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Summary of reviewsWingate by Wyndham Louisville East enjoys high praise across multiple areas, making it a popular choice for travelers. The hotel's location is frequently highlighted as fantastic and convenient, situated off the interstate in a clean, quiet neighborhood. Its proximity to restaurants, shopping centers and the expo center, in addition to Sam's Club next door, enhances its appeal. Guests appreciate the easy expressway access, making it an ideal base for those exploring Louisville and its nearby distilleries and attractions.
The hotel’s breakfast receives generally positive reviews for its variety of hot options, including eggs, bacon, sausage and make-your-own waffles. The quality is seen as superior compared to other hotels in a similar price range with a spacious dining area and friendly staff contributing to a pleasant experience overall.
Rooms at the Wingate are consistently commended for cleanliness and spaciousness with comfortable beds ensuring a good night's rest. Guests find the rooms tidy and well-maintained, suitable for families or groups and some rooms offer nice views. Although there are occasional mentions of the need for updates, the rooms are deemed clean, comfortable and offering good value.
Cleanliness extends beyond the rooms to the entire property with guests noting spotless common areas and modern bathrooms. The clean and well-cared-for environment, augmented by a quiet atmosphere, adds to the overall comfort of the stay.
The staff at Wingate by Wyndham Louisville East contribute significantly to the positive experience, frequently described as friendly, helpful and accommodating. Both the front desk and housekeeping staff receive high marks for their professionalism and responsiveness, creating an inviting atmosphere.
The pool is seen as a nice, warm and clean facility, suitable for children and contributing to a relaxing experience. While there have been occasional issues with cleanliness and maintenance, positive feedback prevails when the pool is operational and well-maintained.
Families particularly appreciate the hotel's spacious rooms, cleanliness and helpful staff, making it a comfortable and quiet choice. The pool, when available, is a highlight for children and the good breakfast enhances the overall family-friendly experience.
The beds at Wingate by Wyndham Louisville East are frequently lauded for their comfort, providing a restful night's sleep. Guests find the beds soft, supportive and clean, despite some isolated mentions of stiffness or minor issues.
Overall, Wingate by Wyndham Louisville East delivers solid value as a three-star hotel. Guests enjoy superb facilities and services, reflecting favorable reviews even from those who didn’t rate their experience at the highest level. The hotel's blend of comfort, convenience and quality service makes it a worthwhile option for travelers visiting Louisville. Show more
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Categories
Hotel for Honeymoon
This budget-friendly hotel includes a private Jacuzzi in the room and an indoor heated pool. It provides good value and relaxation for honeymooners.
Hotel with Swimming Pool
The Wingate by Wyndham Louisville East has an indoor pool and sun loungers. The indoor pool offers a year-round swimming option.
Heated Pool Indoor Pool
Hotel with Parking
Provides free on-site parking for guests. The availability of complimentary parking directly at the hotel adds significant convenience.
EV charging stations
Hotel with EV Charging Stations
The hotel provides Tesla chargers on the property for guests driving Tesla electric vehicles.
Hotel with Heated Pool
The hotel offers an indoor heated pool for guests to enjoy. This provides a convenient option for swimming throughout the year.
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Room Types
King Studio Suite - Non-SmokingThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This suite is air-conditioned and has a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a sofa. The unit has 2 beds.
One-Bedroom King Suite - Non-SmokingThe spa bath is the standout feature of this suite. This suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This suite is air-conditioned and has a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a sofa. The unit has 2 beds.
One-Bedroom Deluxe King Suite - Non-SmokingThis suite's standout feature is the spa bath. This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This suite is air-conditioned and has a seating area with a flat-screen TV, a tea and coffee maker, a dining area, a wardrobe, as well as a safe deposit box. The unit has 2 beds.
King Room - Disability AccessThe spacious double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a TV. The unit offers 1 bed.
Deluxe King Room - Disability Access - Non-SmokingThis double room has a tea/coffee maker and seating area.
Superior King RoomThe spacious double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room offers a wardrobe, a safe deposit box, a sofa, a carpeted floor, as well as a TV. The unit offers 2 beds.
Queen Room with Two Queen Beds - Non-SmokingThe quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The quadruple room features a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV. The unit has 2 beds.
Guest Reviews
8.3
Very Good
Location
Wingate by Wyndham Louisville East is praised for its fantastic location, being both convenient and easily accessible. Guests find the hotel's proximity to restaurants, shopping centers and the expo center very beneficial. It is ideally situated off the interstate, offering a safe and quiet neighborhood that still provides quick access to numerous dining options, including fast food outlets. The location is described as perfect and ideal for travelers looking to explore Louisville with several distilleries and popular restaurants only about 20 minutes away. The hotel's area is noted for its cleanliness and maintenance, contributing to a pleasant stay. Additionally, Sam’s Club being right next door adds to the convenience. The combination of a great location, easy expressway access and a peaceful environment makes it a top choice for visitors.
Breakfast
At Wingate by Wyndham Louisville East, the breakfast generally receives positive feedback from guests with many describing it using terms such as good, amazing, excellent and wonderful. The breakfast is commended for having a wide variety of hot options including eggs, bacon, sausage and make-your-own waffles, which are seen as tasty and plentiful.
Guests appreciate the spacious dining area and the helpfulness and friendliness of the staff contributing to a positive dining experience. The quality of the free breakfast is highlighted as being superior compared to other hotels at a similar price point.
