Holiday Inn Express London Chingford by IHG
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Summary of reviewsHoliday Inn Express London Chingford by IHG, offers a satisfactory experience with a range of features catering to different types of travelers. The hotel's location is highly praised for its convenience, especially for those attending events at Tottenham Stadium and nearby areas in East and North London. Its accessibility to public transport and close proximity to local amenities like a large Sainsbury’s supermarket enhance its overall appeal. Despite some noise from nearby major roads, the general sentiment is that the location provides excellent value, especially given the free parking and affordability compared to central London hotels.
Breakfast at the hotel receives mixed reviews. Many guests find it delicious, varied and comment on the diligent, hard-working staff maintaining cleanliness and stock. However, there are some criticisms about the limited variety, particularly for vegetarian and vegan options and issues like cold food and unclean tables. Dinner services are noted to be limited and occasionally problematic with several guests feeling that the options are overpriced and not sufficiently varied, though alternative dining options nearby help offset this concern.
The rooms are often highlighted for their cleanliness, spaciousness and comfort, particularly the comfortable beds and modern amenities. Yet, there are some recurring maintenance issues such as broken fixtures and inadequate heating or cooling. Noise and odors from traffic also detract from the overall experience for some guests. Cleanliness standards generally receive positive remarks, though inconsistencies and specific complaints about dirty carpets or stained areas suggest room for improvement.
The staff at the hotel are frequently described as friendly, professional and helpful, significantly enhancing the guest experience. Occasional negative remarks about rudeness or unhelpfulness are present but are in the minority. Positive interactions with the reception staff and their willingness to assist with inquiries or additional needs are particularly commended.
Wi-Fi service is available and free, but experiences with the connection are mixed, ranging from good and reliable to temperamental with frequent drops. The parking facilities at the hotel are widely appreciated for being ample, free and secure, adding to the convenience for those traveling by car.
For families, the hotel offers a welcoming atmosphere with provisions like cribs and free meals for children. However, the family rooms are often criticized for being too small and uncomfortable when accommodating multiple guests, especially with the sofa beds. Despite this, the friendly staff and family-friendly environment make it a viable option for short family stays.
In conclusion, Holiday Inn Express London Chingford delivers a generally positive experience with notable strengths in location, staff service and comfort. There are areas requiring improvement, particularly regarding breakfast variety, dinner options and room maintenance, but overall, the hotel remains a reasonable choice for travelers seeking affordability and convenience in East London.
Categories
Breakfast at the hotel receives mixed reviews. Many guests find it delicious, varied and comment on the diligent, hard-working staff maintaining cleanliness and stock. However, there are some criticisms about the limited variety, particularly for vegetarian and vegan options and issues like cold food and unclean tables. Dinner services are noted to be limited and occasionally problematic with several guests feeling that the options are overpriced and not sufficiently varied, though alternative dining options nearby help offset this concern.
The rooms are often highlighted for their cleanliness, spaciousness and comfort, particularly the comfortable beds and modern amenities. Yet, there are some recurring maintenance issues such as broken fixtures and inadequate heating or cooling. Noise and odors from traffic also detract from the overall experience for some guests. Cleanliness standards generally receive positive remarks, though inconsistencies and specific complaints about dirty carpets or stained areas suggest room for improvement.
The staff at the hotel are frequently described as friendly, professional and helpful, significantly enhancing the guest experience. Occasional negative remarks about rudeness or unhelpfulness are present but are in the minority. Positive interactions with the reception staff and their willingness to assist with inquiries or additional needs are particularly commended.
Wi-Fi service is available and free, but experiences with the connection are mixed, ranging from good and reliable to temperamental with frequent drops. The parking facilities at the hotel are widely appreciated for being ample, free and secure, adding to the convenience for those traveling by car.
For families, the hotel offers a welcoming atmosphere with provisions like cribs and free meals for children. However, the family rooms are often criticized for being too small and uncomfortable when accommodating multiple guests, especially with the sofa beds. Despite this, the friendly staff and family-friendly environment make it a viable option for short family stays.
