Country Inn & Suites by Radisson, Lubbock Southwest, TX
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Summary of reviewsCountry Inn & Suites by Radisson in Lubbock Southwest, TX is highly regarded for its excellent location, which is both convenient and accessible. Guests appreciate its proximity to various restaurants, shopping centers and major roads, making it an ideal choice for both business and leisure travelers. The surrounding area is described as clean and pleasant, contributing to the hotel's overall attractiveness.
Breakfast at the hotel receives mixed reviews but is generally considered adequate. Many guests praise the variety of hot and cold options, the cleanliness of the dining area and the friendliness of the staff. Specific items like bacon, gravy and scrambled eggs are frequently mentioned positively. Yet, some criticisms exist regarding the freshness and temperature of certain items.
The rooms are lauded for their spaciousness, modern decor and cleanliness. The King Suite, in particular, is noted for being especially comfortable. However, some guests reported issues with dirty carpets, unpleasant odors and occasional noise disturbances. Despite these downsides, the majority find the rooms comfortable and the housekeeping up to standard.
Cleanliness throughout the hotel is generally considered good with many guests remarking on the well-maintained rooms and common areas. Nevertheless, there are notable inconsistencies, such as stained carpets, insufficiently cleaned bathrooms and less-than-satisfactory pool conditions.
The staff at the hotel are a significant highlight, frequently commended for their friendliness, attentiveness and willingness to go the extra mile. Specific mentions of individuals like Rochelle indicate a personalized level of service appreciated by many. Despite a few instances of perceived inattentiveness, the overall impression is positive.
The indoor pool and hot tub add an enjoyable element to the stay, though opinions on their cleanliness and water quality are mixed. Some guests found the pool area inviting, while others noted issues such as cloudy water and inadequate heating.
Beds generally receive favorable comments for their comfort, although there are mixed feelings about mattress firmness. Cleanliness of the bedding also garners some criticism with occasional reports of dirty sheets. However, the majority of guests report restful sleep and comfortable accommodations.
In summary, Country Inn & Suites by Radisson, Lubbock Southwest, TX is valued for its strategic location, friendly staff and comfortable rooms. While there are areas needing improvement, such as breakfast consistency and detailed cleanliness, the overall guest experience aligns with its strong three-star rating.
Categories
Breakfast at the hotel receives mixed reviews but is generally considered adequate. Many guests praise the variety of hot and cold options, the cleanliness of the dining area and the friendliness of the staff. Specific items like bacon, gravy and scrambled eggs are frequently mentioned positively. Yet, some criticisms exist regarding the freshness and temperature of certain items.
The rooms are lauded for their spaciousness, modern decor and cleanliness. The King Suite, in particular, is noted for being especially comfortable. However, some guests reported issues with dirty carpets, unpleasant odors and occasional noise disturbances. Despite these downsides, the majority find the rooms comfortable and the housekeeping up to standard.
Cleanliness throughout the hotel is generally considered good with many guests remarking on the well-maintained rooms and common areas. Nevertheless, there are notable inconsistencies, such as stained carpets, insufficiently cleaned bathrooms and less-than-satisfactory pool conditions.
The staff at the hotel are a significant highlight, frequently commended for their friendliness, attentiveness and willingness to go the extra mile. Specific mentions of individuals like Rochelle indicate a personalized level of service appreciated by many. Despite a few instances of perceived inattentiveness, the overall impression is positive.
The indoor pool and hot tub add an enjoyable element to the stay, though opinions on their cleanliness and water quality are mixed. Some guests found the pool area inviting, while others noted issues such as cloudy water and inadequate heating.
Beds generally receive favorable comments for their comfort, although there are mixed feelings about mattress firmness. Cleanliness of the bedding also garners some criticism with occasional reports of dirty sheets. However, the majority of guests report restful sleep and comfortable accommodations.
In summary, Country Inn & Suites by Radisson, Lubbock Southwest, TX is valued for its strategic location, friendly staff and comfortable rooms. While there are areas needing improvement, such as breakfast consistency and detailed cleanliness, the overall guest experience aligns with its strong three-star rating.
Family Friendly Hotel
This hotel provides a comfortable stay with amenities including a pool and complimentary breakfast. Its location in southwest Lubbock offers convenient access to family-friendly activities.
Accessible Hotel
This hotel is listed as having accessible rooms available.
Hotel with Indoor Pool
This Country Inn & Suites location features an indoor pool and provides a comfortable stay. It offers complimentary breakfast and is well-maintained.
