DoubleTree by Hilton London Angel Kings Cross
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Summary of reviewsDoubleTree by Hilton London Angel Kings Cross is lauded for its outstanding location, ideally situated near Angel Tube Station and King's Cross/St Pancras. This prime positioning offers exceptional connectivity to central London and beyond, benefiting both leisure and business travelers. Guests appreciate the safety and friendliness of the neighborhood, which boasts charming cafes, restaurants and shops within walking distance.
The breakfast experience is generally positive with a variety of options from a full English breakfast to continental selections. Many guests commend the taste and quality, noting the efficient and friendly breakfast team. However, busy periods can lead to long queues and occasional food shortages with some critique on the limited vegetarian options.
Dinner at the hotel, especially at the Marco Pierre White restaurant, receives high praise for the quality and taste of the meals. The atmosphere is pleasant and the staff are super friendly, although there are occasional remarks on overpriced bar food and limited menu options. Room service is efficient and well-received, but some guests report instances of slow service and minor quality issues.
Rooms at the hotel are generally well-rated, noted for being clean, modern and spacious by London standards. Most guests find the beds and amenities comfortable, though a few have remarked on smaller room sizes and some housekeeping inconsistencies. The soundproofing could also see improvements, as noise disturbances are occasionally mentioned.
Cleanliness is predominantly praised with many guests finding the rooms and communal areas spotless and well-maintained. However, sporadic issues with housekeeping, such as unclean bathrooms and dirty carpets, are noted by some.
The staff at DoubleTree by Hilton London Angel Kings Cross are frequently described as exceptional. Guests consistently highlight the team's professionalism, friendliness and dedication to service with several staff members receiving individual commendations for their hospitality.
Free WiFi is generally reliable and appreciated for its speed and connectivity, despite occasional reports of weak signals or slow speeds. The gym is positively reviewed for its modern equipment, cleanliness and 24-hour availability, though some find it small or limited during COVID restrictions.
Parking is limited with only thirteen spots available, which necessitates pre-booking. The cost is £30 per day, which some guests find steep, but the secure and supervised nature of the parking is appreciated.
Families are well-catered to with family rooms that generally offer ample space and comfort. The welcoming staff and a variety of breakfast options contribute to a family-friendly atmosphere, although some rooms are noted as smaller than expected. Additional amenities like baby cots and extra towels are readily available, ensuring a comfortable stay for families.
Overall, DoubleTree by Hilton London Angel Kings Cross provides a comfortable and convenient stay with exceptional service, making it a preferable choice for both business and leisure travelers, as well as families.
Categories
The breakfast experience is generally positive with a variety of options from a full English breakfast to continental selections. Many guests commend the taste and quality, noting the efficient and friendly breakfast team. However, busy periods can lead to long queues and occasional food shortages with some critique on the limited vegetarian options.
Dinner at the hotel, especially at the Marco Pierre White restaurant, receives high praise for the quality and taste of the meals. The atmosphere is pleasant and the staff are super friendly, although there are occasional remarks on overpriced bar food and limited menu options. Room service is efficient and well-received, but some guests report instances of slow service and minor quality issues.
Rooms at the hotel are generally well-rated, noted for being clean, modern and spacious by London standards. Most guests find the beds and amenities comfortable, though a few have remarked on smaller room sizes and some housekeeping inconsistencies. The soundproofing could also see improvements, as noise disturbances are occasionally mentioned.
Cleanliness is predominantly praised with many guests finding the rooms and communal areas spotless and well-maintained. However, sporadic issues with housekeeping, such as unclean bathrooms and dirty carpets, are noted by some.
The staff at DoubleTree by Hilton London Angel Kings Cross are frequently described as exceptional. Guests consistently highlight the team's professionalism, friendliness and dedication to service with several staff members receiving individual commendations for their hospitality.
Free WiFi is generally reliable and appreciated for its speed and connectivity, despite occasional reports of weak signals or slow speeds. The gym is positively reviewed for its modern equipment, cleanliness and 24-hour availability, though some find it small or limited during COVID restrictions.
