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Summary of reviews'The Niu Rig' situated in the heart of Lübeck, offers a highly convenient location that is particularly appreciated by travelers. Its proximity to the main train and bus stations, combined with the hotel's quiet interior, makes it an excellent choice for city explorers. Guests enjoy the ease of access to Lübeck's historic old town and key attractions like the Holstentor, all within a short walk. The surrounding area, brimming with modern amenities and scenic spots like the Trave River, further enhances the appeal.
The breakfast at 'Holiday Inn - the niu, Rig Lübeck by IHG' is generally well-received, noted for its ample selection and quality, which includes items like scrambled eggs, cereals and fresh pastries. The breakfast room, though occasionally busy, maintains a pleasant ambiance with a highlight being the great tea and coffee choices. Despite mixed experiences with the bar and dinner offerings, the friendly service at the bar stands out positively.
The hotel's rooms are frequently praised for their modern and stylish decor, cleanliness and comfort. Guests appreciate the cozy, soundproof rooms with practical amenities, although the compact size and lack of storage space can be a drawback for longer stays. Housekeeping consistently maintains high standards of cleanliness throughout the hotel.
The staff at 'Holiday Inn - the niu, Rig Lübeck by IHG' receive exceptional reviews for their friendliness and helpfulness. From efficient reception services to accommodating dining staff, the personnel contribute significantly to the welcoming atmosphere of the hotel. Their professional and genuine approach to guest service is a recurrent theme in positive feedback.
Wi-Fi at the hotel is largely stable and strong, supporting activities like streaming and video calls. Guests benefit from free and fast internet access, although occasional slowdowns have been reported.
The niu Rig's parking situation requires some navigation, as the hotel does not have its own parking facilities. However, nearby affordable parking options make it manageable, despite the need for some planning and patience.
Family-friendly features include spacious rooms, a welcoming lobby with games and a relaxed atmosphere, making it a favorable option for family stays. However, there are minor inconveniences for families with very young children.
Comfortable beds are a major plus with many guests highlighting the quality of the mattresses and bedding. The overall sleeping experience is highly rated, despite varying preferences for bed firmness and size.
While the hotel's accessibility is generally good with nearby public transport and spacious elevators, the listed building status means full accessibility cannot be achieved. Some areas pose challenges for those with mobility issues.
Overall, 'Holiday Inn - the niu, Rig Lübeck by IHG' is a well-regarded hotel in Lübeck, offering a prime location, modern amenities, excellent cleanliness, friendly staff and comfortable accommodations, making it a preferred choice among travelers. Show more
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Categories
Family Friendly Hotel
This hotel offers family-friendly services.
Dog Friendly Hotel
This hotel is a pet-friendly option that provides comfortable accommodations. It's a good base for exploring Lübeck with your dog.
Hotel with Parking
This hotel is listed among the available options for hotels with parking in Lübeck.
Accessible Hotel
The hotel provides ADA compliant guest rooms and access routes with accessible bathroom controls and handheld showers with hoses. Designated accessible parking spaces and ramp access to hotel areas are featured.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
3-Star Hotel
Room Types
Standard Queen RoomThe double room provides a safe deposit box, heating, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Single RoomThe double room provides a safe deposit box, heating, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Premium Room with One Queen and One Single BedThe double room offers a safe deposit box, heating, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Premium Queen RoomThe spacious double room features a safe deposit box, heating, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Standard RoomThe double room provides a safe deposit box, heating, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Premium Queen Room with sofa bedThe double room provides a safe deposit box, a sofa, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Guest Reviews
8.1
Very Good
Location
Located in the heart of Lübeck, 'Holiday Inn - the niu, Rig Lübeck by IHG' boasts an unparalleled location that guests consistently rave about. The hotel's prime spot, right across from the main train station and central bus station, makes it an ideal choice for travelers relying on public transport. Despite its proximity to these transportation hubs, guests frequently note the surprisingly quiet environment within the hotel.
