Hampton By Hilton London Docklands

London 51.50773400, 0.04132600 , Dockside Road, London, E16 2fq (Show on Map)
8.3
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsHampton By Hilton London Docklands offers an exceptional stay characterized by its strategic location, excellent transport links and serene environment. Situated near DLR stations such as Royal Albert and Prince Regent, as well as the London City Airport, the hotel provides easy access to central London, the ExCeL London and the O2 Arena. This positioning makes it ideal for both business and leisure travelers. Despite its proximity to the airport, guests enjoy a quiet ambiance and picturesque strolls along the Thames and regenerated docklands area.

The breakfast service at the hotel garners significant praise for its variety and quality. Guests appreciate the plentiful and well-maintained buffet that includes continental and full English options, as well as the fun waffle maker. Dietary needs are well catered for, though overcrowding during peak times can be an issue. Overall, the breakfast experience is satisfactory and reflects good value for money.

Dinner receives mixed reviews. While the bar offerings such as pizza are well-liked for quality and reasonable pricing, the restaurant menu is criticized for its limited variety and occasional issues with food quality and service speed. Therefore, guests often find better dining options nearby.

The rooms are a highlight of the hotel, noted for their cleanliness, spaciousness and modern design. Equipped with large TVs, kettles, irons and fully stocked toiletries, the rooms provide comfort and convenience. Bathrooms are also well-received for their modern amenities. While a few visitors pointed out minor maintenance issues, the general consensus is that the rooms offer a reliable and pleasant stay.

Cleanliness is a strong point with the hotel maintaining high standards across all areas. The staff are praised for their friendliness, professionalism and responsiveness, significantly enhancing the welcoming atmosphere of the hotel.

The free WiFi service is generally reliable and fast, although a few guests mentioned slower connections.

The gym, while on the smaller side, is clean, well-equipped and appreciated by fitness-conscious guests. Parking facilities receive mixed reviews concerning cost and availability, but overall, the secure and convenient options are well-regarded, especially the EV chargers.

Family travelers find the hotel highly accommodating with spacious, clean rooms and convenient interconnecting options. Child-friendly amenities and a welcoming atmosphere further enhance the family experience, despite minor drawbacks such as the lack of a fridge and basic child-friendly facilities.

In summary, Hampton By Hilton London Docklands impresses with its excellent location, clean and comfortable rooms, well-regarded breakfast and friendly staff, making it an excellent choice for various types of travelers.
Show more
Categories
3-Star Hotel
This hotel offers modern accommodations and is situated in a convenient location. It includes essential amenities and services for a comfortable stay.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Room Types
Queen Room This double room features a tea and coffee maker, heating and a TV. The unit offers 1 bed.

Queen Room - Mobility Access This double room features a tea and coffee maker, heating and a TV. The unit offers 1 bed.

Queen Family Room The triple room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 queen bed and the other is a sofa-bed.

Twin Room This double room has a tea and coffee maker, heating and a TV. The unit has 2 beds.

Twin Room - Mobility Access This double room has a tea and coffee maker, heating and a TV. The unit has 2 beds.

Corner Queen Room This double room features a tea and coffee maker, heating and a TV. The unit offers 1 bed.

Guest Reviews
8.3
Very Good
Location
Hampton By Hilton London Docklands offers a convenient stay characterized by its prime location, especially for visitors to the ExCeL London and O2 Arena. Situated close to several DLR stations such as Royal Albert and Prince Regent, the hotel provides easy access to public transport, making visits to central London and other key areas straightforward and efficient. The proximity to London City Airport further enhances its appeal, especially for travelers needing quick and easy airport access.

Guests praised the hotel's quiet ambiance, which is notable given its closeness to the airport. The surroundings provide a secure setting, benefiting from the developing Docklands area and its modern infrastructure. Other notable sites like the University of East London and event venues like the ExCeL and O2 Arena are easily reachable, making the hotel an excellent choice for both business and leisure travelers attending conventions or events.

While the location is somewhat removed from central London, the efficient public transportation options mitigate this, ensuring that reaching the heart of the city is convenient. The hotel’s location is also ideal for exploring the river Thames and the regenerated docklands area with several guests enjoying the picturesque strolls and views.

In summary, the Hampton By Hilton London Docklands stands out for its excellent transport links, serene environment and strategic positioning for key business and event centers, providing a practical and well-connected choice for visitors to London.

Breakfast
The breakfast at Hampton By Hilton London Docklands has received a plethora of positive remarks from guests, reflecting an overall commendable dining experience. Guests frequently highlighted the varied and plentiful options available, making note of the excellent and superb quality of the buffet. The complimentary breakfast included in the price was particularly appreciated with many praising its generous selection of hot and cold dishes, including both continental and full English offerings.

