Holiday Inn Express - Derry - Londonderry by IHG
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Summary of reviewsThe 'Holiday Inn Express - Derry - Londonderry by IHG' is widely appreciated for its prime central location in the heart of Derry, providing easy access to shops, bars, restaurants and key tourist attractions. Its convenient setting allows guests to explore the historic city on foot and enjoy modern, clean and comfortable rooms upon returning. Noise from the bustling city is well-managed with soundproof windows, enhancing the peaceful environment.
The breakfast experience at this hotel is largely positive, noted for its excellent quality and variety. Guests appreciate the hot, tasty buffet that caters to different tastes. However, there are some mentions of limited options for vegan, gluten-free and dairy-free diets and occasional organizational issues during peak times.
Dinner options receive mixed feedback. While many guests praise the food and the convenience of a post-outing bar, some feel the menu lacks variety and needs quality improvements. Despite this, standout dishes like New York chicken burgers and fish and chips are well-received.
The rooms are frequently praised for their cleanliness, modern design and comfort with spacious layouts, quality toiletries and modern facilities. However, room sizes and configurations can be inconsistent and some guests report issues like stuffiness or noise. Overall, the housekeeping standards are high, though occasional lapses are noted.
Cleanliness across the hotel generally meets high standards with guests commending the spotless rooms and well-maintained public areas. However, some reviews indicate areas like carpets and upholstery could benefit from more thorough cleaning attention.
The staff at Holiday Inn Express - Derry - Londonderry significantly enhance the guest experience with their friendliness, politeness and helpfulness. Front desk personnel are particularly praised for their exceptional service and local knowledge, contributing to a welcoming atmosphere.
Free Wi-Fi is a standard offering, though the service receives mixed reviews. Some guests report stable and reliable connections while others experience spotty and inconsistent access.
Families find the hotel accommodating and welcoming, noting thoughtful touches and the friendly demeanor of the staff. However, room size can be an issue for larger families and certain amenities like a fridge are missing. Despite these minor drawbacks, the hotel is praised for its family-friendly environment.
Beds generally receive positive feedback for comfort and modern appearance, though some guests find them too firm, particularly the sofa beds.
Providing good value for a three-star establishment, the hotel meets basic needs with comfortable rooms, good breakfast and friendly service, despite lacking extraordinary features. Business travelers appreciate the well-equipped conference rooms, practical amenities and reliable service, making it a dependable choice for work-related stays.
In summary, while there are areas for improvement, the Holiday Inn Express – Derry – Londonderry offers a reliable, comfortable stay with notable strengths in location, cleanliness and staff service, making it an excellent choice for both leisure and business travelers.
Categories
The breakfast experience at this hotel is largely positive, noted for its excellent quality and variety. Guests appreciate the hot, tasty buffet that caters to different tastes. However, there are some mentions of limited options for vegan, gluten-free and dairy-free diets and occasional organizational issues during peak times.
Dinner options receive mixed feedback. While many guests praise the food and the convenience of a post-outing bar, some feel the menu lacks variety and needs quality improvements. Despite this, standout dishes like New York chicken burgers and fish and chips are well-received.
The rooms are frequently praised for their cleanliness, modern design and comfort with spacious layouts, quality toiletries and modern facilities. However, room sizes and configurations can be inconsistent and some guests report issues like stuffiness or noise. Overall, the housekeeping standards are high, though occasional lapses are noted.
Cleanliness across the hotel generally meets high standards with guests commending the spotless rooms and well-maintained public areas. However, some reviews indicate areas like carpets and upholstery could benefit from more thorough cleaning attention.
The staff at Holiday Inn Express - Derry - Londonderry significantly enhance the guest experience with their friendliness, politeness and helpfulness. Front desk personnel are particularly praised for their exceptional service and local knowledge, contributing to a welcoming atmosphere.
Free Wi-Fi is a standard offering, though the service receives mixed reviews. Some guests report stable and reliable connections while others experience spotty and inconsistent access.
Families find the hotel accommodating and welcoming, noting thoughtful touches and the friendly demeanor of the staff. However, room size can be an issue for larger families and certain amenities like a fridge are missing. Despite these minor drawbacks, the hotel is praised for its family-friendly environment.
Beds generally receive positive feedback for comfort and modern appearance, though some guests find them too firm, particularly the sofa beds.
Providing good value for a three-star establishment, the hotel meets basic needs with comfortable rooms, good breakfast and friendly service, despite lacking extraordinary features. Business travelers appreciate the well-equipped conference rooms, practical amenities and reliable service, making it a dependable choice for work-related stays.
