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Summary of reviewsHoliday Inn Express Hotel & Suites Alcoa Knoxville Airport by IHG garners positive reviews across several key areas. The hotel's location is particularly praised for its proximity to the airport and easy access to various attractions, including Maryville College and local ball fields. It manages to maintain a quiet atmosphere despite its central position, offering a peaceful and convenient stay. Guests appreciate the cleanliness throughout the hotel and commend the staff for their welcoming demeanor, which further enriches the overall experience.
Breakfast at the hotel is generally well-received, with visitors enjoying the delicious options available, particularly the biscuits and gravy. While there were minor issues related to availability and occasional absence of items, the breakfast is widely considered satisfactory and provides a good start to the day.
Rooms at the Holiday Inn Express Hotel & Suites are lauded for their cleanliness and comfort. The spacious and fresh environment, including comfortable beds, contributes to a restful experience for guests. Although there are rare instances of room-related issues, the accommodations are predominantly viewed as welcoming and well-maintained.
Cleanliness is a consistent highlight in reviews, with the hotel maintaining high standards across its rooms and facilities. The overall clean and tidy environment enhances the stay, complemented by the convenient location and friendly staff.
The staff's friendliness and professionalism significantly boost the guest experience. Their helpfulness and pleasant demeanor, especially noted at the front desk, add to the overall satisfaction. While there was a mention of unresolved noise issues, the staff's positive interactions are a noted enhancement to the stay.
Overall, Holiday Inn Express Hotel & Suites Alcoa Knoxville Airport by IHG is characterized by its exceptional location, cleanliness, comfortable accommodations, and friendly staff, making it a favorite choice among travelers.
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