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Summary of reviewsAC Hotel by Marriott Beverly Hills impresses guests with its prime location in the heart of Los Angeles, offering easy access to Hollywood, Beverly Hills, and renowned cultural landmarks such as LACMA and the Petersen Automotive Museum. Its strategic positioning provides a serene and safe area ideal for both business and leisure travelers, while the nearby dining and shopping options allow for rich explorations of the city's vibrant offerings.
Opinions on breakfast are mixed; many guests enjoy the variety and freshness of the buffet, with the staff's professionalism enhancing the experience. Though some express dissatisfaction with the selection and cost, overall, the staff's friendliness adds a positive touch.
Rooms at the hotel are praised for their cleanliness, modern decor, and quiet atmosphere. Guests appreciate the spaciousness, quality beds, and appliances, offering a comfortable stay with beautiful city views. Although some mention minor issues with room size and amenities, the overall guest experience remains favorable, with many expressing their willingness to return.
The cleanliness of the hotel is consistently highlighted, with guests admiring the spotless environment and modern design throughout the property. The friendly staff contribute to a welcoming atmosphere, ensuring a comfortable retreat with updated amenities, including a pristine pool area.
Staff at the AC Hotel by Marriott Beverly Hills earn high praise for their hospitality and professionalism, consistently described as approachable, efficient, and accommodating. Exceptional service across all departments enhances the overall guest experience, with specific commendation for Isaiah at the front desk.
While the valet parking service is efficient and the staff hard-working, guests frequently mention dissatisfaction with the high cost, detracting from the convenience offered. However, the friendly demeanor of the valet staff provides some relief to the overall mixed sentiment.
A highlight for many guests is the comfort of the beds, frequently described as extremely comfortable and providing a restful experience. The availability of king-size beds is appreciated, contributing to a satisfying stay for those emphasizing relaxation and comfort. Overall, the AC Hotel by Marriott Beverly Hills offers a well-rounded experience marked by its advantageous location, cleanliness, exceptional staff, and comfortable accommodations. Show more
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Categories
Hotel with EV Charging Stations
Luxury Hotel
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
One Bedroom King Suite with Sofa Bed and City ViewThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as city views. The unit has 2 beds.
General King RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Queen Room with City ViewProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
Guest room, 2 DoubleOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.
1 Bedroom Suite, 2 Queen, City viewThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
King RoomThe spacious double room offers air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Queen Room with Two Queen Beds and City ViewThe spacious double room features air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 2 beds.
King Room with City ViewThe spacious double room provides air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
One-Bedroom Queen Suite - Hearing Accessible
Queen Room with Limited View - Hearing AccessibleThe unit offers 2 beds.
One-Bedroom King Suite with Sofa Bed and City View - Mobility Accessible with Roll-in Shower
Queen Room with Limited View - Mobility/Hearing Accessible with Roll-In ShowerThe unit offers 2 beds.
Guest Reviews
7.9
Good
Location
Nestled in the heart of Los Angeles, the AC Hotel by Marriott Beverly Hills boasts an enviable location that delights guests with its proximity to a myriad of attractions. Visitors relish the convenience of being centrally located with easy access to the vibrant neighborhoods of Hollywood and Beverly Hills. The hotel is perfectly situated for those looking to explore the rich cultural fabric of the city, as it is within walking distance to renowned museums such as LACMA, Petersen Automotive Museum, and the La Brea Tar Pits.
Food enthusiasts will appreciate the abundance of nearby dining options, allowing for diverse culinary explorations just a short stroll from their accommodations. Shopping enthusiasts will find themselves close to the bustling Fairfax District and the iconic Rodeo Drive. The hotel's strategic positioning makes it an ideal base for both business and leisure travelers, offering easy connectivity to local attractions while being situated in a serene and safe area, away from the overwhelming crowds typical of tourist hotspots. Complementing its superb location, the hotel also impresses with its modern amenities, including a well-maintained gym, ensuring a comfortable and convenient stay.
Breakfast
At the AC Hotel by Marriott Beverly Hills, opinions on the breakfast experience are mixed. Many guests appreciate the offering, with remarks highlighting the breakfast as fantastic and delicious. The variety and freshness of the breakfast buffet seem to be a strong point, with some guests highlighting the quality and freshness of the food available. Families might find some appeal in the arrangement, particularly with perks like kids eating for free, adding a family-friendly touch to the experience. The professionalism and friendliness of the staff also enhance the overall breakfast experience.