In conclusion, Holiday Inn Express London Chingford delivers a generally positive experience with notable strengths in location, staff service and comfort. There are areas requiring improvement, particularly regarding breakfast variety, dinner options and room maintenance, but overall, the hotel remains a reasonable choice for travelers seeking affordability and convenience in East London.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
3-Star Hotel
Guest Reviews
Holiday Inn Express London Chingford is praised for its convenient and accessible location, particularly for those visiting Tottenham Stadium or attending events in East and North London. The hotel benefits from excellent transportation connections with multiple bus stops and a nearby underground station, making it well-linked to central London despite being situated in Zone 3. Guests appreciate the proximity to a large Sainsbury’s supermarket and other local amenities, enhancing the overall convenience of the stay.
The hotel's location offers excellent value for money, especially for those looking to avoid the higher costs of staying in the city center. Free parking is an added bonus, appealing to those traveling by car. Visitors also find it a good base for excursions into London with public transport making central London accessible within 30-45 minutes.
While some reviews noted that the hotel is further away from the city center, the efficient public transport system mitigates this concern. However, traffic noise due to its proximity to major roads has been mentioned as a downside by some guests, though others found the hotel to be quiet and conducive to a good night's sleep.
In summary, Holiday Inn Express London Chingford offers a strategic and functional location, valued for its accessibility, affordability and close proximity to public transport and local facilities. It serves as an excellent accommodation choice for events at the Tottenham Stadium and other engagements in East London.
The breakfast experience at the Holiday Inn Express London Chingford garners mixed feedback from guests with sentiments varying widely. Many guests appreciate the breakfast, describing it as delicious, plentiful and varied with particular mentions of fresh croissants and a good selection of both hot and cold dishes. The availability of traditional English breakfast options, including bacon, eggs and sausages, also receives praise. Positive remarks highlight the cleanliness of the breakfast area and the hard-working staff who strive to keep the food well-stocked despite the busy mornings.
However, some guests find the breakfast lacking in variety and note that the same items are served daily, which can get monotonous. Several reviewers mention a limited selection, especially in terms of vegetarian, vegan and non-pork options. Issues like missing cutlery, unclean tables and food items that are not replenished quickly contribute to a less favorable experience for some guests. Reports of cold food, watered-down juice and broken coffee machines further detract from the breakfast's appeal.
Despite the varied reviews, many guests value the breakfast as part of the room rate, though they suggest improvements in variety and organization to enhance the overall experience.
Holiday Inn Express London Chingford offers evening meals from a limited menu that includes options like pizza. While some guests have found the food to be good and reasonably priced, there is a general consensus on the lack of variety and the high cost of the dinner options. The kitchen sometimes struggles with service, especially on busy days.
There have been mixed reviews about the bar food – some guests found it not as advertised and others mentioned issues like cold selections and poor quality. Additionally, the bar has occasionally run out of stock with some drinks overpriced. There's also no red wine available. The lack of food service during weekends, except for pizza, was a frequent point of dissatisfaction.
However, there are convenient alternatives nearby. Guests have enjoyed delicious meals at local Turkish restaurants within walking distance. A Sainsbury’s supermarket with a restaurant is also adjacent, though its early closing time limits dinner options. For those wishing for more flexibility, some guests have appreciated the availability of a microwave at reception for heating specially prepared meals.
Overall, while the on-site dining options at this hotel may fall short, there are decent off-site alternatives and conveniences to mitigate these issues.
At the Holiday Inn Express London Chingford, guests commonly note the spaciousness and cleanliness of the rooms—attributes frequently appreciated by those seeking comfort and convenience. The rooms generally come equipped with all the necessary amenities, providing a functional and cozy environment. Many guests found the beds to be comfortable and the rooms modern and well-maintained. Additionally, the hotel offers ample parking, quiet rooms and thorough, regular cleaning services that add to the pleasant experience.
However, feedback does highlight some areas needing improvement. Some rooms have been described as small or cramped, particularly when accommodating families. There have been instances of maintenance issues such as broken fixtures, inadequate heating or air conditioning and leaking bathrooms. Although generally clean, a few rooms showed signs of wear and tear, such as stained carpets and outdated decor. Noise from traffic due to lack of soundproofing and occasionally unpleasant odors, were mentioned by some guests.