Parking is limited with only thirteen spots available, which necessitates pre-booking. The cost is £30 per day, which some guests find steep, but the secure and supervised nature of the parking is appreciated.
Families are well-catered to with family rooms that generally offer ample space and comfort. The welcoming staff and a variety of breakfast options contribute to a family-friendly atmosphere, although some rooms are noted as smaller than expected. Additional amenities like baby cots and extra towels are readily available, ensuring a comfortable stay for families.
Overall, DoubleTree by Hilton London Angel Kings Cross provides a comfortable and convenient stay with exceptional service, making it a preferable choice for both business and leisure travelers, as well as families.
Accessible Hotel
The hotel offers accessible entrances and facilities, including wheelchair-accessible rooms and accessible bathrooms. Easy-to-use lifts are available throughout the property, ensuring convenient movement for all guests.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Hotel with Gym
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.
Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
Resistance bands - Balance trainers - etc.
Cost for using the gym: Free for guests
Gym opening hours: 24 hours
Show more...4-Star Hotel
Guest Reviews
DoubleTree by Hilton London Angel Kings Cross consistently garners high praise for its outstanding location. Nestled conveniently close to Angel Tube Station and King's Cross/St Pancras, the hotel offers exceptional connectivity to major public transport links, making it easy to explore central London and beyond. Guests appreciate its proximity to a variety of local amenities including charming cafes, pubs, restaurants and shops.
The hotel is favorably positioned near significant landmarks and is particularly appreciated for business events with notable venues like the Business Design Centre within walking distance. Despite being situated on a major London street, the hotel is surprisingly quiet, providing a tranquil retreat amid the bustling city.
The area around the hotel is described as safe and friendly, perfect for both sightseeing and business engagements. Its location offers easy access to various attractions with many within walking distance or just a short tube ride away. Therefore, the DoubleTree by Hilton London Angel Kings Cross stands out as an excellent base for both leisurely explorations and business gatherings in London.
The breakfast experience at the DoubleTree by Hilton London Angel Kings Cross garners a mix of praise and critique from its guests. Consistently, the staff earn high marks for their friendliness and efficiency, especially the welcoming breakfast team. Guests appreciate the variety and extensive choices available, from a full English breakfast to continental options featuring pastries, yoghurts and fresh fruit.
Many reviews highlight the delicious taste and quality of breakfast items with specific mentions of great coffee, tasty hot dishes and gluten-free options. For some, the buffet breakfast stands out as a complimentary perk and the variety ensures there’s something for nearly everyone. Some guests found it to be one of the best hotel breakfasts they've had, emphasizing its ability to set a positive tone for the day.
However, the experience can be less than perfect during busy periods with long queues and instances of food running out, leading to a disorganized atmosphere. There is also feedback about the lack of fresh vegetables and limited vegetarian options, as well as occasional issues with coffee machines and slow replenishment of items. Despite these occasional hiccups, the general sentiment leans toward a positive, fulfilling breakfast experience with many guests recommending it for its variety and quality.
The dinner experience at DoubleTree by Hilton London Angel Kings Cross is largely positive according to guest reviews. Many guests commend the hotel's food, describing it as great, tasty and very good. The Marco Pierre White restaurant on-site receives particular praise for its exceptional meals, including fillet steak and roast lamb, regarded by some as the best they've had. The restaurant atmosphere is described as pleasant and accommodating with plenty of dining choices available and super friendly staff enhancing the experience.
Bar offerings are generally well-received, although some guests mention that bar food can be overpriced and of inconsistent quality. Room service often gets high marks for efficiency and quality with specific dishes like fried chicken with spinach and potato highlighted as freshly prepared and delicious. However, there are a few criticisms, including slow service, a limited menu and occasional quality issues with bar and in-room dining options.
Despite a few instances of cold or oily food and the restaurant being closed on certain evenings, meals are mostly enjoyed, making it a recommended spot for dining. Pricing may be a bit steep for some, both for food and drinks. However, those looking for an easy pre-theatre supper or a quick dinner find convenience and satisfaction in dining at the hotel. Evening meals, especially at the Marco Pierre White restaurant, are a highlight for many guests, who appreciate the quality and preparation of the food.
