The Mandrake
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Summary of reviewsThe Mandrake Hotel impressively combines a prime location, stylish design and exceptional service, creating a memorable experience for its guests. Nestled on a quiet street near Oxford Street and the vibrant Soho district, its proximity to key shopping destinations and transport links makes it an ideal base for exploring London. The hotel's stunning interiors, magical terraces and serene atmosphere offer a tranquil escape from the bustling city.
Guests frequently praise the beautifully decorated rooms, many describing them as luxurious and well-appointed, although some found the rooms smaller than expected. The bathrooms impress with their cleanliness and design, contributing to the overall comfort of the stay. Despite minor maintenance issues and size complaints, the rooms generally meet guests' needs.
Breakfast at The Mandrake consistently stands out with many praising the delicious food and fantastic service. The à la carte offerings and attention to detail create a satisfying start to the day, although some guests desired a more extensive menu and better weather accommodations on the terrace. Dinner also receives high marks; the Yopo restaurant and Jurema Terrace are highlighted for their exquisite dishes and wonderful settings, despite occasional comments on portion sizes and pricing.
Cleanliness at The Mandrake is generally commendable with guests often noting immaculate rooms and well-maintained facilities. However, a few areas for improvement were mentioned, like minor cleanliness lapses and occasional maintenance issues. Nonetheless, the hotel's overall presentation remains impressive.
The Mandrake's staff receives unanimous accolades for their friendliness, professionalism and dedication to enhancing guests' experiences. Many guests mention staff members by name, praising their warm welcomes, personal touches and outstanding service that significantly contributes to the hotel's charm.
The beds at The Mandrake generally offer comfort, though some guests found them too hard or soft, highlighting varying personal preferences. These minor inconsistencies did not overshadow the overall comfort experienced by most visitors.
While some guests felt The Mandrake fell short of five-star expectations due to signs of wear and the absence of available spa treatments, the hotel's unique vibe, cool atmosphere and stylish design still leave a lasting positive impression. Despite these areas for improvement, many visitors express a willingness to return, highlighting The Mandrake as a distinctive, chic boutique experience in the heart of London.
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Guests frequently praise the beautifully decorated rooms, many describing them as luxurious and well-appointed, although some found the rooms smaller than expected. The bathrooms impress with their cleanliness and design, contributing to the overall comfort of the stay. Despite minor maintenance issues and size complaints, the rooms generally meet guests' needs.
Breakfast at The Mandrake consistently stands out with many praising the delicious food and fantastic service. The à la carte offerings and attention to detail create a satisfying start to the day, although some guests desired a more extensive menu and better weather accommodations on the terrace. Dinner also receives high marks; the Yopo restaurant and Jurema Terrace are highlighted for their exquisite dishes and wonderful settings, despite occasional comments on portion sizes and pricing.
Cleanliness at The Mandrake is generally commendable with guests often noting immaculate rooms and well-maintained facilities. However, a few areas for improvement were mentioned, like minor cleanliness lapses and occasional maintenance issues. Nonetheless, the hotel's overall presentation remains impressive.
The Mandrake's staff receives unanimous accolades for their friendliness, professionalism and dedication to enhancing guests' experiences. Many guests mention staff members by name, praising their warm welcomes, personal touches and outstanding service that significantly contributes to the hotel's charm.
The beds at The Mandrake generally offer comfort, though some guests found them too hard or soft, highlighting varying personal preferences. These minor inconsistencies did not overshadow the overall comfort experienced by most visitors.
While some guests felt The Mandrake fell short of five-star expectations due to signs of wear and the absence of available spa treatments, the hotel's unique vibe, cool atmosphere and stylish design still leave a lasting positive impression. Despite these areas for improvement, many visitors express a willingness to return, highlighting The Mandrake as a distinctive, chic boutique experience in the heart of London.
Hotel for Honeymoon
Characterized by pure British eclecticism and eccentricity, it's filled with plush furnishings, roll-top baths, and elegant screens. The hanging gardens of jasmine and passion flowers add to the romantic ambiance. The strange collection of modern art adds a unique touch.
Hotel with Spa
Damu at The Mandrake Hotel aims to reset overworked muscles and calm whirring minds. It offers a Mud Caves, where you'll instantly be enveloped with a sense of warmth and tranquility. There are saunas and experience showers for those keen to try contrast therapy, along with a self-care area with sustainably-sourced mud from the Austrian Alps along with powdered algae and roses to help nourish the skin on your body.
Romantic Hotel
Located in Fitzrovia, The Mandrake features eclectic and artistic décor, creating a unique and sensual atmosphere. Its exotic courtyards, vibrant artwork, and intimate dining spaces make it a memorable romantic destination.
Hotel for Adults Only
Known for its opulent and surreal atmosphere, The Mandrake offers a unique, adults-focused experience with its artistic design, sound-healing workshops, and exotic plant collections. Its distinctive ambiance and central London location make it ideal for a tranquil yet exclusive stay.