The central location is perfect for city explorers with the historic old town and key attractions like the Holstentor just a short walk away. Visitors appreciate the convenience of being able to easily reach the city's numerous sights, all within a 10-15 minute walk, enhancing the appeal for those on a city trip or short stay. The surrounding area is also praised for its modern amenities and cozy atmosphere, ensuring a comfortable and pleasant experience.
With affordable parking options nearby and everything from shopping districts to the scenic Trave River close at hand, 'Holiday Inn - the niu, Rig Lübeck by IHG' offers an ideal base for discovering the charms of Lübeck. The hotel's modern and stylish decor, combined with friendly and accommodating staff, further enhances the experience, making it a well-regarded choice among travelers. Whether arriving by train or bus, this hotel's strategic position ensures that all the highlights of Lübeck are within easy reach.
Breakfast
The breakfast at 'Holiday Inn - the niu, Rig Lübeck by IHG' hotel has garnered overall positive feedback from guests, highlighting its wide selection and excellent quality. Many guests found the breakfast to be delectable, varied and abundant with plenty of options to satisfy diverse tastes. The breakfast buffet was frequently described as rich, delicious and well-stocked, featuring items such as scrambled eggs, cereals, pastries and a variety of beverages.
The hotel's breakfast room, although sometimes noted as being small or busy, generally provided a pleasant atmosphere for dining. Guests appreciated the fresh, clean presentation and the accommodating service. A particularly high point was the great tea selection and freshly brewed coffee, which added to the overall positive breakfast experience.
Despite these positive remarks, some guests mentioned occasional downsides, such as limited selection, high prices and the occasional need to wait for a table or for items to be restocked. A few also noted that the quality sometimes felt average or that the breakfast lacked exceptional features. Nonetheless, the recurring theme in the reviews is that the breakfast is comprehensive, tasty and provides a good start to the day for most visitors.
Dinner
'The niu Rig' offers a mixed dining experience with significant room for improvement and certain strengths. Notably, guests found the bar service very good and friendly, making it a pleasant spot for evening relaxation despite a somewhat limited range of beer options. Though the cocktails could benefit from the proper garnishes, the overall ambiance at the bar remains a highlight.
However, breakfast at 'Holiday Inn - the niu, Rig Lübeck by IHG' received less favorable assessments. Many guests pointed out the poor quality of cold cuts and rolls/bread, mentioning that the breakfast room felt unwelcoming, akin to a waiting room. Additionally, the cost of breakfast was noted to be more than dinner, which led some guests to seek better dining options at nearby restaurants, especially those conveniently located next to the train station.
In summary, while the bar area's friendly service and good vibes are appreciated, the breakfast offerings at 'Holiday Inn - the niu, Rig Lübeck by IHG' fall short of expectations and some variety in beer selection and cocktail presentation could enhance the overall experience.
Rooms
The niu Rig hotel offers a blend of modern and stylishly furnished rooms that cater to a variety of guest preferences. Many reviews praise the rooms for their cleanliness and contemporary design, creating a comfortable and appealing atmosphere. Rooms are often described as cozy, quiet and well-equipped with practical amenities such as comfy beds and soundproof windows.
However, one recurring theme in the feedback is the compact size of the rooms, which some guests found notably small and cramped with limited storage space and lacking essential furniture like wardrobes or shelves. This has led to some frustrations, particularly for those expecting more space for their belongings or for a more extended stay.
Despite the smaller size, the rooms are highlighted for their functionality and well-thought-out design. They are perfect for short stays, especially for single travelers or couples who pack light. The hotel’s location near the train station adds convenience, but it may also contribute to occasional noise, depending on the room's placement within the building.
Overall, Holiday Inn - the niu, Rig Lübeck by IHG stands out for its clean, modern and cozy rooms, making it a suitable choice for travelers seeking comfort and stylish accommodation in a compact space.
Beds
Visitors to "Holiday Inn - the niu, Rig Lübeck by IHG" frequently commend the comfort of the beds, often describing them as very comfortable, super comfortable and even heavenly. Many guests highlight the quality of both the mattresses and the bedding, noting that they rarely slept as well in other hotels. Box spring beds and high-quality bed linen are also often mentioned, contributing to the premium feel and support. Most reviews indicated that beds were warm and cozy with soft pillows adding to the comfort. However, a few guests experienced issues such as beds being too soft, narrow or slipping apart when pushed together. The bed comforters occasionally garnered mixed feedback with some finding them too narrow or not sufficiently warm. Overall, "Holiday Inn - the niu, Rig Lübeck by IHG" is praised for providing an exceptionally comfortable sleeping experience, though the specific preferences for bed firmness can vary among guests.