The rooms at DoubleTree by Hilton London Angel Kings Cross have received a mix of feedback from guests, largely skewed towards the positive. The majority of guests praised the rooms for being clean, modern and spacious. Many appreciated the comfort and functionality, emphasizing the well-appointed nature of the rooms with all required amenities. The size of the rooms, especially for London standards, often surprised guests positively with plenty of space and enough storage. Beds and furnishings were frequently mentioned for their comfort, ensuring a restful stay.
The hotel also offers special features such as rooms that overlook the courtyard, accessible rooms and rooms equipped with fitness stations. However, the reviews did point out some inconsistencies. Several guests noted that the rooms could be on the smaller side, especially when accommodating families or larger groups with some describing them as tiny or cramped. There were also occasional complaints about room cleanliness, such as stained carpets or dated decor and operational issues like air conditioning not working, broken light fixtures and inadequate bathroom cleaning.
Soundproofing seemed to be an area needing improvement, as a few guests reported noise from within and outside the hotel premises. Despite these drawbacks, most reviews highlighted the overall cleanliness, modernity, comfort and spaciousness of the rooms, making it a generally positive accommodation choice for visitors.
The bed options at the DoubleTree by Hilton London Angel Kings Cross have received varied feedback from guests. Many appreciated the comfort, describing the beds as very comfortable, super comfy and exceptionally comfy with ample and soft bedding. Some guests found the mattresses to be soft, while others preferred the feather and hypoallergenic pillows, contributing to a restful sleep. Large beds, including king and queen-sized options, were particularly favored for their spaciousness and coziness.
On the flip side, a few guests noted discomfort with the firmness or softness of the beds and pillows, citing personal preferences. Some beds were described as too firm, so soft they caused backaches or not supportive enough. There were also mentions of creaky beds and uncomfortable mattresses with some expressing a need for firmer pillows. Instances of beds being small and poorly made also appeared in some reviews, alongside sporadic comments on cleanliness issues like bed stains and itchy sheets.
Despite these mixed reviews, the general consensus leans towards the beds being comfortable and contributing to a good night’s sleep, especially with the clean, well-maintained bedding and the provision of soft pillows. The overall comfort of the rooms and the availability of spacious bed setups further enhanced the guest experience, making it a notable choice for travelers seeking a restful stay.
The cleanliness of 'DoubleTree by Hilton London Angel Kings Cross' has garnered a diverse range of feedback from guests. On the positive side, many praise the hotel for its overall clean and comfortable environment with several reviews describing the rooms as spotless, well-kept and newly refurbished. Guests frequently highlight the exemplary cleanliness of the rooms and bathrooms, often noting that the hotel is modern and fresh in appearance. The general areas, facilities and the hotel's location are also appreciated for their cleanliness and upkeep, contributing to a pleasant stay.
However, there are mentions of inconsistencies in the hotel's housekeeping services. Several reviews point out specific issues such as unclean bathrooms, dusty areas and substandard room cleaning that was not performed daily. Some guests found dirty carpets and remnants left in rooms, indicating that cleaning standards could be improved. Despite these critiques, the feedback leans toward a generally positive impression of the hotel's cleanliness with the spotless and well-maintained rooms often counterbalancing the less favorable comments. Overall, while some improvements in housekeeping could enhance the guest experience, the hotel maintains a largely favorable reputation for cleanliness.
The DoubleTree by Hilton London Angel Kings Cross has garnered glowing feedback for its exceptional staff. Guests consistently praise the hotel's team for their friendly, polite and professional demeanor. From the reception to the bar and executive lounge, members like Mimi, Selena, Jade, Olivia, Asad and Emmanuel have left notable impressions for their outstanding service.
