Ona Los Claveles

Los Cristianos 28.05597300, -16.70712300 , Andorra, 2 (Show on Map)
8.5
Very Good


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Summary of reviewsOna Los Claveles in Los Cristianos offers an exceptional vacation experience highlighted by its superb location, spacious accommodations, and attentive hospitality. Situated in a serene area, the hotel provides easy access to key amenities, including supermarkets, restaurants, and the beach, making it an ideal destination for those seeking both relaxation and adventure. The apartments are praised for their ample space, home-like comfort, and excellent kitchen facilities, perfect for guests who prefer self-catering. The property maintains high cleanliness standards, ensuring a spotless and well-organized environment.

The hotel's breakfast and dining options receive positive feedback for quality and service, with particular mention of the satisfying breakfasts and delicious offerings at the pool bar. Guests appreciate the accommodating staff who excel in making stays enjoyable, from providing exceptional service to offering warm and welcoming interactions.

A standout feature is the hotel's heated swimming pool, lauded for its cleanliness and relaxed atmosphere. The pool area, complemented by a lifeguard and adjacent bar, provides a safe and enjoyable space for guests to unwind. Despite some variability in Wi-Fi connectivity and occasional criticisms regarding bed comfort, these issues are overshadowed by the hotel's overall facilities and service.

Ona Los Claveles offers excellent value for money, appealing to travelers seeking both affordability and quality. Its strategic location, combined with well-maintained accommodations, makes it a compelling choice for visitors to the region. Whether guests are looking for a peaceful retreat or a base to explore local attractions, Ona Los Claveles provides a memorable getaway.
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Aparthotel with Swimming Pool

  Heated Pool    Private Pool    Outdoor Pool  


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Room Types
Studio (2 Adults) This air-conditioned studio comes with 1 double room and 1 bathroom with free toiletries and a hairdryer. The kitchen is equipped with an electric kettle, microwave and coffee machine. The living room has a sofa and TV.

One-Bedroom Apartment This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The apartment's kitchen, which has kitchenware, is available for cooking and storing food. This air-conditioned apartment comprises a dining area, a TV with satellite channels a coffee machine and a terrace. The unit has 2 beds.

Two-Bedroom Apartment This apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a bath or a shower and free toiletries. The apartment's kitchen, which features kitchenware, is available for cooking and storing food. This apartment has a coffee machine, a dining area, a TV with satellite channels and a terrace. The unit has 4 beds.

Guest Reviews
8.5
Very Good
Location
Ona Los Claveles boasts a superb location in Los Cristianos, making it an ideal spot for travelers seeking both tranquility and convenience. Nestled in a peaceful area, the property is just steps away from essential amenities like supermarkets, restaurants, and bars, offering guests the perfect balance of a serene getaway with the lively attractions of the town. The proximity to the bus station allows for easy access across the region, while the beautiful beaches of the southern coast are within walking distance—although some mention it as a 15 to 20-minute stroll. The area is well-suited for those who appreciate a gentle walk or have their own transport, as convenient car parking is abundant and the highway is close by.

Apartments are spacious, well-equipped, and immaculately maintained, providing a home-like comfort. Guests praise the excellent facilities, including a lovely pool area and well-kept gardens, ensuring a relaxing stay. The friendly, English-speaking staff contribute to the welcoming atmosphere, making guests feel right at home.

For those seeking a location slightly removed from the hustle and bustle of central Los Cristianos, Ona Los Claveles offers an idyllic retreat. It remains close enough to the lively centers of Los Cristianos and Playa de las Americas, yet provides a quiet haven for unwinding away from the crowds, offering easy access to explore the surrounding beauty of the island.

Breakfast
Breakfast at Ona Los Claveles generally receives high praise from guests, especially for its offerings at the pool bar, where both quality and pricing are often highlighted as favorable. The food at the pool bar is considered to be excellent, with guests appreciating the well-cooked breakfasts, generous portions, and the option to adapt menus according to individual preferences, such as a lovely vegetarian breakfast. The full English and Scottish breakfasts are frequently mentioned as standout dishes. Service is another strong point, with staff like Stacey and Pete noted for their politeness and attentiveness, contributing to a comfortable and welcoming atmosphere.

While breakfast isn't included in the stay, the self-catering option is appreciated by guests, thanks to well-equipped studios. The onsite facilities are well maintained and offer cozy dining settings by the pool. However, some reviews mention that the breakfast can be a bit pricey and there's limited variety, focusing primarily on classic staples like eggs and bacon. Despite minor drawbacks regarding variety and pricing, breakfast remains a significant highlight of the guest experience at Ona Los Claveles.

