The Colonnade
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Summary of reviewsThe Colonnade, located in London's picturesque Little Venice, is celebrated for its charming and quiet neighborhood setting, providing easy access to public transportation and notable landmarks. Guests appreciate the historic building's character and classic English decor, enhancing their overall stay experience. Its proximity to a variety of dining options further adds to the hotel's appeal, especially for those arriving late or looking to explore local culinary delights.
However, reviews reveal several areas needing significant improvements. The breakfast service, while adequate for some, is largely criticized for its lack of variety and poor quality, falling short of expectations for a four-star hotel. Similarly, the rooms, though spacious and comfortable for some, suffer from inconsistent maintenance and cleanliness issues, including outdated decor, non-functional amenities and reports of discomforting conditions like mold and unpleasant odors. This inconsistency extends to the Wi-Fi service, which is described as unreliable and frequently problematic.
Family travelers find the hotel's location convenient, but face challenges with basic amenities and room conditions, while nightlife enthusiasts benefit from nearby bars and restaurants, albeit at the cost of occasional noise disturbances.
The staff receive mixed feedback with many guests acknowledging their friendliness and helpfulness, yet others experience unprofessional behavior and poor problem resolution. Additionally, the hotel's advertised four-star rating is often contested by guests who feel it does not meet the expected standards.
In summary, while The Colonnade’s location and historic charm present a unique appeal, substantial improvements in breakfast offerings, room maintenance, cleanliness, Wi-Fi service and consistent professionalism among staff are necessary to fulfill its four-star promise and enhance the overall guest experience.
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However, reviews reveal several areas needing significant improvements. The breakfast service, while adequate for some, is largely criticized for its lack of variety and poor quality, falling short of expectations for a four-star hotel. Similarly, the rooms, though spacious and comfortable for some, suffer from inconsistent maintenance and cleanliness issues, including outdated decor, non-functional amenities and reports of discomforting conditions like mold and unpleasant odors. This inconsistency extends to the Wi-Fi service, which is described as unreliable and frequently problematic.
Family travelers find the hotel's location convenient, but face challenges with basic amenities and room conditions, while nightlife enthusiasts benefit from nearby bars and restaurants, albeit at the cost of occasional noise disturbances.
The staff receive mixed feedback with many guests acknowledging their friendliness and helpfulness, yet others experience unprofessional behavior and poor problem resolution. Additionally, the hotel's advertised four-star rating is often contested by guests who feel it does not meet the expected standards.
In summary, while The Colonnade’s location and historic charm present a unique appeal, substantial improvements in breakfast offerings, room maintenance, cleanliness, Wi-Fi service and consistent professionalism among staff are necessary to fulfill its four-star promise and enhance the overall guest experience.
4-Star Hotel
The Colonnade offers elegant rooms and a convenient location. It is appreciated for its comfortable accommodations and excellent amenities.
Boutique-style Hotel
Historic Hotel
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Guest Reviews
Nestled in a charming and quiet neighborhood of London's Little Venice, The Colonnade boasts an excellent location that is repeatedly praised by guests. The hotel's vicinity to public transportation is a significant highlight with Warwick Avenue underground station just a stone's throw away, facilitating quick and easy access to various parts of the city, including central London, Oxford Street for shopping and popular sightseeing spots.
The surrounding area is described as beautiful and calm, away from the typical hustle and bustle, yet still central and convenient. Guests appreciate the short walking distances to Paddington Station and an array of local shops, restaurants and cafes that add to the hotel's appeal. The setting is particularly ideal for those attending events at nearby landmarks like Lord's Cricket Ground.
Character and charm are notable features of The Colonnade, a historic building that resonates with the elegance of a bygone era. Its beautiful interior design and classic English decoration are frequently mentioned as adding to the overall positive experience.
In summary, The Colonnade's ideal location, nestled in a scenic part of London with excellent transport links and nearby amenities, makes it a preferred choice for travelers looking for both convenience and tranquility.
The breakfast at 'The Colonnade' has garnered mixed feedback from guests, predominantly skewing towards the negative. While some appreciated the complimentary continental breakfast with fresh bread and a few toppings and a few described it as nice or adequate, the vast majority found it lacking in variety and quality. Many reviews mentioned the simplicity and limited selection, often just bread, ham and cheese with some cereal and toast. Several guests expressed disappointment at the absence of a classic English breakfast and noted that more variety would have been appreciated.