In summary, while there are areas for improvement, the Holiday Inn Express – Derry – Londonderry offers a reliable, comfortable stay with notable strengths in location, cleanliness and staff service, making it an excellent choice for both leisure and business travelers.
3-Star Hotel
This hotel offers great value, cleanliness, and helpful staff. It is conveniently located and provides amenities expected from a budget hotel, making it popular among families and those looking to explore the city.
Hotel near Golf Courses
Family Friendly Hotel
Business Hotel
Accessible Hotel
Guest Reviews
Located in the heart of Derry, the Holiday Inn Express - Derry - Londonderry boasts a prime central location that garners universal praise from its guests. Ideally situated within easy walking distance of shops, bars, restaurants and key tourist attractions, the hotel provides excellent access to all that the city has to offer. Whether exploring the historic city walls, the Millennium Forum or local landmarks like the Peace Bridge, visitors find the convenience unbeatable. The proximity to practical amenities such as car parks and the bus station further enhances its appeal.
Guests consistently highlight the advantage of being able to navigate the city on foot, enjoying the modern facilities and clean, comfortable rooms upon returning from their excursions. Coupled with a welcoming and efficient staff, the hotel provides a reliable base for both leisure and business travelers. Despite occasional noise typical of a bustling city center, the soundproof windows help maintain a peaceful environment.
The strategic location also underscores the hotel's value, making it an excellent choice for those seeking a centrally located, contemporary lodging option that balances proximity with comfort and convenience.
The breakfast experience at Holiday Inn Express in Derry-Londonderry receives largely positive remarks from guests with many highlighting its excellent quality and abundant choice. Several reviews commend the buffet style, noting it is hot, tasty and frequently replenished. Guests appreciate the variety on offer with options catering to different tastes including hot food, breads and a good selection of continental fare. Many visitors describe the breakfast as superb, fantastic and very complete, indicating satisfaction with both the quality and the range of food available.
However, there are some recurring mentions of limited options, particularly in terms of vegan, gluten-free and dairy-free alternatives. Some guests found the breakfast area cramped and chaotic during peak times, highlighting a need for better organization and space management. A few reviews criticized the quality of specific items like eggs and sausages and some noted that certain options were not available or ran out quickly.
Overall, the breakfast at this hotel is well-regarded for its convenience, variety and quality, despite some minor criticisms regarding specific food choices and occasional organizational issues during busy periods. Guests generally find it to be a good value addition to their stay.
The dinner options at the 'Holiday Inn Express - Derry - Londonderry by IHG' receive a mix of feedback from guests. Many praised the food, describing it as nice, lovely and even amazing with specific mentions of tasty offerings like New York chicken burgers and fish and chips. The availability of a bar was appreciated, especially after a long day and the convenience of getting food at night was noted positively.
However, some guests felt the dinner menu was limited and could benefit from a greater selection. A few reviews mentioned that the quality of food could use improvement with issues such as dry scrambled eggs, overcooked chicken and overpriced drinks. Additionally, the dinner service received mixed reviews with some finding it monotonous and others highlighting excellent service.
Overall, while there were standout positive experiences with the food being tasty and the staff being friendly and helpful, there were also noted areas for improvement, particularly in menu variety and food quality.
Holiday Inn Express - Derry - Londonderry offers a mixture of room experiences, frequently praised for their cleanliness, modern design and comfort. Many guests highlight the rooms as being spacious, cozy and well-equipped with amenities such as good-sized beds, quality toiletries and modern facilities including smart TVs and air conditioning. The rooms are often described as spotless, tidy and appropriately furnished, making them suitable for both short and extended stays.
Some visitors appreciated the early check-in and found the rooms to be very welcoming and relaxing. Others noted that the rooms were perfect for couples and provided a great view. The bathrooms garnered positive remarks for being convenient and featuring heated mirrors.
However, there were mixed reviews regarding room sizes. While a few guests found their rooms to be massive and spacious, others felt that some rooms, especially family rooms or those with additional beds, were too small and cramped. Issues such as stuffiness, bad smells and noisy surroundings were occasionally mentioned. A few reviews pointed out inconsistencies in room cleanliness with some carpets stained and others experiencing incomplete housekeeping services.
Overall, the rooms at Holiday Inn Express – Derry – Londonderry are predominantly seen as clean, comfortable and offering good value, though prospective guests should be aware of occasional issues with room size and noise.
The beds at the Holiday Inn Express - Derry - Londonderry by IHG, have garnered mixed reviews from guests. Many reviewers praised the beds for being comfortable with descriptions such as comfy, cozy and super comfortable appearing frequently. Guests often highlighted the cleanliness and modern appearance of the beds, as well as the spaciousness of the rooms they are in. Phrases like fantastic beds and great mattresses were common and some mentioned enjoying a great night's sleep.
