Hilton Los Angeles Airport
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Hilton Los Angeles Airport has garnered positive reviews, particularly for its prime location close to LAX Airport. Guests appreciate its convenience for early morning flights and transit stays, enhanced by a complimentary shuttle service and nearby car rental services. Travelers find the hotel practical with spacious and clean rooms, friendly staff and well-maintained facilities, including a 24-hour café offering snacks and meals at any time.
Breakfast and dining experiences vary, but the breakfast is largely praised for its good selection, quality and exceptional service at the on-site café. The hotel's dinner offerings receive commendations for excellent food quality and diverse options, particularly at the Italian restaurant and the Landings Bar. The 24-hour dining options and room service, despite some criticisms regarding costs and occasional service lapses, add to the convenience for guests.
Rooms are noted for their spaciousness and comfort, though the hotel’s aging infrastructure does lead to mixed reviews. Many guests find the rooms clean and appreciate the runway views and friendly staff. However, issues such as outdated furnishings, air conditioning and odor problems are recurrent themes. Cleanliness across the hotel gets mixed feedback; while the lobby and some rooms are well-maintained, others face issues like dirty carpets and inadequate housekeeping.
Furthermore, the staff at Hilton Los Angeles Airport are generally praised for their friendliness and professionalism. Visitors often commend the efficient housekeeping and bellhop services, though some experiences with unmotivated or rude staff, particularly shuttle drivers, are mentioned.
Free WiFi in public areas like the lobby and for Hilton Honors members is appreciated, but many guests find it frustrating that WiFi in rooms requires additional payment and often suffers from connectivity issues.
The gym and pool area receive positive remarks for their cleanliness and maintenance. The gym is particularly well-rated for its range of facilities and cleanliness, while the pool, although sometimes criticized for cleanliness and aesthetic, is generally a well-liked feature with its heated element and multiple hot tubs.
A major downside for many guests is the parking, reported as overly expensive and challenging due to tight and crowded spaces. Family travelers find the hotel accommodating with good room setups and child-friendly staff, though certain amenities like the pool may not always suit younger children.
Overall, the Hilton Los Angeles Airport impresses with its location, friendly staff and convenient amenities, despite some issues related to the hotel’s aging facilities, high dining and parking costs and inconsistent WiFi and cleanliness.
Categories
Breakfast and dining experiences vary, but the breakfast is largely praised for its good selection, quality and exceptional service at the on-site café. The hotel's dinner offerings receive commendations for excellent food quality and diverse options, particularly at the Italian restaurant and the Landings Bar. The 24-hour dining options and room service, despite some criticisms regarding costs and occasional service lapses, add to the convenience for guests.
Rooms are noted for their spaciousness and comfort, though the hotel’s aging infrastructure does lead to mixed reviews. Many guests find the rooms clean and appreciate the runway views and friendly staff. However, issues such as outdated furnishings, air conditioning and odor problems are recurrent themes. Cleanliness across the hotel gets mixed feedback; while the lobby and some rooms are well-maintained, others face issues like dirty carpets and inadequate housekeeping.
Furthermore, the staff at Hilton Los Angeles Airport are generally praised for their friendliness and professionalism. Visitors often commend the efficient housekeeping and bellhop services, though some experiences with unmotivated or rude staff, particularly shuttle drivers, are mentioned.
Free WiFi in public areas like the lobby and for Hilton Honors members is appreciated, but many guests find it frustrating that WiFi in rooms requires additional payment and often suffers from connectivity issues.
The gym and pool area receive positive remarks for their cleanliness and maintenance. The gym is particularly well-rated for its range of facilities and cleanliness, while the pool, although sometimes criticized for cleanliness and aesthetic, is generally a well-liked feature with its heated element and multiple hot tubs.
A major downside for many guests is the parking, reported as overly expensive and challenging due to tight and crowded spaces. Family travelers find the hotel accommodating with good room setups and child-friendly staff, though certain amenities like the pool may not always suit younger children.
Overall, the Hilton Los Angeles Airport impresses with its location, friendly staff and convenient amenities, despite some issues related to the hotel’s aging facilities, high dining and parking costs and inconsistent WiFi and cleanliness.
Family Friendly Hotel
This hotel provides convenience for families traveling through LAX. It offers amenities suitable for family stays.
