Holiday Inn Express London-Hammersmith by IHG
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Summary of reviewsHoliday Inn Express London-Hammersmith by IHG, enjoys high guest praise for its strategic location, cleanliness and staff friendliness. Its prime positioning in the heart of Hammersmith offers excellent access to transport links, making it easy for visitors to explore central London and beyond. Proximity to the Eventim Apollo and a host of local shops, pubs and restaurants adds to its appeal. Guests find the area not only vibrant but also quiet and convenient for both business and leisure.
Breakfast at the hotel is generally well-received with a variety of hot and cold options that cater to different dietary needs, including gluten-free and vegan choices. The complimentary nature of the breakfast, along with the availability of unlimited coffee throughout the day, enhances the overall guest experience. However, some guests suggest improvements could be made in terms of variety and replenishment during busy times.
Rooms are modern, clean and functional, although often noted as small, particularly for families. Guests appreciate the comfortable beds and quiet atmosphere conducive to good sleep, even if some encounters with external noise and occasional plumbing issues are reported. Cleanliness is a strong point, though some remarks about stained carpets and minor maintenance needs indicate room for improvement.
The hotel staff frequently receive accolades for their friendliness and helpfulness, significantly contributing to a positive and welcoming atmosphere. However, occasional isolated instances of unfriendliness are mentioned but do not detract from the overall positive view.
Free and reliable wifi is another benefit often highlighted by guests, although some experience inconsistencies in certain areas. Parking at the hotel is convenient and reasonably priced, though limited spaces can sometimes pose challenges, particularly for larger vehicles.
Families appreciate the clean and comfortable environment and the friendly staff. Although room sizes may be tight for larger families, the hotel's location and complimentary breakfast make it a favorable option. The hotel also garners favorable feedback for its local nightlife accessibility, providing an array of options for evening entertainment and dining.
Beds, particularly the main ones, are commonly described as clean and comfortable, whereas the sofa beds receive criticism for their comfort levels. Similarly, pillows are often found to be too hard and high, which might impact sleep quality.
Overall, Holiday Inn Express London-Hammersmith manages to blend centrality, cleanliness and friendly service efficiently, making it a suitable choice for a variety of travelers seeking a convenient and comfortable stay in London.
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Breakfast at the hotel is generally well-received with a variety of hot and cold options that cater to different dietary needs, including gluten-free and vegan choices. The complimentary nature of the breakfast, along with the availability of unlimited coffee throughout the day, enhances the overall guest experience. However, some guests suggest improvements could be made in terms of variety and replenishment during busy times.
Rooms are modern, clean and functional, although often noted as small, particularly for families. Guests appreciate the comfortable beds and quiet atmosphere conducive to good sleep, even if some encounters with external noise and occasional plumbing issues are reported. Cleanliness is a strong point, though some remarks about stained carpets and minor maintenance needs indicate room for improvement.
The hotel staff frequently receive accolades for their friendliness and helpfulness, significantly contributing to a positive and welcoming atmosphere. However, occasional isolated instances of unfriendliness are mentioned but do not detract from the overall positive view.
Free and reliable wifi is another benefit often highlighted by guests, although some experience inconsistencies in certain areas. Parking at the hotel is convenient and reasonably priced, though limited spaces can sometimes pose challenges, particularly for larger vehicles.
Families appreciate the clean and comfortable environment and the friendly staff. Although room sizes may be tight for larger families, the hotel's location and complimentary breakfast make it a favorable option. The hotel also garners favorable feedback for its local nightlife accessibility, providing an array of options for evening entertainment and dining.
Beds, particularly the main ones, are commonly described as clean and comfortable, whereas the sofa beds receive criticism for their comfort levels. Similarly, pillows are often found to be too hard and high, which might impact sleep quality.