Luxury Hotel
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
5-Star Hotel
Guest Reviews
The Mandrake boasts a prime location on a quiet street, just steps from the bustling Oxford Street and in the heart of the vibrant Soho district. The proximity to major shopping destinations and excellent transport links, including a two-minute walk to the Elizabeth line with direct trains to Heathrow Airport, make it an ideal base for exploring London. The hotel's stylish and unique design is complemented by stunning interiors and magical terraces, creating a tranquil escape that doesn't feel like it's in the middle of a busy city.
Guests appreciate the beautifully decorated rooms and the fantastic breakfast that enhances the overall experience. The Mandrake offers a serene atmosphere with great bar and garden spaces, allowing visitors to relax after a day of sightseeing. With most sites within walking distance, it serves as a perfect spot for tourists wanting to explore the surrounding areas of Oxford Street, Regent Street, Carnaby Street and notable neighborhoods like Covent Garden and Chinatown.
The attentive and friendly staff further enhance the stay, making it a welcoming and comfortable retreat. The hotel's charming and quirky character leaves a lasting impression, providing an outstanding and fabulous experience right in one of London's central locations.
At The Mandrake, it's clear that breakfast consistently stands out as a highlight for guests. Many praise the delicious and fantastic breakfast offerings with the food described as tasty, fresh and even better than expected, like the croissant that outshone those in Paris. Several highlight the fantastic service, which complements the superb à la carte breakfast and the personal, outstanding attention provided by the staff. The terrace with its spectacular setting, often provides a memorable backdrop for the meal, even though some have noted issues with comfort due to weather conditions.
While the majority of reviews commend the breakfast for its quality and generous portions, there have been instances where guests felt the experience could be improved. Some felt the breakfast was underwhelming or overpriced with occasional complaints about undercooked eggs and the need for a more extensive menu.
Despite these minor setbacks, the general sentiment leans heavily towards positive. From the exceptional English breakfast to the exclusive dishes at the Yopo restaurant, The Mandrake's morning offerings consistently leave guests satisfied and ready to start their day.
The dining experience at The Mandrake has received glowing feedback from many guests, particularly when it comes to the food quality and service. Whether enjoying a meal in the beautiful Jurema Terrace, where the service includes lovely gestures like a complimentary cake or dining outside amidst a delightful ambiance, the general consensus is that the food is both delicious and excellent. The a la carte breakfast is also noted for its quality, though some mention a preference for a buffet.
The Yopo restaurant stands out with its exquisite dishes, though guests have commented on the small portion sizes. While most reviews praise the dining experience as amazing or outstanding, a few mention the prices being on the higher side and a somewhat strange atmosphere.
Despite the occasional critique about portion sizes and pricing, the majority of the feedback highlights the delectable cuisine and wonderful dining settings, making it a memorable dining destination for visitors.
The Mandrake Hotel offers a blend of extraordinary design and comfort, though it has its share of diverse feedback regarding the room sizes and facilities. Many guests were enamored with the clean, modern and beautifully decorated rooms, describing them as luxurious, sexy and well-appointed. The bathrooms received particular praise for their stunning design and cleanliness, along with the comfortable bedding and excellent room facilities.
However, several reviews pointed out that the rooms tend to be on the smaller side, which some found surprising given the hotel's boutique nature and location in London. Despite the compact size, the rooms generally had everything needed for a comfortable stay, including attention to detail and stylish decor.
There were a few maintenance issues and inconsistencies with the room appearances compared to the pictures, which left some guests feeling that the rooms could have been better maintained. Noise wasn’t a significant issue and the property itself is hailed as incredible with a youthful energy and a beautiful bar and restaurant area.
Overall, if seeking a unique and chic boutique experience in London, The Mandrake delivers on style and comfort, though those in need of more spacious accommodations might need to adjust expectations or consider suite options like the Mandrake or Newman Room.
The Mandrake offers a predominantly comfortable sleeping experience, as many guests found the beds to be very comfortable or even exceptionally comfy. However, not all feedback is positive. Some guests mentioned the beds being too hard or small in length with bedding that was too thin. Additionally, a few found the pillows too hard and the mattresses and pillows too soft for their liking. The overall consensus leans towards comfort, but with occasional individual preferences not fully satisfied.
The Mandrake has received numerous accolades for its cleanliness and overall condition with many guests praising the hotel for its clean and tidy rooms and bathrooms. The staff has also been highlighted for their friendly and professional demeanor, often going above and beyond to make guests' stays special.
While the general cleanliness is good and most rooms are described as very clean and immaculate, there are some recurrent issues noted by visitors. A few guests pointed out small areas where cleanliness could be improved, such as hair in corners, dirty sheets and occasional orange mould in the grout. Some minor flaws were found, like lights that didn't work properly and bathroom floors or toilets needing a more thorough clean.
Despite some rooms being described as small and their decor ordinary, the hotel's overall impression remains positive due to its cleanliness and comfortable facilities. Guests consistently find the property to be very clean and feel that it looks quite impressive. The Mandrake continues to charm visitors with its special charm and impressive outlook.