Cleanliness
The reviews of 'Holiday Inn - the niu, Rig Lübeck by IHG' consistently highlight the exceptional cleanliness of the hotel. Guests repeatedly describe the rooms as very clean, spotless and modern. The common areas are also praised for being immaculate with frequent mention of top-notch cleanliness. Facilities across the hotel are described as beautiful, well-maintained and impeccably designed. The housekeeping services receive high marks for their diligence, ensuring that rooms and bathrooms are spotless daily. Despite minor complaints about small room sizes, broken shower hoses and occasional cleaning oversights, the overall impression is overwhelmingly positive. The hotel's modern decor and comfortable furnishings also contribute to an inviting and clean atmosphere, making it a highly recommended choice for travelers seeking a pristine stay.
Staff
At Holiday Inn - the niu, Rig Lübeck by IHG, the standout feature is undeniably the consistently praised staff. Reviews highlight how the personnel across the hotel, from the front desk to the breakfast area, are noted for their exceptional friendliness and helpfulness. Guests frequently mention being greeted with warmth and kindness with staff members often going out of their way to accommodate needs and ensure a pleasant stay. The reception team is particularly commended for being efficient, patient and always ready to assist with any queries about the city, making navigating the local area easier.
Moreover, guests appreciate the staff's professional demeanor—being described as polite, attentive and competent. Many reviews note that the hotel’s employees are not just courteous but also demonstrate a genuine willingness to help, which adds a personal touch to the experience. Whether it’s arranging schedules, responding to criticisms kindly or handling check-in and check-out smoothly, the staff’s efforts to provide great service do not go unnoticed.
However, a few reviewers suggest areas for improvement, pointing out occasional lapses in service and some instances where staff seemed overwhelmed or uninformed. Despite this, the overwhelmingly positive feedback underscores that Holiday Inn - the niu, Rig Lübeck by IHG has cultivated a warm and welcoming environment, largely thanks to its dedicated and friendly staff.
Wi-Fi
The niu Rig offers a range of experiences regarding its Wi-Fi. On the positive side, many guests have praised the Wi-Fi for being stable and strong with some noting that streaming and video calls work without any issues. Free and easily accessible Wi-Fi is a significant plus and high-speed internet provides excellent coverage throughout the hotel. Guests also appreciated the added features such as the ability to cast from their phones to the TV and the Bluetooth speaker's good quality, enhancing their stay.
However, not all reviews were uniformly positive. Some guests found the Wi-Fi connection to be insufficient or slow, particularly during the evenings, which impacted activities like video calls. Despite these few issues, the overall sentiment leans towards a satisfactory Wi-Fi experience, making Holiday Inn - the niu, Rig Lübeck by IHG a reliable choice for those needing consistent internet access during their stay.
Parking
While 'Holiday Inn - the niu, Rig Lübeck by IHG' is conveniently located, potential guests should be aware of its parking situation. The hotel does not offer its own parking facilities, which can pose a challenge for those arriving by car. Visitors frequently mention having to park in nearby public lots or garages, as direct parking at the hotel is not an option.
The good news is there are affordable parking options close by. Many guests found cost-effective parking at the train station or in nearby public lots for as little as €3.50 to €5.00 per day. These parking spots are within a reasonable walking distance, typically around 50 to 200 meters away from the hotel. For those looking for longer-term solutions, a larger parking lot is available about two blocks away for similar rates.
However, parking can sometimes be hard to find and some guests reported spending considerable time locating a spot. The parking garage options are notably more expensive and parking directly next to the hotel is minimal and comes with a fee. Additionally, unloading luggage at the hotel can be challenging due to a lack of a designated loading zone and the hotel’s location on a busy road.