Criticisms included poor quality food with reports of stale cereals, hard pastries and overcooked eggs. The breakfast area hygiene was another concern with mentions of dirty rooms and utensils, uncooked or poorly presented food and even incidences of food being left uncovered for prolonged periods. Some guests were dismayed by the lack of fresh coffee and the prominence of instant coffee with a few mentioning the absence of other basic breakfast items like butter or orange juice.
Given these reviews, while the hotel’s breakfast might be a convenient start to the day for some, many guests felt it fell short of expectations for a four-star hotel. This highlights the need for improvement in both the variety and quality of the breakfast offerings.
The Colonnade is nestled in a delightful neighborhood, offering easy access to a variety of dining options. Guests have praised the assortment of nearby restaurants, cafes and bistros, creating a vibrant dining scene that caters to different tastes. The presence of affordable restaurant choices is particularly appreciated, making it convenient for late arrivals to still enjoy a good meal. Additionally, there's a pub next door known for its amazing food, further enhancing the dining experience.
However, The Colonnade's in-house dining options receive mixed feedback. While there is mention of a restaurant at the front that appears satisfactory, some guests note the absence of a dedicated restaurant and bar within the hotel itself. Breakfast offerings at the hotel have been critiqued with reports of an inadequate hot food selection and an overall disappointing breakfast spread.
Despite some shortcomings, the proximity to Little Venice and the variety of local eateries contribute positively to the overall dining experience for guests staying at The Colonnade.
The reviews of 'The Colonnade' hotel present a mixed bag regarding the rooms. On the positive side, many guests appreciated the spaciousness and large size of the rooms with some finding their rooms comfortable and equipped with basic facilities like tea and coffee stations. Some were pleased with upgrades to bigger rooms with massive beds, noting that the hotel offered good room sizes and beautiful views of the neighborhood. Several reviews also mentioned that rooms were clean upon arrival and that the staff was generally helpful.
However, numerous reviews highlighted significant issues, indicating that the hotel's rooms are in dire need of renovation. Guests complained about old and run-down decor with peeling wallpaper, stained carpets and broken furniture appearing to be frequent problems. Cleanliness was a recurrent concern with mentions of dirty bed linen, dust, mouldy walls and unpleasant odors in the rooms. Issues with the bathroom facilities, such as non-functional showers, missing tiles and sewage smells, were common complaints. Some guests also noted that their rooms were cold upon arrival, lacked basic amenities like kettles or had technical problems like non-working lights and TVs.
Furthermore, many guests were disappointed with the state of repair of the rooms, pointing out defective air conditioning units, broken fixtures and unsafe conditions like exposed wires and leaking ceilings. The overall impression is that, while the hotel has potential with its spacious rooms and good location, it falls short in maintenance and cleanliness, making for an underwhelming stay for many guests. The hotel appears to have a fundamental need for significant investment in improvement to meet guests' expectations and match its advertised standards.
The beds at The Colonnade have received mixed reviews from guests, ranging from highly positive to extremely negative experiences. Many guests appreciated the comfort of the beds, frequently describing them as comfortable, super comfortable and very comfortable. A few highlighted that the beds were clean and that some rooms even featured separate seating and sofa areas, adding to the overall comfort.
However, numerous guests encountered significant issues with the beds. Complaints included beds that were broken, sunken in the middle or had saggy and poor-quality mattresses. Some reviewers mentioned bed frames that were damaged and the bedsheets and mattresses that were stained, sometimes even with bedbugs or bed lice present. Several remarked on uncomfortable, springy mattresses that felt old and worn out with springs poking through, making sleep difficult and in some cases nearly impossible.
Other guests highlighted additional problems such as mismatched bed components, beds too small for their frames and beds made from two singles pushed together. Some mentioned issues with the bedding itself, such as thin or dirty duvets and sheets with stains. Criticisms also included the overall cleanliness of the beds and surrounding areas with mentions of hair, dust and other signs of previous use.
In conclusion, while a number of guests found the beds at The Colonnade to be quite comfortable and conducive to a good night's rest, there were also many who experienced significant discomfort and cleanliness issues. It appears that the quality of the beds varies widely depending on the specific room, making it advisable for potential guests to consider these factors when booking.