Hotel for Honeymoon
Hotel with Spa
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Gym
3-Star Hotel
Hotel with Heated Pool
Guest Reviews
Country Inn & Suites by Radisson in Lubbock Southwest, TX boasts an excellent location praised by many guests for its convenience and accessibility. The hotel is situated in a quiet yet central area, allowing quick access to a variety of restaurants, convenience stores and shopping centers. Its proximity to major roads and local events makes it a prime choice for travelers needing to reach different parts of the city with ease. The surrounding area is described as clean and pleasant, contributing to the overall appeal of the hotel. Additionally, the combination of a convenient location and value for money has led many to choose this hotel repeatedly. With its advantageous position, guests find it an ideal base for both business and leisure activities.
Guests at the Country Inn & Suites by Radisson, Lubbock Southwest, TX had mixed opinions about the breakfast offerings with both positive and negative feedback. On the positive side, many praised the variety of options available, noting that there were both hot and cold items to choose from. The breakfast environment was described as clean and comfortable and several guests found the food to be delicious, hot and meeting their expectations. Some highlighted specific items such as bacon, gravy and scrambled eggs, which were well-received. Additionally, there were compliments about the friendly staff and their willingness to accommodate requests, such as opening the breakfast area early.
However, there were also criticisms. Some guests found certain items to be old, undercooked or visually unappealing. Specific complaints included rubbery scrambled eggs, dried-out potatoes and lukewarm gravy. A few guests felt that the breakfast could have benefited from a more varied menu, especially for those staying multiple nights. Instances of cold food, unappealing presentation and areas needing more attention also came up. Despite these drawbacks, a fair number of guests still rated the breakfast as good or decent overall.
The rooms at Country Inn & Suites by Radisson, Lubbock Southwest, TX generally receive positive feedback for their spaciousness and comfort. Many guests noted that the rooms were big and welcoming with modern and tidy appearances. The cleanliness often stood out as a strong point with several comments praising the rooms for being super clean, tidy and well maintained. The King Suite, in particular, was highlighted for its comfort and accommodation and the little living spaces in some rooms were well appreciated.
However, there were several issues reported concerning cleanliness and odors. Some rooms had dirty carpets and a few guests mentioned unpleasant smells like sweat and smoke, despite the hotel being a non-smoking facility. There were occurrences where rooms were not prepared properly before guest arrival with mentions of dirty towels, unmade beds and air conditioning problems. Noise was another downside, as some guests could hear conversations and footsteps from the hallway and neighboring rooms.
On the upside, the hotel staff was frequently described as friendly and helpful, enhancing the overall guest experience. The combination of spacious, modern rooms and attentive service makes it a decent choice for those visiting the area, as long as the minor cleanliness and noise issues are addressed.
The bedding experience at Country Inn & Suites by Radisson, Lubbock Southwest, TX, offers a diverse range of opinions among guests. Many guests praised the beds for their comfort, mentioning that the beds were very comfortable, the sheets were super soft and they experienced restful sleep. Several reviews highlighted the beds as extremely good and very comfortable, making for a restful night.
However, there were some mixed feelings about the firmness of the mattresses. While a segment of guests found the beds to be very firm, even to the point of pain, others simply felt that the beds were a little hard. A few guests noted that the firmness could be a positive aspect for some, even if it was not to their personal liking.
Concerns about cleanliness were also noted with a few guests encountering dirty sheets or beds. Additionally, some guests felt the pillows provided were inadequate and suggested bringing your own for a better night's sleep.
In summary, while many guests found the beds at this hotel to be comfortable and conducive to a good night's sleep, others reported issues with firmness and cleanliness, which might vary depending on personal preferences and expectations.
Country Inn & Suites by Radisson, Lubbock Southwest, TX generally exhibits a mixed range of opinions regarding its cleanliness. Guests have frequently highlighted the high standards of cleanliness in the rooms, bathrooms and common areas, noting that the hotel is very clean and organized. Some visitors have appreciated the hotel's clean atmosphere and good value, often in conjunction with enjoying a satisfactory breakfast experience.
However, there are significant concerns suggesting inconsistencies in maintaining these standards. Recurring issues include dirty or stained carpets, improperly cleaned bathroom areas and sometimes even the presence of bugs. Instances of mold, dirt around showers and unsatisfactory conditions in the pool and hot tub have also been problematic for guests. Some have experienced rooms with lingering odors and others reported their rooms not being adequately swept.
While many guests found parts of the hotel to be clean and comfortable, the overall impression of cleanliness appears to vary significantly, depending on the specific room or area within the hotel.
