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Summary of reviewsDurrants Hotel, located in the heart of Marylebone, London, offers an exceptional base for exploring the city's West End. Just steps away from Oxford Street, Bond Street tube station and Harley Street, the hotel provides guests with convenient access to numerous attractions, shops and cultural sites while maintaining a tranquil, serene atmosphere. Nearby parks, boutique stores, coffee shops and restaurants add to the hotel's appeal, making it a haven for those looking to experience London in both comfort and style.
Guests frequently praise the hotel's breakfast offerings, lauding the quality and variety available on the à la carte menu. The English breakfast and Eggs Benedict stand out with the gluten-free options and freshly cooked items being particularly popular. Durrants Hotel also offers a memorable dining experience in its bars, though some guests note that the lack of in-house restaurant service for dinner or lunch can be inconvenient.
The hotel's rooms, characterized by charming Georgian decor, are often highlighted for their cleanliness and comfortable beds. While some guests point out the small size of the rooms and the occasional need for updates, the overall nostalgic charm and neat conditions contribute positively to the stay. The staff is often described as exceptionally friendly and helpful, providing personalized and attentive service that enhances the welcoming atmosphere.
Durrants Hotel's historical ambiance, featuring elegant old-world decor and traditional British design, creates an authentic and charming environment. The period hotel retains its 18th-century authenticity with beautifully decorated reception rooms, lounges and bars, complete with log fires and comfortable reading rooms. The classic and aristocratic nature of the property, despite being somewhat worn, ensures a unique and atmospheric experience.
For business travelers, the hotel offers numerous lounges and a conducive environment for meetings with the lobby providing ample workspace. Despite minor disturbances from external workmen, the hotel's excellent location and classic elegance make it a favorable choice for business engagements.
In summary, Durrants Hotel offers a blend of historical charm, convenient location and exceptional service, making it a beloved choice for both leisure and business travelers seeking a memorable stay in Central London. Show more
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Categories
Historic Hotel
Durrants Hotel has been family-run since 1921 and retains a traditional British charm. Its location in Marylebone provides a sense of history and connection to London's past.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Room Types
Twin RoomThese rooms offer free high-speed WiFi, mineral water, L'Occitane toiletries, flat-screen TV and in-room safe.
This room can be set up with either a super king-size or 2 single beds, please specify your preference when booking.
Payment is due on arrival at the hotel.
Superior Double RoomThese rooms offer free high-speed WiFi, mineral water, L'Occitane toiletries, flat-screen TV, a mini bar and in-room safe.
Single RoomThese rooms are en-suite and offer free high-speed WiFi, mineral water, L'Occitane toiletries, flat-screen TV and in-room safe.
SuiteThese suites have a sitting room and a bedroom. The suites offer free high-speed WiFi, mineral water, L'Occitane toiletries, two flat-screen TVs, a mini bar and in-room safe.
This room can be set up with either a super king-size or 2 single beds, please specify your preference when booking.
Studio Double RoomThese rooms offer free high-speed WiFi, mineral water, L'Occitane toiletries, flat-screen TV, in-room safe and a mini bar.
This room can be set up with either a super king-size or 2 single beds, please specify your preference when booking.
Double RoomOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room offers a flat-screen TV, a minibar, a wardrobe and heating. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
Nestled in the heart of Marylebone, Durrants Hotel boasts an unbeatable location that is perfect for exploring London's West End. Positioned conveniently near Oxford Street, Bond Street tube station and Harley Street, guests can easily access a plethora of attractions, shops and cultural sites. The hotel provides a tranquil oasis amidst the city's hustle and bustle with its quiet but central setting offering both accessibility and serenity.
Many reviewers highlight the comfort and charm of the classic English decor, emphasizing the hotel’s historical ambiance and the characterful, welcoming environment. The location is lauded for being superbly central, providing a convenient base for shopping, dining and sightseeing, while also being near public transportation for seamless movement around the city.
Additionally, the hotel’s proximity to parks and renowned areas like Mayfair and Hyde Park adds to its appeal. Guests particularly enjoy the nearby boutique stores, coffee shops, local restaurants and cultural experiences, contributing to a delightful stay. The welcoming and helpful staff further enhance the guest experience, ensuring a memorable visit in this beautifully situated, stylish accommodation in Central London.
Breakfast
Durrants Hotel consistently receives high marks for its breakfast offerings, which guests often describe as delicious, plentiful and superb. The à la carte menu is particularly praised with options such as the exceptional English breakfast and Eggs Benedict standing out. Many guests appreciate the extensive and varied menu, which includes gluten-free choices and offers freshly cooked items.
The ambiance and service contribute to a delightful dining experience with several guests highlighting the grace, charm and efficiency of the staff. The atmosphere is often described as nice and breakfast in the ground floor lounges is noted for its unique, charming feel.
Despite the overwhelmingly positive feedback, some guests feel the breakfast is overpriced and that portion sizes could be more generous. A few reviews mention that the service can be slow and that the menu prices are somewhat confusing. Concerns about the stuffy breakfast area and the late start time for breakfast service were also noted.
Overall, the breakfast at Durrants Hotel is highly regarded with the quality, selection and attentive service receiving the most accolades.
