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Summary of reviewsUSC Hotel garners commendation for its superb location, particularly for visitors attending USC events due to its proximity to the university campus, sports venues and the Shrine Auditorium. Situated in a lively area filled with restaurants, bars and essential amenities, the hotel offers easy access to public transportation and major freeways. The surrounding neighborhood is described as safe and pleasant with notable landmarks such as the LA Natural History Museum and Exposition Park within walking distance.
The breakfast experience at the hotel receives mixed reviews. While some guests praise the excellent breakfast offerings, particularly at McKay's Restaurant, there is notable disappointment regarding the lack of complimentary breakfast. Despite this, amenities such as complimentary coffee and water bottles in rooms and breakfast in the executive lounge, are appreciated.
Dinner options, especially at McKay's Restaurant, are positively reviewed for their quality and convenience. Although some guests find the restaurant options limited, the variety of dining alternatives in the nearby vicinity ensures guests have ample choices.
The rooms at USC Hotel are highly regarded for their spaciousness, cleanliness and comfort. Guests praise the modern, well-designed interiors, comfortable beds and nice views. However, some critiques include dated features and occasional issues with soundproofing. Despite these minor drawbacks, the overall sentiment remains favorable.
Cleanliness is a standout feature with guests repeatedly noting the spotless condition of the rooms and the well-maintained facilities. The hotel's architecture and contemporary decor are also appreciated.
The staff at USC Hotel receive high praise for their friendliness and attentiveness. While there are occasional instances of understaffing, the dedication and professionalism of the team enhance the guest experience.
The hotel provides reliable and fast wifi, which is ideal for both leisure and work purposes. The modern fitness center, although limited in size and the well-maintained pool and jacuzzi also receive positive reviews for their quality and convenience.
Parking options at USC Hotel are considered safe and convenient, though the tight space and high daily parking fees are noted concerns. The beds are frequently praised for their comfort, despite some variability in size and firmness.
Overall, USC Hotel is recognized as a real four-star establishment, offering excellent quality and great value for money. It's particularly recommended for business travelers, thanks to its business-oriented amenities and advantageous location. With its beautiful establishment, comfortable rooms and great service, USC Hotel stands out as an excellent choice for anyone looking to enjoy a quality stay in Los Angeles. Show more
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Hotel Taking Steps Towards Sustainability
This hotel is included in the list of eco-friendly tagged properties. Specific details regarding its individual sustainability practices were not available in the provided information.
Hotel with Free Wi-Fi
USC Hotel provides free Wi-Fi. Catering to university visitors and guests, the hotel most likely ensures strong and accessible Wi-Fi services throughout the property.
Business Hotel
Close to the University of Southern California, this hotel offers meeting rooms and business services. It's suitable for business travelers visiting the university or downtown Los Angeles.
Hotel with Parking
Located near the University of Southern California, this hotel offers parking. It is a convenient option for visitors to the university needing parking.
EV charging stations
Hotel with EV Charging Stations
Luxury Hotel
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Double Room with Two Double BedsOffering free Wi-Fi, this air-conditioned room features a cable TV, a work desk, a seating area, an in-room safe and a coffee machine.
King Room with Garden ViewOffering free Wi-Fi, this spacious air-conditioned suite features a spacious seating area with a sofa and an ottoman, a work desk, a cable TV, an in-room safe and a coffee machine.
Executive Double Room with Two Double Beds Featuring free Wi-Fi, this air-conditioned room includes a cable TV, a seating area, an in-room safe and a coffee machine.
Executive Level Rooms include:
• Early Check-in Service (based on availability)
Double RoomThis air-conditioned room features cable TV and and a coffee machine.
Double RoomThe spacious double room features a tea and coffee maker, heating, as well as a private bathroom boasting a shower and a hairdryer. This double room offers a flat-screen TV with cable channels. The unit has 1 bed.
King RoomA seating area with a flat-screen TV, a desk and a private bathroom are featured in this spacious double room. The unit offers 1 bed.
Premium Double Room with Two Double BedsA seating area with a flat-screen TV, a desk and a private bathroom are featured in this spacious double room. The unit offers 2 beds.
Executive King RoomThe suite provides a tea and coffee maker. The unit offers 1 bed.
Double RoomThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This double room features heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Double Room - Disability AccessThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room provides heating and a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
8.5
Very Good
Location
USC Hotel stands out for its impeccable location that aligns perfectly with the needs of its guests. It's a prime choice for those attending USC events with many guests praising its close proximity to the university campus and its facilities, including sports venues and the Shrine Auditorium. The hotel is situated in a vibrant area teeming with restaurants, bars and essential amenities, offering easy access to public transportation and major freeways.
