Hotel Kaiserhof

Lubeck 53.85643500, 10.68996400 , Kronsforder Allee 11-13 (Show on Map)
7.8
Good


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Summary of reviewsHotel Kaiserhof in Lübeck is highly praised for its exceptional location, making it a perfect base for exploring the historic center and scenic attractions of the city. Positioned just a short walk from the old town and surrounded by parks and rivers, this hotel offers easy access to key landmarks and a serene atmosphere that guests appreciate. Free street parking and convenient bus stops add to the overall ease of access.

The breakfast at Hotel Kaiserhof generally receives favorable reviews for its variety and quality, served in a stylish and spacious room with attentive service. Despite some criticisms about the lack of fresh fruits and hot options, the breakfast is often described as delicious and plentiful. The dining options near the hotel are commendable with guests particularly enjoying a nearby Greek restaurant, though the closure of the hotel's own restaurant and bar in the evenings disappointed some visitors.

Rooms at the hotel are large, clean and comfortable, accentuated by high ceilings, ample natural light and sometimes balconies with pleasant views. Despite the vintage decor feeling a bit dated for some, the charm is appreciated by others and the cleanliness is consistently lauded. Some rooms face noise issues, but the overall maintenance and housekeeping standards contribute significantly to a positive stay.

The staff at Hotel Kaiserhof receive high praise for their friendliness and helpfulness, enhancing the guest experience with professional service and useful city tips. The warmth and dedication of the team ensures a welcoming environment, effectively compensating for some of the hotel's older aspects.

While the free wifi is appreciated, its reliability varies, particularly on higher floors and guests sometimes struggle with connectivity issues, suggesting a need for improvement.

Families find the hotel accommodating with spacious and comfortable family rooms, thoughtful layouts and amenities like sofa beds and fridges adding to the convenience. The central location and friendly staff further enhance the family-friendly appeal of the property.

The beds in the hotel garner mixed reviews, yet a majority of guests find them comfortable. However, inconsistencies in firmness and stability are noted, indicating room for improvement in ensuring consistent comfort.

Honeymooners and couples seeking a romantic escape will find Hotel Kaiserhof perfectly suited to their needs. The nostalgic ambiance, antique design and attention to romantic details, like stylish decorations and a honeymoon suite, make it an ideal choice for romantic getaways.

Overall, Hotel Kaiserhof offers a blend of historical charm, exceptional location and warm hospitality, making it a commendable choice for various kinds of travelers, despite a few areas that could benefit from updates and improvements.
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Family Friendly Hotel
This hotel is frequently mentioned as a family-friendly option in Lubeck.

Hotel with Free Wi-Fi
Located in Lübeck, Hotel Kaiserhof likely offers free Wi-Fi as a standard amenity for its guests. Hotels in tourist destinations often provide complimentary internet access.

Hotel for Honeymoon

Romantic Hotel

Small Hotel

Room Types
Single Room Classic-style room features satellite TV, a work desk and a private bathroom with hairdryer.

Double Room Classic-style room features satellite TV, a work desk and a private bathroom with hairdryer.

Junior Suite Includes separate living/sleeping areas, a desk, and a private bathroom.

Family Room The family room includes a private bathroom equipped with a bath, a bidet and a hairdryer. The family room provides a wardrobe, a sofa, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 2 beds.

Standard Double Room The double room features a wardrobe, a carpeted floor, as well as a private bathroom boasting a bath and a hairdryer. This double room provides heating and a flat-screen TV with satellite channels. The unit has 1 bed.

Deluxe Junior Suite This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer. The suite offers a seating area, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Economy Single Room This single room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

Guest Reviews
7.8
Good
Location
Hotel Kaiserhof in Lübeck offers guests a top-tier location that ensures easy access to the city’s historic center and scenic attractions. Positioned just a short walk from the old town, this hotel presents an ideal starting point for exploring Lübeck’s rich cultural heritage and picturesque landscapes. Guests consistently praised its central yet tranquil setting, noting that the hotel is conveniently situated near parks, the Trave River and key landmarks like the Colosseum and Christmas market.

Free parking is available directly on the adjacent streets, adding to the convenience for those traveling by car. With bus stops just outside the door, navigating the city is hassle-free. The hotel’s quiet ambiance ensures a peaceful stay with rooms that allow for restful sleep, even with windows open.

Whether you're in Lübeck for sightseeing, visiting medical facilities or attending events, Hotel Kaiserhof provides a superb location that blends ease of access with a serene atmosphere. Surrounded by greenery and historical charm, it’s an exceptional base for both urban exploration and leisurely strolls.

Breakfast
Hotel Kaiserhof offers a breakfast experience with predominantly positive feedback from its guests. The general consensus points to a good and varied breakfast buffet featuring a wide selection of food items that cater to different tastes and preferences. Notable positives include the stylish and spacious breakfast room, friendly and attentive service and a cozy atmosphere. Guests frequently highlight the availability of diverse and hearty options, often describing the breakfast as delicious, plentiful and carefully arranged.