Dinner
Durrants Hotel offers a memorable dining experience with incredibly tasty food, leaving guests quite satisfied. The hotel bar, in particular, receives exceptional praise for its offerings, described as being out of this world. However, there are some drawbacks, specifically the lack of dining options for dinner or lunch, as the restaurant is not operational. This closure has led to some disappointment and was not clearly advertised, causing inconvenience to guests expecting in-house dining. Despite these shortcomings, the staff does their utmost to accommodate guests' needs, even going to lengths to find late-night drinks when possible. Notably, there's no food service available on Sunday nights or bar food in the evenings. While some bar staff have not met expectations, the effort to provide quality service is evident. Overall, the hotel's dining service has notable highs but is hindered by its closed restaurant and lack of evening food options.
Rooms
Durrants Hotel offers a charming, old-fashioned ambiance with many rooms featuring delightful Georgian decor and lovely old English character. Guests often highlight the comfort and cleanliness of the rooms with many noting that the beds and pillows are exceptionally comfortable. The hotel's location, helpful staff and inviting public spaces, including a bar and sitting areas, add to its appeal.
However, the size of the rooms is a common point of contention with many visitors finding them quite small, especially for two people or guests carrying larger luggage. Some rooms and bathrooms appear dated and in need of updates and issues such as lack of air conditioning, poor soundproofing and limited room amenities are mentioned. Despite these concerns, the hotel’s nostalgic charm and comfortable beds make it a cozy stay for many. The cleanliness and neatness of the rooms are consistently appreciated, adding to the overall positive experience.
Beds
Durrants Hotel boasts a generally positive reputation when it comes to the comfort of its beds. Numerous guests highlight the beds as very comfortable with many also praising the quality of the pillows and bedding. The comfort level of the beds seems to be a standout feature, described by some as among the most comfortable they've ever experienced. However, there are a few mentions that might require attention: some guests felt the beds were a bit small or harder than preferred and there were occasional critiques concerning the bedding needing a review.
The rooms offer good value for money and are described as clean, which adds to the overall pleasant atmosphere of the hotel. While most slept well, a few found the beds and rooms smaller than anticipated, noting that some beds were not as large as expected. Despite minor issues like a leaking shower or a small room size, the comfort of the beds and the overall ambiance seem to leave a positive impression on guests, making it a hotel many would consider returning to.
Cleanliness
Durrants Hotel receives high marks for cleanliness from many of its guests, who frequently comment on the pristine condition of the rooms. The hotel rooms are described as clean, tidy and very comfortable, often contributing to a positive overall experience. Numerous guests highlight the remarkable cleanliness with some noting that they felt particularly safe during the coronavirus situation due to the high standards.
The bathrooms tend to receive mixed reviews. While several guests found them to be very clean and some even modern, others felt that the bathrooms were outdated and noted specific issues such as hair on surfaces and the need for updating.
The staff at Durrants Hotel are frequently praised for their friendliness and helpfulness, contributing to a warm and welcoming atmosphere. The hotel’s excellent location, beautiful building and well-furnished interiors are also highlighted by many reviewers.
While most feedback is positive, there are occasional remarks about areas needing improvement, such as the thoroughness of the cleaning staff and the limited food availability on Sunday nights. Despite these minor drawbacks, the overall impression of Durrants Hotel is one of cleanliness, comfort and quality service.
Staff
Durrants Hotel is a haven where exceptional service and a welcoming atmosphere prevail. Guests consistently praise the staff for being exceptionally friendly, helpful and attentive. The personnel, often described as fabulous and amazing, are always ready to go the extra mile to ensure a pleasant stay. Their old-school politeness and graciousness make every interaction delightful. The team at Durrants is characterized by their courteous nature and a genuine willingness to assist, making guests feel truly cared for. This charming and family-run hotel boasts a staff that is not only efficient but also exudes warmth and friendliness. Their dedication to maintaining a high level of service, even in the face of unique challenges, is evident in the way they handle each guest's needs with personalized attention and a cheerful demeanor. Whether addressing routine inquiries or more significant issues, the staff's commitment to making every stay enjoyable is undeniable.
Business
Durrants Hotel exudes the charm of a traditional English club with numerous lounges scattered throughout the ground floor. These cozy nooks provide ample space for working or holding brief meetings, making it an ideal setting for business engagements. Despite a few instances of subpar housekeeping and external workmen causing minor disturbances, the hotel remains a favorable choice for business travelers. Its excellent location, particularly for those visiting the nearby hospital, adds to its appeal. The lobby serves as a conducive environment for meetings, reinforcing its reputation as a business-friendly establishment. Overall, Durrants Hotel offers a pleasant workspace with a touch of classic elegance.
Historic
Nestled in the heart of London, Durrants Hotel boasts an elegant, old world charm that transports guests back to the 18th century. This historically quirky and very stylish property is a beautifully preserved period hotel, retaining its authenticity through beautifully decorated reception rooms, lounges and bars. With its traditional ambiance, complete with log fires and comfortable reading rooms, the atmosphere exudes a quintessentially British design. The hotel’s classic and aristocratic nature, despite being a bit worn, lends it an authentic appeal that is both charming and atmospheric. While the old-fashioned elegance of the place may appear a tad outdated to some, the overall beauty and unique character of the building and interiors ensure a memorable and distinct stay.
No, Durrants Hotel doesn't have any pool.
No, a spa isn't available at Durrants Hotel.
No, Durrants Hotel doesn't allow dogs.
Yes, parking facilities are available at Durrants Hotel.