Overall, the key takeaway is that while many guests enjoy a clean, quiet and comfortable stay with modern amenities at this hotel, there are recurring mentions of room maintenance and size issues that the management could address to enhance the guest experience.
Visitors to the Holiday Inn Express London Chingford by IHG, generally find the beds to be quite comfortable with numerous guests mentioning them as a highlight of their stay. Many reviews emphasize the cozy and well-made nature of the beds, making for a restful night's sleep. The bedding is often described as clean and the mattresses as providing adequate support for a short stay.
However, the experience with sofa beds is notably less positive with several guests pointing out that they are uncomfortable and in need of updates. There are also occasional mentions of the beds being too hard, too small or needing upgrades, which could be a consideration for those who are particular about their sleeping arrangements.
Family travelers have especially noted the discomfort of children's beds and the neglect of additional mattress requests. Some guests reported issues such as stained bedsheets or mattresses and an overall sense that the bed situation could benefit from more attention and improvement. Despite these drawbacks, when factoring in the generally good location and service, the hotel still provides a reasonable option for budget-conscious travelers.
Holiday Inn Express London Chingford by IHG, offers mixed experiences when it comes to cleanliness. Many guests described their rooms as clean and comfortable with frequent mentions of clean towels, bedding and bathrooms. The hotel environment, including corridors and public areas, was often noted as clean and tidy. In particular, the hotel seemed to strike a good balance with regular cleaning routines, maintaining a generally fresh atmosphere.
However, several reviews indicated areas needing improvement. Guests pointed out issues such as dirty carpets, stained floors and occasional dust build-up, particularly under TVs and in corners. The reception toilets and breakfast areas were flagged for subpar cleanliness with comments on filthy guest washrooms and dirty crockery. Some rooms experienced issues with mould, dampness and even insects.
Moreover, while the room cleanliness received praise, there were notable instances where it was lacking, revealing inconsistencies in the cleaning service. Reports of dirty sheets, mildew and instances of rooms not being cleaned for several days were mentioned. On the more severe end, a few guests encountered visibly dirty rooms and facilities, including stained carpets and filthy lifts.
Guests appreciated the polite and helpful staff who seemed to enhance the overall experience positively. Yet, specific mentions of certain cleaning staff being unresponsive or rude highlighted another dimension of service improvement needed.
In summary, while many found the hotel generally clean and meeting their expectations, consistent issues with specific areas and inconsistent cleaning standards suggest potential areas for improvement to maintain a uniformly high standard of cleanliness.
The reviews for the staff at Holiday Inn Express London Chingford by IHG, generally highlight a highly positive experience. Guests frequently commend the staff for being friendly, helpful and professional. Many reviews emphasize the exceptional customer service, noting that staff members went out of their way to attend to guests' needs and provided smooth check-in and check-out processes. Specific staff members were appreciated for their welcoming and accommodating behavior.
However, there were occasional mentions of some staff being unfriendly or unhelpful with isolated incidents of rudeness and unprofessional behavior. Despite these few negative remarks, the overall sentiment remains favorable with most guests reporting pleasant and kind interactions. The reception and front desk staff received particular praise for their politeness and efficiency.
The staff's ability to create a friendly atmosphere and their attentiveness were repeatedly noted, making a positive impression on many visitors. Guests appreciated the warm greetings and the willingness of the staff to assist with inquiries and provide extra help when needed. The hotel seems to maintain high standards for service, even if there are occasional lapses in consistency. Overall, the staff at Holiday Inn Express London Chingford are seen as a key factor in enhancing the guest experience.
Guests at the Holiday Inn Express London Chingford by IHG, have varied experiences with the hotel's Wi-Fi. While some mention that the Wi-Fi is easy to log in and use and find the connection good and generally reliable, others note that the Wi-Fi can be temperamental with frequent drops and connection issues. There are also some concerns about weaker signals and the need for speed monitoring. Despite these mixed reviews, complimentary Wi-Fi is available for guests, adding a level of convenience to their stay.
The Holiday Inn Express London Chingford by IHG, offers various parking options that cater to different needs. Many guests appreciated the availability of ample, free and secure parking spaces, often describing them as convenient and generous. With free parking included in many bookings, it was seen as a helpful and welcome bonus, especially given the typically expensive parking fees at city hotels.