Whether it's the warm welcome at check-in, the attentive assistance during breakfast or the swift handling of guest issues, the hotel staff's dedication to guest satisfaction is evident. The management, led by what many describe as the best in town, ensures that the team remains committed to providing a high standard of service. Despite occasional hiccups such as busy reception areas or service lapses in the bar, the role staff play in creating a welcoming and efficient atmosphere is unmistakable.
The staff’s friendliness extends beyond mere courtesies; they frequently go the extra mile to ensure guests feel valued and comfortable. Their willingness to help, coupled with their professional approach, makes for a seamless guest experience. From frontline receptionists to housekeeping, every team member contributes to the hotel’s reputation for excellent service. The consensus is clear: the staff at DoubleTree by Hilton London Angel Kings Cross significantly enhance the overall experience, making stays both pleasant and memorable.
The WiFi experience at the DoubleTree by Hilton London Angel Kings Cross is generally positive with many guests appreciating the reliable and fast internet connection provided throughout the building. Guests found the coverage to be strong in the lobby area and reported good connectivity within their rooms. Several reviews highlighted the good free WiFi and even commended it alongside other amenities like the showers.
However, there are some occasional issues. A few guests encountered spotty connections, slow speeds or had to reconnect multiple times. While some found the network stable and the device connectivity excellent, others experienced challenges such as the WiFi not working or being insecure. Despite these occasional inconveniences, many guests indicated that the overall WiFi quality was acceptable and acknowledged that it came included with their stay. Additionally, some expressed a willingness to pay for faster internet to avoid any minor disruptions.
Overall, while there are a few areas for improvement, the WiFi at the DoubleTree by Hilton London Angel Kings Cross meets the needs of most travelers, providing a generally satisfactory online experience.
The DoubleTree by Hilton London Angel Kings Cross boasts a number of positive reviews for its gym facilities. Guests generally found the gym to be well-equipped and enjoyed complimentary access. Many appreciated the modern equipment, including weights, a treadmill and a bike. The gym's cleanliness and availability of towels were also well-received. Although some reviews mentioned the gym being on the smaller side or temporarily inaccessible due to COVID restrictions, the overall sentiment was that the gym was a great addition to the hotel's amenities. The 24-hour availability of the gym and the presence of complimentary water facilities further enhanced the convenience for guests.
The DoubleTree by Hilton London Angel Kings Cross provides parking facilities, although the availability of spaces is quite limited with only thirteen spots available. Despite the small size of the car park, guests often found it convenient and secure. The gated car park is a plus, but spaces cannot be guaranteed and pre-booking is necessary for larger vehicles like vans.
The cost of parking at the hotel is £30 per day, which some guests considered expensive, though it offers safe and supervised parking. For those unable to secure a spot at the hotel, there are other nearby parking options, including a 24-hour good value car park and recommendations to park at a nearby shopping center.
The hotel's proximity to St Pancreas Train Station and public transport links adds to the convenience of its location. However, if no parking spaces are available on-site, some visitors had to park at a different Hilton nearby or use street parking, which did not incur a congestion charge. Overall, while the hotel does offer parking amenities, visitors should be prepared for the possibility of limited availability and the associated costs.
DoubleTree by Hilton London Angel Kings Cross consistently receives commendations for its family-friendly atmosphere and amenities. Guests appreciate the hotel's capacity to comfortably accommodate families with numerous mentions of specifically designed family rooms that usually boast large double beds and ample space for both adults and children. The warm cookies provided on arrival are a runaway hit among the kids, setting a welcoming tone from the start.
Breakfast time is a highlight for many families with praise for the variety and quality of the offerings. The staff are often described as super welcoming and particularly attentive to children, making them feel special and comfortable throughout their stay. Useful amenities like a baby cot, additional bedding and extra towels are readily available upon request, ensuring that families have what they need during their visit.
Despite the overall positive feedback, there are a few areas noted for improvement. The size of some family rooms and bathrooms are occasionally described as smaller than expected with some guests finding the provided space limited when compared to the booking information. There are also comments about the cleanliness of the towels and specific aspects of room preparation. Additionally, while the hotel offers convenient proximity to family-friendly restaurants and activities, on-site activities for kids are not advertised, which might be a consideration for families looking for more in-hotel entertainment options.