The reviews of 'The Mandrake' paint a vivid picture of the hotel, heavily emphasizing the exceptional quality of its staff. Guests consistently describe the staff as friendly, helpful and keen to make their stay as pleasant as possible. Many noted how staff members went above and beyond to ensure a special experience with some even singled out by name for their outstanding service, such as Zoe and the incomparable host, Sheriff.
Reception staff, including Nazz, were frequently praised for their professionalism, warm welcome and personal touches like remembering guests' names. The bar staff were also noted for their great sense of fun. The cleanliness, atmosphere and service level conveyed through these accounts suggest a team at 'The Mandrake' who are not only skilled but genuinely enjoy making guests feel at home.
Overall, it's clear that the hotel’s staff make a significant impact with their attentiveness, professionalism and warm hospitality, contributing greatly to a memorable and repeat-worthy experience for guests.
The Mandrake offers a unique experience with its fantastic vibe and cool, happening atmosphere. However, several visitors felt it fell short of the expected five-star standard. While the hotel’s design receives praise, it seems to come at the expense of top-tier service. Guests noted signs of wear and some were disappointed by the lack of available spa treatments despite the high room rates. Pre-authorization charges were also mentioned as a minor inconvenience. Despite these concerns, many guests appreciated their stay and expressed willingness to return in the future.
Location Show Map
Location
Guests appreciate the beautifully decorated rooms and the fantastic breakfast that enhances the overall experience. The Mandrake offers a serene atmosphere with great bar and garden spaces, allowing visitors to relax after a day of sightseeing. With most sites within walking distance, it serves as a perfect spot for tourists wanting to explore the surrounding areas of Oxford Street, Regent Street, Carnaby Street and notable neighborhoods like Covent Garden and Chinatown.
The attentive and friendly staff further enhance the stay, making it a welcoming and comfortable retreat. The hotel's charming and quirky character leaves a lasting impression, providing an outstanding and fabulous experience right in one of London's central locations.
Breakfast
While the majority of reviews commend the breakfast for its quality and generous portions, there have been instances where guests felt the experience could be improved. Some felt the breakfast was underwhelming or overpriced with occasional complaints about undercooked eggs and the need for a more extensive menu.
Despite these minor setbacks, the general sentiment leans heavily towards positive. From the exceptional English breakfast to the exclusive dishes at the Yopo restaurant, The Mandrake's morning offerings consistently leave guests satisfied and ready to start their day.
Dinner
The Yopo restaurant stands out with its exquisite dishes, though guests have commented on the small portion sizes. While most reviews praise the dining experience as amazing or outstanding, a few mention the prices being on the higher side and a somewhat strange atmosphere.
Despite the occasional critique about portion sizes and pricing, the majority of the feedback highlights the delectable cuisine and wonderful dining settings, making it a memorable dining destination for visitors.
Rooms
However, several reviews pointed out that the rooms tend to be on the smaller side, which some found surprising given the hotel's boutique nature and location in London. Despite the compact size, the rooms generally had everything needed for a comfortable stay, including attention to detail and stylish decor.
There were a few maintenance issues and inconsistencies with the room appearances compared to the pictures, which left some guests feeling that the rooms could have been better maintained. Noise wasn’t a significant issue and the property itself is hailed as incredible with a youthful energy and a beautiful bar and restaurant area.
Overall, if seeking a unique and chic boutique experience in London, The Mandrake delivers on style and comfort, though those in need of more spacious accommodations might need to adjust expectations or consider suite options like the Mandrake or Newman Room.
Beds
Cleanliness
While the general cleanliness is good and most rooms are described as very clean and immaculate, there are some recurrent issues noted by visitors. A few guests pointed out small areas where cleanliness could be improved, such as hair in corners, dirty sheets and occasional orange mould in the grout. Some minor flaws were found, like lights that didn't work properly and bathroom floors or toilets needing a more thorough clean.
Despite some rooms being described as small and their decor ordinary, the hotel's overall impression remains positive due to its cleanliness and comfortable facilities. Guests consistently find the property to be very clean and feel that it looks quite impressive. The Mandrake continues to charm visitors with its special charm and impressive outlook.
Staff
Reception staff, including Nazz, were frequently praised for their professionalism, warm welcome and personal touches like remembering guests' names. The bar staff were also noted for their great sense of fun. The cleanliness, atmosphere and service level conveyed through these accounts suggest a team at 'The Mandrake' who are not only skilled but genuinely enjoy making guests feel at home.
Overall, it's clear that the hotel’s staff make a significant impact with their attentiveness, professionalism and warm hospitality, contributing greatly to a memorable and repeat-worthy experience for guests.
5 Star
No, The Mandrake doesn't have any pool.
Yes, a spa is available at The Mandrake.
No, The Mandrake doesn't allow dogs.
No, parking facilities aren't available at The Mandrake.
No, The Mandrake doesn't have a gym.
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