The neighborhood itself is described as safe and pleasant, providing a serene atmosphere despite being close to downtown LA. Notable landmarks like the LA Natural History Museum, BMO Stadium and Exposition Park are within walking distance, making it a convenient option for tourists and visiting parents of USC students alike. Additionally, the hotel’s clean and well-maintained rooms, coupled with friendly and helpful staff, add to its appeal.
Guests often highlight the ease of getting around from the hotel with metro and bus stations nearby, offering quick access to attractions such as Universal Studios and the beaches. Whether for a weekend stay or during a USC tour, the location, safety and overall convenience of USC Hotel make it an excellent choice for both short and extended stays in Los Angeles.
Breakfast
Guests have mixed feelings about the breakfast offerings at USC Hotel. While some reviews highlight an excellent breakfast experience, particularly praising the offerings at the nearby McKay's restaurant and the convenience and quality of the breakfast at the attached restaurant, many others express disappointment due to the lack of complimentary breakfast. The absence of an included breakfast seems to be a common concern with several guests noting they were unsure if a free breakfast was available or lamenting that breakfast was an additional cost. There are also mentions of limited food options and delays in breakfast delivery. On a positive note, the hotel does provide complimentary coffee and water bottles in the rooms and some guests appreciated the breakfast and snacks available in the executive lounge. Overall, while the quality of the breakfast where offered is generally praised, the hotel's breakfast policies appear to leave room for improvement.
Dinner
USC Hotel offers a generally satisfying dining experience, particularly highlighted by McKay's Restaurant. This establishment stands out with its excellent service and a well-regarded menu, making it a favorite among many guests. The convenience of McKay's being adjacent to the hotel adds to its appeal. While room service is decent and the lunch quality is reported to be good and fresh, some found the overall restaurant options limited. However, there are various dining alternatives available in the nearby vicinity, ensuring that guests have access to a range of food choices during their stay.
Rooms
USC Hotel offers a generally positive experience for guests, particularly in terms of room quality and amenities. The rooms are consistently praised for being very spacious, clean and comfortable. Many guests appreciated the modern, well-designed interiors, which blend old and contemporary styles and found the rooms to be well-appointed with useful amenities. Cleanliness stands out as a major strong point with numerous reviews emphasizing the spotless condition of the rooms.
Guests also enjoyed the large room sizes, comfortable beds and nice views from the windows. The décor is described as beautiful and festively modern with a pleasing architecture and design. Rooms are equipped with clean bathrooms, fresh linens and are maintained to a high standard.
However, some critiques include dated features, small and outdated bathrooms and occasional issues with soundproofing and aging amenities like old televisions and slow phone charging outlets. Despite these minor drawbacks, the overall sentiment about the rooms at USC Hotel remains very favorable with many guests highlighting the hospitality and excellent room service as significant positives.
Beds
When it comes to the beds at USC Hotel, guest opinions primarily highlight comfort as a standout feature. Many guests praised the beds for their comfort with descriptors ranging from very comfortable to super comfortable and even amazingly comfortable. King-size beds, in particular, received numerous compliments for their ample space and coziness.
However, opinions do vary when it comes to size. Some guests noted that the beds were smaller than expected, mentioning that beds advertised as queen size seemed more like full size. A handful of reviews also mentioned that the beds felt rock hard or in need of an update with some finding the beds and pillows uncomfortable.
Despite these mixed reviews about bed sizes and a few issues with firmness, the overall consensus points to the beds at USC Hotel being a cornerstone of a restful night's sleep.
Cleanliness
USC Hotel consistently receives high praise for its impeccable cleanliness. Guests repeatedly note that the rooms are very clean and comfortable, often describing them as modern and well-maintained. The facilities throughout the hotel are highlighted as spotless with specific mentions of clean bathrooms, clean interior and a generally clean environment.
The hotel provides a welcoming atmosphere with well-designed, beautiful architecture and a festive, contemporary decor. Amenities such as coffee, water in the lobby and quick, tasty room service add to the positive experience. Overall, the hotel is regularly described as being very well kept with everything clean and orderly, ensuring a comfortable stay for travelers. There were a few minor comments on areas needing more attention to cleanliness, but the overwhelming feedback celebrates the hotel's commitment to maintaining a high standard of hygiene.
Staff
The USC Hotel boasts a commendable level of service with numerous guests praising the friendliness and attentiveness of the staff. The team, including front desk staff, receptionists and cleaning crews, frequently receives accolades for being courteous, professional and accommodating. Reviewers have highlighted how the staff, from housekeeping to the front desk, work to create a welcoming and comfortable environment for their guests, ensuring inquiries and issues are addressed promptly and efficiently.
