Grand Motel Saint-Hubert
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Summary of reviewsThe Grand Motel Saint-Hubert presents an option for budget-conscious travelers needing a convenient stopover near Montreal. Positively, the motel is strategically located just 25 minutes from downtown Montreal and provides easy access to the airport, coupled with ample parking facilities. This makes it a suitable choice for those looking to explore the city or require quick access to specific nearby areas.
On the positive side, the motel staff has some highlights of kindness and professionalism. The front desk staff, in particular, have been credited for efforts to accommodate guests with instances of facilitative room changes and helpfulness, albeit amidst challenging circumstances.
However, several significant drawbacks exist. Cleanliness is a prominent issue with reviews consistently reporting extremely dirty conditions including stained sheets, unwashed linens, smelly and unhygienic bathrooms and the presence of insects like ants and spiders. Some rooms had strong unpleasant odors and dilapidated furniture, contributing to an overall sense of neglect.
The condition of the beds is another major concern. Reports of bedbugs, moldy and broken mattresses, as well as dirty and uncomfortable bedding, substantially detract from guest comfort. Guests frequently mentioned the need to rely on personal items due to insufficient or uncomfortable bedding options.
The surrounding neighborhood has been described by some as sketchy and unsafe with limited public transportation options, necessitating reliance on services like Uber for convenience.
In summary, while the Grand Motel Saint-Hubert offers a budget-friendly option close to Montreal, potential guests should be aware of the significant cleanliness and comfort issues, as well as the sketchiness of the location, which could impact the overall experience.
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On the positive side, the motel staff has some highlights of kindness and professionalism. The front desk staff, in particular, have been credited for efforts to accommodate guests with instances of facilitative room changes and helpfulness, albeit amidst challenging circumstances.
However, several significant drawbacks exist. Cleanliness is a prominent issue with reviews consistently reporting extremely dirty conditions including stained sheets, unwashed linens, smelly and unhygienic bathrooms and the presence of insects like ants and spiders. Some rooms had strong unpleasant odors and dilapidated furniture, contributing to an overall sense of neglect.
The condition of the beds is another major concern. Reports of bedbugs, moldy and broken mattresses, as well as dirty and uncomfortable bedding, substantially detract from guest comfort. Guests frequently mentioned the need to rely on personal items due to insufficient or uncomfortable bedding options.
The surrounding neighborhood has been described by some as sketchy and unsafe with limited public transportation options, necessitating reliance on services like Uber for convenience.
In summary, while the Grand Motel Saint-Hubert offers a budget-friendly option close to Montreal, potential guests should be aware of the significant cleanliness and comfort issues, as well as the sketchiness of the location, which could impact the overall experience.
Dog Friendly Motel
Motel with Free Wi-Fi
Accessible Motel
About Grand Motel Saint-Hubert
License: 502994
Guest Reviews
Location
However, there are several negative aspects that should be considered. The neighborhood around the motel has been described as sketchy and unsafe with instances of police patrols and suspicious activities being reported. Public transport options are limited with no metro station within walking distance and infrequent bus services meaning reliance on Uber or other transportation services is necessary. Additionally, there were significant cleanliness issues, including dirty rooms and bathrooms and damaged doors, which detracted from the overall experience for many guests.
The sentiment towards the staff includes highlights of kindness, but overall, caution should be exercised if considering a stay at the Grand Motel Saint-Hubert. It appears suitable primarily for those requiring a budget-friendly stopover close to Montreal.
Beds
Cleanliness
Several guests commented on the presence of insects such as ants and spiders with some even reporting mice. The beddings often had burn holes, stains and hair and some were described as old and smelly. Furniture was noted to be dilapidated and broken, contributing to an overall sense of neglect and poor maintenance. Other unsettling descriptions included broken glass on the floor and doors in disrepair. Overall, the negative reviews paint a picture of a poorly maintained establishment with significant hygiene and maintenance issues.
Staff
However, several negative experiences overshadow these positives. There were reports of unwelcoming and unhelpful staff, including a manager who was described as uncooperative and a cleaning supervisor noted for rudeness when complaints were raised. Communication issues also surfaced with the language barrier complicating interactions for some guests. Overall, the inconsistent and often poor service left a number of guests dissatisfied with their stay.
No, Grand Motel Saint-Hubert doesn't have any pool.
No, a spa isn't available at Grand Motel Saint-Hubert.
Yes, Grand Motel Saint-Hubert welcomes dogs.
No, parking facilities aren't available at Grand Motel Saint-Hubert.
No, Grand Motel Saint-Hubert doesn't have a gym.
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