The cleanliness of The Colonnade has garnered significant criticism from guests. While a few positive remarks acknowledge clean rooms, windows and bedding, the overall sentiment leans heavily towards unsatisfactory conditions. Numerous reviews indicate a lack of proper housekeeping with issues such as dirty carpets, moldy bathrooms, stained walls and unclean bed linens being frequently mentioned. Guests reported encountering mold, cobwebs and dust in both private rooms and communal areas. Furthermore, the presence of bed bugs, smelly and damp environments and outdated decor added to the unfavorable experience. Despite a handful of guests finding cleanliness passable or acceptable, the prevailing view is that The Colonnade suffers from severe neglect, making it far from meeting basic hygiene standards. The extensive negative feedback suggests a need for a comprehensive overhaul of cleaning practices and maintenance.
The reviews of 'The Colonnade' highlight a mixed experience with the hotel staff. On a positive note, many guests found the staff to be friendly, helpful and accommodating with several reviews specifically mentioning the politeness and welcoming attitude of the reception desk. The friendliness and responsiveness of the staff were often praised and some guests pointed out individual staff members who went above and beyond to ensure a pleasant stay.
However, the reviews also indicate significant issues with staff behavior and professionalism. Some guests encountered rudeness, unhelpfulness and a lack of interest from the staff. There were mentions of staff being distracted, sarcastic and even unprofessional with instances of internal conflicts and management issues. Several reviews mentioned poor communication and unsatisfactory resolution of problems, leading to a frustrating experience.
In summary, while there are positive aspects regarding the friendly and helpful nature of some staff members at 'The Colonnade,' inconsistent service and occasional unprofessionalism remain significant concerns for many guests.
At The Colonnade, Wi-Fi connectivity appears consistently problematic according to guest reviews. A number of visitors reported that the internet either didn't work at all or worked very sporadically. Many guests mentioned having no access to Wi-Fi in their bedrooms with functionality sometimes limited to the reception area. Furthermore, those who did manage to connect often found the internet slow, unreliable and frequently disconnecting. Complaints included having to rely on personal data due to the lack of Wi-Fi, receiving no Wi-Fi code and encountering bandwidth issues. Guests noted that the Wi-Fi issues persisted despite claims of recent fixes. Overall, the hotel's Wi-Fi service leaves much to be desired and has been a consistent source of frustration for visitors.
The Colonnade offers a mixed experience for families traveling with children. On the positive side, the hotel's location is convenient for family outings and some guests found the rooms to be adequately spacious for the entire family. The breakfast, though generally limited, seemed to be a hit with the kids, contributing to its reputation as a relatively good value for family holidays.
However, there are several areas where the hotel falls short. Issues such as no towels or pillowcases for everyone, shared rooms with different height mattresses and the requirement to carry a pram up multiple flights of stairs posed significant challenges for some families. Some rooms presented signs of wear like water-stained walls, which detracted from the overall experience. Additionally, there were complaints about the breakfast being too basic, leaving families wanting more variety.
Despite its charms and some positive aspects, the overall consensus indicates that improvements are necessary to make The Colonnade a more family-friendly hotel.
The Colonnade is positioned in a central location, making it ideal for exploring the nearby nightlife. Guests will find a selection of bars just around the corner, as well as a pub near the station. The hotel's vicinity also boasts some very good restaurants, perfect for dining before heading out for the evening. In terms of convenience, the proximity to a tube station and accessible bus connections further enhance the ease of getting around, making it an excellent choice for those planning a night out. However, some guests experienced noise disturbances late at night and felt uncomfortable stepping out for a cigarette. Despite this, the majority appreciate the convenience and variety of nightlife options available close to the hotel.
The Colonnade has received numerous reviews contesting its four-star rating. Many guests expressed significant disappointment, noting that the hotel did not live up to the advertised status. Contrary to its claims, the property lacks the expected standards and seems more comparable to a one-star establishment. Issues highlighted include the poor condition and cleanliness, along with insufficient upkeep and management. Moreover, the overall experience, including amenities like breakfast, was deemed subpar for a four-star hotel. Guests were also disturbed by noise from nearby transport, which exacerbated their dissatisfaction. Despite a few mentions of efficient staff, the consensus remains that The Colonnade falls far short of its four-star presentation. Many reviewers suggested exploring alternative accommodations in the area.
The Colonnade has received mixed feedback regarding its suitability for business travelers. On the positive side, the hotel's location appears to be advantageous for business purposes, making it convenient for those on quick business trips to London or attending meetings. The value for business travel is noted, suggesting that it provides a cost-effective option.