Business Hotel
Located close to LAX, this hotel offers business-friendly amenities such as meeting rooms and a business center. It provides convenient access for travelers and ensures a comfortable stay with necessary business facilities.
Hotel with Parking
This hotel offers parking and is close to the Los Angeles International Airport (LAX), which makes it a practical choice for travelers. It provides easy access to the airport with on-site parking facilities.
EV charging stations
Hotel with Gym
Hilton Los Angeles Airport provides a convenient fitness center for travelers. Guests can access a variety of equipment to stay active during their stay.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
The Hilton Los Angeles Airport is widely praised for its prime location, which is consistently highlighted as a major advantage by travelers. The hotel's proximity to LAX makes it an ideal choice for those with early morning flights or overnight transits, ensuring convenience and ease of access. The free shuttle service is frequently mentioned as an excellent feature, providing reliable and timely transfers to and from the airport. Guests also appreciate the nearby car rental services and the hotel's location relative to other key attractions and transportation hubs in Los Angeles.
Despite some noise from the airport, which is to be expected given its location, the convenience offered by the hotel outweighs this minor drawback. The spacious and clean rooms, friendly staff and well-maintained facilities contribute to a comfortable stay. The 24-hour café is an added bonus, offering snacks and meals at any time of day. Overall, the Hilton Los Angeles Airport stands out as a convenient and practical choice for travelers looking to stay close to LAX with the added benefit of modern amenities and efficient service.
The breakfast experience at Hilton Los Angeles Airport has garnered mixed feedback. On the positive side, guests frequently praised the breakfast for its good selection of food with several highlighting the delicious and superb offerings. Many appreciated the freshly prepared meals available at the on-site café with good tableware and exceptional service. Additionally, the cleanliness of the breakfast area, restaurant ambiance and friendly, attentive staff were noted favorably.
However, several guests felt that the breakfast was overpriced with some mentioning the cost as particularly steep given the quality and range of options provided. Others wished for a more varied menu and complementary items, such as coffee. The lack of complimentary breakfast included in the room rate was a recurring grievance, along with the high prices for breakfast items and the use of disposable containers in some cases. A few travelers also noted issues with the quality of food and service and some had concerns regarding the unavailability of breakfast at certain times.
Overall, while the breakfast at Hilton Los Angeles Airport is considered satisfactory by many, the high cost and lack of inclusivity in room rates may be a deterrent for some guests.
The Hilton Los Angeles Airport offers a range of dining experiences that have left mixed impressions among guests. Positively, many highlight the excellent quality of food across various on-site restaurants, particularly praising the Italian restaurant and the Landings Bar for its vibrant and friendly atmosphere. Guests frequently mention the polite bar service, excellent coffee and a good selection of food and drink options.
Convenience is a strong point with 24-hour dining options like the bistro being noted for its availability at all hours. Room service is appreciated for its timeliness, though it's served in plastic containers, which some guests found disappointing. The truffle fries at the Bistro bar and restaurant received specific praise, as did the wings and the fish and chips.
However, there are notable criticisms regarding the price with many guests finding the food and drinks exorbitantly expensive for the quality provided. Several reviews call attention to the limited and sometimes disappointing food options, especially during later hours when some restaurants were closed. Additionally, the service occasionally failed to meet expectations with instances of slow service and orders not being fulfilled properly.
Overall, while the dining options at Hilton Los Angeles Airport offer convenience and some standout dishes, the high prices and occasional service lapses may require some consideration for potential diners.
The rooms at Hilton Los Angeles Airport vary significantly in quality, reflecting the hotel's aging infrastructure. On a positive note, many guests appreciated the spaciousness of the rooms, describing them as clean, comfortable and well-suited for overnight stays. The location of the hotel and the views of the runway were also highlighted as beneficial and guests found the staff to be friendly and responsive, particularly in resolving issues such as odor complaints.
However, the hotel struggles with numerous issues related to its dated facilities. Many rooms were reported to have old, worn-out furniture and fixtures, including outdated bathroom amenities, dim lighting and poorly functioning air conditioning systems. A consistent theme in the reviews is the presence of an unpleasant smell, be it smoke, mildew or a musty odor, which detracted from the overall experience. Cleanliness also received mixed reviews with some guests finding dust, dirt and even cockroaches in their rooms.