However, some guests find the breakfast options lacking or the buffet selection poor. Concerns are also raised about the cost, with several guests pointing out that breakfast is not included with the room and is considered expensive by many, adding to the dissatisfaction for those who found the food quality subpar or inconsistent, specifically noting issues with the temperature of certain items like eggs and hash browns. Despite these criticisms, the general demeanor and professionalism of the staff slightly redeem the experience for those affected by less favorable aspects of the breakfast offering.
Rooms
The AC Hotel by Marriott Beverly Hills provides a welcoming and modern experience that consistently impresses guests with its clean and well-kept rooms. Visitors appreciate the spaciousness and quiet atmosphere of the rooms, ensuring a relaxing stay. Many have highlighted the high-quality beds, excellent bathrooms, and modern decor, which contribute to the overall comfort and satisfaction. The rooms offer a beautiful view of the city and are equipped with new appliances, adding to the hotel's minimalistic and stylish aesthetic. Although some rooms may feel small, their modern design and cleanliness make them adequate for most guests. The hotel facilities are in excellent condition, and attentive staff further enhance the guest experience. Travelers often reflect positively on their stay, expressing a willingness to return, underscoring the great value for money. While occasional issues with amenities and bathroom design were noted, these do not overshadow the overall pleasant and comfortable experience at the AC Hotel by Marriott Beverly Hills.
Beds
Guests at the AC Hotel by Marriott Beverly Hills consistently highlight the comfort of the beds as a standout feature in their reviews. The beds are frequently described as extremely comfortable, with words like excellent and great often used to underscore the quality. Guests appreciate the cozy and restful experience provided by the hotel's bedding, which includes comfortable pillows as well. Although one guest found the bed slightly hard for their taste, the overall sentiment leans heavily positive. It's worth noting that while the beds aren't queen size, the availability of king size beds offers ample space for relaxation. The emphasis on the comfort of the beds and rooms collectively speaks to a satisfying stay for many guests.
Cleanliness
Located in the heart of Beverly Hills, the AC Hotel by Marriott stands out for its exceptional cleanliness and modern aesthetics. Guests consistently highlight the well-maintained and spotless environment of the property, emphasizing that both rooms and common areas are impeccably tidy and comfortable. The hotel’s modern design complements its central location, making it a convenient option for travelers. Visitors appreciate the spacious, super clean rooms that include all necessary amenities. The hotel is not only kept in immaculate condition but also features updated facilities, including a particularly pristine pool area. Staff are consistently described as friendly and professional, contributing to the welcoming atmosphere. Overall, guests find the hotel to be a clean and comfortable retreat in Beverly Hills, offering both convenience and tranquility.
Staff
The staff at AC Hotel by Marriott Beverly Hills consistently earns high praise for their hospitality and professionalism. Guests repeatedly commend the team for being friendly, kind, and approachable, with a level of customer service that makes them feel right at home. From the front desk to the valet and housekeeping, every staff member is noted for being welcoming, helpful, and attentive. Many reviews highlight how the staff go out of their way to assist guests, providing excellent guidance and ensuring a comfortable stay. Notably, Isaiah at the front desk receives specific acclaim for his helpfulness. Across various departments, the staff are described as efficient, courteous, and accommodating, contributing significantly to the positive guest experience. Despite minor mentions of breakfast preferences, the overarching sentiment points to the staff's exceptional service setting a high standard for hospitality.
Parking
The parking situation at AC Hotel by Marriott Beverly Hills has received mixed reviews from guests. While many found the valet parking staff to be exceptional and hard-working, ensuring the convenience of the service, the cost was a significant point of contention. Guests frequently mentioned the high daily rates for parking, describing them as expensive and, in some cases, overpriced. Most noted that the hotel offers valet-only parking, which some found convenient, but others remarked on the lack of a self-parking option besides the similarly costly self-parking rate. Despite the efficiency and friendliness of the valet staff, the overall sentiment leans towards dissatisfaction with the cost, overshadowing the positive aspects of the service.
Yes, AC Hotel by Marriott Beverly Hills has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at AC Hotel by Marriott Beverly Hills.
Yes, AC Hotel by Marriott Beverly Hills welcomes dogs.
Yes, parking facilities are available at AC Hotel by Marriott Beverly Hills.
Yes, AC Hotel by Marriott Beverly Hills has a gym.