Dukes London

London 51.50551800, -0.13942700 , 35 St James's Place (Show on Map)
8.4
Very Good


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Summary of reviewsDukes London stands out as an exceptional accommodation choice in the heart of London, combining remarkable features that contribute to an unforgettable stay. The hotel's prime location in beautiful St. James offers a peaceful retreat just a stone's throw from iconic attractions such as Bond Street, Green Park and Regent Street. This central yet serene positioning makes it ideal for guests eager to explore both historic and modern landmarks, while enjoying easy access to prestigious shopping and entertainment spots.

The hotel's adherence to cleanliness and maintenance is consistently praised. Though some areas may show signs of age, the overall tidiness and the dedication of the staff ensure a pleasant atmosphere. The rooms, furnished in a traditional yet luxurious style, offer comfort and tranquility with their very comfortable beds and marble-finished bathrooms. Guests appreciate the attention to detail, such as welcome gifts and thoughtful touches, which enhance their experience. Despite some comments regarding smaller room sizes, the overall ambiance and quality of the accommodations receive high marks.

Dukes London’s breakfast service receives mixed reviews; however, the quality of the food itself is often highlighted positively. The Full English Breakfast and fresh offerings like orange juice and leaf tea receive notable praise. Although some guests find the breakfast expensive and occasionally slow, the deliciousness and high standard of the cuisine generally leave a favorable impression. The attractive breakfast room further complements the dining experience.

The exemplary quality of the staff at Dukes London significantly enhances guests' experiences. The friendly, attentive and helpful nature of the personnel, from the reception to the concierge and restaurant staff, creates a welcoming and accommodating environment. Specific commendations for individuals like the doorman and a friendly restaurant staff member named Musa emphasize the staff's dedication to exceptional service. Their warmth and readiness to meet guests' expectations are frequently noted as highlights of the stay.

The hotel's overall luxurious atmosphere, characterized by classic English decor and understated elegance, adds to its allure. Guests appreciate the refined experience and the charming ambiance, complemented by a perfect martini bar. While the hotel is described as pricey, the level of hospitality and the beautiful experience it provides justify the cost for many visitors.

Dukes London with its combination of a prime location, excellent staff, comfortable rooms and an air of traditional elegance, successfully delivers a luxurious and memorable stay for its guests.
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Guest Reviews
8.4
Very Good
Location
Dukes London boasts an outstanding location in the heart of the city, making it an ideal spot for exploring both historic and modern attractions. Nestled in beautiful St. James, the hotel offers a quiet yet central retreat, just a short walk from iconic places like Bond Street, Green Park and Regent Street. Guests consistently highlight the hotel's superb and perfect location, describing it as extraordinary and fantastic, especially for shopping, shows and prime tourist sights.

Despite its central position, the hotel is tucked away in a serene alley, providing a peaceful atmosphere amidst the bustle of London. With Mayfair and Oxford Street close by, the location is both convenient and charming, exuding an air of ancient England.

In addition to its enviable location, Dukes London is praised for its clean, well-run facilities, friendly staff and exceptional bar, all contributing to a great stay. The hotel's historic charm enhances the overall experience, offering guests a perfect blend of modern comfort and classic elegance.

Breakfast
Dukes London offers a breakfast experience that has been met with varied reactions from its guests. The consensus points to a delicious and high-quality breakfast spread with particular praise for the Full English Breakfast and other fresh offerings like fresh orange juice and leaf tea. The menu is often described as delightful and the food excellent, contributing to an overall positive dining experience in an attractive breakfast room.

However, there are consistent mentions of the breakfast being pricey, which may not align with every guest's expectations of value for money. Moreover, there have been instances where guests found the breakfast service to be inexplicably slow and on some occasions, the breakfast staff reportedly did not meet the expected level of efficiency. While the continental breakfast did not always impress, the traditional English offerings generally received high marks.

Despite a few lapses in service speed, the quality and taste of the breakfast offerings shine through, making it a noteworthy option for luxurious morning dining, complemented by the hotel's excellent location and brilliant staff noted in other areas such as the bar.

Rooms
Dukes London’s rooms have garnered positive feedback for their comfort and cleanliness. Guests frequently mention the very comfortable beds and luxurious bedding, ensuring a restful stay. The bathrooms, especially those with marble finishes, have been described as spacious and excellent. The rooms are consistently noted for their cleanliness and regular maintenance.

The traditional yet luxurious furnishing adds to the charm, providing a classic ambiance in well-equipped spaces. Despite some comments about smaller room sizes, many still found them comfortable with a particular appreciation for the larger and well-appointed rooms.

Attention to detail is evident with welcome gifts and extra touches enhancing the overall experience. Guests also valued the quietness of the rooms, contributing to a serene stay in the bustling heart of London. Overall, Dukes London’s rooms combine comfort, cleanliness and a touch of luxury, meeting guests’ expectations for a memorable visit.

Beds
Dukes London receives consistent praise for its beds with many guests highlighting the comfort and quality of the bedding. Reviews frequently describe the beds as extremely comfortable and note the high standard of the bedding provided. Even guests with specific needs, such as those recovering from multiple back operations, found the beds to be supportive and of excellent quality. A few reviewers mentioned issues with the pillows or bed comfort, but the overall feedback emphasizes that guests can expect a restful night's sleep in large, cozy beds.

Cleanliness
Situated in the heart of Mayfair, Dukes London showcases commendable attention to cleanliness, offering guests a stay that is both tidy and pleasant. Reviews highlight that the rooms are consistently clean and well-maintained, contributing to an overall good experience. The hotel's location is noted as convenient for major attractions, adding to the appeal. Although the decor and furnishings appear dated and some areas like the carpets show signs of age, the persistent cleanliness across the facility makes up for these minor shortfalls. The staff's helpfulness further complements the hotel's cleanliness standards, ensuring guests have a satisfying stay.

Staff
The guest reviews for Dukes London highlight the exemplary quality of the hotel's staff. Many guests described the staff as extremely friendly, attentive and helpful, creating a welcoming and accommodating atmosphere. The personnel at the reception and the concierge are frequently praised for their cheerful and courteous demeanor. Notably, the door man received specific acclaim for his exceptional service, such as remembering guests' names even on their first visit.

In the restaurant, the staff, especially an individual named Musa, were commended for their friendliness and approachability. Guests also appreciated that the staff went out of their way to ensure a pleasant stay, showing genuine warmth and a readiness to meet guests' expectations. Many reviews emphasized the excellent service with some highlighting that the staff's attentiveness significantly enhanced their experience, making it even more special. Overall, the staff at Dukes London consistently delivered high-quality service with many guests noting their politeness, enthusiasm and ability to create a perfect welcome.

Luxury
Dukes London offers a refined experience, capturing the essence of an exclusive traditional hotel with classic English furnishings. Described as a hidden gem, the hotel exudes an air of understated yet genteel hospitality. Tucked away in a prime location, this small luxury hotel boasts luxurious decor and provides a beautiful experience for its guests. The lovely staff contribute to the overall charm, making it a pricey but hospitable choice in the heart of Central London. The perfect martini bar adds to its allure, making it a standout destination for those seeking a blend of tradition and elegance.


No, Dukes London doesn't have any pool.

No, a spa isn't available at Dukes London.

No, Dukes London doesn't allow dogs.

No, parking facilities aren't available at Dukes London.

Yes, Dukes London has a gym.

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