Overall, Holiday Inn Express London-Hammersmith manages to blend centrality, cleanliness and friendly service efficiently, making it a suitable choice for a variety of travelers seeking a convenient and comfortable stay in London.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Accessible Hotel
3-Star Hotel
Guest Reviews
Situated in the vibrant heart of Hammersmith, the Holiday Inn Express London-Hammersmith by IHG, boasts an excellent location that receives universal praise from visitors. Conveniently close to multiple Underground stations, such as Hammersmith and Ravenscourt Park, guests find it easy to access central London and other key destinations. The hotel is particularly noted for its proximity to the Eventim Apollo, making it an ideal stay for concert-goers. Surrounding the hotel are numerous shops, restaurants, pubs and cafes, ensuring that guests have plenty of dining and shopping options within walking distance. Additionally, the convenient transport links make trips to and from Heathrow Airport straightforward.
Many reviews highlight the hotel's position on or near bustling High Streets yet appreciate its quiet atmosphere despite being in the thick of things. The nearby Thames offers scenic walks and more dining options along the river. This makes it a perfect base for exploring London, satisfying both business travelers and tourists who wish to delve into the city's attractions while enjoying a comfortable and accessible stay. Overall, the Holiday Inn Express London-Hammersmith stands out for blending centrality with ease of access, catering aptly to diverse travel needs.
The breakfast experience at Holiday Inn Express London-Hammersmith receives generally positive feedback from guests with many appreciating the variety and quality of the food offered. Descriptions like "very good," "excellent," "lovely," and "great" are common, highlighting a widespread satisfaction with the meal. There are specific mentions of the hot and cold options with traditional English breakfast components such as sausages, bacon, scrambled eggs and beans being appreciated. Some guests were particularly pleased with the inclusion of gluten-free and vegan options.
Complimentary breakfast is a notable advantage with guests finding it convenient and an added value to their stay. The unlimited access to coffee and hot beverages throughout the day is also a plus. The breakfast is described as plentiful and well-catered to meet diverse tastes, making it easy for guests to start their day on a positive note.
However, some areas for improvement are noted. Several guests mentioned the need for more variety, specifically in terms of pastries, fresh fruits, vegetables and cooked options. Cold food, diluted orange juice and basic selection were points of criticism. The breakfast area can get very crowded and chaotic with some guests finding it challenging to find a table and items not being replenished quickly. Specific mentions of subpar coffee and certain food items being bland or of poor quality also surfaced.
In summary, while there are areas for improvement, most guests found the breakfast at Holiday Inn Express London-Hammersmith satisfactory with a good range of options and plenty to eat, making it a pleasant start to their day.
Holiday Inn Express London-Hammersmith offers a mix of modern and functional rooms that have garnered considerable praise for their cleanliness and comfort. Despite the consistent cleanliness highlighted across many reviews, the room sizes are a frequent subject of discussion. Many guests reported the rooms as small, particularly for families with some describing them as cramped or tight. The family rooms, in particular, are mentioned as sometimes insufficient in size for more than two people.
The decor of the rooms generally leans towards modern and tidy, although a few guests did find some rooms to be slightly dated or in need of minor updates, such as bathroom renovations and replacing worn-out carpets. Essential amenities are well-covered with rooms often described as well-equipped, including comfortable beds and modern facilities, although the absence of a fridge and occasional plumbing issues were noted in some reviews.
Comfort remains a strong point with many guests complimenting the comfortable beds and quiet atmosphere, conducive for a good night's sleep. However, noise from nearby trains and external factors occasionally disrupted the otherwise quiet experience for some guests.
The bathrooms, while mostly clean and functional, had mixed feedback regarding their condition with some needing grouting or tile repairs and others being described as spacious and modern.
Despite the criticisms on room size and occasional maintenance issues, the overall sentiment underscores the hotel’s cleanliness, reasonable comfort and practical design, making it a suitable choice for short stays or for guests prioritizing a clean and handy location in London.
At the Holiday Inn Express London-Hammersmith, an IHG hotel, guests frequently praise the comfort of the main beds. Many reviews highlight that the beds are clean with crisp linens and cozy touches, making for a pleasant night's sleep. The main sleeping arrangements are often described as large with some guests noting particularly comfortable and super-comfy experiences.
However, feedback on the sofa beds is less positive. Guests often find them poorly sized, too narrow and uncomfortable, especially for children. Several reviews mention specific issues with the sofa bed mattress being too thin, lumpy or generally of poor quality.
The pillows provided by the hotel receive mixed reviews. While some guests find them passable, many report that the pillows are too hard and high, detracting from the overall sleep quality. Some even describe the pillows as the worst they have encountered in any hotel.
