Albergo San Martino & Depandance
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Summary of reviewsAlbergo San Martino & Depandance in Lucca garners enthusiastic reviews, particularly for its superb location within the historic city walls. Positioned near Garibaldi Street and just steps from the Duomo, the hotel allows guests to easily explore major attractions on foot and its proximity to the train station adds further convenience. Despite its central location, the hotel enjoys a peaceful setting, combining accessibility with tranquility—a perfect base for immersing oneself in Lucca's rich history and vibrant culture. The warm reception from friendly and attentive staff enhances the welcoming atmosphere.
Breakfast at Albergo San Martino & Depandance is highly praised for its delicious and abundant offerings. Featuring a wide selection of high-quality sweet and savory options, including gluten-free and lactose-free choices, guests find the variety satisfying and excellent value for money. The comfortable breakfast room and the option to dine outdoors are additional highlights, contributing to a pleasant dining experience bolstered by the efficient and friendly service.
The rooms at Albergo San Martino & Depandance are consistently described as spacious, clean and comfortable with charming decorations and modern amenities. Guests appreciate the large, well-maintained bathrooms and the tranquil environment. While there are minor mentions of discrepancies from reservation photos or outdated fixtures, overall feedback is hugely positive. Cleanliness is a standout feature with immaculate rooms and hotel areas frequently noted. The attention to detail and adherence to COVID-19 regulations reassure guests of their safety.
Staff at Albergo San Martino & Depandance are celebrated for their exceptional hospitality, often going above and beyond to ensure a comfortable stay. The team's friendliness, professionalism and willingness to assist contribute significantly to the overall positive guest experience. Specific staff members, such as Claudia and Fabrizio, are frequently singled out for their exemplary service.
Convenient parking options, including both private and public facilities, add to the hotel's appeal, especially for travelers with cars. While larger vehicles may find some spaces tight, the security and accessibility of the parking options are generally appreciated. The staff's assistance with parking solutions further eases the experience.
Feedback on the beds is predominantly positive with many guests highlighting their comfort and cleanliness. However, some mention the firmness of the mattresses and occasional unevenness, indicating a variation in personal preferences.
Despite mixed sentiments on whether the hotel's facilities and services align strictly with its three-star rating, the overall sentiment remains largely favorable. Albergo San Martino & Depandance is lauded for its excellent location, comfortable accommodations and outstanding staff, making it a highly recommended choice for travelers visiting Lucca.
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Breakfast at Albergo San Martino & Depandance is highly praised for its delicious and abundant offerings. Featuring a wide selection of high-quality sweet and savory options, including gluten-free and lactose-free choices, guests find the variety satisfying and excellent value for money. The comfortable breakfast room and the option to dine outdoors are additional highlights, contributing to a pleasant dining experience bolstered by the efficient and friendly service.
The rooms at Albergo San Martino & Depandance are consistently described as spacious, clean and comfortable with charming decorations and modern amenities. Guests appreciate the large, well-maintained bathrooms and the tranquil environment. While there are minor mentions of discrepancies from reservation photos or outdated fixtures, overall feedback is hugely positive. Cleanliness is a standout feature with immaculate rooms and hotel areas frequently noted. The attention to detail and adherence to COVID-19 regulations reassure guests of their safety.
Staff at Albergo San Martino & Depandance are celebrated for their exceptional hospitality, often going above and beyond to ensure a comfortable stay. The team's friendliness, professionalism and willingness to assist contribute significantly to the overall positive guest experience. Specific staff members, such as Claudia and Fabrizio, are frequently singled out for their exemplary service.
Convenient parking options, including both private and public facilities, add to the hotel's appeal, especially for travelers with cars. While larger vehicles may find some spaces tight, the security and accessibility of the parking options are generally appreciated. The staff's assistance with parking solutions further eases the experience.
Feedback on the beds is predominantly positive with many guests highlighting their comfort and cleanliness. However, some mention the firmness of the mattresses and occasional unevenness, indicating a variation in personal preferences.
Despite mixed sentiments on whether the hotel's facilities and services align strictly with its three-star rating, the overall sentiment remains largely favorable. Albergo San Martino & Depandance is lauded for its excellent location, comfortable accommodations and outstanding staff, making it a highly recommended choice for travelers visiting Lucca.
Family Friendly Hotel
This hotel is located within the town walls of Lucca's historic center and offers comfortable accommodations, making it ideal for families wanting to explore the city.
Hotel near Nightlife Spots
Located on Via Della Dogana, this hotel is situated in a central area, providing convenient access to Lucca's nightlife and entertainment venues.
Hotel with Parking
This hotel offers private parking, which is included and free if booked directly through them, otherwise available for a maximum cost of €20 per night. It is located in the historic center.