However, some guests feel that the breakfast could be improved in terms of variety, particularly noting the absence of fresh fruits and lack of hot options like bacon or sausage. A few reviews mention that the breakfast does not always meet the high expectations set by the hotel's four-star rating, describing it as average or uninspired and expressing concerns about the price being somewhat high for the value offered.

Despite these occasional criticisms, many visitors recommend the breakfast for its good quality and extensive choices with certain guests especially appreciating the ability to sit outside on the terrace. Overall, the breakfast at Hotel Kaiserhof seems to be a reliable start to the day, offering a satisfying and pleasant dining experience for most of its guests.

Dinner
Hotel Kaiserhof appears to be surrounded by several excellent dining options with numerous good restaurants and bars in the immediate vicinity. Guests frequently mention a popular Greek restaurant on-site, praised for its lovely outdoor terrace and dining area. However, it seems the hotel's own restaurant and bar services are frequently closed, leaving some guests without convenient dining options within the hotel itself. Despite the closure, the staff is noted for providing good recommendations and directions to nearby restaurants. The breakfast offered has received mixed reviews, being described as "okay" but quite old-fashioned and lacking variety. While some mention a small but good and affordable evening menu when available, there is a consistent note of disappointment regarding the absence of an open bar or restaurant in the evenings, especially with the wellness area also being closed. Guests would have appreciated the convenience of having dinner at the hotel or at least an operational bar for a relaxing drink.

Rooms
Hotel Kaiserhof features rooms that are consistently praised for their spaciousness and cleanliness. Guests frequently highlight the generous size of the rooms, often mentioning large accommodations with high ceilings and ample natural light. Many rooms include balconies with pleasant views, adding to the charm of the stay.

While the rooms are described as comfortable and well-furnished, there is a common note about their dated appearance. The furnishings and decor are often referenced as old-fashioned, reminiscent of past decades and in need of modernization. Some visitors pointed out the charm in the antique styling, although updates, particularly in the bathrooms, are recommended by others.

Despite the vintage decor, the rooms generally maintain a level of comfort and are well-kept. Cleanliness is an aspect consistently noted by guests, ensuring a pleasant stay even if the facilities are a bit worn. However, a few reviews mentioned maintenance issues such as faulty lighting, worn carpets and outdated bathroom fittings.

Noise levels are a mixed bag with some rooms being peacefully quiet, especially those facing away from the street. Conversely, rooms near the main road or adjacent to elevators can experience more noise, impacting the tranquility.

In conclusion, Hotel Kaiserhof offers large, clean and comfortable rooms with a distinctive vintage charm. While updates to the furnishings and bathrooms would enhance the overall experience, the spacious nature of the accommodations remains a strong positive aspect for guests.

Beds
Hotel Kaiserhof has garnered mixed reviews regarding its beds, yet a prevailing sentiment is that the beds are generally comfortable. Many guests appreciated the very comfortable and cozy beds, frequently highlighting that they slept well both day and night. Specific mentions of good mattresses and a large, comfortable double bed underscore an overall satisfaction with the sleeping arrangements.

However, there have been numerous mentions of inconsistencies. Issues such as beds being too soft and needing renewal were noted, alongside mattresses being either too hard or worn out and complaints of beds sliding apart and being uneven were common. Specific irritants like the comfort level of pillows also appeared frequently with several guests finding them unsatisfactory.

Rooms in the hotel seem to vary considerably with some guests noting outdated and hammock-like beds, while others praised their very comfortable double beds. The reports of family room beds being loose and poorly anchored, causing them to shift easily, reflect a need for improvement in overall bed stability.

Despite these criticisms, the consistent commentary on the comfort of the beds suggests that for many guests, the sleep quality at Hotel Kaiserhof met their expectations. Nonetheless, the hotel might benefit from addressing the recurring issues of bed firmness, wear and tear and bed stability to ensure a uniformly positive experience for all visitors.

Cleanliness
Hotel Kaiserhof, nestled in a timeless building with a dignified ambiance, has garnered substantial positive feedback concerning its cleanliness. Guests frequently commend the spotless nature of the hotel, extending high praise to the pristine state of both the rooms and bathrooms. The majority of reviews celebrate the consistent upkeep, noting the clean and tidy rooms, fresh linens daily and an overall well-maintained property. Spaciousness adds to the appeal with large, airy rooms consistently kept in excellent condition by the diligent housekeeping team. The attention to detail, particularly in the bathroom, has been highlighted as commendable with words like "everything was spotlessly clean" often repeated.

However, amidst the overwhelmingly positive remarks, a few criticisms have surfaced. Some guests reported issues with worn-out carpets and outdated bathroom fixtures and occasionally noted lapses in thorough cleaning such as dusty corners and unclean windows. The carpeting, in particular, has received negative attention for being old and stained. Additionally, a few guests encountered inconsistent room cleaning schedules, especially during longer stays or subsequent to pandemic-related adjustments.

