The Crown Inn Hotel

Long Melford 52.07861400, 0.71815900 , Hall Street (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Crown Inn Hotel is highly regarded for its central location on the high street, nestled in a charming Suffolk village. Guests appreciate the convenience of being within walking distance to local pubs, cafes and attractions like the Holy Trinity Church, as well as the peaceful surroundings of beautiful gardens and fields. The location, combined with welcoming staff and excellent value for money, makes it a favored choice for many.

Dining at The Crown Inn Hotel garners significant praise, particularly the breakfast and dinner offerings. The breakfast receives high marks for its variety, quality and use of locally sourced produce, providing a satisfying start to the day. Dinner is equally well-regarded with guests commending the taste, presentation and value of the meals. The pleasant outdoor garden area adds to the dining experience with both breakfast and dinner contributing to the hotel's culinary reputation.

Guests generally enjoy the cleanliness and comfort of the rooms, highlighting their spaciousness and well-maintained amenities. The family rooms are particularly appreciated for accommodating elderly members. While most feedback on cleanliness is positive, there are occasional mentions of areas needing more attention, such as low water pressure, dusty corners and small towels. Some rooms may feel a bit dated and could benefit from modernization.

The staff at The Crown Inn Hotel are consistently praised for their friendliness, helpfulness and professionalism. They are noted for creating a welcoming atmosphere and going the extra mile to ensure a comfortable stay. Their attentiveness across various tasks, from room maintenance to meal service, contributes significantly to the overall positive experience.

However, the Wi-Fi at the hotel is a notable downside with many guests experiencing poor connectivity, particularly in room areas. This issue is persistent despite reported efforts to upgrade the service.

Overall, The Crown Inn Hotel offers a delightful stay with its prime location, excellent dining, comfortable rooms and outstanding staff, though improvements to the Wi-Fi and some room amenities could further enhance the guest experience.
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Inn with Free Wi-Fi

Small Inn

Room Types
Single Room This room has a flat-screen TV and an en suite bathroom.

Double Room This room has a flat-screen TV and an en suite bathroom.

Twin Room This room has a flat-screen TV and an en suite bathroom.

Family Room The family room includes a double bed and en suite bathroom. The bedrooms have a flat-screen TV and tea/coffee making facilities. This family room includes an interconnecting bedroom when 4 guests are staying.

Guest Reviews
8.0
Very Good
Location
The Crown Inn Hotel boasts a highly appreciated location, centrally positioned on the high street and within walking distance of local pubs, cafes and the renowned Holy Trinity Church. Guests frequently highlight its prime placement in the heart of a charming Suffolk village, making it convenient for day trips around the area. The surrounding environment includes beautiful gardens and fields, adding a peaceful element to the stay.

The hotel's setting provides a lovely, welcoming atmosphere, complemented by friendly staff and excellent value for money. The accommodation is described as very comfortable with spacious rooms, though some reviews suggest that the rooms could benefit from updates and improved cleanliness. Despite this, the location is consistently praised.

In addition to its advantageous location, the Crown Inn Hotel offers a high standard of dining options, including a well-rated breakfast menu. Overall, the excellent, central location combined with a good dining experience and welcoming staff makes this hotel a strong choice for visitors.

Breakfast
The Crown Inn Hotel consistently impresses guests with its breakfast offerings, which are widely praised for their high standards and quality. Guests appreciate the variety and freshness of the breakfast options, often highlighting the excellently cooked full English breakfast. The use of locally sourced produce, such as items from a nearby butcher, adds to the appeal, making the meals both tasty and sustainable. Many reviews mention the breakfast being freshly cooked and served to the table, emphasizing the absence of a buffet-style service.

Service, too, garners favorable mentions with staff described as friendly, attentive and professional. Guests enjoy the plentiful choice available at breakfast with options that cater to different preferences, including gluten-free offerings. Notable items mentioned include poached eggs, perfectly fried eggs and delicious bacon, all contributing to a satisfying start to the day.

While the majority of reviews glow with praise, there are a few notes on minimal breakfast facilities and smaller portions, though these are rare outliers in an otherwise positive landscape. The overall sentiment portrays the breakfast experience at The Crown Inn Hotel as an excellent, memorable part of the stay, perfectly complementing the comfortable rooms and overall welcoming atmosphere.

Dinner
The reviews for dinner at The Crown Inn Hotel have been overwhelmingly positive with guests frequently praising the quality of the food and the courteous staff. Many guests found the evening meals to be excellent, citing exceptional presentation and taste. The haddock and chips were highlighted as great value for money and guests appreciated the wide selection on the dinner menu. The consistency of high praise extends across both dinner and breakfast, which were described as both tasty and well-prepared. Despite a few comments on high prices and a limited menu, the overall sentiment leans strongly towards satisfaction with the dining experience. The outdoor garden area of the restaurant also adds a pleasant ambiance. In summary, the culinary experience at The Crown Inn Hotel appears to be of a high standard with many guests leaving impressed by both the food and the service.