A recurring favorite among reviewers is the novel waffle maker, which delighted both children and adults alike. The buffet is well-maintained with staff consistently topping up items to ensure freshness and availability. Special dietary needs, including gluten-free, vegan and vegetarian options, were also noted as a positive feature by several guests.

However, the breakfast experience wasn't without its critiques. Some guests experienced overcrowding during peak times, leading to a chaotic atmosphere. Additionally, a few mentioned that the layout could feel cramped and the hot breakfast items occasionally lacked the desired warmth. Despite these issues, the majority consensus was that the breakfast was satisfactory and provided excellent value for money.

Overall, the breakfast at this hotel is a substantial and well-regarded offering that significantly contributes to the positive reviews of Hampton By Hilton London Docklands.

Dinner
Hampton By Hilton London Docklands receives mixed reviews concerning its dinner offerings. Guests appreciate the availability of food and drinks at the bar, describing the options as divine, reasonably priced and with good quality for casual bar food, especially highlighting the tasty pizza. However, the overall restaurant experience paints a less favorable picture, as many found the dinner menu lacked variety with limited selection primarily including snacks, paninis and pizza.

Several reviews highlight issues with the quality and temperature of the food with terms like poor quality, not fresh and not hot frequently mentioned. Service speed also falls short with diners noting long wait times and subpar service. Some specific dining experiences, such as their Sunday Dinner, have been described as lovely, though there's a consensus that the food, other than breakfast, fails to meet expectations in terms of quality, variety and presentation.

While the bar food gets a nod for its quality and reasonable pricing, many guests express dissatisfaction with the evening restaurant meals, often pointing out alternatives like the nearby Chinese restaurant for better dining experiences. Ambiance concerns were also raised due to the presence of loud construction workers. Ultimately, while the bar food and some dinner dishes do stand out positively, improvements in menu variety, service speed and food quality could enhance the overall dining experience at this hotel.

Rooms
Hampton By Hilton London Docklands receives a lot of praise for its rooms with many guests highlighting their cleanliness, spaciousness and modern design. The rooms are described as comfortable, well-equipped and featuring amenities such as large TVs, kettles, irons and fully stocked toiletries. Beds are frequently mentioned as comfortable, contributing to a restful stay.

A significant number of reviews emphasize the rooms’ size, noting that they are spacious and suitable for both relaxation and working with some mentioning that they can comfortably accommodate groups of friends or families. The modern decor and recent refurbishments add to the positive ambiance, making the rooms bright and inviting.

Bathrooms are also a strong point, often described as large, modern, clean and well-appointed with good pressure showers. Some rooms boast lovely views and quiet atmospheres, beneficial for both leisure and business travelers seeking a peaceful retreat.

However, a few guests noted some issues, such as occasional dustiness, lack of minibars and minor maintenance problems like slow drains and broken air conditioning. Some also found the rooms slightly basic or too small, particularly when an extra bed was in use and the sofa beds were often described as uncomfortable.

Overall, the rooms at this hotel are well-received for their cleanliness, comfort and modern facilities, making it a strong choice for visitors looking for a reliable and pleasant stay in London Docklands.

Beds
Located in the vibrant area of London Docklands, Hampton by Hilton offers an array of comfortable lodging options. The general consensus among guests highlights the high level of comfort provided by the beds with many describing them as super comfortable, large and clean. Guests frequently mention the luxurious nature of the bedding with multiple pillows and options for pillow firmness, contributing to a good night's sleep.

However, opinions on bed firmness do vary with some guests finding the beds too hard, whereas others find them to be perfectly cozy. The king-size beds received particular praise for their comfort and ample size. That being said, some guests faced challenges with the additional or sofa beds, reporting them to be less comfortable compared to the main beds.

Attention to cleanliness is generally well-regarded with bed linen often described as clean, though there were intermittent issues with stains and body hair reported by a few guests. The soundproofing of the rooms also supports a restful experience, enhancing the overall comfort of the bedding setup.

While there were occasional grievances regarding the softness or hardness of pillows and mattresses, the majority of guests seemed content with the bed quality, ensuring a comfortable stay for most visitors.

Cleanliness
The reviews for Hampton By Hilton London Docklands highlight its strong emphasis on cleanliness. Guests frequently compliment the hotel for its clean and well-maintained rooms, describing them as tidy, comfortable and even spotless. The bathrooms also receive high marks for cleanliness, often described as very clean and modern. Many reviews note that the rooms were cleaned thoroughly and regularly, enhancing the overall comfort of the stay.