Dinner
Ona Los Claveles offers a dining experience that guests generally find satisfying and reasonably priced. The on-site restaurant and pool bar are praised for serving excellent and delicious food, with generous portions and a great selection of drinks available at affordable prices. The atmosphere is complemented by friendly and attentive staff, including standout chefs who consistently impress with their dishes, which some guests return for daily. Guests appreciate the effort made to accommodate specific dietary needs, such as vegetarian requests.

While the evening entertainment at the bar adds to the overall experience, it's noted that the main restaurant isn't always open every evening, and at times it wasn't open at all during some stays, leading guests to enjoy more of the poolside offerings instead. Some minor delays have been reported in service, but these are often mitigated with complimentary drinks. Overall, the dining experience at Ona Los Claveles is a highlight for many visitors, blending good food with a welcoming setting.

Rooms
Ona Los Claveles consistently receives praise for its thoughtfully furnished and spotlessly clean accommodations. Guests appreciate the apartments' well-equipped kitchens, making it convenient for those who prefer self-catering during their stay. The spaciousness of the rooms is commonly highlighted, with many apartments spread across two floors, providing ample space and multiple bathrooms for added comfort. Balconies with sun loungers enhance the overall experience, offering a pleasant place to relax. Despite some minor noises reported by a few guests and occasional dissatisfaction with room views, the atmosphere remains cozy and comfortable, often described as ideal for families. Although some studios are found to be smaller, they still come equipped with necessary amenities for a pleasant stay. Guests laud the excellent location close to shops, restaurants, and convenient connections, which contributes to the accommodation being perceived as a great value. While some areas of the property might need renovation, the overall cleanliness and modernity are well-maintained, making Ona Los Claveles a charming choice for both short and long-term visits.

Beds
At Ona Los Claveles, a tranquil escape nestled amidst stunning mountain views, the bed situation offers mixed impressions according to guest reviews. Many visitors find the beds to be a highlight, often describing them as very comfortable. The bedding, comprising thick mattresses and memory foam pillows, frequently receives praise for delivering restful nights. Guests appreciate the spacious accommodations that boast these roomy, cozy beds, contributing to the overall comfort.

However, not all guests share the same enthusiasm. Some have noted issues with bed size, firmness, and sagging, which may detract from the perfect sleep experience. Complaints about mattresses being excessively soft or uncomfortable for certain individuals are mentioned. Instances of cramped spaces and uncomfortable sofa beds suggest variability in bed quality across different rooms.

Overall, Ona Los Claveles generally impresses with its comfy beds, providing a restful refuge amidst picturesque surroundings. However, for travelers who prioritize bed quality, it might be worthwhile to inquire about mattress firmness options to ensure a more tailored comfort experience.

Cleanliness
Nestled in a tranquil area of Los Cristianos, Ona Los Claveles offers an exceptional experience centered around outstanding cleanliness and well-maintained facilities. Guests consistently praise the spotless condition of the apartments, each boasting spacious interiors and modern comforts. The immaculate attention to detail extends to the entire complex, with public areas consistently clean and well-organized, ensuring a serene environment for relaxation. The pool area stands out, providing guests with a sparkling clean oasis, enhanced by attentive lifeguard supervision.

The welcoming atmosphere is further amplified by the friendly and helpful staff, with many reviews highlighting their cheeriness and proactive service. Visitors find both the location and accommodation ideal, enjoying a peaceful retreat complemented by lush, well-maintained gardens. Though daily cleaning is not included, guests are informed about this upon arrival, diminishing any surprise and maintaining satisfaction.

Overall, Ona Los Claveles is recognized for its high standards of cleanliness and exceptional upkeep, providing a comfortable, quiet, and well-equipped haven for all who seek a restful getaway.

Staff
Nestled in a tranquil setting, Ona Los Claveles stands out thanks to its exceptional staff, who consistently receive high praise from guests. The team at reception, the lifeguard, and staff at both the cafe and bar are lauded for their friendliness, efficiency, and willingness to go the extra mile to assist. Whether it's helping manage issues during a stay or catering to specific requests, their dedication and kindness resonate in every interaction. Guests frequently highlight their genuine professionalism and attentiveness, creating a welcoming and pleasant atmosphere throughout the complex.

The lifeguard's service is notably commended for being attentive and helpful, adding a layer of safety and comfort to the relaxing environment. The hotel ensures that every staff member, from reception to housekeeping, embodies this spirit of hospitality, resulting in high levels of guest satisfaction.