Overall, DoubleTree by Hilton London Angel Kings Cross provides a largely satisfying experience for families, making it a good choice for those visiting London. With its accommodating service, thoughtful amenities and welcoming environment, it sets a favorable scene for a family-centric trip.
The DoubleTree by Hilton London Angel Kings Cross is nestled in a vibrant neighborhood that is a haven for nightlife enthusiasts. Guests have lauded the hotel's proximity to a plethora of cafes, pubs and restaurants, making it an excellent choice for those looking to explore the local dining and drinking scene. The hotel is notably close to nightlife hot spots with several bars, pubs and nighttime venues just a short stroll away, including a club located downstairs from the property. This location also offers easy access to evening entertainment in the West End, enhancing its appeal for visitors seeking a dynamic night out.
Despite the vibrant surroundings, some guests have mentioned the noise levels with occasional disturbances from music in neighboring rooms and the general hustle and bustle of the area. Light sleepers might find this a slight drawback. However, the hotel's soundproofing largely mitigates this issue, ensuring a relatively peaceful stay for most guests.
Overall, the area's lively ambiance, characterized by numerous eateries and drinking spots, makes it a lively and convenient choice. The friendly and welcoming staff add to the positive experience, making the DoubleTree by Hilton in Angel Kings Cross a favorable option for those interested in enjoying London's nightlife.
DoubleTree by Hilton London Angel Kings Cross is often highlighted as a conveniently located hotel that offers good value for money. Many guests appreciated the comfortable accommodations, complete with standard features expected of a Hilton brand, such as flat-screen TVs, mini-fridges, security safes, irons and kettles. The inclusion of amenities like a gym is also praised.
However, there is a notable divide in opinion regarding its four-star status. While some guests felt that it lives up to its rating and praised the excellent service and friendly staff, others found various aspects lacking. Comments suggest that the hotel’s overall service and room quality didn’t always meet the high standards typically associated with four-star hotels. Criticisms were directed at the maintenance of the property and the responsiveness of housekeeping with some even suggesting that their experience was more akin to a three-star establishment.
Despite these mixed reviews, many guests still found the hotel to be clean and pleasant with exceptional breakfast offerings and helpful staff. There appears to be a consensus that, although the hotel might fall short of some four-star expectations, it is still a solid option considering the price and the general quality of service and amenities provided.
DoubleTree by Hilton London Angel Kings Cross is a highly regarded choice for business travelers. The hotel boasts excellent business facilities and a central location, making it convenient for those attending conferences or meetings. The proximity to key business centers such as the Business Design Centre and St Pancras, combined with its central location, adds to its appeal.
Guests noted the well-equipped business amenities, including functional conference rooms and convenient meeting areas. The availability of a business center and small business lounge further enhances its suitability for work-related stays. Despite a few minor inconveniences such as occasional noise or untimely check-ins, the overall quality and efficiency of the services provided are commendable.
The hotel's room service and food quality received positive mentions and the ability to leave luggage after checkout for business purposes was appreciated. Furthermore, its handy location near tube stations allows for easy access to various parts of the city.
In summary, DoubleTree by Hilton London Angel Kings Cross offers high-quality, business-oriented services and facilities, making it an ideal stay for business guests seeking efficiency and convenience during their trips.
The DoubleTree by Hilton London Angel Kings Cross offers a generally positive experience for travelers with disabilities, standing out for its accessible entrances and facilities. The hotel's location is lauded for its convenience, being close to both tube and bus stations, making it easily accessible for guests needing mobility aids. The hotel ensures good accessibility with features such as wheelchair-accessible rooms, accessible bathrooms and easy-to-use lifts.
Guests frequently highlight the staff's attentiveness and helpfulness, contributing significantly to a positive stay. Cleanliness and modernity of the hotel also receive accolades. However, there are some areas for improvement noted by guests. Some accessible bathrooms lack design consideration and certain rooms meant for disabled guests can be too small or uncomfortable due to poor layout or features like low sinks and limited storage.