Several guests highlighted that the car park is situated adjacent to the hotel, making it easily accessible. The availability of free and well-maintained parking facilities was frequently praised, contributing to a hassle-free stay. For those needing extended parking, the cost for 24 hours was commonly noted as affordable, though some guests expressed a preference for parking to be included in the room price or as a complementary offer.
A few reviews pointed out the occasional issue of the car park being full, particularly during late hours, but overall, the feedback on parking availability and conditions was positive. The convenience of nearby amenities such as a large market and a gas station further enhanced the hotel's appeal for those traveling by car.
In summary, the parking at Holiday Inn Express London Chingford is largely seen as a positive attribute with most guests expressing satisfaction with the secure, ample and often free parking facilities provided.
Holiday Inn Express London Chingford by IHG, is recognized for its family-friendly atmosphere and accommodating staff, making it a good option for short family stays. Families appreciate perks like free accommodations and meals for children and provisions such as cribs for toddlers. However, the reviews highlight that the family rooms are noticeably small, often uncomfortable for families of four. The sofa beds for kids are particularly noted as uncomfortable.
Guests have mentioned that basic amenities for families, like towels, need better provisions as one set is insufficient for three guests. Despite the small room size, the hotel's friendly staff and overall family-friendly vibe add to its appeal. Visitors also value its safe and comfortable environment. For outdoor activities, Epping Forest nearby provides a good recreational outlet for children.
Although some families feel the rooms could be more spacious, others still find the hotel suitable for a short stay when planning a family trip. The convenient location and welcoming atmosphere make it a viable option for families wanting to explore London while ensuring their children's stay is enjoyable.
The Holiday Inn Express London Chingford by IHG, offers a favorable quality-price ratio, making it an attractive option for business travelers looking for value. The hotel provides convenient and supportive facilities tailored for business needs, such as available tables, desks and the necessary equipment for a productive stay. Additionally, the rooms come equipped with an iron and ironing board, adding to the convenience. Guests appreciated the decent business center and the hotel's facilities for business meetings, which include a conference room and spaces for quick, quiet meetings.
Although some found working space limited and noted the difficulty of working at night, the comfortable desks, reliable free WiFi and easy room booking process helped mitigate these issues. The hotel’s excellent transportation connections and nearby restaurants make it an ideal location for business travelers, providing easy access for lunch breaks and networking opportunities.
Added benefits include the fast and professional registration process, accessible location near new office locations, convenient parking discount and the free parking available on-site. The staff's support in storing equipment and bags, as well as assistance with cars, further enhances the stay for business guests. Despite the basic facilities and the need for professional cleaning occasionally highlighted in reviews, the strategic location and overall value make this hotel a solid choice for business trips.
Visitors to the Holiday Inn Express London Chingford generally found the hotel to be highly accessible and accommodating for guests with disabilities. The property is very well connected with multiple options for public transportation, making it easy for guests to reach central London and other parts of the city. Many guests highlighted the convenient access to bus transportation and the secured parking as notable features.
The rooms were well adapted for wheelchair users, offering adequate maneuvering space in the bathrooms, along with bars and shower chairs. Accessibility features such as electric sockets at convenient heights and the availability of free parking for disabled guests further added to the positive experience.
The hotel staff received praise for their helpfulness and professional assistance, particularly when it came to accommodating special needs such as early check-ins or assistance with storing various items ranging from personal belongings to pet-related needs. The public areas of the hotel were also noted to be accessible, ensuring ease of movement.
Despite the positive feedback, there were some mentions of limitations. The elevator was frequently reported as broken, which significantly impacted accessibility for some guests. While many areas of the hotel were accessible, these instances of a non-functional elevator presented challenges for those who rely on it.
Overall, the Holiday Inn Express London Chingford is described as a clean, quiet and welcoming hotel that takes significant steps towards accommodating guests with limited mobility, though improvements could be made in terms of elevator functionality.