However, some areas need improvement, particularly in the realm of business facilities. There are no business-specific equipment in the rooms, which could be a drawback for those who need to work from their accommodation. Internet connectivity for work is highlighted, indicating a positive aspect for business connectivity needs. On the downside, there are significant concerns about customer service at the reception, including unresponsiveness to inquiries and a lack of friendliness, which could affect the overall business travel experience.
Visitors to The Colonnade are repeatedly charmed by the historical significance and aesthetic appeal of this period style building. This beautiful, characterful hotel is nestled in an area known for its picturesque surroundings. The exterior appearance maintains a timeless grandeur, described often as classic English decoration, along with a Victorian lift that accentuates its age and historical charm.
The interior reflects the building’s history with many appreciating the decor that, while old-fashioned, adds to the charm and character of the place. Guests particularly enjoy the influence of past notable residents like Freud and Turing, enhancing the hotel's allure. Despite some rooms appearing a bit dated, they are equipped with all necessary amenities and provide ample space.
The overall beauty of this former Victorian and Georgian residence shines through, although there are mentions of the need for some renovation to restore it to its full glory. Adding to the allure, a quaint crepe stall outside underscores the property’s whimsical yet historic atmosphere. The location is ideal for guests attending events nearby, further adding convenience to its list of merits. The hotel atmosphere is complemented by lovely staff, making a stay at The Colonnade a blend of historical elegance and charm.
The Colonnade, nestled in a good and central area close to transportation, exudes a distinct boutique charm that sets it apart from modern hotel chains. Visitors appreciate its lovely, homey feel, which evokes the sensation of being in a quaint, vacation-like town. The hotel’s quaint charm and boutique decor receive high praise, offering great value and comfort.
Feedback frequently highlights the exceptionally friendly staff, who contribute significantly to the warm and welcoming atmosphere. Decorated in a boutique style, The Colonnade stands as a small, friendly hotel that many find worth staying at for its unique character and lovely staff. Overall, it provides a charming and comfortable escape with a personal touch, making it a memorable choice for travelers seeking something different from the conventional modern hotel experience.
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Location
The surrounding area is described as beautiful and calm, away from the typical hustle and bustle, yet still central and convenient. Guests appreciate the short walking distances to Paddington Station and an array of local shops, restaurants and cafes that add to the hotel's appeal. The setting is particularly ideal for those attending events at nearby landmarks like Lord's Cricket Ground.
Character and charm are notable features of The Colonnade, a historic building that resonates with the elegance of a bygone era. Its beautiful interior design and classic English decoration are frequently mentioned as adding to the overall positive experience.
In summary, The Colonnade's ideal location, nestled in a scenic part of London with excellent transport links and nearby amenities, makes it a preferred choice for travelers looking for both convenience and tranquility.
Breakfast
Criticisms included poor quality food with reports of stale cereals, hard pastries and overcooked eggs. The breakfast area hygiene was another concern with mentions of dirty rooms and utensils, uncooked or poorly presented food and even incidences of food being left uncovered for prolonged periods. Some guests were dismayed by the lack of fresh coffee and the prominence of instant coffee with a few mentioning the absence of other basic breakfast items like butter or orange juice.
Given these reviews, while the hotel’s breakfast might be a convenient start to the day for some, many guests felt it fell short of expectations for a four-star hotel. This highlights the need for improvement in both the variety and quality of the breakfast offerings.
Dinner
However, The Colonnade's in-house dining options receive mixed feedback. While there is mention of a restaurant at the front that appears satisfactory, some guests note the absence of a dedicated restaurant and bar within the hotel itself. Breakfast offerings at the hotel have been critiqued with reports of an inadequate hot food selection and an overall disappointing breakfast spread.
Despite some shortcomings, the proximity to Little Venice and the variety of local eateries contribute positively to the overall dining experience for guests staying at The Colonnade.
Rooms
However, numerous reviews highlighted significant issues, indicating that the hotel's rooms are in dire need of renovation. Guests complained about old and run-down decor with peeling wallpaper, stained carpets and broken furniture appearing to be frequent problems. Cleanliness was a recurrent concern with mentions of dirty bed linen, dust, mouldy walls and unpleasant odors in the rooms. Issues with the bathroom facilities, such as non-functional showers, missing tiles and sewage smells, were common complaints. Some guests also noted that their rooms were cold upon arrival, lacked basic amenities like kettles or had technical problems like non-working lights and TVs.