Parking options are praised with handicapped spaces readily available. Despite occasional issues like heaters not working, crowded elevators and occasional disorganization in room assignments, the staff generally manage to address concerns promptly, enhancing the overall experience. For those dependent on accessible amenities, the hotel provides comfortable, disability-friendly rooms outfitted with walk-in showers.
Overall, the DoubleTree by Hilton London Angel Kings Cross is a solid choice for travelers with disabilities due to its helpful staff, convenient and accessible location and a commitment to accommodating various accessibility needs.
Location Show Map
Location
The hotel is favorably positioned near significant landmarks and is particularly appreciated for business events with notable venues like the Business Design Centre within walking distance. Despite being situated on a major London street, the hotel is surprisingly quiet, providing a tranquil retreat amid the bustling city.
The area around the hotel is described as safe and friendly, perfect for both sightseeing and business engagements. Its location offers easy access to various attractions with many within walking distance or just a short tube ride away. Therefore, the DoubleTree by Hilton London Angel Kings Cross stands out as an excellent base for both leisurely explorations and business gatherings in London.
Breakfast
Many reviews highlight the delicious taste and quality of breakfast items with specific mentions of great coffee, tasty hot dishes and gluten-free options. For some, the buffet breakfast stands out as a complimentary perk and the variety ensures there’s something for nearly everyone. Some guests found it to be one of the best hotel breakfasts they've had, emphasizing its ability to set a positive tone for the day.
However, the experience can be less than perfect during busy periods with long queues and instances of food running out, leading to a disorganized atmosphere. There is also feedback about the lack of fresh vegetables and limited vegetarian options, as well as occasional issues with coffee machines and slow replenishment of items. Despite these occasional hiccups, the general sentiment leans toward a positive, fulfilling breakfast experience with many guests recommending it for its variety and quality.
Dinner
Bar offerings are generally well-received, although some guests mention that bar food can be overpriced and of inconsistent quality. Room service often gets high marks for efficiency and quality with specific dishes like fried chicken with spinach and potato highlighted as freshly prepared and delicious. However, there are a few criticisms, including slow service, a limited menu and occasional quality issues with bar and in-room dining options.
Despite a few instances of cold or oily food and the restaurant being closed on certain evenings, meals are mostly enjoyed, making it a recommended spot for dining. Pricing may be a bit steep for some, both for food and drinks. However, those looking for an easy pre-theatre supper or a quick dinner find convenience and satisfaction in dining at the hotel. Evening meals, especially at the Marco Pierre White restaurant, are a highlight for many guests, who appreciate the quality and preparation of the food.
Rooms
The hotel also offers special features such as rooms that overlook the courtyard, accessible rooms and rooms equipped with fitness stations. However, the reviews did point out some inconsistencies. Several guests noted that the rooms could be on the smaller side, especially when accommodating families or larger groups with some describing them as tiny or cramped. There were also occasional complaints about room cleanliness, such as stained carpets or dated decor and operational issues like air conditioning not working, broken light fixtures and inadequate bathroom cleaning.
Soundproofing seemed to be an area needing improvement, as a few guests reported noise from within and outside the hotel premises. Despite these drawbacks, most reviews highlighted the overall cleanliness, modernity, comfort and spaciousness of the rooms, making it a generally positive accommodation choice for visitors.
Beds
On the flip side, a few guests noted discomfort with the firmness or softness of the beds and pillows, citing personal preferences. Some beds were described as too firm, so soft they caused backaches or not supportive enough. There were also mentions of creaky beds and uncomfortable mattresses with some expressing a need for firmer pillows. Instances of beds being small and poorly made also appeared in some reviews, alongside sporadic comments on cleanliness issues like bed stains and itchy sheets.
Despite these mixed reviews, the general consensus leans towards the beds being comfortable and contributing to a good night’s sleep, especially with the clean, well-maintained bedding and the provision of soft pillows. The overall comfort of the rooms and the availability of spacious bed setups further enhanced the guest experience, making it a notable choice for travelers seeking a restful stay.
