Hotels with Children's Pool and Infinity Pool in Los Arrayanes

Sonesta Hotel Cartagena impresses guests with a commendable balance of tranquility and accessibility. Located away from the bustling city center, it offers peaceful surroundings while still providing easy access to the beach, the airport and key attractions such as the walled city and Convention Center Las Americas. The beachfront setting is a notable highlight, allowing guests to enjoy serene sea views and beach access, though the surrounding area's cleanliness and safety could be improved.

Breakfast at the hotel generally receives positive remarks for its delicious, varied offerings and hearty buffet style. Guests appreciated the inclusion of local flavors, despite some noting repetitive options and organizational issues. Dinner, albeit more mixed in reviews, has its moments of praise for quality and delicious à la carte dishes, although some feel the menu could be more diverse and the service more efficient.

Rooms at Sonesta Hotel Cartagena are described as comfortable, spacious and with great views, particularly those with balconies. The bedding is frequently praised for its comfort, enhancing the overall experience. However, maintenance issues such as rust, dampness and air conditioning malfunctions are recurring concerns. Room cleanliness also garners mixed reviews, ranging from excellent to needing improvement, particularly regarding mildew and odors.

The hotel staff stands out for their exceptional friendliness, attentiveness and professionalism. The cleaning and room service personnel are noted for their diligence, while the restaurant and reception staff, though occasionally slow, are generally appreciated for their courteous and helpful demeanor.

Free Wi-Fi is an area with significant room for improvement, as guests report frequent connectivity issues and slow speeds, affecting the overall convenience. The gym also falls short of expectations with limited equipment and maintenance issues detracting from the fitness experience.

The pool facilities receive high praise for their beauty, cleanliness and spaciousness. Guests enjoy the warm, turquoise waters and well-maintained surroundings with the pools being a highlight for many, particularly families. The hotel's proximity to the beach is another advantage, offering easy access and beautiful views, despite some challenges with persistent vendors and occasional cleanliness concerns.

Family travelers find Sonesta Hotel Cartagena particularly appealing with a safe, tranquil environment and amenities catering to children. The hotel provides a pleasant setting for quality family time, supported by attentive staff and well-kept facilities.

Overall, while Sonesta Hotel Cartagena offers comfortable accommodations, scenic views and excellent staff service, there are areas such as maintenance, Wi-Fi and gym facilities that could benefit from attention to meet higher guest expectations consistently.