On the contrary, a notable number of reviews mentioned the firmness of the mattresses, describing them as very firm or far too firm. Some guests found the sofa beds to be particularly uncomfortable, especially for adults. Despite these occasional issues, overall feedback about bed comfort was predominantly positive with words like massive, king-size and amazing indicating satisfaction with the bed size and quality.
The hotel evidently provides a range of bedding options and ensures rooms are well-maintained, clean and spacious, contributing to an overall positive experience for most guests.
Holiday Inn Express – Derry – Londonderry, an IHG Hotel, has received commendations for its cleanliness from guests. The majority of the feedback mentions the hotel being meticulously maintained with spotless and modern rooms. Guests frequently pointed out that the overall cleanliness and standard of the rooms were excellent, highlighting clean, comfortable beds and well-kept facilities.
Public areas and the property overall were described as very clean with some guests noting that everything seemed well-kept and maintained to a high standard. The staff's proficiency in keeping the hotel tidy and the facilities, including bathrooms and bedrooms, well-stocked and clean was appreciated by many.
However, certain reviews indicated inconsistencies in cleaning, especially carpets and upholstery, which some reviewers found could benefit from more thorough attention. Occasional mentions were made of stained carpets, dusty corners and the need for better cleaning in specific areas like the breakfast dining area and public spaces.
Despite these few concerns, the hotel's cleanliness overall received high praise, suggesting that for most guests, the environment at Holiday Inn Express – Derry – Londonderry meets expectations for a comfortable and clean stay.
Staying at the Holiday Inn Express - Derry - Londonderry offers a welcoming and friendly atmosphere, largely attributed to the exceptional staff. Guests consistently praise the team for their friendliness, politeness and helpfulness. Office and reception staff are noted for their considerate, attentive and accommodating nature, often going above and beyond to ensure a pleasant stay.
The front desk personnel, including standout members like Michael, Omar, Thomas and Alan, have made lasting impressions with their exceptional service and knowledge about the local area. Bar and restaurant staff also receive high marks for their professional and courteous demeanor with some guests singling out individuals like Luis and Walter for their excellent service.
Overall, the staff's efficiency, attentiveness and hospitality significantly enhance the guest experience. From check-in to check-out, guests feel genuinely welcomed and well-cared-for, making it evident that the team at this hotel is dedicated to maintaining high standards of customer service.
The Wi-Fi experience at the Holiday Inn Express - Derry - Londonderry by IHG, presents a mixed bag of impressions. The hotel offers free Wi-Fi access and there are reviews highlighting good internet connectivity with some guests noting very stable and reliable service. However, several reviews reflect challenges in maintaining a consistent Wi-Fi connection. Some guests reported difficulties with accessing the internet, experiencing spotty or poor connections and occasional downtime. While some guests found the Wi-Fi satisfactory with occasional slow speeds, others needed assistance from the staff to get connected. Overall, the internet service at the hotel shows room for improvement despite instances of positive feedback.
Holiday Inn Express - Derry - Londonderry by IHG, garners positive feedback for its family-oriented amenities and services, making it a destination highly regarded by families. Guests consistently note the hotel’s family-friendly atmosphere and suitability for family stays, describing a comfortable and welcoming environment even for those traveling with young children or teenagers.
Parents appreciate the thoughtful touches from the staff, who go the extra mile to accommodate families, such as opening the kitchen for dinner service at flexible hours for children. The hotel also offers practical features like pull-out beds that many children seem to enjoy, ensuring a good night's sleep for all family members.
Groups traveling together, even those with complex schedules, find the hotel accommodating and efficient in meeting their needs. The staff’s knowledge of local family-friendly restaurants and activities ensures that families have an enjoyable stay both in and out of the hotel.
However, some guests mention that the size of the family rooms can be an issue with limited space causing discomfort for larger families and the absence of certain amenities like a fridge. Despite these minor drawbacks, the overwhelming sentiment remains positive with families praising the cleanliness of the rooms and the general family suitability of the hotel. Free breakfast and WiFi are additional benefits that further enhance the family stay experience.
In summary, while there are some areas for improvement, Holiday Inn Express – Derry – Londonderry is generally regarded as a reliable and comfortable choice for families visiting the area.
Holiday Inn Express in Derry - Londonderry is a clean and well-maintained hotel that offers decent value for the money. Breakfast at the hotel is lovely, aligning with what one would expect from a good three-star establishment. The services and facilities are basic but satisfactory, adhering to typical Holiday Inn standards. Despite being a no-frills property, it successfully meets the needs of its guests.