Furthermore, the lack of essential amenities such as mini refrigerators and microwaves was a common complaint and many found the additional charges for these items to be exorbitant. The noise from nearby planes due to the hotel's proximity to the airport was also a recurring issue, as were the inefficient temperature control systems within the rooms. Basic maintenance seemed to be a problem with several guests reporting issues such as leaky faucets, broken showers and inconsistent water temperatures.
In summary, while the Hilton Los Angeles Airport offers spacious rooms and a convenient location, the hotel suffers from significant maintenance and cleanliness issues. The aging decor and lack of modern amenities could potentially detract from an otherwise comfortable stay.
The Hilton Los Angeles Airport has garnered mixed feedback regarding its beds. On the positive side, many guests have praised the comfort of the beds, often noting descriptors such as super comfortable and like sleeping on a cloud. Guests also appreciated the large size of some beds and the comfortable bedding provided.
However, the hotel hasn't escaped critique. Some guests found the beds to be smaller than expected, often describing them as narrow and uncomfortable. There have also been multiple mentions of beds being hard, worn out and creaky. Sagging mattresses and inconsistent bed sizes were additional points of concern. Despite these issues, it's clear that the hotel does excel in providing comfortable sleeping arrangements for a number of its guests, though there seems to be variation in the quality across different rooms.
Hilton Los Angeles Airport has received mixed feedback regarding its cleanliness standards from guests. On a positive note, many visitors appreciated the clean and spacious rooms, the bright and clean walls and the well-kept lobby areas. Several reviews mention that staff and service were friendly with some guests noting the hotel's neatness and the good size of the rooms.
However, numerous reviews also highlighted significant issues. Many rooms were reported to be musty, dirty or outdated with specific complaints about dirty carpets, unclean bathrooms and remnants of previous guests' stays such as dirty towels, hair and crumbs. Some guests noted that the showers and bathtubs were particularly problematic, often described as disgusting or encrusted.
Moreover, the housekeeping service appeared inconsistent with some guests reporting that their rooms were not cleaned daily or properly restocked. Issues such as dirty linens, overlooked trash and malfunctioning water fixtures in bathrooms were also pointed out. The hotel lobby was frequently mentioned as clean and well-kept, in contrast to the dated and less maintained condition of the rooms.
Overall, while the Hilton Los Angeles Airport offers friendly service and some clean, comfortable rooms, the recurring cleanliness issues in various areas, especially the carpets and bathrooms, need more consistent attention to meet the standards expected by guests.
The Hilton Los Angeles Airport impresses with its proximity to the airport and offers a complimentary shuttle service, which is particularly convenient for travelers. Guest reviews frequently highlight the staff's friendliness, attentiveness and professionalism. Visitors often note that the check-in and front desk personnel are welcoming, polite and extremely helpful. The housekeeping and bellhop services receive praise for their efficiency and courteous behavior.
However, the experience isn’t consistently positive. Some guests report encounters with rude or unmotivated staff, particularly among the shuttle drivers and a few front desk employees. Issues such as service at reception feeling perfunctory and a lack of warmth from some staff are also mentioned. Despite these occasional negative interactions, the overall sentiment remains highly favorable with many guests applauding the kind, accommodating and professional demeanor of the majority of the hotel personnel. The hotel is considered a suitable choice for overnight stays with decent service quality and a strategic location for business travelers.
Visitors to the Hilton Los Angeles Airport have expressed mixed feelings about the hotel's WiFi service. Many guests were disappointed to find that WiFi wasn't included in the room rates and had to be paid for separately. The cost for internet access was cited as notably high, which was an unexpected inconvenience for some. Additionally, connectivity issues were a common theme with numerous reports of unstable and slow internet speeds, making it challenging to use effectively.
On a more positive note, some guests appreciated the complimentary WiFi available in the lobby area and found that the room sizes were generally good, despite the patchy internet service. The free WiFi access provided in the foyer and for Hilton Honors members was well-received, although it did not extend to the private rooms without an extra charge.
Overall, while the Hilton Los Angeles Airport offers some free WiFi options, those needing reliable, room-specific internet access might find the extra fees and inconsistent performance less than ideal.