Holiday Inn Express London Chingford by IHG, welcomes guests traveling with pets, making it a suitable choice for those who prefer not to leave their furry friends behind. The hotel’s pet-friendly policy allows visitors to bring their pets along, ensuring that dogs and other pets are admitted and comfortable during their stay. Many guests appreciate the convenience of being able to bring their dogs and find the stay enjoyable when shared with their pets. The welcoming attitude towards dogs and other pets makes the hotel a reliable option for pet owners seeking accommodation in London.
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Location
The hotel's location offers excellent value for money, especially for those looking to avoid the higher costs of staying in the city center. Free parking is an added bonus, appealing to those traveling by car. Visitors also find it a good base for excursions into London with public transport making central London accessible within 30-45 minutes.
While some reviews noted that the hotel is further away from the city center, the efficient public transport system mitigates this concern. However, traffic noise due to its proximity to major roads has been mentioned as a downside by some guests, though others found the hotel to be quiet and conducive to a good night's sleep.
In summary, Holiday Inn Express London Chingford offers a strategic and functional location, valued for its accessibility, affordability and close proximity to public transport and local facilities. It serves as an excellent accommodation choice for events at the Tottenham Stadium and other engagements in East London.
Breakfast
However, some guests find the breakfast lacking in variety and note that the same items are served daily, which can get monotonous. Several reviewers mention a limited selection, especially in terms of vegetarian, vegan and non-pork options. Issues like missing cutlery, unclean tables and food items that are not replenished quickly contribute to a less favorable experience for some guests. Reports of cold food, watered-down juice and broken coffee machines further detract from the breakfast's appeal.
Despite the varied reviews, many guests value the breakfast as part of the room rate, though they suggest improvements in variety and organization to enhance the overall experience.
Dinner
There have been mixed reviews about the bar food – some guests found it not as advertised and others mentioned issues like cold selections and poor quality. Additionally, the bar has occasionally run out of stock with some drinks overpriced. There's also no red wine available. The lack of food service during weekends, except for pizza, was a frequent point of dissatisfaction.
However, there are convenient alternatives nearby. Guests have enjoyed delicious meals at local Turkish restaurants within walking distance. A Sainsbury’s supermarket with a restaurant is also adjacent, though its early closing time limits dinner options. For those wishing for more flexibility, some guests have appreciated the availability of a microwave at reception for heating specially prepared meals.
Overall, while the on-site dining options at this hotel may fall short, there are decent off-site alternatives and conveniences to mitigate these issues.
Rooms
However, feedback does highlight some areas needing improvement. Some rooms have been described as small or cramped, particularly when accommodating families. There have been instances of maintenance issues such as broken fixtures, inadequate heating or air conditioning and leaking bathrooms. Although generally clean, a few rooms showed signs of wear and tear, such as stained carpets and outdated decor. Noise from traffic due to lack of soundproofing and occasionally unpleasant odors, were mentioned by some guests.
Overall, the key takeaway is that while many guests enjoy a clean, quiet and comfortable stay with modern amenities at this hotel, there are recurring mentions of room maintenance and size issues that the management could address to enhance the guest experience.
Beds
However, the experience with sofa beds is notably less positive with several guests pointing out that they are uncomfortable and in need of updates. There are also occasional mentions of the beds being too hard, too small or needing upgrades, which could be a consideration for those who are particular about their sleeping arrangements.
Family travelers have especially noted the discomfort of children's beds and the neglect of additional mattress requests. Some guests reported issues such as stained bedsheets or mattresses and an overall sense that the bed situation could benefit from more attention and improvement. Despite these drawbacks, when factoring in the generally good location and service, the hotel still provides a reasonable option for budget-conscious travelers.
Cleanliness
However, several reviews indicated areas needing improvement. Guests pointed out issues such as dirty carpets, stained floors and occasional dust build-up, particularly under TVs and in corners. The reception toilets and breakfast areas were flagged for subpar cleanliness with comments on filthy guest washrooms and dirty crockery. Some rooms experienced issues with mould, dampness and even insects.
Moreover, while the room cleanliness received praise, there were notable instances where it was lacking, revealing inconsistencies in the cleaning service. Reports of dirty sheets, mildew and instances of rooms not being cleaned for several days were mentioned. On the more severe end, a few guests encountered visibly dirty rooms and facilities, including stained carpets and filthy lifts.
