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Summary of reviewsHôtel Inn Design Resto Novo Châteaubriant receives high praise for its strategic and tranquil location, making it a practical choice for various travelers. Situated in a quiet business area just outside the town of Châteaubriant, the hotel offers easy access to amenities, shops, local attractions and main roads, ensuring both convenience and restful stays. Guests particularly appreciate the ample parking, highlighting the ease for those traveling by car.
The breakfast experience at the hotel stands out with its quality and variety, featuring fresh pastries, good coffee and fresh fruit salad. The friendly staff contribute to a pleasant dining atmosphere and the breakfast buffet is noted as both comprehensive and excellent value for the price. Dinner also receives positive feedback, thanks to Chef Frederic’s delicious and well-crafted meals with guests enjoying the convenience of dining on-site and the option of meal tray deliveries. The only drawbacks are occasional closures of the restaurant on certain evenings, which some guests found inconvenient.
The cleanliness of the hotel is another strong point with guests consistently commenting on the spotless and well-maintained rooms. Despite the rooms being compact, they are functional and comfortable, suitable for short stays. The serene and quiet environment, coupled with tidy premises, contributes to an overall pleasant experience. However, some guests reported minor issues like smoking odors and occasional oversight in room maintenance.
The staff is frequently lauded for their exceptional friendliness, professionalism and attentiveness. Specific mentions of Pascal, Morgane and others highlight their dedication to ensuring guests feel welcome and well-cared for. The team’s collective efforts result in an exemplary standard of service, leaving a lasting positive impression on visitors.
Families find the hotel accommodating with its family-friendly atmosphere, playgrounds for kids and connecting rooms, making it ideal for parents with multiple children. The personal touches and attentive care from the staff, especially Pascal and his wife, enhance the warm, welcoming experience for families.
Guests generally find the beds comfortable, contributing significantly to a good night's sleep despite the smaller room sizes. While some noted issues with pillows and mattress firmness, the overall sentiment towards the bedding remains favorable.
Business travelers also find the hotel suitable, appreciating its cleanliness, business-friendly amenities and specialized business area. The hotel's location, convenient meal options and additional services like in-room breakfast and excellent laundry service further add to the comfort and convenience for those on business trips.
In summary, Hôtel Inn Design Resto Novo Châteaubriant excels in providing a calm, well-placed and comfortable refuge with attentive service and quality dining options, making it a reliable choice for both family vacations and business stays.
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