Rooms
The rooms at The Crown Inn Hotel have received favorable feedback from guests, who frequently mention their cleanliness, comfort and spaciousness. Many appreciated the beds for being particularly comfortable, making for a restful stay. The family rooms were noted as being perfect for accommodating elderly family members and guests consistently found the rooms to be larger than typical pub accommodations.

Visitors highlighted that the rooms were well-appointed and the cleanliness levels were commonly praised. Some rooms were described as fabulous and hugely spacious, offering excellent value for the price. The bathrooms, especially, were highlighted for being in good condition and having excellent showers.

However, a few areas for improvement were noted. Some rooms were reported to feel a bit dated and in need of an update or TLC. Specific issues such as low shower water pressure, dustiness and occasional stray hairs were mentioned. The temperature control in some rooms was also a concern with comments about rooms being too hot or cool.

Overall, the rooms were perceived as comfortable, clean and offering good value, but a bit of modernization could enhance the experience further. Despite minor drawbacks, guests generally enjoyed their stay in the spacious, tidy rooms with supportive and friendly hotel staff enhancing the experience.

Beds
The Crown Inn Hotel boasts a reputation for having generally comfortable beds, described by many guests as comfortable, warm and clean. Several visitors have praised the firmness of the mattresses and pillows, noting a preference for the support they provide. Additionally, many comments highlight the overall satisfaction with bed comfort, contributing to a good night's sleep.

However, there are a few mixed feelings about the bed comfort. Some guests found the mattresses to be a bit too hard or even uncomfortable, occasionally noting issues such as being able to feel the springs or the mattress being smaller than the bed frame. Another common point of concern was the bed frames, which were reported to creak with movement.

In summary, while most guests at The Crown Inn Hotel generally enjoy a comfortable sleep, a minority have experienced issues with mattress firmness and bed frame noise. These mixed experiences suggest that comfort can be somewhat subjective, but the overall feedback leans towards a positive bedroom experience.

Cleanliness
The Crown Inn Hotel receives mixed reviews regarding cleanliness, but most feedback points to a generally positive experience. Guests frequently highlighted lovely, clean rooms that are spotlessly maintained with many noting that the rooms are tidy and comfortable. Comfortable beds and well-kept amenities were also commonly praised.

Additionally, several guests appreciated the friendly and welcoming staff, which complemented the overall sense of cleanliness. Many reviewers found the large rooms to be beautifully decorated and well-appointed, adding to the hotel’s charm.

However, there were mentions of areas that needed more attention, such as dusty corners, small towels and bathrooms showing signs of wear. Some guests pointed out inadequate cleaning in certain areas with specific references to soap marks and cobwebs.

Despite a few areas needing improvement, the hotel's overall ambience and the efforts of its staff contribute to a generally clean and pleasant stay for most guests.

Staff
Visitors to The Crown Inn Hotel consistently praise the staff for their exceptional friendliness and helpfulness. Guests often describe the team as always accommodating, welcoming and pleasant, creating an inviting atmosphere with their warm smiles. The hotel's personnel are noted for going the extra mile to ensure a comfortable stay with particular mentions of their organization and efficiency. Reviewers frequently highlight the staff's attentiveness and professionalism, making every effort to provide top-notch service.

Moreover, the staff's ability to handle various tasks, from maintaining clean rooms to serving meals, is often commended. Specific mentions of friendly behavior extend from general staff to the manager, bar and restaurant personnel. The dedication of individuals, such as the hardworking server and the especially helpful cleaning lady, exemplifies the hotel's commitment to guest satisfaction. Overall, the amiable and proactive nature of the team greatly enhances the overall experience at The Crown Inn Hotel, making it a standout feature for visitors.

Wi-Fi
The Crown Inn Hotel offers a quaint and cozy experience for its guests, but one aspect that consistently falls short is the Wi-Fi. Many visitors have pointed out that the Wi-Fi in the rooms is extremely poor with some unable to get any usable signal at all. A handful of guests noted that the signal was so weak it only worked in certain corners of the room or they had to go to the main building to connect. Even promises of an upgrade didn't seem to alleviate the issues, as some found the Wi-Fi patchy or completely dead in certain areas, particularly in detached room blocks. Overall, while the hotel has many charming aspects, reliable internet access isn't one of them.


No, The Crown Inn Hotel doesn't have any pool.

No, a spa isn't available at The Crown Inn Hotel.

No, The Crown Inn Hotel doesn't allow dogs.

No, parking facilities aren't available at The Crown Inn Hotel.

No, The Crown Inn Hotel doesn't have a gym.

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