Guests appreciated the polite and helpful staff who seemed to enhance the overall experience positively. Yet, specific mentions of certain cleaning staff being unresponsive or rude highlighted another dimension of service improvement needed.
In summary, while many found the hotel generally clean and meeting their expectations, consistent issues with specific areas and inconsistent cleaning standards suggest potential areas for improvement to maintain a uniformly high standard of cleanliness.
Staff
However, there were occasional mentions of some staff being unfriendly or unhelpful with isolated incidents of rudeness and unprofessional behavior. Despite these few negative remarks, the overall sentiment remains favorable with most guests reporting pleasant and kind interactions. The reception and front desk staff received particular praise for their politeness and efficiency.
The staff's ability to create a friendly atmosphere and their attentiveness were repeatedly noted, making a positive impression on many visitors. Guests appreciated the warm greetings and the willingness of the staff to assist with inquiries and provide extra help when needed. The hotel seems to maintain high standards for service, even if there are occasional lapses in consistency. Overall, the staff at Holiday Inn Express London Chingford are seen as a key factor in enhancing the guest experience.
Wi-Fi
Parking
Several guests highlighted that the car park is situated adjacent to the hotel, making it easily accessible. The availability of free and well-maintained parking facilities was frequently praised, contributing to a hassle-free stay. For those needing extended parking, the cost for 24 hours was commonly noted as affordable, though some guests expressed a preference for parking to be included in the room price or as a complementary offer.
A few reviews pointed out the occasional issue of the car park being full, particularly during late hours, but overall, the feedback on parking availability and conditions was positive. The convenience of nearby amenities such as a large market and a gas station further enhanced the hotel's appeal for those traveling by car.
In summary, the parking at Holiday Inn Express London Chingford is largely seen as a positive attribute with most guests expressing satisfaction with the secure, ample and often free parking facilities provided.
Family
Guests have mentioned that basic amenities for families, like towels, need better provisions as one set is insufficient for three guests. Despite the small room size, the hotel's friendly staff and overall family-friendly vibe add to its appeal. Visitors also value its safe and comfortable environment. For outdoor activities, Epping Forest nearby provides a good recreational outlet for children.
Although some families feel the rooms could be more spacious, others still find the hotel suitable for a short stay when planning a family trip. The convenient location and welcoming atmosphere make it a viable option for families wanting to explore London while ensuring their children's stay is enjoyable.
Business
Although some found working space limited and noted the difficulty of working at night, the comfortable desks, reliable free WiFi and easy room booking process helped mitigate these issues. The hotel’s excellent transportation connections and nearby restaurants make it an ideal location for business travelers, providing easy access for lunch breaks and networking opportunities.
Added benefits include the fast and professional registration process, accessible location near new office locations, convenient parking discount and the free parking available on-site. The staff's support in storing equipment and bags, as well as assistance with cars, further enhances the stay for business guests. Despite the basic facilities and the need for professional cleaning occasionally highlighted in reviews, the strategic location and overall value make this hotel a solid choice for business trips.
Accessible
The rooms were well adapted for wheelchair users, offering adequate maneuvering space in the bathrooms, along with bars and shower chairs. Accessibility features such as electric sockets at convenient heights and the availability of free parking for disabled guests further added to the positive experience.
The hotel staff received praise for their helpfulness and professional assistance, particularly when it came to accommodating special needs such as early check-ins or assistance with storing various items ranging from personal belongings to pet-related needs. The public areas of the hotel were also noted to be accessible, ensuring ease of movement.
Despite the positive feedback, there were some mentions of limitations. The elevator was frequently reported as broken, which significantly impacted accessibility for some guests. While many areas of the hotel were accessible, these instances of a non-functional elevator presented challenges for those who rely on it.
Overall, the Holiday Inn Express London Chingford is described as a clean, quiet and welcoming hotel that takes significant steps towards accommodating guests with limited mobility, though improvements could be made in terms of elevator functionality.
Dog Friendly
No, Holiday Inn Express London Chingford by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express London Chingford by IHG.
Yes, Holiday Inn Express London Chingford by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express London Chingford by IHG.
No, Holiday Inn Express London Chingford by IHG doesn't have a gym.
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