Sonesta Hotel Cartagena impresses guests with a commendable balance of tranquility and accessibility. Located away from the bustling city center, it offers peaceful surroundings while still providing easy access to the beach, the airport and key attractions such as the walled city and Convention Center Las Americas. The beachfront setting is a notable highlight, allowing guests to enjoy serene sea views and beach access, though the surrounding area's cleanliness and safety could be improved.
Breakfast at the hotel generally receives positive remarks for its delicious, varied offerings and hearty buffet style. Guests appreciated the inclusion of local flavors, despite some noting repetitive options and organizational issues. Dinner, albeit more mixed in reviews, has its moments of praise for quality and delicious à la carte dishes, although some feel the menu could be more diverse and the service more efficient.
Rooms at Sonesta Hotel Cartagena are described as comfortable, spacious and with great views, particularly those with balconies. The bedding is frequently praised for its comfort, enhancing the overall experience. However, maintenance issues such as rust, dampness and air conditioning malfunctions are recurring concerns. Room cleanliness also garners mixed reviews, ranging from excellent to needing improvement, particularly regarding mildew and odors.
The hotel staff stands out for their exceptional friendliness, attentiveness and professionalism. The cleaning and room service personnel are noted for their diligence, while the restaurant and reception staff, though occasionally slow, are generally appreciated for their courteous and helpful demeanor.
Free Wi-Fi is an area with significant room for improvement, as guests report frequent connectivity issues and slow speeds, affecting the overall convenience. The gym also falls short of expectations with limited equipment and maintenance issues detracting from the fitness experience.
The pool facilities receive high praise for their beauty, cleanliness and spaciousness. Guests enjoy the warm, turquoise waters and well-maintained surroundings with the pools being a highlight for many, particularly families. The hotel's proximity to the beach is another advantage, offering easy access and beautiful views, despite some challenges with persistent vendors and occasional cleanliness concerns.
Family travelers find Sonesta Hotel Cartagena particularly appealing with a safe, tranquil environment and amenities catering to children. The hotel provides a pleasant setting for quality family time, supported by attentive staff and well-kept facilities.
Overall, while Sonesta Hotel Cartagena offers comfortable accommodations, scenic views and excellent staff service, there are areas such as maintenance, Wi-Fi and gym facilities that could benefit from attention to meet higher guest expectations consistently.
Las Americas Torre Del Mar is a highly recommended hotel for those seeking a beachfront stay in Tenerife. The hotel's location is perfect for beach lovers with direct access to the beach and excellent services provided by friendly staff. The breakfast at the hotel is excellent with a great selection of options and the restaurants on site, particularly Erre, are enjoyable. The rooms are clean and spacious with some offering gorgeous views of the sea. The hotel's cleanliness is highly praised and the staff are exceptional, particularly the reception and restaurant staff. The pool options are excellent with multiple large and clean pools for swimming and lounging. Las Americas Torre Del Mar is also a great hotel choice for families with small children with excellent facilities and activities for both kids and adults. While some guests had mixed reviews regarding the beds, overall, most guests found them to be comfortable.
Hotel Las Americas Casa de Playa is a stunning five-star hotel in Cartagena that offers guests an excellent location with easy access to a beautiful and safe beach, perfect for families with children. The breakfast is diverse and complete with gluten-free and vegan options available. The hotel also offers a range of dining options at various restaurants and bars to choose from, though some guests have had minor issues with Cristobal Restaurant at dinner. The hotel's staff is incredibly friendly, professional and super attentive, providing guests with exceptional service throughout their stay. The hotel boasts of its clean and well-maintained facilities, making guests feel comfortable during their stay. Guests also enjoy the magnificent multiple swimming pools, water slides and playground, perfect for a family vacation. Reviewers have highlighted that the quality of the rooms varies with some guests finding them big and comfortable, while others suggest the rooms need improvements, though the hotel's manager is quick to resolve issues. Overall, Hotel Las Americas Casa de Playa has exceeded the expectations of its guests with its marvellous facilities, fantastic location and exceptional service, making it an ideal choice for lodging when in Cartagena.
Categories
Pool
Children's Pool
Pool Swim Up Bar
Pool Water Slide
Pool Lap Lanes
Outdoor Pool
Beachfront
Beach
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-6 out of 6 hotels in and around Los Arrayanes