However, there are occasional mentions of minor cleanliness issues, such as dust, stains and below-standard cleaning in some areas. Despite these isolated incidents, the general consensus suggests that the hotel maintains a high standard of cleanliness across its premises.

The staff's role in maintaining these standards is often acknowledged with many guests appreciating the promptness and efficiency of the cleaning services. Additionally, the hotel's modern design and comfortable atmosphere add to the positive experience, making it a reliable choice for travelers prioritizing hygiene and comfort. Overall, Hampton By Hilton London Docklands appears to deliver a consistently clean and enjoyable environment for its guests.

Staff
Located conveniently in London Docklands, the Hampton by Hilton is frequently praised for its exceptionally friendly and helpful staff. Guests repeatedly highlight their positive experiences with the hotel team, describing them as polite, professional, welcoming and accommodating.

From the reception desk to the restaurant, the staff consistently provide excellent service. Check-in and check-out processes are efficient with reception staff often described as warm, friendly and eager to assist. The housekeeping team also receives commendations for their thoroughness and attentiveness, keeping rooms clean and comfortable.

Particular mentions are made of the breakfast and restaurant staff, who are characterized as very friendly and accommodating, ensuring guests have a pleasant dining experience. The hotel’s ability to handle guests' requests promptly and their willingness to go the extra mile further enhance the overall guest experience.

Nevertheless, a few mentions highlight occasional lapses in friendliness and attentiveness, mostly attributed to specific staff members or isolated incidents. However, these instances appear overshadowed by the overwhelmingly positive feedback from most guests.

Overall, the team at Hampton by Hilton London Docklands stands out for their cordiality, responsiveness and professionalism, significantly contributing to the hotel’s welcoming atmosphere and making it a recommended choice for travelers.

Wi-Fi
Hampton By Hilton London Docklands generally receives positive feedback concerning its WiFi service. Guests have reported the WiFi to be good, fast, stable and reliable with a strong signal available throughout the hotel. Many have found the internet speed to be quick and the ease of access to be simple and seamless. Free WiFi was a notable perk, appreciated by several guests for its speed and reliability. While most reviews praise the WiFi service, indicating it worked perfectly well and was robust, there were a few mentions of issues such as slow connections and the need for paid services for higher-speed internet. However, the majority of visitors experienced no significant problems and found the internet more than sufficient for their needs during their stay.

Gym
The gym at Hampton By Hilton London Docklands seems to be a point of interest for fitness enthusiasts with several guests highlighting its positive aspects. Many reviews mention the gym facilities as good, well-equipped and sporting modern equipment. Visitors appreciate the clean and spacious nature of the gym, noting that it is easy to access and convenient for use during their stay. Though some guests found the gym to be on the smaller side with limited equipment, most reviews reflect satisfaction with its adequacy for a hotel gym. While a few reviewers characterized it as basic or limited, the general consensus paints a picture of a gym that is clean, modern and sufficient for travelers looking to maintain their workout routines.

Parking
Hampton by Hilton London Docklands provides a range of parking options that guests frequently comment on. The hotel offers onsite parking that is generally considered safe and reasonably priced with some mentioning the availability of secured underground spots. Despite this, there are mixed reviews regarding the availability and clarity of parking facilities. Some guests appreciate the convenience and proximity of the parking spaces, while others found the limited capacity and unclear signage frustrating.

The cost of parking at the hotel is a common point of contention with a fee of £15 per day being cited. While some reviewers felt this was affordable or even cheaper compared to other options in the area, others felt the cost was high, particularly for overnight stays. However, there are instances where parking charges were waived or rates that included parking were appreciated.

For electric vehicle users, the availability of EV chargers at the hotel is a positive feature. Additionally, guests note that parking is often plentiful, although it can be compact or tight in certain areas. In terms of location, the parking is conveniently near the airport, adding another layer of practicality for travelers.

Overall, while opinions on cost and availability vary, the secure and convenient parking facilities at Hampton by Hilton London Docklands generally receive positive remarks from guests.

Family
Hampton By Hilton London Docklands appears to be a commendable choice for families seeking comfortable and convenient accommodation in London. The hotel is frequently highlighted for its spacious and very clean family rooms, which are well-maintained and offer ample space, making them ideal for family stays. Many guests appreciated the interconnecting rooms provided, which is a thoughtful feature for larger families needing extra space.

The hotel’s location is noted as being particularly good for families, being not far from local attractions. The welcoming family atmosphere and supportive staff contribute to a pleasant stay, creating a friendly environment that is calm towards children. Families have praised the child-friendly amenities such as sofa beds and available small cribs, although some noted the lack of a fridge in the rooms.