Country Inn & Suites by Radisson, Lubbock Southwest, TX, boasts a reputation for its friendly and helpful staff, contributing significantly to an enjoyable stay. Guests consistently praise the staff for their friendliness, courteousness and hospitality, often highlighting specific individuals who made a positive impact, such as Rochelle and other front desk personnel. The front desk staff are frequently noted for being welcoming, accommodating and nice, even going the extra mile to meet guests' needs, such as opening breakfast early.
However, there are occasional criticisms suggesting some staff members can appear distracted, confused or less attentive with rare instances of poor customer service. Despite these few negative remarks, the overall guest sentiment leans heavily towards appreciation of the amiable and supportive nature of the hotel's employees, contributing to a pleasant and welcoming atmosphere.
Country Inn & Suites by Radisson in Lubbock Southwest, TX, offers an indoor pool and hot tub with a mix of feedback from guests. On the positive side, the pool area is described as clean, inviting and a pleasing addition to their stay with some appreciating the extended hours of access until midnight. However, several reviews indicate that cleanliness and water quality have been inconsistent with some guests finding the pool water dirty or cloudy and others mentioning the pool was not heated as expected. Despite these drawbacks, the presence of an indoor pool is often appreciated, making it a facility with potential if better maintenance can be ensured.
Country Inn & Suites by Radisson, Lubbock Southwest, TX, offers a good location for travelers looking to explore the area. Reviews consistently highlight the overall excellence and satisfaction with the stay, describing the experience as amazing and everything being good. Guests have noted the hotel provides a very good standard of service and facilities. However, there was an isolated mention of a booking issue involving a third-party service, which appeared to be resolved. Overall, the hotel maintains a solid three-star rating, underpinned by positive feedback on its location and service quality.
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Location
Breakfast
However, there were also criticisms. Some guests found certain items to be old, undercooked or visually unappealing. Specific complaints included rubbery scrambled eggs, dried-out potatoes and lukewarm gravy. A few guests felt that the breakfast could have benefited from a more varied menu, especially for those staying multiple nights. Instances of cold food, unappealing presentation and areas needing more attention also came up. Despite these drawbacks, a fair number of guests still rated the breakfast as good or decent overall.
Rooms
However, there were several issues reported concerning cleanliness and odors. Some rooms had dirty carpets and a few guests mentioned unpleasant smells like sweat and smoke, despite the hotel being a non-smoking facility. There were occurrences where rooms were not prepared properly before guest arrival with mentions of dirty towels, unmade beds and air conditioning problems. Noise was another downside, as some guests could hear conversations and footsteps from the hallway and neighboring rooms.
On the upside, the hotel staff was frequently described as friendly and helpful, enhancing the overall guest experience. The combination of spacious, modern rooms and attentive service makes it a decent choice for those visiting the area, as long as the minor cleanliness and noise issues are addressed.
Beds
However, there were some mixed feelings about the firmness of the mattresses. While a segment of guests found the beds to be very firm, even to the point of pain, others simply felt that the beds were a little hard. A few guests noted that the firmness could be a positive aspect for some, even if it was not to their personal liking.
Concerns about cleanliness were also noted with a few guests encountering dirty sheets or beds. Additionally, some guests felt the pillows provided were inadequate and suggested bringing your own for a better night's sleep.
In summary, while many guests found the beds at this hotel to be comfortable and conducive to a good night's sleep, others reported issues with firmness and cleanliness, which might vary depending on personal preferences and expectations.
Cleanliness
However, there are significant concerns suggesting inconsistencies in maintaining these standards. Recurring issues include dirty or stained carpets, improperly cleaned bathroom areas and sometimes even the presence of bugs. Instances of mold, dirt around showers and unsatisfactory conditions in the pool and hot tub have also been problematic for guests. Some have experienced rooms with lingering odors and others reported their rooms not being adequately swept.
While many guests found parts of the hotel to be clean and comfortable, the overall impression of cleanliness appears to vary significantly, depending on the specific room or area within the hotel.
Staff
However, there are occasional criticisms suggesting some staff members can appear distracted, confused or less attentive with rare instances of poor customer service. Despite these few negative remarks, the overall guest sentiment leans heavily towards appreciation of the amiable and supportive nature of the hotel's employees, contributing to a pleasant and welcoming atmosphere.
Pool
3 Star
Yes, Country Inn & Suites by Radisson, Lubbock Southwest, TX has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Country Inn & Suites by Radisson, Lubbock Southwest, TX.
No, Country Inn & Suites by Radisson, Lubbock Southwest, TX doesn't allow dogs.
No, parking facilities aren't available at Country Inn & Suites by Radisson, Lubbock Southwest, TX.
Yes, Country Inn & Suites by Radisson, Lubbock Southwest, TX has a gym.
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