In summary, while the main beds at the Holiday Inn Express London-Hammersmith deliver comfort and cleanliness, the same cannot be said for the sofa beds and the pillows often leave much to be desired.
Holiday Inn Express London-Hammersmith by IHG, frequently receives commendations for its overall cleanliness. Many guests highlight the cleanliness of the hotel, describing it as spotless, very clean and tidy. Rooms are often noted to be clean, comfortable and well-maintained with clean linens and spotless bathrooms. The daily cleaning service is appreciated and several guests specifically mention clean towels and fresh bed linen.
However, there are mixed reviews regarding certain specifics. While many found the rooms and common areas very clean, some criticisms arise concerning stained carpets, dirty windows and occasional lapses in thorough housekeeping. A few guests reported issues with mould in bathrooms, as well as neglected housekeeping tasks such as unemptied trash bins and uncollected dishes.
The overall impression of cleanliness at the hotel seems positive with frequent remarks about impeccable rooms and facilities. The friendly cleaning staff also receive positive mentions for their efforts. Still, there are instances where deeper carpet cleaning and a bit more attention to detail in housekeeping could enhance the guest experience.
The Holiday Inn Express London-Hammersmith enjoys high praise for its staff from a majority of its guests. Reviews highlight that the staff is consistently described as friendly, helpful and kind, often going above and beyond to ensure guests have a pleasant stay. Many guests were greeted with warm, welcoming smiles from the dedicated reception team, who were noted as being efficient and professional. The attentiveness and willingness to assist were commonly appreciated with several guests calling out specific team members like Adrian and Rosilina for their exceptional service.
Breakfast staff were frequently mentioned for their cheerfulness and efficiency, contributing to a positive start to the day. Though there were a few isolated incidents of unfriendliness and rudeness, these did not significantly overshadow the overall consensus of the staff's positive and accommodating nature. Altogether, the service provided by the staff significantly enhanced the guest experience at this well-organized and clean hotel.
The wifi at Holiday Inn Express London-Hammersmith by IHG, has generally received positive feedback from guests. Descriptors such as reliable, good, excellent and fast are commonly used to describe the connectivity. Many guests highlighted the availability of free wifi, noting that the network was consistent and offered good speeds, making it fuss-free and efficient for their needs. In the lobby space, the wifi was particularly strong and the internet was remarked to be very good. However, some inconsistencies were reported with a few guests experiencing slow or weak connections in certain rooms or areas. Overall, the hotel provides a dependable and complimentary wifi service that meets the basic requirements of most travelers.
The parking situation at Holiday Inn Express London-Hammersmith presents a mix of experiences according to guest reviews. Many guests highlight the convenience of having on-site parking, noting it is easily accessible and beneficial for those driving in. The location offers secure parking at a reasonable price, which is particularly appreciated. For many, the car parking is easy, convenient and the on-site availability is considered an added bonus. Some guests found it helpful that the overnight parking on the main street is free and that there are plenty of parking spaces around the area.
However, the space itself is quite limited with only 25 spots available in a small parking lot, making it occasionally difficult to find a place. This has led to some frustration for guests who arrived to find no parking spots available or encountered awkwardly parked cars. The parking lot can be very crowded and larger vehicles may struggle with the narrow garage entry.
Charges for parking do apply and can sometimes be viewed as expensive. Pre-booking a parking spot is advisable to avoid the challenge of finding a space. Despite these occasional issues, the overall guest consensus leans towards the added convenience and reasonable pricing of the on-site parking.
Based on numerous reviews, 'Holiday Inn Express London-Hammersmith by IHG' presents a mixed experience for families, particularly when it comes to room size. While many guests found the hotel to be family-friendly and perfect for holidays with young children, the consensus is clear that the rooms are often too small for a family of four. Despite this, some guests did mention that the rooms are clean and comfortable and a few noted the presence of large and spacious family rooms.
Children seem to enjoy the stay and the hotel provides a safe and child-friendly environment equipped with comfortable beds and extra pillows. The friendly and polite staff consistently earn high praise, contributing to a welcoming atmosphere for families. Complimentary breakfast is another highlight, leaving families satisfied with a variety of offerings.