The hotel provides good bathroom facilities, comfortable rooms and a generally positive experience for visitors. Its central location makes it a great choice for travelers, especially families and kids. The friendly service enhances the overall experience, making it a solid option for a three-star stay. Though the hotel does not offer free parking and lacks extraordinary features, the excellent price-quality ratio makes it a reliable choice for budget-conscious guests.
The Holiday Inn Express in Derry - Londonderry, an IHG Hotel, provides a reliable option for business travelers. The hotel features well-equipped conference rooms that cater effectively to professional gatherings. Accessibility to business tools and facilities is exceptional, making it a convenient choice for meetings and work-related stays.
Business travelers will find the facilities ideal for their needs with everything from business centers to dedicated meeting rooms available. Guests have access to high-quality general facilities and specific business services, ensuring a smooth and efficient stay. The hotel offers complimentary WiFi, which is essential for work on the go, along with practical amenities like desk and chair setups in rooms for private meetings or catching up on work.
The service at the hotel is consistently praised, adding to the appeal for those traveling for business. Guests appreciate the attentive barman and other staff who contribute to a seamless experience. Additional facilities such as a sauna and well-maintained breakfast services play a role in making the stay more pleasant.
Overall, the Holiday Inn Express Derry - Londonderry excels in providing the necessary amenities and services that business travelers require without any notable complaints from guests.
Located centrally on flat ground, the Holiday Inn Express - Derry - Londonderry provides excellent accessibility, particularly beneficial for guests who prefer to avoid hills. This hotel ensures ease of access to various city attractions, making it an ideal choice for tourists and travelers alike. The premises cater to all guests, including wheelchair users with accessible rooms equipped with large spaces and tailored bathroom facilities. Kids and differently-abled guests find the hotel accommodating and the well-designed conference rooms add to its versatile offerings.
Guests can enjoy a convenient stay with close proximity to shopping centers, restaurants and local amenities, reflecting the hotel's strategic and accessible location. The rooms, including designated disabled rooms, are generally well-received, although some guests noted limited storage space. Moreover, the friendly and helpful staff enhance the overall experience.
While parking is mentioned as an area lacking, the hotel makes up for it with its accessibility features, excellent facilities and plant-based milk options for diverse dietary needs. Overall, Holiday Inn Express – Derry – Londonderry is a commendable choice for those seeking an accessible and conveniently located stay.
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Location
Guests consistently highlight the advantage of being able to navigate the city on foot, enjoying the modern facilities and clean, comfortable rooms upon returning from their excursions. Coupled with a welcoming and efficient staff, the hotel provides a reliable base for both leisure and business travelers. Despite occasional noise typical of a bustling city center, the soundproof windows help maintain a peaceful environment.
The strategic location also underscores the hotel's value, making it an excellent choice for those seeking a centrally located, contemporary lodging option that balances proximity with comfort and convenience.
Breakfast
However, there are some recurring mentions of limited options, particularly in terms of vegan, gluten-free and dairy-free alternatives. Some guests found the breakfast area cramped and chaotic during peak times, highlighting a need for better organization and space management. A few reviews criticized the quality of specific items like eggs and sausages and some noted that certain options were not available or ran out quickly.
Overall, the breakfast at this hotel is well-regarded for its convenience, variety and quality, despite some minor criticisms regarding specific food choices and occasional organizational issues during busy periods. Guests generally find it to be a good value addition to their stay.
Dinner
However, some guests felt the dinner menu was limited and could benefit from a greater selection. A few reviews mentioned that the quality of food could use improvement with issues such as dry scrambled eggs, overcooked chicken and overpriced drinks. Additionally, the dinner service received mixed reviews with some finding it monotonous and others highlighting excellent service.
Overall, while there were standout positive experiences with the food being tasty and the staff being friendly and helpful, there were also noted areas for improvement, particularly in menu variety and food quality.
Rooms
Some visitors appreciated the early check-in and found the rooms to be very welcoming and relaxing. Others noted that the rooms were perfect for couples and provided a great view. The bathrooms garnered positive remarks for being convenient and featuring heated mirrors.
However, there were mixed reviews regarding room sizes. While a few guests found their rooms to be massive and spacious, others felt that some rooms, especially family rooms or those with additional beds, were too small and cramped. Issues such as stuffiness, bad smells and noisy surroundings were occasionally mentioned. A few reviews pointed out inconsistencies in room cleanliness with some carpets stained and others experiencing incomplete housekeeping services.
Overall, the rooms at Holiday Inn Express – Derry – Londonderry are predominantly seen as clean, comfortable and offering good value, though prospective guests should be aware of occasional issues with room size and noise.
