure and accommodating for vehicles like motorcycles. The internal parking area is described as big, and overall, guests find the parking arrangements very good. However, some mention minor challenges; for instance, the parking is described as being far or not practical for those with multiple suitcases. During certain times of the day, there may be a short wait for available spaces. Despite these occasional inconveniences, the positive aspects of the parking facilities are a frequent highlight for hotel visitors.
5 Star
Grand Hotel Vigna Nocelli is advertised as a five-star luxury establishment, capturing the elegance and grandeur expected of such a classification. Guests appreciate its beautiful surroundings, which promise a lavish retreat. However, the hotel seems to struggle with consistently delivering the level of service expected from a true five-star venue. Some reviews remark that the amenities, such as bedding and breakfast, fall short of the luxury experience anticipated. While its aesthetic appeal receives praise, areas like quality management and guest satisfaction indicate a mismatch with its prestigious rating. Consequently, some guests question if the five-star label is truly justified, suggesting potential for improvement in service and facilities to better align with its elite status.
Luxury
The Grand Hotel Vigna Nocelli offers an experience marked by luxury and high-quality finishes, creating a luxurious environment peppered with large, elegant spaces. The resort exudes an aura of luxury and perfection, with nice amenities that cater to a discerning clientele. The hospitality shines through the kindness and availability of the staff, who consistently go above and beyond to satisfy guests. This attention to service, coupled with the cleanliness and comfort of the rooms, ensures a pleasant stay. While some reviews suggest the hotel does not fully meet the expectations of a 5-star luxury rating, others affirm that it is indeed deserving of such a classification. The setting serves as a luxurious venue for special events, maintaining an air of elegance and refinement throughout. Despite minor discrepancies, the luxurious yet tasteful environment positions the hotel as a dream destination for many travelers.
Yes, Grand Hotel Vigna Nocelli has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Grand Hotel Vigna Nocelli.
Yes, Grand Hotel Vigna Nocelli welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Grand Hotel Vigna Nocelli.