Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Best Western Plus Sunset Plaza Hotel is a fantastic choice for anyone seeking a top-quality four-star hotel in Los Angeles. Despite some guests noting that the hotel appears slightly older than expected for its price, it still offers excellent value for money. The location is outstanding and the pool is a wonderful place to relax while enjoying the California sunshine. Some patrons wished they had had more time to spend lounging by the pool. The fitness center is on the smaller side, but the hotel as a whole is relatively sizable. Overall, guests seemed content with their stay with many expressing their absolute delight. However, one reviewer noted that the hotel was more style than substance. Show more
Read review summaries for all categories
Categories
Hotel with EV Charging Stations
Listed by travel sites as a hotel that provides electric vehicle charging stations.
Hotel where Extra Health & Safety Measures Have Been Taken
This hotel likely follows Best Western's brand-wide standards for cleanliness, which includes enhanced cleaning protocols and safety measures.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Best Western We Care Clean
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? No
Is there a doctor available either on-site or on-call? No
Has the hotel closed during the pandemic? No
Additional Information: We have ordered an electrostatic cleaner and will use it as soon as it arrives.
Answers last updated by Best Western Plus Sunset Plaza Hotel
King Room - Non-SmokingOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 1 bed.
Queen Room with Two Queen Beds - Non-SmokingFeaturing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Queen Suite with Two Queen Beds and Jacuzzi - Non-SmokingGuests will have a special experience as the suite provides a hot tub. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, a minibar, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.
King Suite with City View and Balcony - Non-SmokingThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a balcony with city views, this suite also provides a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.
Double Room with 2 Double Beds - Non-SmokingFeaturing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.
Queen Room with Two Queen Beds and Bathtub - Disability Access/Non-SmokingOffering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 2 beds.
Queen Suite with Two Queen Beds and Balcony - Non-SmokingThis suite features a hot tub. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a balcony with city views, this suite also provides a minibar and a flat-screen TV with cable channels. The unit offers 2 beds.
Queen Suite with Four Queen BedsThe spacious suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower.
King Room with Mobility Accessible Roll-In Shower and Sofa BedFeaturing free toiletries, this family room includes a private bathroom with a shower, a hairdryer and slippers. The family room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.
Guest Reviews
8.0
Very Good
Location
The Best Western Plus Sunset Plaza Hotel boasts an excellent location according to guest reviews. It is situated in the heart of West Hollywood, making it a convenient hotel for exploring the popular tourist and dining destinations of Los Angeles. The hotel is surrounded by many restaurants and famous bars and is walking distance to the Sunset Strip. Additionally, there is a bus stop right outside the hotel which goes down to Hollywood, making it a perfect location for sightseeing. The neighborhood is also safe to walk around. The hotel's location received many positive comments with guests describing it as perfect, fantastic, great and top. There were also several mentions of the hotel's heated pool, which adds to the hotel's great atmosphere. Overall, guests highly recommended this hotel for its convenient and popular location.
Breakfast
Guests have provided mixed feedback regarding breakfast at Best Western Plus Sunset Plaza Hotel. While some have found the breakfast to be quite limited and underwhelming, others have described it as good, lovely, complimentary and convenient. The breakfast also varied day to day and included typical American breakfast fare with freshly-made waffles being a nice touch. However, paper plates and disposable cutlery were offered as there was a lack of space in the breakfast room. Some guests have also mentioned the need for more variety in the food options, including more fruit and healthier choices. Despite this, the hotel staff have been described as friendly and accommodating with some even appreciating the availability of vegan breakfast options. Overall, while the breakfast may not have pleased everyone, it was satisfactory for some guests and did not dampen their overall positive experience at the hotel.
Rooms
The Best Western Plus Sunset Plaza Hotel offers spacious and comfortable rooms that are perfect for a relaxing stay. Many guests commented on the comfortable beds and newly renovated bathrooms. Some of the rooms are bigger than expected and a few even include a microwave. While some guests noted that the furnishings are a bit outdated, others enjoyed the old-fashioned charm. The hotel is also in a great location and features a lovely courtyard with a pool, which many guests appreciated. Overall, the rooms are clean and comfortable with a few exceptions and offer great value for the price.
Beds
The Best Western Plus Sunset Plaza Hotel boasts some of the most comfortable beds in the area with guests raving about their coziness and cleanliness. While some noted that the pillows were overstuffed, overall guests were pleased with the quality of bedding and comfort level of the mattresses. The hotel staff was helpful and attentive to guests' needs. Though some found the beds to be a bit small or hard, the majority enjoyed a peaceful night's rest in comfortable and clean accommodations.