Despite these positives, there are some areas for improvement. Some guests observed that while the staff is generally friendly and helpful, there are instances of understaffing, leading to busy and occasionally inefficient service. Especially noted were the cleaning staff and receptionists, who, though diligent and friendly, sometimes struggled with the demands placed upon them.
On the maintenance front, the feedback is largely positive with guests noting that any issues with room amenities were handled swiftly and effectively by attentive maintenance personnel. The professionalism and honesty of the housekeeping staff have also been particularly appreciated, contributing to the overall positive atmosphere of the hotel.
In summary, while the USC Hotel's staffing levels might benefit from some adjustments, the dedication, friendliness and professionalism of the staff consistently enhance the guest experience, making it a notable choice for visitors seeking pleasant and responsive hospitality.
Wi-Fi
USC Hotel provides guests with high-speed wifi that consistently receives praise for its reliability and speed. The hotel offers free and fast internet access, making it ideal for both leisure and work purposes. Many reviews express satisfaction, noting the great quality of the wifi. However, there were isolated incidents where the wifi didn't function as expected. Despite this, overall, the sentiment towards the internet service at USC Hotel remains positive with most guests reporting a good experience.
Gym
The USC Hotel boasts a modern fitness center equipped with state-of-the-art equipment, ensuring guests have access to clean and up-to-date facilities. Despite its limited size, the gym is praised for being well-maintained and offering essential amenities, including filtered water. Additional features complementing the fitness experience are a heated jacuzzi and pool access. The gym provides the basics needed for a good workout, although some guests noted limited options. Overall, the gym at USC Hotel is appreciated for its quality and convenience, making it a suitable option for travelers seeking to maintain their fitness routine.
Pool
The pool at USC Hotel garners a favorable reception from guests, frequently highlighted as an enjoyable and nice area to relax. Reviewers appreciate the cleanliness and the availability of facilities including a heated swimming pool and jacuzzi, which add to the overall experience. Descriptions often note that while the pool is on the smaller side, it is sufficient for children and well-maintained. Guests have also pointed out that the pool service is commendable, complemented by the hotel's friendly and helpful staff. Access to the pool and gym is a notable convenience. However, some visitors feel the pool area could benefit from more sun exposure and easier access hindered by a high tub. Despite these minor observations, the pool's cleanliness and general upkeep make it a satisfactory amenity for a pleasant stay.
Parking
The USC Hotel offers a variety of parking options, which many guests have found convenient and easily accessible. There's both valet parking and a standard parking lot available and some guests have appreciated that parking was included in their stay. The parking areas are considered to be safe and close to the hotel, enhancing the overall ease of access.
However, there are consistent mentions of parking being notably tight, which could be a concern for those with larger vehicles. An important point to note is the cost associated with parking. Many guests have highlighted that the daily parking fee, ranging from $35 to $40 per day, is quite high and adds a significant expense to their stay. Despite the high prices, the secure and convenient nature of the parking lot does offer a level of reassurance for guests with vehicles.
4 Star
USC Hotel in Los Angeles stands out as one of the best accommodations in the city, earning praise for its excellent quality and great value for money, especially considering its competitive pricing for LA. Situated just minutes from Downtown LA, the hotel's prime location adds to its appeal, making it a convenient base for exploring the area. Guests consistently note the property as being very clean and well maintained with comfortable and well-appointed rooms.
The hotel boasts a beautiful establishment that rightfully deserves its four-star rating. The facilities and services, including the restaurant, are frequently highlighted as meeting four-star standards. Visitors can expect great service throughout their stay, reinforcing the notion that USC Hotel is indeed a real four-star experience. Overall, it's a highly recommended choice for anyone looking to enjoy a quality stay in Los Angeles.
Business
USC Hotel is an excellent choice for business travelers, boasting a variety of amenities tailored to meet their needs. The hotel is praised for its business-oriented focus, making it a perfect spot for meetings and conferences, especially those held at USC. The location is highlighted as advantageous for accessing nearby businesses, ensuring efficiency and convenience. On the facilities front, the business center on the ground floor is equipped with essential services, including free printing, which is repeatedly noted as a significant perk. The hotel provides ideal settings for business activities and meetings, making it a reliable option for professionals seeking a seamless experience during their stay.
Yes, USC Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at USC Hotel.
Yes, USC Hotel welcomes dogs.
Yes, parking facilities are available at USC Hotel.