Hilton Long Beach Hotel
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Summary of reviewsThe Hilton Long Beach Hotel receives overall positive reviews from guests, particularly for its superb location, high service standards and generally clean facilities. Situated close to key attractions, restaurants, bars, the beach and the cruise terminal, it is an ideal spot for both leisure and business travelers. The free shuttle service and quiet environment despite its centrality add to its appeal.
Guests frequently commend the breakfast for its great taste and the attentiveness of staff, although some find the variety and cost lacking. Most visitors appreciate the spacious, clean and comfortable rooms with many highlighting the helpfulness of the staff. However, there are mentions of maintenance issues and occasional lapses in cleanliness in some rooms, as well as dissatisfaction with non-functioning ice machines and extra charges for parking.
Cleanliness throughout the hotel is generally praised, though a few inconsistencies and housekeeping oversights are noted. The friendly and helpful staff significantly enhance guest experiences, although occasional reports of unhelpful service suggest room for improvement.
Parking at the hotel receives mixed feedback. While some guests find both self-parking and valet convenient, others report difficulties with availability and high fees. The beds also receive varied reviews; many guests find them comfortable, especially those with back issues, while others find them too firm or outdated.
In summary, the Hilton Long Beach Hotel stands out for its excellent location and quality service, though attention to various maintenance and pricing details could further improve guest satisfaction.
Categories
Guests frequently commend the breakfast for its great taste and the attentiveness of staff, although some find the variety and cost lacking. Most visitors appreciate the spacious, clean and comfortable rooms with many highlighting the helpfulness of the staff. However, there are mentions of maintenance issues and occasional lapses in cleanliness in some rooms, as well as dissatisfaction with non-functioning ice machines and extra charges for parking.
Cleanliness throughout the hotel is generally praised, though a few inconsistencies and housekeeping oversights are noted. The friendly and helpful staff significantly enhance guest experiences, although occasional reports of unhelpful service suggest room for improvement.
Parking at the hotel receives mixed feedback. While some guests find both self-parking and valet convenient, others report difficulties with availability and high fees. The beds also receive varied reviews; many guests find them comfortable, especially those with back issues, while others find them too firm or outdated.
In summary, the Hilton Long Beach Hotel stands out for its excellent location and quality service, though attention to various maintenance and pricing details could further improve guest satisfaction.
Hotel for Honeymoon
This hotel is an oceanfront property with private hot tubs and luxury bedding. It is conveniently located with easy access to Pine Avenue.
Family Friendly Hotel
Features an outdoor swimming pool and a rooftop pool. Its location is convenient for accessing the Aquarium of the Pacific and other downtown attractions. Offers family packages.
Dog Friendly Hotel
This Hilton allows 2 pets up to 75 lbs in designated rooms and has a grassy pet relief area. Both dogs and cats are allowed, but pets must be crated if left unattended in rooms.
Hotel with Swimming Pool
Hilton Long Beach Hotel provides an outdoor pool for guests. The pool area is well-maintained and offers a relaxing environment.
Heated Pool Outdoor Pool
Business Hotel
The Hilton provides over 26,000 sq. ft. of flexible event space suitable for corporate meetings and other events. It includes an International Ballroom that can accommodate up to 1,400 guests, along with dedicated meeting and catering teams.
Hotel with Gym
The hotel is recognized for its fitness center. It provides a convenient option for guests who want to maintain their workout routine while traveling.
3-Star Hotel
This hotel receives good ratings and reviews. It ensures that you stay close to major attractions without breaking the bank. It is a smart choice for travelers who value both comfort and cost-effectiveness.
Hotel with Outdoor Pool
The hotel features an elevated outdoor pool deck, offering a refreshing swim and a hot tub for relaxation. Cabanas are also available by the pool.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Heated Pool
Guest Reviews
Hilton Long Beach Hotel boasts an impressive location, garnering positive feedback for its proximity to key attractions and amenities. Guests frequently highlight its superb positioning, central to dining options, shopping malls and the beach. The hotel's convenience for work-related travel and events, such as conventions, is often noted. Its closeness to the cruise terminal and availability of a free shuttle adds to the convenience, making it a preferred stop for travelers embarking on cruises.
Walking distance to restaurants, bars and the marina ensures that guests can easily explore local activities. Many reviewers appreciate the quietness of the location despite its closeness to various points of interest. The well-maintained property, paired with friendly and helpful staff, contributes to a pleasant stay. The property itself is described as beautiful and cleanliness is consistently mentioned as a strong point. Overall, the Hilton Long Beach Hotel's excellent location and quality service make it a standout choice for visitors.
Guests at the Hilton Long Beach Hotel have enjoyed their breakfast, frequently noting that the food quality was good and the breakfast staff friendly and attentive. Complimentary remarks highlight the great taste and satisfaction with the offerings. However, some clients found the breakfast buffet to be somewhat limited and on the expensive side with a few expressing disappointment in the buffet’s value and specific items like bacon. Overall, while there are mixed feelings about the variety and cost, many guests have left satisfied with their breakfast experience.
Visitors to the Hilton Long Beach Hotel have shared diverse opinions about their room experiences. On a positive note, many guests highlighted that their rooms were spacious, beautiful, clean and comfortable. The staff received praise for their helpfulness and courtesy. Moreover, several reviews pointed out the comfort of the beds and the overall pleasant atmosphere of the rooms.
However, guests also encountered several issues. Instances of rooms being dirty, outdated and in need of refurbishment were noted. Some visitors reported maintenance problems such as malfunctioning AC units, flickering lights, clogged bathtubs and toilets. Others mentioned that the furniture and linens appeared old and worn. Despite being moved to new rooms, issues like dust and lack of cleanliness persisted for some.