The hotel’s excellent location near tube stations and numerous shops adds to its appeal, making it a convenient hub for families visiting London. However, given the frequent mention of cramped rooms, it’s evident that managing space can be challenging, especially when the sofa bed is extended.
Overall, the hotel is deemed good value for money, particularly for short stays. While the compact rooms may not be ideal for larger families or longer visits, the accommodating staff and strategic location make it a viable option for families exploring London.
Holiday Inn Express London-Hammersmith by IHG, boasts a prime location for night owls and those seeking vibrant evening entertainment. Positioned near three metro lines, it grants easy access to central London’s nightlife, malls and eateries. The surrounding area is peppered with a host of pubs, bars and restaurants, many of which are within a short walk from the hotel, making it a convenient spot for dining and socializing.
Key attractions like the Hammersmith Apollo are nearby, enhancing the appeal of the hotel for concert-goers and those wishing to enjoy a night out. The neighborhood includes a Wetherspoons and various other value-for-money pubs that contribute to a lively, yet manageable nightlife scene.
It's worth noting that while the hotel’s proximity to these entertainment spots is a significant perk, some guests have found the noise from local pubs slightly intrusive, though it generally doesn't last too late into the night. The location's benefits with bars, eateries and excellent transport links, outweigh any minor inconveniences, making it an ideal choice for those who prioritize nightlife and local dining experiences on their stay.
Holiday Inn Express London-Hammersmith by IHG, garners mixed feedback regarding its dog-friendly facilities and services. Guests appreciate the hotel's overall dog-friendly policy, highlighting the welcoming gesture of providing welcome bags for dogs. The room setup is designed to accommodate dogs, which adds convenience for pet owners.
However, there are notable inconsistencies. Some reviews mention that dogs are not allowed in rooms and the bed arrangements may be awkward for dogs. The neighborhood's suitability for dogs is also debated with some finding it accommodating while others describe it as dog-hostile. Despite these varying experiences, guests generally find the hotel makes driving into the city with a dog easy and stress-free.
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Location
Many reviews highlight the hotel's position on or near bustling High Streets yet appreciate its quiet atmosphere despite being in the thick of things. The nearby Thames offers scenic walks and more dining options along the river. This makes it a perfect base for exploring London, satisfying both business travelers and tourists who wish to delve into the city's attractions while enjoying a comfortable and accessible stay. Overall, the Holiday Inn Express London-Hammersmith stands out for blending centrality with ease of access, catering aptly to diverse travel needs.
Breakfast
Complimentary breakfast is a notable advantage with guests finding it convenient and an added value to their stay. The unlimited access to coffee and hot beverages throughout the day is also a plus. The breakfast is described as plentiful and well-catered to meet diverse tastes, making it easy for guests to start their day on a positive note.
However, some areas for improvement are noted. Several guests mentioned the need for more variety, specifically in terms of pastries, fresh fruits, vegetables and cooked options. Cold food, diluted orange juice and basic selection were points of criticism. The breakfast area can get very crowded and chaotic with some guests finding it challenging to find a table and items not being replenished quickly. Specific mentions of subpar coffee and certain food items being bland or of poor quality also surfaced.
In summary, while there are areas for improvement, most guests found the breakfast at Holiday Inn Express London-Hammersmith satisfactory with a good range of options and plenty to eat, making it a pleasant start to their day.
Rooms
The decor of the rooms generally leans towards modern and tidy, although a few guests did find some rooms to be slightly dated or in need of minor updates, such as bathroom renovations and replacing worn-out carpets. Essential amenities are well-covered with rooms often described as well-equipped, including comfortable beds and modern facilities, although the absence of a fridge and occasional plumbing issues were noted in some reviews.
Comfort remains a strong point with many guests complimenting the comfortable beds and quiet atmosphere, conducive for a good night's sleep. However, noise from nearby trains and external factors occasionally disrupted the otherwise quiet experience for some guests.
The bathrooms, while mostly clean and functional, had mixed feedback regarding their condition with some needing grouting or tile repairs and others being described as spacious and modern.