With large apartments that are clean and fully equipped, including conveniences like washers and microwaves, the hotel provides a perfect setting for a quiet and enjoyable stay. The warmth of the reception staff and the care shown across various services reinforce the hotel's commitment to creating memorable experiences. Guests appreciate the personal touches and the seamless accommodation of requests, making Ona Los Claveles a beloved choice for a comfortable getaway.

Wi-Fi
The guest reviews for the Wi-Fi at Ona Los Claveles present a mixed picture. On the positive side, some guests reported strong and reliable Wi-Fi, particularly noting good signal strength in certain areas of the hotel. Others appreciated the free Wi-Fi access and found the internet to be unlimited and with excellent signal, especially given the access points in the accommodations. However, several guests expressed dissatisfaction, pointing to frequent connectivity issues. The Wi-Fi signal was found to be weak or altogether nonexistent by some, especially in specific rooms or areas like the pool. Users also reported the connection dropping often, which affected activities like video calls and work. Overall, while the hotel offers Wi-Fi for free, the quality and reliability seem to vary significantly across different parts of the hotel and at different times.

Pool
The pool at Ona Los Claveles receives high praise from guests, often described as great, beautiful, and superb. A major highlight is its heated feature, which offers a warm and comfortable swimming experience, although a few guests noted it could be a bit warmer. Visitors appreciate the pool's large size, making it spacious and accommodating for all. The area around the pool is well-maintained, clean, and attractively landscaped, providing plenty of sun loungers and a tranquil atmosphere perfect for relaxation.

Safety is a priority with a lifeguard consistently on duty, ensuring peace of mind for families. The adjacent pool bar is another attraction, serving reasonably priced food and drinks. It is a favored spot for enjoying cocktails and dining, with friendly staff enhancing the overall experience. Guests love the convenience of having pool towels provided, and the pool area is well-shielded from the wind, adding to its appeal as a leisure space. Overall, the pool at Ona Los Claveles stands out as a key feature that significantly enhances the guest experience.

Nightlife
Nestled in a location that offers both convenience and a lively atmosphere, Ona Los Claveles is a gateway to vibrant nightlife. Guests have praised the hotel for its close proximity to a plethora of bars and restaurants, making it an ideal base for those who enjoy exploring local dining and entertainment options. The hotel itself provides enjoyable evening entertainment, especially the performances upstairs, which have been described as a joy for visitors seeking a fun way to unwind after a day of exploration. Despite occasional loud music from the restaurant and issues with internet connectivity during busy evenings, the overall setting offers a nice balance of relaxation and vibrancy. Ona Los Claveles is within a pleasant walking distance to the beach and the town center, adding to its appeal for those looking to explore the surrounding area with ease. However, some guests have found the nightlife to be quieter than expected at times, which may appeal to those seeking a more subdued evening experience.

3 Star
Ona Los Claveles offers a commendable blend of affordability and comfort, making it a solid choice for travelers seeking good value for money. While it has its minor quirks like slightly excessive furniture in the lounge area and a need for potential soundproofing improvements, these are overshadowed by its positive attributes. The hotel boasts large, two-story apartments that provide a quiet retreat with comfortable beds and handy amenities such as a clothesline. Its prime location, just a 15-minute walk from the beach and close to a bus stop, adds another layer of convenience for guests. Although some felt the complex was a bit cramped, many appreciated the quality-price ratio, noting that it meets expectations for a three-star rating. It's particularly suited for those not looking to overspend. Despite some aspects needing modernisation, the overall experience at Ona Los Claveles is very satisfying, and numerous guests expressed their intention to return. The accommodation is well-adapted for disabilities, enhancing its accessibility. The combination of its strategic location, comfort, and cost-effectiveness makes it a notable option for budget-conscious travelers exploring Spain.

Heated Pool
Visitors to Ona Los Claveles frequently praise its lovely, large heated swimming pool. Guests appreciate the cleanliness and warmth, finding it a pleasant experience and especially suitable for occasions like Holy Week. The pool's size is often highlighted as a positive feature, offering ample space for relaxation and enjoyment. While there is a suggestion that the temperature could be slightly warmer, overall, the heated pool is considered a delightful amenity.


Yes, Ona Los Claveles has pool(s) that belong to one or more of the following categories: Heated Pool, Private Pool, Outdoor Pool.

No, a spa isn't available at Ona Los Claveles.

No, Ona Los Claveles doesn't allow dogs.

No, parking facilities aren't available at Ona Los Claveles.

No, Ona Los Claveles doesn't have a gym.

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