Furthermore, many guests were disappointed with the state of repair of the rooms, pointing out defective air conditioning units, broken fixtures and unsafe conditions like exposed wires and leaking ceilings. The overall impression is that, while the hotel has potential with its spacious rooms and good location, it falls short in maintenance and cleanliness, making for an underwhelming stay for many guests. The hotel appears to have a fundamental need for significant investment in improvement to meet guests' expectations and match its advertised standards.
Beds
However, numerous guests encountered significant issues with the beds. Complaints included beds that were broken, sunken in the middle or had saggy and poor-quality mattresses. Some reviewers mentioned bed frames that were damaged and the bedsheets and mattresses that were stained, sometimes even with bedbugs or bed lice present. Several remarked on uncomfortable, springy mattresses that felt old and worn out with springs poking through, making sleep difficult and in some cases nearly impossible.
Other guests highlighted additional problems such as mismatched bed components, beds too small for their frames and beds made from two singles pushed together. Some mentioned issues with the bedding itself, such as thin or dirty duvets and sheets with stains. Criticisms also included the overall cleanliness of the beds and surrounding areas with mentions of hair, dust and other signs of previous use.
In conclusion, while a number of guests found the beds at The Colonnade to be quite comfortable and conducive to a good night's rest, there were also many who experienced significant discomfort and cleanliness issues. It appears that the quality of the beds varies widely depending on the specific room, making it advisable for potential guests to consider these factors when booking.
Cleanliness
Staff
However, the reviews also indicate significant issues with staff behavior and professionalism. Some guests encountered rudeness, unhelpfulness and a lack of interest from the staff. There were mentions of staff being distracted, sarcastic and even unprofessional with instances of internal conflicts and management issues. Several reviews mentioned poor communication and unsatisfactory resolution of problems, leading to a frustrating experience.
In summary, while there are positive aspects regarding the friendly and helpful nature of some staff members at 'The Colonnade,' inconsistent service and occasional unprofessionalism remain significant concerns for many guests.
Wi-Fi
Family
However, there are several areas where the hotel falls short. Issues such as no towels or pillowcases for everyone, shared rooms with different height mattresses and the requirement to carry a pram up multiple flights of stairs posed significant challenges for some families. Some rooms presented signs of wear like water-stained walls, which detracted from the overall experience. Additionally, there were complaints about the breakfast being too basic, leaving families wanting more variety.
Despite its charms and some positive aspects, the overall consensus indicates that improvements are necessary to make The Colonnade a more family-friendly hotel.
Nightlife
4 Star
Business
However, some areas need improvement, particularly in the realm of business facilities. There are no business-specific equipment in the rooms, which could be a drawback for those who need to work from their accommodation. Internet connectivity for work is highlighted, indicating a positive aspect for business connectivity needs. On the downside, there are significant concerns about customer service at the reception, including unresponsiveness to inquiries and a lack of friendliness, which could affect the overall business travel experience.
Historic
The interior reflects the building’s history with many appreciating the decor that, while old-fashioned, adds to the charm and character of the place. Guests particularly enjoy the influence of past notable residents like Freud and Turing, enhancing the hotel's allure. Despite some rooms appearing a bit dated, they are equipped with all necessary amenities and provide ample space.
The overall beauty of this former Victorian and Georgian residence shines through, although there are mentions of the need for some renovation to restore it to its full glory. Adding to the allure, a quaint crepe stall outside underscores the property’s whimsical yet historic atmosphere. The location is ideal for guests attending events nearby, further adding convenience to its list of merits. The hotel atmosphere is complemented by lovely staff, making a stay at The Colonnade a blend of historical elegance and charm.
Boutique-Style
Feedback frequently highlights the exceptionally friendly staff, who contribute significantly to the warm and welcoming atmosphere. Decorated in a boutique style, The Colonnade stands as a small, friendly hotel that many find worth staying at for its unique character and lovely staff. Overall, it provides a charming and comfortable escape with a personal touch, making it a memorable choice for travelers seeking something different from the conventional modern hotel experience.
No, The Colonnade doesn't have any pool.
No, a spa isn't available at The Colonnade.
No, The Colonnade doesn't allow dogs.
No, parking facilities aren't available at The Colonnade.
No, The Colonnade doesn't have a gym.
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