The Hilton Los Angeles Airport boasts a well-equipped and clean gym, frequently praised by guests for its excellent maintenance and range of facilities. Descriptions such as fantastic, great and perfect highlight the positive impressions many guests have of this fitness area. Patrons appreciate the convenient location of the gym within the hotel, making it easy to maintain their exercise routine during their stay. The gym area is noted for being particularly clean, further enhancing the workout experience. Additionally, the pool amenities complement the fitness facilities, rounding out the overall positive feedback. While some reviews mention limited equipment or items in poor condition, the overall sentiment remains favorable with many reviewers finding the gym to be a decent and satisfactory space for a hotel of this caliber.
The pool area at the Hilton Los Angeles Airport stands out with its blend of amenities and mixed reviews. Positively, many guests highlight the pool as a great spot for relaxation, often mentioning its heated feature, which adds to the comfort. The area boasts four hot tubs that receive consistent praise for being a delightful attraction. Some visitors appreciate the family-friendly environment, mentioning a specific kids' swimming area that caters to younger guests.
However, feedback also indicates several areas for improvement. Common complaints involve the pool's cleanliness with some guests finding it dirty and unhygienic. Others feel that the pool area lacks aesthetic appeal, describing it as basic, unattractive or even a bit sad. The heated pool feature didn't always work consistently, affecting the overall experience for some.
Despite these criticisms, the pool remains a frequently mentioned highlight with guests generally enjoying the warm, refreshing water and the convenient location within the hotel complex. Overall, the pool area has potential but could benefit from some enhancements in maintenance and ambiance to meet the high expectations set by the hotel's otherwise positive reputation.
While the Hilton Los Angeles Airport boasts proximity and convenience to the airport, guest feedback repeatedly highlights a major downside: the high cost of parking. Multiple guests described the parking fees as exorbitant with some mentioning rates as high as $40 to $65 per day. The valet service, although available, is similarly deemed expensive.
Moreover, several guests expressed frustration over the chaotic and tightly packed parking facilities, noting difficulties in finding a spot and the necessity of squeezing into tight spaces, which risked damaging their vehicles. Guests also mentioned repetitive issues with the parking system itself, making the experience even more cumbersome.
In summary, while parking is available at the Hilton Los Angeles Airport, be prepared for significant additional costs and potential inconveniences related to the parking facilities.
The Hilton Los Angeles Airport is frequently chosen for family stays due to its convenient location near the airport and ease of access. The hotel boasts a friendly and accommodating staff, often described as family-friendly ambassadors, making it a welcoming environment for guests with children. Many reviews highlight it as a great hotel for families, noting the rooms are good for family groups.
The hotel offers a child-friendly setup, especially appreciated by families with young kids. However, some guests mention shortcomings, such as a pool that is not ideal for small children and challenges in keeping kids entertained. Despite a few issues like smelly areas near smoking zones and cleanliness concerns, the overall experience for families tends to be positive. The presence of subtle check-in processes and a lobby free of ticketing hassle add to the convenience.
In summary, while there are areas for improvement, Hilton Los Angeles Airport remains a favorable option for families with young children, particularly due to its supportive staff and strategic location.
The nightlife around Hilton Los Angeles Airport appears to have mixed reviews. Guests noted good recommendations for bars and nightlife within the area, although some mentioned a lack of nearby options and suggested that it might not be safe to go out alone at night. The hotel itself is described as lively and offers conveniences such as a market providing packaged meals for late-night dining, particularly after events like concerts. Overall, while the immediate vicinity might lack standalone nightlife venues, the hotel compensates with in-house dining options for those returning from late-night outings.
Hilton Los Angeles Airport, while carrying the Hilton name, presents a mixed experience that borders between its advertised four-star status and what guests might expect from a three-star establishment. The front desk staff stands out for their helpfulness and friendliness, contributing positively to the overall experience. The hotel features well-kept spaces, full-size ballroom and catering facilities and provides a level of service that some guests describe as luxurious.
However, there are significant criticisms regarding the hotel's age and upkeep. Many parts of the facility feel old and worn with outdated decor such as 80s-era shower curtains and stained carpets in the rooms. The WiFi service is described as sporadic to non-existent in the bedrooms, leading some to question the hotel's four-star rating. Additionally, there are comments about the need for remodeling to bring the hotel up to current standards.
Despite these drawbacks, the hotel is considered convenient for transit stays or short layovers, rather than extended vacations. It's seen as good for quick, functional uses and claims reasonable prices for what it offers, though some guests feel the quality didn’t match the cost.