Beds
On the contrary, a notable number of reviews mentioned the firmness of the mattresses, describing them as very firm or far too firm. Some guests found the sofa beds to be particularly uncomfortable, especially for adults. Despite these occasional issues, overall feedback about bed comfort was predominantly positive with words like massive, king-size and amazing indicating satisfaction with the bed size and quality.
The hotel evidently provides a range of bedding options and ensures rooms are well-maintained, clean and spacious, contributing to an overall positive experience for most guests.
Cleanliness
Public areas and the property overall were described as very clean with some guests noting that everything seemed well-kept and maintained to a high standard. The staff's proficiency in keeping the hotel tidy and the facilities, including bathrooms and bedrooms, well-stocked and clean was appreciated by many.
However, certain reviews indicated inconsistencies in cleaning, especially carpets and upholstery, which some reviewers found could benefit from more thorough attention. Occasional mentions were made of stained carpets, dusty corners and the need for better cleaning in specific areas like the breakfast dining area and public spaces.
Despite these few concerns, the hotel's cleanliness overall received high praise, suggesting that for most guests, the environment at Holiday Inn Express – Derry – Londonderry meets expectations for a comfortable and clean stay.
Staff
The front desk personnel, including standout members like Michael, Omar, Thomas and Alan, have made lasting impressions with their exceptional service and knowledge about the local area. Bar and restaurant staff also receive high marks for their professional and courteous demeanor with some guests singling out individuals like Luis and Walter for their excellent service.
Overall, the staff's efficiency, attentiveness and hospitality significantly enhance the guest experience. From check-in to check-out, guests feel genuinely welcomed and well-cared-for, making it evident that the team at this hotel is dedicated to maintaining high standards of customer service.
Wi-Fi
Family
Parents appreciate the thoughtful touches from the staff, who go the extra mile to accommodate families, such as opening the kitchen for dinner service at flexible hours for children. The hotel also offers practical features like pull-out beds that many children seem to enjoy, ensuring a good night's sleep for all family members.
Groups traveling together, even those with complex schedules, find the hotel accommodating and efficient in meeting their needs. The staff’s knowledge of local family-friendly restaurants and activities ensures that families have an enjoyable stay both in and out of the hotel.
However, some guests mention that the size of the family rooms can be an issue with limited space causing discomfort for larger families and the absence of certain amenities like a fridge. Despite these minor drawbacks, the overwhelming sentiment remains positive with families praising the cleanliness of the rooms and the general family suitability of the hotel. Free breakfast and WiFi are additional benefits that further enhance the family stay experience.
In summary, while there are some areas for improvement, Holiday Inn Express – Derry – Londonderry is generally regarded as a reliable and comfortable choice for families visiting the area.
3 Star
The hotel provides good bathroom facilities, comfortable rooms and a generally positive experience for visitors. Its central location makes it a great choice for travelers, especially families and kids. The friendly service enhances the overall experience, making it a solid option for a three-star stay. Though the hotel does not offer free parking and lacks extraordinary features, the excellent price-quality ratio makes it a reliable choice for budget-conscious guests.
Business
Business travelers will find the facilities ideal for their needs with everything from business centers to dedicated meeting rooms available. Guests have access to high-quality general facilities and specific business services, ensuring a smooth and efficient stay. The hotel offers complimentary WiFi, which is essential for work on the go, along with practical amenities like desk and chair setups in rooms for private meetings or catching up on work.
The service at the hotel is consistently praised, adding to the appeal for those traveling for business. Guests appreciate the attentive barman and other staff who contribute to a seamless experience. Additional facilities such as a sauna and well-maintained breakfast services play a role in making the stay more pleasant.
Overall, the Holiday Inn Express Derry - Londonderry excels in providing the necessary amenities and services that business travelers require without any notable complaints from guests.
Accessible
Guests can enjoy a convenient stay with close proximity to shopping centers, restaurants and local amenities, reflecting the hotel's strategic and accessible location. The rooms, including designated disabled rooms, are generally well-received, although some guests noted limited storage space. Moreover, the friendly and helpful staff enhance the overall experience.
While parking is mentioned as an area lacking, the hotel makes up for it with its accessibility features, excellent facilities and plant-based milk options for diverse dietary needs. Overall, Holiday Inn Express – Derry – Londonderry is a commendable choice for those seeking an accessible and conveniently located stay.
No, Holiday Inn Express - Derry - Londonderry by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express - Derry - Londonderry by IHG.
No, Holiday Inn Express - Derry - Londonderry by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express - Derry - Londonderry by IHG.
No, Holiday Inn Express - Derry - Londonderry by IHG doesn't have a gym.
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