Additional concerns included the non-functioning ice machines on certain floors and dissatisfaction with extra charges for parking. All in all, while the hotel rooms received commendations for their size and comfort, there were notable recurring maintenance and cleanliness issues that affected the overall guest experience.
Guest experiences at the Hilton Long Beach Hotel reveal mixed feedback regarding the comfort of its beds. Many guests found the beds to be quite comfortable with several highlighting the cozy pillows and the overall room cleanliness and comfort. Specific praises were given by individuals who typically struggle with back issues but found these beds supportive enough for a restful sleep.
However, there were notable concerns about the firmness of the beds with some guests describing them as too hard or uncomfortable. A few mentioned specific issues like beds having metal parts sticking out or some bedding feeling old and worn out, despite being clean. While the hotel rooms are generally described as clean and well-maintained with accommodating front desk personnel, the mixed reviews on bed comfort suggest that individual experiences may vary.
The majority of guests appreciated the cleanliness at Hilton Long Beach Hotel, frequently describing the facilities as very clean and well-managed. Common praise was directed towards the cleanliness of individual rooms with many guests noting that their rooms were consistently clean upon arrival. The staff also received commendations for their excellence, contributing to the overall positive experience.
Nonetheless, some reviews indicated a lack of consistency in cleanliness with issues raised about certain rooms and bathrooms being dirty and outdated. Though most of the hotel was found spotless by many, a few specific problems were noted, such as dirty windows, old bedding and tiles and occasional housekeeping oversights like missed trash or lack of fresh towels during longer stays.
In summary, while the Hilton Long Beach Hotel is generally perceived as clean and well-staffed, there are occasional lapses that suggest room for improvement in maintaining consistently high standards of cleanliness throughout the hotel.
The Hilton Long Beach Hotel has garnered a range of reactions about its staff from recent guests. Most reviews highlight the friendliness and helpfulness of the staff, describing them as accommodating, kind and pleasant. The front desk personnel often receive praise with some guests specifically mentioning individuals who went above and beyond to assist, even handling tasks outside their typical responsibilities. Guest interactions frequently reflect great customer service, enhancing the overall experience.
However, there are mentions of inconsistencies with some guests reporting that the staff was unhelpful or lacked proper hospitality training. These issues seem less frequent but noteworthy. Despite some occasional shortcomings, the hotel staff overall leave a positive impression on most visitors with their friendliness and efforts often being key points of commendation.
Parking at the Hilton Long Beach Hotel receives mixed feedback from guests. While some found the parking to be great, others faced challenges with availability, particularly when arriving later in the evening. Both self-parking and valet options are available, though they come with high nightly fees, which some guests felt should be included in the room price. The self-parking garage reportedly fills up quickly and accessing parking with luggage can be cumbersome. Valet service, although convenient, sometimes took longer than expected. Overall, while the parking facilities are present, improvements could be made in terms of availability and pricing to enhance guest satisfaction.
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Location
Walking distance to restaurants, bars and the marina ensures that guests can easily explore local activities. Many reviewers appreciate the quietness of the location despite its closeness to various points of interest. The well-maintained property, paired with friendly and helpful staff, contributes to a pleasant stay. The property itself is described as beautiful and cleanliness is consistently mentioned as a strong point. Overall, the Hilton Long Beach Hotel's excellent location and quality service make it a standout choice for visitors.
Breakfast
Rooms
However, guests also encountered several issues. Instances of rooms being dirty, outdated and in need of refurbishment were noted. Some visitors reported maintenance problems such as malfunctioning AC units, flickering lights, clogged bathtubs and toilets. Others mentioned that the furniture and linens appeared old and worn. Despite being moved to new rooms, issues like dust and lack of cleanliness persisted for some.
Additional concerns included the non-functioning ice machines on certain floors and dissatisfaction with extra charges for parking. All in all, while the hotel rooms received commendations for their size and comfort, there were notable recurring maintenance and cleanliness issues that affected the overall guest experience.
Beds
However, there were notable concerns about the firmness of the beds with some guests describing them as too hard or uncomfortable. A few mentioned specific issues like beds having metal parts sticking out or some bedding feeling old and worn out, despite being clean. While the hotel rooms are generally described as clean and well-maintained with accommodating front desk personnel, the mixed reviews on bed comfort suggest that individual experiences may vary.
Cleanliness
Nonetheless, some reviews indicated a lack of consistency in cleanliness with issues raised about certain rooms and bathrooms being dirty and outdated. Though most of the hotel was found spotless by many, a few specific problems were noted, such as dirty windows, old bedding and tiles and occasional housekeeping oversights like missed trash or lack of fresh towels during longer stays.
In summary, while the Hilton Long Beach Hotel is generally perceived as clean and well-staffed, there are occasional lapses that suggest room for improvement in maintaining consistently high standards of cleanliness throughout the hotel.
Staff
However, there are mentions of inconsistencies with some guests reporting that the staff was unhelpful or lacked proper hospitality training. These issues seem less frequent but noteworthy. Despite some occasional shortcomings, the hotel staff overall leave a positive impression on most visitors with their friendliness and efforts often being key points of commendation.
Parking
Yes, Hilton Long Beach Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Hilton Long Beach Hotel.
Yes, Hilton Long Beach Hotel welcomes dogs.
Yes, parking facilities are available at Hilton Long Beach Hotel.
Yes, Hilton Long Beach Hotel has a gym.
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