Accessible Hotel
This hotel is listed among the best accessible hotels in Lucca. It offers comfortable accommodations within the town walls of the historic center.
3-Star Hotel
This hotel offers comfortable accommodation within the town walls of the historic centre of Lucca. Rooms feature free Wi-Fi, TV, a minibar, and wood floors; some also include a hydromassage bath. It has tasteful decorations and utensils and is known for its helpful and kind staff.
Dog Friendly Hotel
About Albergo San Martino & Depandance
License: 046017ALB0028, IT046017A1JHKVQMII
Guest Reviews
Location
Despite being in the heart of the city, the hotel is tucked away on a peaceful street, providing a serene escape from the hustle and bustle. Guests appreciate the optimal location for touring Lucca with everything in the historic center readily accessible by foot. The hotel's charming architecture and the cozy, comfortable rooms enhance the overall experience.
Coupled with convenient private parking, the hotel stands out for its central yet tranquil setting, making it an excellent choice for visitors looking to immerse themselves in Lucca's rich history and vibrant culture. The friendly and helpful staff, along with the warm reception, add to the hotel's appeal, ensuring that guests feel welcomed and well taken care of throughout their stay.
Breakfast
The atmosphere of the breakfast experience is also frequently noted with the comfortable breakfast room and the option to dine outside being particularly appreciated. The friendliness and efficiency of the staff, including figures like Claudia at the reception, enhance the overall experience. Despite some minor critiques about the lack of hot savory options like omelets and bacon, the consensus is that the breakfast at Albergo San Martino & Depandance is excellent and contributes significantly to the pleasant stay at the hotel.
Rooms
Many reviews highlight the cleanliness and superb maintenance of both the rooms and bathrooms. Guests appreciate the large, well-appointed bathrooms, some of which are newly refurbished and spotlessly clean. The rooms are not only comfortable but also quiet, providing a tranquil retreat in the heart of the city.
The hotel's location is another strong point, being centrally situated and making it easy to explore the historic center. The friendly and helpful staff further enhance the guest experience, creating a welcoming environment. Although there are occasional mentions of minor inconveniences, such as an outdated bathtub or room discrepancies from reservation photos, the overall feedback is highly positive.
In summary, Albergo San Martino & Depandance stands out for its beautiful, spacious and clean rooms, excellent location and friendly service, making it a highly recommended choice for travelers.
Beds
However, several reviewers noted that the beds can be quite firm, which may not be suitable for everyone. Some mentioned that the mattresses were uneven or hard with specific complaints about feeling springs or metal parts. A few guests expressed dissatisfaction with the hardness of the beds and pillows, indicating a variance in personal preferences.
In summary, while many guests at Albergo San Martino & Depandance appreciated the comfortable and clean beds, the firmness of the mattresses may not cater to all sleeping preferences.
Cleanliness
Located conveniently close to both the train station and the city center, Albergo San Martino & Depandance is in a quiet and pleasant area which guests appreciate. The establishment is not only well-positioned but also beautifully maintained and attended to in every detail. COVID-19 regulations are fully respected, providing an added layer of reassurance for visitors.
Overall, the hotel offers a combination of top-notch cleanliness, excellent location and warm hospitality, making it a highly recommended accommodation choice for travelers.
Staff
The hotel's team is praised for their professionalism and kindness with many reviews highlighting the genuine friendliness and communicative approach of the staff. The welcoming atmosphere is palpable from the moment guests arrive and the attentive service continues to impress throughout their stay. The staff's fluency in English and readiness to accommodate late arrivals further enhance the overall guest experience.
In summary, Albergo San Martino & Depandance is celebrated not only for its central location and comfortable accommodations but predominantly for its outstanding staff. Their consistent friendliness, helpfulness and professional yet warm service create a memorable stay, prompting many guests to express their intention to return.
Parking
Paid parking is available immediately outside the hotel and there are additional public lots nearby, though they can be a bit difficult to reach and come with a fee. The parking options generally remain practical and essential for those traveling by car, especially given the parking difficulties in Lucca. The hotel staff offers helpful solutions, even allowing guests to use the parking facilities beyond checkout time, which many find beneficial.
Overall, the convenience and availability of parking at 'Albergo San Martino & Depandance' enhance the stay, despite some challenges with accessibility for larger cars and higher fees. The secured and easy-to-negotiate parking areas add a layer of comfort to the guest experience.
3 Star
No, Albergo San Martino & Depandance doesn't have any pool.
No, a spa isn't available at Albergo San Martino & Depandance.
Yes, Albergo San Martino & Depandance welcomes dogs.
Yes, parking facilities are available at Albergo San Martino & Depandance.
No, Albergo San Martino & Depandance doesn't have a gym.
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