While the hotel does not entirely meet the high expectations associated with the Hilton brand, it does deliver a generally passable four-star experience with an excellent reception and decent amenities. It remains a reliable option for brief stays near the airport.
Hilton Los Angeles Airport caters well to business travelers with its convenient location near LAX, making it an excellent choice for those needing an overnight stay between flights or catching early departures. The hotel offers a 24-hour free shuttle service that guests found fast and reliable.
The corporate atmosphere is ideal for business travelers with clean rooms, approachable and professional staff and a variety of facilities such as cafes, conference rooms and a dedicated business center. Guests appreciated the efficient check-in process and the provision of free Wi-Fi within the business center, allowing for an easy work environment.
The business amenities include open work areas and rooms equipped with convenient desks. Those on longer business trips found the hotel to be a suitable home base. Despite some criticisms regarding outdated office chairs and certain services being overpriced, the overall sentiment highlights the hotel as a solid option for business needs. With a great location and facilities geared towards business efficiency, Hilton Los Angeles Airport remains a practical choice for corporate travelers.
The Hilton Los Angeles Airport stands out for its overall convenience and accessibility, making it suitable for guests with disabilities. The hotel offers wheelchair-accessible rooms and is noted as being generally accessible with available shuttles to the airport adding to the ease of transportation. Despite occasional issues such as the elevator from the parking garage being out of order, requiring a wait for service elevator assistance, the overall impression remains positive. The hotel is also animal-friendly and provides useful amenities like laundry services, aiding in a comfortable stay. Additionally, guests appreciated the policy of allowing early check-in without extra charges.
The outdoor pool at the Hilton Los Angeles Airport has garnered mixed feedback from guests. Positive aspects include the pool's heating, ensuring a comfortable swim regardless of the season and the plentiful sunlight it receives, although there is no sun before 11 o'clock. The pool area, which also features a jacuzzi, is noted as a nice spot to relax, especially with the lobby adding to the pleasant experience.
However, some guests have raised concerns about cleanliness, mentioning the pool was not clean with reports of a brown pool and no evident outdoor pool cleaning. There were also specific incidents reported, such as a guest's child relieving himself on a drain by the jacuzzi, which can be off-putting. The pool's aesthetics have been described as very basic and not particularly attractive and some found the area a bit spooky after dark. Additionally, both the hot tub and the pool's operating hours, which end early, were points of contention.
In summary, while the Hilton Los Angeles Airport's outdoor pool area has some appealing features, there are significant areas for improvement, particularly regarding cleanliness and maintenance, to enhance the overall guest experience.
Located near Los Angeles Airport, the Hilton presents a blend of modern and high-end aesthetics, especially evident in its exterior and lobby, which felt particularly refined given the pricing. The hotel lobby stands out for its elegance and spaciousness, adding to the upscale ambiance. Guests appreciated the luxurious rooms and highlighted the hotel's old school quality, suggesting a unique charm that resonates with many. The property’s significant size and majestic appearance further contribute to its luxury appeal, although some reviews noted that the overall experience did not fully meet typical Hilton luxury standards. The presence of a spa facility adds to the list of amenities designed to enhance the guest experience. Overall, Hilton Los Angeles Airport combines location, grandeur and a touch of luxury, making it a notable choice for travelers.
Hilton Los Angeles Airport excels in accommodating guests traveling with their furry companions. The hotel, conveniently located close to the airport, offers pet-friendly rooms and designated pet relief areas. Additionally, there's a dog-friendly area near the beach, providing ample space for pets to enjoy. Overall, the hotel maintains a high level of pet friendliness, although occasional disturbances from dogs were noted. Despite this, its facilities and services for dogs are well appreciated by guests.
Location Show Map
Location
Despite some noise from the airport, which is to be expected given its location, the convenience offered by the hotel outweighs this minor drawback. The spacious and clean rooms, friendly staff and well-maintained facilities contribute to a comfortable stay. The 24-hour café is an added bonus, offering snacks and meals at any time of day. Overall, the Hilton Los Angeles Airport stands out as a convenient and practical choice for travelers looking to stay close to LAX with the added benefit of modern amenities and efficient service.