However, there are some mixed reviews with a few guests mentioning that the breakfast didn't meet their expectations, citing issues such as limited choices, food not being hot enough and repetitive offerings on consecutive days. Some critiques include breakfast times not being convenient on weekends and a preference for fresher or more diverse options.
Overall, while there are areas for improvement, most guests find the breakfast at Wingate by Wyndham Louisville East to be satisfactory and a good start to their day.
Rooms
Wingate by Wyndham Louisville East offers an experience marked by consistently positive feedback regarding their rooms. Guests frequently commend the cleanliness of the rooms, highlighting their tidy and well-maintained state. The spaciousness of the rooms receives praise with many guests noting how comfortable and sizeable they are, making them suitable for families or groups.
Comfort also stands out as a key feature; the beds are described as very comfortable, contributing to a good night's rest. Some guests appreciated the upgraded suites and the excellent showerheads. The rooms are well-furnished with adequate seating, providing a pleasant space to relax.
While there were occasional mentions that the rooms could benefit from updates, they were still seen as clean, comfortable and offering good value. Additionally, the rooms are noted for having nice views and being well-maintained, even after events such as concerts. Overall, the positive experiences far outweigh any minor drawbacks, making it a reliable choice for travelers seeking comfort and cleanliness.
Beds
At Wingate by Wyndham Louisville East, guests consistently appreciate the comfort provided by the hotel’s beds. Many highlight the beds as very comfortable, soft and supportive, contributing positively to their overall stays. The firmness of the beds strikes a balance, offering enough support for a restful night's sleep. While some guests note minor issues with the stiffness of certain beds and suggest updates, the majority find the beds to be good, clean and conducive to a comfortable sleep experience. Despite a few isolated complaints about a faint smoked-in smell or lukewarm food, the comfort of the bedding remains a standout feature that guests frequently commend.
Cleanliness
Wingate by Wyndham Louisville East consistently impresses guests with its high standards of cleanliness. Numerous reviews highlight the spotless and well-maintained rooms with specific mentions of clean bedding, floors and sinks. The entire property, from common areas to individual rooms, is kept tidy, contributing to a welcoming atmosphere. Guests appreciate the clean and modern bathrooms, as well as the neatly stocked amenities. The quiet environment of the hotel adds to the comfort, making stays more enjoyable. Despite a few mentions of worn-out carpets and occasional maintenance issues, the overall feedback emphasizes that the facility is extremely clean and well-cared for, including during the breakfast period. The friendly and helpful staff support the inviting and hygienic ambiance, making this three-star hotel a commendable choice for travelers.
Staff
At Wingate by Wyndham Louisville East, the staff consistently earns high praise from guests, creating a warm and inviting atmosphere throughout the hotel. Frequent keywords like "friendly," "helpful," and "accommodating" consistently surface in guest reviews, highlighting the team's dedication to exceptional service. Guests frequently commend the front desk staff for their prompt greetings and efficient check-in procedures with many noting the smooth and personable interactions.
Furthermore, employees are described as courteous, top-notch, super nice and pleasant, which undoubtedly contributes to a positive experience. Both the front desk and housekeeping teams receive accolades for their excellent service with special mentions for their professionalism and responsiveness. Even individual staff members, such as Maria at the front desk, have left lasting impressions on visitors.
While the majority of reviews reflect a high standard of service, a couple of comments mention the need for improved professionalism and higher staffing levels at times. However, these are outweighed by the overwhelming positivity directed at the staff's friendliness and helpfulness, making Wingate by Wyndham Louisville East a place where guests feel well-cared-for and valued.
Pool
The pool at Wingate by Wyndham Louisville East receives predominantly positive comments from the guests. It is frequently described as nice, warm and clean, making it an inviting feature of the hotel. Visitors appreciated its relaxing atmosphere and suitability for children, who particularly enjoyed their time in the water. Guests who had the opportunity to use the pool often found the area clean and comfortable, contributing to a pleasant experience.
However, the pool area has faced occasional issues, including being closed for maintenance and appearing dirty at times. Instances of the pool being cold or overcrowded with children have also been noted. Despite these occasional drawbacks, many guests had positive experiences with the pool facilities when they were operational and well-maintained.
Family
The Wingate by Wyndham Louisville East receives positive feedback regarding its suitability for families, particularly those traveling with children. The hotel is noted for its cleanliness and spacious rooms, which accommodate family needs effectively. Guests appreciate the helpful staff, who assist with extra towels and sheets when necessary. While the pool can be a highlight for kids, there have been instances where its closure led to disappointment. Overall, the hotel offers a comfortable and quiet environment, enhanced by a good breakfast, making it an ideal choice for families.
3 Star
Wingate by Wyndham Louisville East provides solid value for its three-star rating, appealing to travelers seeking comfort without the expense of a luxury hotel. Many guests found their stays exceptional, reflecting positively on the overall experience. The hotel garnered praise for its superb facilities and services, contributing to a very good and generally pleasant stay for many visitors. Even among those who didn’t rate their experience at the highest level, the feedback remained favorable, noting that it is a good choice for the price. Guests highlighted the quality consistent with expectations for a mid-range hotel, making it a worthwhile option for those visiting the area.
Yes, Wingate by Wyndham Louisville East has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Wingate by Wyndham Louisville East.
No, Wingate by Wyndham Louisville East doesn't allow dogs.
Yes, parking facilities are available at Wingate by Wyndham Louisville East.
Yes, Wingate by Wyndham Louisville East has a gym.