Overall, while the parking situation at 'Holiday Inn - the niu, Rig Lübeck by IHG' might require some planning and patience, the availability of economical options nearby can mitigate this inconvenience.
Family
The niu Rig is an ideal choice for family getaways with a range of features designed to make a stay enjoyable for both adults and kids. Families will appreciate the well-appointed triple and family rooms, which offer plenty of space and modern amenities such as excellent air conditioning and good insulation against street noise. The hotel ensures a comfortable experience with services like convenient check-ins and friendly staff, as noted by several guests.
The lobby provides a welcoming environment for family activities, equipped with various games including foosball, Connect Four and even giant Jenga. This area is perfect for kids to play while parents can relax, creating a family-friendly atmosphere that echoes throughout the hotel. There are also separate lounges with ample space for children, allowing families to gather and enjoy some quality time together.
Essentials for kids are available, but there have been some challenges for families with very young children, such as issues with strollers and baby cribs. Additionally, families with a lot of luggage might find it mildly inconvenient to navigate.
Overall, Holiday Inn - the niu, Rig Lübeck by IHG offers a fantastic environment for families, making it a great option for a city trip to Lübeck. The hotel’s blend of spacious rooms, fun activities and a relaxed atmosphere ensure a memorable stay for families of varying sizes.
Accessible
The niu Rig is a well-appointed hotel offering good accessibility with quick transport connections, including nearby tram and train services. Guests appreciated the convenient and spacious elevators, as well as the accessible handles in some of the bathrooms. The hallways were noted to be spacious, contributing positively to ease of movement within the hotel.
However, being a listed building, the hotel cannot achieve full accessibility. Several reviews mentioned that the facilities are only partially suitable for those with disabilities. Specific issues included tight rooms and bathrooms, which are not ideal for larger or taller guests and several areas with many stairs and no wheelchair access, such as the breakfast area. There are also corridors that may prove difficult for those with mobility issues.
Despite these limitations, the hotel features modern, cozy rooms with various amenities that cater to daily needs. The check-in and check-out processes are efficient and the atmosphere is welcoming. While room sizes and storage options (no wardrobes) were sometimes misrepresented online, guests found the facilities functional and sufficient for short stays or city trips.
Some minor criticisms included the lack of an elevator in certain areas, the absence of air conditioning and no specific service for luggage handling for those with severe disabilities. Additionally, access to the breakfast area could benefit from the addition of ramps and handrails to further enhance accessibility.
Overall, the niu Rig is a modern, practical hotel with a cozy ambiance that offers a good level of accessibility, provided that potential guests are aware of certain limitations due to the building's structural constraints.
Honeymoon
The niu Rig proves to be an ideal choice for honeymooners seeking a romantic and memorable getaway. The nearby romantic locations add an extra layer of charm, making it perfect for couples. The accommodations are specifically designed to be honeymoon-friendly, ensuring comfort and a touch of romance. Guests highlighted the staff as being pleasant, very nice and providing a natural and relaxed atmosphere, contributing to an overall enjoyable experience for newlyweds.
Dog Friendly
The Niu Rig stands out as a highly dog-friendly hotel, welcoming guests with dogs and providing a warm reception for both the pet and its owner. Guests have praised the hotel for its central location and friendly staff, making it convenient for travelers with pets. Many reviews highlight the spacious rooms that accommodate dogs comfortably, enhancing the stay for pet owners.
The inclusion of dogs is actively embraced and the staff's positive attitude towards these four-legged guests is apparent. However, there is a nominal additional fee of 15 euros for a dog-friendly room. A minor critique surfaced regarding the need for better communication and training of breakfast staff about the dog-friendly dining area.
Overall, the Niu Rig is highly recommended for those traveling with dogs, offering a pleasant stay in a central hotel where pets are treated with care and respect.
No, Holiday Inn - the niu, Rig Lübeck by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn - the niu, Rig Lübeck by IHG.
Yes, Holiday Inn - the niu, Rig Lübeck by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn - the niu, Rig Lübeck by IHG.
No, Holiday Inn - the niu, Rig Lübeck by IHG doesn't have a gym.