Breakfast
However, several guests felt that the breakfast was overpriced with some mentioning the cost as particularly steep given the quality and range of options provided. Others wished for a more varied menu and complementary items, such as coffee. The lack of complimentary breakfast included in the room rate was a recurring grievance, along with the high prices for breakfast items and the use of disposable containers in some cases. A few travelers also noted issues with the quality of food and service and some had concerns regarding the unavailability of breakfast at certain times.
Overall, while the breakfast at Hilton Los Angeles Airport is considered satisfactory by many, the high cost and lack of inclusivity in room rates may be a deterrent for some guests.
Dinner
Convenience is a strong point with 24-hour dining options like the bistro being noted for its availability at all hours. Room service is appreciated for its timeliness, though it's served in plastic containers, which some guests found disappointing. The truffle fries at the Bistro bar and restaurant received specific praise, as did the wings and the fish and chips.
However, there are notable criticisms regarding the price with many guests finding the food and drinks exorbitantly expensive for the quality provided. Several reviews call attention to the limited and sometimes disappointing food options, especially during later hours when some restaurants were closed. Additionally, the service occasionally failed to meet expectations with instances of slow service and orders not being fulfilled properly.
Overall, while the dining options at Hilton Los Angeles Airport offer convenience and some standout dishes, the high prices and occasional service lapses may require some consideration for potential diners.
Rooms
However, the hotel struggles with numerous issues related to its dated facilities. Many rooms were reported to have old, worn-out furniture and fixtures, including outdated bathroom amenities, dim lighting and poorly functioning air conditioning systems. A consistent theme in the reviews is the presence of an unpleasant smell, be it smoke, mildew or a musty odor, which detracted from the overall experience. Cleanliness also received mixed reviews with some guests finding dust, dirt and even cockroaches in their rooms.
Furthermore, the lack of essential amenities such as mini refrigerators and microwaves was a common complaint and many found the additional charges for these items to be exorbitant. The noise from nearby planes due to the hotel's proximity to the airport was also a recurring issue, as were the inefficient temperature control systems within the rooms. Basic maintenance seemed to be a problem with several guests reporting issues such as leaky faucets, broken showers and inconsistent water temperatures.
In summary, while the Hilton Los Angeles Airport offers spacious rooms and a convenient location, the hotel suffers from significant maintenance and cleanliness issues. The aging decor and lack of modern amenities could potentially detract from an otherwise comfortable stay.
Beds
However, the hotel hasn't escaped critique. Some guests found the beds to be smaller than expected, often describing them as narrow and uncomfortable. There have also been multiple mentions of beds being hard, worn out and creaky. Sagging mattresses and inconsistent bed sizes were additional points of concern. Despite these issues, it's clear that the hotel does excel in providing comfortable sleeping arrangements for a number of its guests, though there seems to be variation in the quality across different rooms.
Cleanliness
However, numerous reviews also highlighted significant issues. Many rooms were reported to be musty, dirty or outdated with specific complaints about dirty carpets, unclean bathrooms and remnants of previous guests' stays such as dirty towels, hair and crumbs. Some guests noted that the showers and bathtubs were particularly problematic, often described as disgusting or encrusted.
Moreover, the housekeeping service appeared inconsistent with some guests reporting that their rooms were not cleaned daily or properly restocked. Issues such as dirty linens, overlooked trash and malfunctioning water fixtures in bathrooms were also pointed out. The hotel lobby was frequently mentioned as clean and well-kept, in contrast to the dated and less maintained condition of the rooms.
Overall, while the Hilton Los Angeles Airport offers friendly service and some clean, comfortable rooms, the recurring cleanliness issues in various areas, especially the carpets and bathrooms, need more consistent attention to meet the standards expected by guests.
Staff
However, the experience isn’t consistently positive. Some guests report encounters with rude or unmotivated staff, particularly among the shuttle drivers and a few front desk employees. Issues such as service at reception feeling perfunctory and a lack of warmth from some staff are also mentioned. Despite these occasional negative interactions, the overall sentiment remains highly favorable with many guests applauding the kind, accommodating and professional demeanor of the majority of the hotel personnel. The hotel is considered a suitable choice for overnight stays with decent service quality and a strategic location for business travelers.