Despite the criticisms on room size and occasional maintenance issues, the overall sentiment underscores the hotel’s cleanliness, reasonable comfort and practical design, making it a suitable choice for short stays or for guests prioritizing a clean and handy location in London.
Beds
However, feedback on the sofa beds is less positive. Guests often find them poorly sized, too narrow and uncomfortable, especially for children. Several reviews mention specific issues with the sofa bed mattress being too thin, lumpy or generally of poor quality.
The pillows provided by the hotel receive mixed reviews. While some guests find them passable, many report that the pillows are too hard and high, detracting from the overall sleep quality. Some even describe the pillows as the worst they have encountered in any hotel.
In summary, while the main beds at the Holiday Inn Express London-Hammersmith deliver comfort and cleanliness, the same cannot be said for the sofa beds and the pillows often leave much to be desired.
Cleanliness
However, there are mixed reviews regarding certain specifics. While many found the rooms and common areas very clean, some criticisms arise concerning stained carpets, dirty windows and occasional lapses in thorough housekeeping. A few guests reported issues with mould in bathrooms, as well as neglected housekeeping tasks such as unemptied trash bins and uncollected dishes.
The overall impression of cleanliness at the hotel seems positive with frequent remarks about impeccable rooms and facilities. The friendly cleaning staff also receive positive mentions for their efforts. Still, there are instances where deeper carpet cleaning and a bit more attention to detail in housekeeping could enhance the guest experience.
Staff
Breakfast staff were frequently mentioned for their cheerfulness and efficiency, contributing to a positive start to the day. Though there were a few isolated incidents of unfriendliness and rudeness, these did not significantly overshadow the overall consensus of the staff's positive and accommodating nature. Altogether, the service provided by the staff significantly enhanced the guest experience at this well-organized and clean hotel.
Wi-Fi
Parking
However, the space itself is quite limited with only 25 spots available in a small parking lot, making it occasionally difficult to find a place. This has led to some frustration for guests who arrived to find no parking spots available or encountered awkwardly parked cars. The parking lot can be very crowded and larger vehicles may struggle with the narrow garage entry.
Charges for parking do apply and can sometimes be viewed as expensive. Pre-booking a parking spot is advisable to avoid the challenge of finding a space. Despite these occasional issues, the overall guest consensus leans towards the added convenience and reasonable pricing of the on-site parking.
Family
Children seem to enjoy the stay and the hotel provides a safe and child-friendly environment equipped with comfortable beds and extra pillows. The friendly and polite staff consistently earn high praise, contributing to a welcoming atmosphere for families. Complimentary breakfast is another highlight, leaving families satisfied with a variety of offerings.
The hotel’s excellent location near tube stations and numerous shops adds to its appeal, making it a convenient hub for families visiting London. However, given the frequent mention of cramped rooms, it’s evident that managing space can be challenging, especially when the sofa bed is extended.
Overall, the hotel is deemed good value for money, particularly for short stays. While the compact rooms may not be ideal for larger families or longer visits, the accommodating staff and strategic location make it a viable option for families exploring London.
Nightlife
Key attractions like the Hammersmith Apollo are nearby, enhancing the appeal of the hotel for concert-goers and those wishing to enjoy a night out. The neighborhood includes a Wetherspoons and various other value-for-money pubs that contribute to a lively, yet manageable nightlife scene.
It's worth noting that while the hotel’s proximity to these entertainment spots is a significant perk, some guests have found the noise from local pubs slightly intrusive, though it generally doesn't last too late into the night. The location's benefits with bars, eateries and excellent transport links, outweigh any minor inconveniences, making it an ideal choice for those who prioritize nightlife and local dining experiences on their stay.
Dog Friendly
However, there are notable inconsistencies. Some reviews mention that dogs are not allowed in rooms and the bed arrangements may be awkward for dogs. The neighborhood's suitability for dogs is also debated with some finding it accommodating while others describe it as dog-hostile. Despite these varying experiences, guests generally find the hotel makes driving into the city with a dog easy and stress-free.
No, Holiday Inn Express London-Hammersmith by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express London-Hammersmith by IHG.
Yes, Holiday Inn Express London-Hammersmith by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express London-Hammersmith by IHG.
No, Holiday Inn Express London-Hammersmith by IHG doesn't have a gym.
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