Despite a few mentions of limited kids' menu options and basic child-friendly facilities, the breakfast offerings were generally well-received with children enjoying items like waffles. The flexibility of the hotel with features such as later checkouts provides added convenience for families with tired kids.

In summary, Hampton By Hilton London Docklands offers a family-oriented stay with spacious and clean rooms, friendly and supportive staff and a location conducive for family activities. Although some minor shortcomings were noted, the overall experience for families appears to be very positive.

3 Star
Hampton By Hilton London Docklands offers a stay that generally aligns with its three-star rating, providing value that many guests found more than adequate for the category. The hotel is often lauded for being clean and comfortable with comfortable beds and a calm atmosphere contributing to a restful experience. Its affordability is a strong point, making it a budget-friendly option with reasonable prices and good value for money.

Despite being a part of the reputable Hilton chain, some guests feel that the facilities and services are more reminiscent of a budget hotel such as Travelodge or Premier Inn, mentioning that the overall layout and amenities didn't always meet their expectations of a Hilton property. However, the staff frequently receive high praise for their helpful and friendly demeanor, contributing positively to the overall guest experience.

Guests appreciate its convenient location within a group of similar category hotels and good transport links to central London. The hotel also features basic but appreciated amenities such as bar snacks and service included in the stay. Although some guests feel the price could be lower for what was offered, others genuinely feel the hotel exceeded typical three-star standards, making it a solid choice for travelers seeking budget accommodations with reliable service and cleanliness.

Business
For business travelers seeking a seamless and efficient stay, Hampton By Hilton London Docklands offers a multitude of suitable amenities and services. The hotel is strategically positioned near key business venues, making it an excellent choice for those attending conferences or events at the nearby Excel exhibition center. Business-centric facilities such as a business center equipped with PCs, printer and scanner, as well as dedicated meeting and conference rooms, ensure that all essential business needs are met.

Guests will appreciate the quiet and professional atmosphere that allows for focused work, both in private rooms and the open-plan reception area designed for office tasks. The hotel also provides a business lounge where guests can continue working even after checkout, which adds to the convenience.

The hotel’s location is lauded for its proximity to various business hubs and the O2 Arena, facilitating easy commutes and access to activities and nightlife, perfect for after-work relaxation or client meetings. Parking facilities and reliable Wi-Fi further enhance the experience, providing everything a business traveler might need.

Despite minor supply chain challenges, the positive feedback on the supportive and welcoming staff underscores the commitment to providing a seamless business travel experience. Overall, Hampton By Hilton London Docklands is more than adequate for business purposes, offering great business-friendly options in a prime location.

Accessible
Hampton By Hilton London Docklands offers a host of accessibility features that have been well-received by guests with disabilities. The hotel’s location proves to be advantageous, providing easy access to multiple modes of public transportation including buses, trains, the DLR, the tube and taxis. This makes traveling to and from key locations, the city center and central London extremely convenient. Moreover, accessibility from the airport is straightforward and it's a short walk from the DLR station, enhancing connectivity further.

The accessible rooms are well laid out and come equipped with necessary features to accommodate handicapped guests comfortably. Amenities like accessible dispensers for toiletries add to the convenience. The hotel also includes facilities such as wheelchair access and sufficient disabled parking with an EV charging option. Reception staff are noted to be supportive, helping to arrange accessible taxis when needed.

The property’s spacious environment and disabled-friendly facilities ensure a comfortable stay and the helpful staff contribute to a calm and welcoming atmosphere. Despite some drawbacks like the absence of elevators, ramps, bathtubs and accessible EV charging points, the overall feedback emphasizes that the hotel remains a favorable option for people with disabilities. Negative aspects, such as the lack of a self-laundry room and no room service, are mentioned but seem to be offset by the many accessible features and the general ease of access to transport and local attractions.


No, Hampton By Hilton London Docklands doesn't have any pool.

No, a spa isn't available at Hampton By Hilton London Docklands.

No, Hampton By Hilton London Docklands doesn't allow dogs.

Yes, parking facilities are available at Hampton By Hilton London Docklands.

Yes, Hampton By Hilton London Docklands has a gym.

Location Show Map
More Options
  • Hotel in London

  • 8.1 Very Good

  • From $132

  • Hotel in London

  • 9.1 Excellent

  • From $142

  • Hotel in London

  • 8.6 Very Good

  • From $187

  • Hotel in London

  • 7.8 Good

  • From $168



6,893,169

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