Cleanliness
The Best Western Plus Sunset Plaza Hotel is a great choice for travelers who value cleanliness. While some guests had issues with cleaning services being available only upon request due to Covid concerns, others noted that the hotel was exceptionally clean and tidy. Many reviewers even commented on the brand new and spotless bathrooms. Though a few guests reported some wear and tear on the premises, the overall impression was that the hotel was clean and well-maintained. While a few guests noted specific areas that could use some attention, such as moldy odors or dirty pool areas, these comments were generally in the minority. Friendly staff were mentioned positively in several reviews. So, if you're looking for a clean and comfortable stay, the Best Western Plus Sunset Plaza Hotel could be an excellent option.
Staff
The Best Western Plus Sunset Plaza Hotel has an amazing team of staff who make sure their guests are well taken care of. Guests have mentioned that the front desk staff are friendly, kind, helpful and professional. The hotel is located in a great location and the staff are always welcoming and attentive. Guests have also noted that the staff are very hospitable and accommodating. Besides, the hotel has been making changes to help when people need to reschedule bookings without being charged. There have been a few bad encounters where guests reported unpleasant staff, but overall the feedback has been positive regarding the staff of the hotel.
Pool
The Best Western Plus Sunset Plaza Hotel has an amazing outdoor heated pool that guests seem to absolutely love! The pool area is beautiful with lovely surroundings and flowers and guests especially enjoy the poolside. Even in chilly weather, guests could imagine how great it would be to swim in. With a classic building look, lovely rooms with terraces and a private pool area, the hotel is a great place to relax and enjoy. Some reviews mention issues with noisy smokers around the pool, but overall the pool is seen as a great addition to an already fantastic location with helpful staff. Overall, the pool area is a highlight of the hotel with many guests enjoying their stay thanks to its relaxing atmosphere.
Parking
The Best Western Plus Sunset Plaza Hotel offers guests an easy access garage for parking upon arrival. Guests found the garage to be spacious and clean and within the hotel property. The hotel also offers parking for check-in. Many guests appreciated the convenience of being able to park their car on-site, especially given the location of the hotel. The parking charge was reasonable and some even found it to be a great deal for LA. Overall, the parking at the Best Western Plus Sunset Plaza Hotel received positive reviews.
Family
Looking for a family-friendly hotel in the heart of Los Angeles? Look no further than Best Western Plus Sunset Plaza Hotel! Our classic building is the perfect backdrop for a memorable stay with your loved ones. The spacious rooms cater to families of all sizes with some even accommodating additional family members.
Enjoy a short family trip in LA and take advantage of our excellent location. Kids will love the pool area, which is a great setting for a fun day in the sun. In fact, many families come to stay here just for that reason!
While the breakfast area can get a bit crowded, the hotel's overall appeal for families cannot be ignored. Even families of five or six rave about their stay with us, making it a très bon choix pour un séjour familial. While some guests mention that the family rooms can be a bit dark, the positives far outweigh any negatives.
Book your stay at Best Western Plus Sunset Plaza Hotel today and see why so many families choose us for their out of town adventures in Los Angeles.
Nightlife
The Best Western Plus Sunset Plaza Hotel is located in the heart of the city, amidst the vibrant nightlife scene. Guests have raved about the hotel's proximity to numerous bars, restaurants and clubs, making it a great choice for those looking to explore the city after hours. The hotel's location right across from the Comedy Store is a particular highlight. Guests have also praised the hotel's beautiful pool and clean rooms, which are exactly as described. With famous bars and diverse restaurants within walking distance, the Best Western Plus Sunset Plaza Hotel offers an exciting and convenient base for exploring the city's nightlife.
4 Star
Best Western Plus Sunset Plaza Hotel is a great option for those looking for a four-star hotel in Los Angeles. Despite some guests feeling that the hotel is a bit older than expected for the price, it still offers good value for money. The location is great and the pool is a nice place to relax and enjoy the California sun. Some guests wished they had more time to spend by the pool. The fitness center is small, but the hotel overall is relatively big. Overall, guests were satisfied with their stay with some even loving it. However, there was one comment that thought the hotel was more show than substance.
Outdoor Pool
The Best Western Plus Sunset Plaza Hotel has an absolutely stunning outdoor pool, according to guest reviews. The pool area is beautifully decorated with flowers and is often described as "gorgeous" and "lovely." Additionally, visitors laud the pool's location, which allows for a peaceful and serene swimming experience. Many appreciate that the pool is open late and heated too. The hotel's terrace also offers a picturesque setting where balconies overlooking the pool and lovely surroundings.
Yes, Best Western Plus Sunset Plaza Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Best Western Plus Sunset Plaza Hotel.
No, Best Western Plus Sunset Plaza Hotel doesn't allow dogs.
Yes, parking facilities are available at Best Western Plus Sunset Plaza Hotel.
Yes, Best Western Plus Sunset Plaza Hotel has a gym.