While some improvements could be made to modernize and refurbish certain aspects of the facility, the high standard of cleanliness generally leaves a strong impression on guests, making Hotel Kaiserhof a largely appealing choice for travelers prioritizing hygiene and tidiness.

Staff
At Hotel Kaiserhof, guests consistently commend the exceptional friendliness and helpfulness of the staff, creating a welcoming atmosphere throughout the stay. The reception staff stand out for their professionalism, offering useful city tips and ensuring a smooth check-in experience. The attention to detail and warm greetings make guests feel at home with many noting the staff's eagerness to accommodate requests.

The staff's command of English further enhances communication, making it easier for international travelers. From the front desk to the restaurant, every interaction is marked by politeness, competence and a genuine desire to provide excellent service. While the hotel may show signs of age, the attentive and service-oriented personnel more than make up for it, creating a cozy and pleasant environment.

Overall, the hotel’s team is praised for their kind and supportive attitude, always ready to help, listen and ensure that every guest enjoys a comfortable and pleasant experience. Even small details, like the warm greetings from the breakfast service staff, contribute to the hotel’s charm. Despite minor hiccups noted by a few, the overwhelming impression is one of remarkable hospitality and dedication to guest satisfaction.

Wi-Fi
The wifi experience at Hotel Kaiserhof has been a mixed bag according to guest reviews. On the positive side, free wifi is available and, when it works, it can be quite fast and efficient. Some guests specifically mentioned good wifi and described the connection as quick and reliable. However, these satisfactory experiences seem to be sporadic.

Many guests have reported issues with wifi connectivity, particularly in certain areas of the hotel. Problems include weak signals, unstable connections and poor coverage, especially on the higher floors and in rooms. It appears that the wifi struggles to reach beyond the lobby or lower floors, rendering it unusable or very weak in some rooms. Guests noted that wifi did not work in the second and third floors, making internet access in the evenings difficult. There were also complaints of the connection being not very reliable in the breakfast room.

Overall, while the hotel does offer free wifi, the quality and reliability of the connection can vary widely and it seems improvements are necessary to provide more consistent and dependable internet access throughout the property.

Family
Hotel Kaiserhof offers a range of accommodations and amenities perfect for families traveling with children. Many reviews highlight the spaciousness and comfort of the family rooms, which include separate areas divided by sliding doors, making them ideal for both relaxation and privacy. Parents particularly appreciate rooms that can comfortably house up to five people with some even offering whirlpools and large, well-equipped bathrooms.

The rooms are described as family-friendly with quiet environments that ensure a restful stay. The beds are noted as comfortable and additional amenities like a sofa bed and fridge add to the convenience. The hotel's thoughtful layout includes large rooms with high ceilings and modern, safe accommodations suitable for children.

While some guests mentioned the baby cot fee as disproportionately high, others appreciated the ease of setting up travel cots. The breakfast is frequently praised with the whole family enjoying the variety offered.

The hotel’s location is also a significant plus, allowing families to reach the city center on foot and explore nearby attractions. Friendly staff and minor upgrades to family rooms further enhance the overall experience, making Hotel Kaiserhof a suitable choice for families looking for a comfortable and convenient stay.

Honeymoon
Hotel Kaiserhof offers a charming and nostalgic ambiance, making it an ideal destination for honeymooners. The spacious rooms with antique design evoke a sense of romance and are very clean. The staff is noted for being super friendly, contributing to an overall great experience. Guests highlight the availability of a honeymoon suite, which features stylish antique furniture and special room decorations catered to honeymoon stays. The hotel is described as perfect for honeymooners, providing a cosy stay for couples in a good location. The numerous details typically associated with romantic venues contribute to its charm.

Romantic
Hotel Kaiserhof stands out as an excellent choice for a romantic getaway. Nestled in a quiet location, it offers a retreat perfect for couples seeking peace and intimacy. Guests are enamored with its antique decoration and cozy ambiance, capturing the splendor of old times in a positively old-fashioned sense. The hotel's charming and warm atmosphere, combined with stylish, elegant rooms featuring old ceilings and double windows, creates a dreamlike setting. The cozy interiors and small romantic touches, like body wash and candles, enhance the overall intimate experience.

Couples on their honeymoon find it particularly delightful with details like a tiny balcony equipped with a table and chairs adding to the romance. Many rooms offer romantic views and some even boast romantic gardens, perfect for a peaceful stroll. The hotel also caters to couples with romantic dinner setups, contributing to a perfect evening. Despite the occasional minor inconvenience, such as a fixed shower head, the charm and romance of Hotel Kaiserhof leave guests eager to return for more romantic vacations.


No, Hotel Kaiserhof doesn't have any pool.

No, a spa isn't available at Hotel Kaiserhof.

No, Hotel Kaiserhof doesn't allow dogs.

No, parking facilities aren't available at Hotel Kaiserhof.

No, Hotel Kaiserhof doesn't have a gym.

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