Wi-Fi
On a more positive note, some guests appreciated the complimentary WiFi available in the lobby area and found that the room sizes were generally good, despite the patchy internet service. The free WiFi access provided in the foyer and for Hilton Honors members was well-received, although it did not extend to the private rooms without an extra charge.
Overall, while the Hilton Los Angeles Airport offers some free WiFi options, those needing reliable, room-specific internet access might find the extra fees and inconsistent performance less than ideal.
Gym
Pool
However, feedback also indicates several areas for improvement. Common complaints involve the pool's cleanliness with some guests finding it dirty and unhygienic. Others feel that the pool area lacks aesthetic appeal, describing it as basic, unattractive or even a bit sad. The heated pool feature didn't always work consistently, affecting the overall experience for some.
Despite these criticisms, the pool remains a frequently mentioned highlight with guests generally enjoying the warm, refreshing water and the convenient location within the hotel complex. Overall, the pool area has potential but could benefit from some enhancements in maintenance and ambiance to meet the high expectations set by the hotel's otherwise positive reputation.
Parking
Moreover, several guests expressed frustration over the chaotic and tightly packed parking facilities, noting difficulties in finding a spot and the necessity of squeezing into tight spaces, which risked damaging their vehicles. Guests also mentioned repetitive issues with the parking system itself, making the experience even more cumbersome.
In summary, while parking is available at the Hilton Los Angeles Airport, be prepared for significant additional costs and potential inconveniences related to the parking facilities.
Family
The hotel offers a child-friendly setup, especially appreciated by families with young kids. However, some guests mention shortcomings, such as a pool that is not ideal for small children and challenges in keeping kids entertained. Despite a few issues like smelly areas near smoking zones and cleanliness concerns, the overall experience for families tends to be positive. The presence of subtle check-in processes and a lobby free of ticketing hassle add to the convenience.
In summary, while there are areas for improvement, Hilton Los Angeles Airport remains a favorable option for families with young children, particularly due to its supportive staff and strategic location.
Nightlife
4 Star
However, there are significant criticisms regarding the hotel's age and upkeep. Many parts of the facility feel old and worn with outdated decor such as 80s-era shower curtains and stained carpets in the rooms. The WiFi service is described as sporadic to non-existent in the bedrooms, leading some to question the hotel's four-star rating. Additionally, there are comments about the need for remodeling to bring the hotel up to current standards.
Despite these drawbacks, the hotel is considered convenient for transit stays or short layovers, rather than extended vacations. It's seen as good for quick, functional uses and claims reasonable prices for what it offers, though some guests feel the quality didn’t match the cost.
While the hotel does not entirely meet the high expectations associated with the Hilton brand, it does deliver a generally passable four-star experience with an excellent reception and decent amenities. It remains a reliable option for brief stays near the airport.
Business
The corporate atmosphere is ideal for business travelers with clean rooms, approachable and professional staff and a variety of facilities such as cafes, conference rooms and a dedicated business center. Guests appreciated the efficient check-in process and the provision of free Wi-Fi within the business center, allowing for an easy work environment.
The business amenities include open work areas and rooms equipped with convenient desks. Those on longer business trips found the hotel to be a suitable home base. Despite some criticisms regarding outdated office chairs and certain services being overpriced, the overall sentiment highlights the hotel as a solid option for business needs. With a great location and facilities geared towards business efficiency, Hilton Los Angeles Airport remains a practical choice for corporate travelers.
Accessible
Outdoor Pool
However, some guests have raised concerns about cleanliness, mentioning the pool was not clean with reports of a brown pool and no evident outdoor pool cleaning. There were also specific incidents reported, such as a guest's child relieving himself on a drain by the jacuzzi, which can be off-putting. The pool's aesthetics have been described as very basic and not particularly attractive and some found the area a bit spooky after dark. Additionally, both the hot tub and the pool's operating hours, which end early, were points of contention.
In summary, while the Hilton Los Angeles Airport's outdoor pool area has some appealing features, there are significant areas for improvement, particularly regarding cleanliness and maintenance, to enhance the overall guest experience.
Luxury
Dog Friendly
Yes, Hilton Los Angeles Airport has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Hilton Los Angeles Airport.
Yes, Hilton Los Angeles Airport welcomes dogs.
Yes, parking facilities are available at Hilton Los Angeles Airport.
Yes, Hilton Los Angeles Airport has a gym.
Location Show Map
More Options