Cleanliness
However, there are mentions of inconsistencies in the hotel's housekeeping services. Several reviews point out specific issues such as unclean bathrooms, dusty areas and substandard room cleaning that was not performed daily. Some guests found dirty carpets and remnants left in rooms, indicating that cleaning standards could be improved. Despite these critiques, the feedback leans toward a generally positive impression of the hotel's cleanliness with the spotless and well-maintained rooms often counterbalancing the less favorable comments. Overall, while some improvements in housekeeping could enhance the guest experience, the hotel maintains a largely favorable reputation for cleanliness.
Staff
Whether it's the warm welcome at check-in, the attentive assistance during breakfast or the swift handling of guest issues, the hotel staff's dedication to guest satisfaction is evident. The management, led by what many describe as the best in town, ensures that the team remains committed to providing a high standard of service. Despite occasional hiccups such as busy reception areas or service lapses in the bar, the role staff play in creating a welcoming and efficient atmosphere is unmistakable.
The staff’s friendliness extends beyond mere courtesies; they frequently go the extra mile to ensure guests feel valued and comfortable. Their willingness to help, coupled with their professional approach, makes for a seamless guest experience. From frontline receptionists to housekeeping, every team member contributes to the hotel’s reputation for excellent service. The consensus is clear: the staff at DoubleTree by Hilton London Angel Kings Cross significantly enhance the overall experience, making stays both pleasant and memorable.
Wi-Fi
However, there are some occasional issues. A few guests encountered spotty connections, slow speeds or had to reconnect multiple times. While some found the network stable and the device connectivity excellent, others experienced challenges such as the WiFi not working or being insecure. Despite these occasional inconveniences, many guests indicated that the overall WiFi quality was acceptable and acknowledged that it came included with their stay. Additionally, some expressed a willingness to pay for faster internet to avoid any minor disruptions.
Overall, while there are a few areas for improvement, the WiFi at the DoubleTree by Hilton London Angel Kings Cross meets the needs of most travelers, providing a generally satisfactory online experience.
Gym
Parking
The cost of parking at the hotel is £30 per day, which some guests considered expensive, though it offers safe and supervised parking. For those unable to secure a spot at the hotel, there are other nearby parking options, including a 24-hour good value car park and recommendations to park at a nearby shopping center.
The hotel's proximity to St Pancreas Train Station and public transport links adds to the convenience of its location. However, if no parking spaces are available on-site, some visitors had to park at a different Hilton nearby or use street parking, which did not incur a congestion charge. Overall, while the hotel does offer parking amenities, visitors should be prepared for the possibility of limited availability and the associated costs.
Family
Breakfast time is a highlight for many families with praise for the variety and quality of the offerings. The staff are often described as super welcoming and particularly attentive to children, making them feel special and comfortable throughout their stay. Useful amenities like a baby cot, additional bedding and extra towels are readily available upon request, ensuring that families have what they need during their visit.
Despite the overall positive feedback, there are a few areas noted for improvement. The size of some family rooms and bathrooms are occasionally described as smaller than expected with some guests finding the provided space limited when compared to the booking information. There are also comments about the cleanliness of the towels and specific aspects of room preparation. Additionally, while the hotel offers convenient proximity to family-friendly restaurants and activities, on-site activities for kids are not advertised, which might be a consideration for families looking for more in-hotel entertainment options.
Overall, DoubleTree by Hilton London Angel Kings Cross provides a largely satisfying experience for families, making it a good choice for those visiting London. With its accommodating service, thoughtful amenities and welcoming environment, it sets a favorable scene for a family-centric trip.
Nightlife
Despite the vibrant surroundings, some guests have mentioned the noise levels with occasional disturbances from music in neighboring rooms and the general hustle and bustle of the area. Light sleepers might find this a slight drawback. However, the hotel's soundproofing largely mitigates this issue, ensuring a relatively peaceful stay for most guests.
Overall, the area's lively ambiance, characterized by numerous eateries and drinking spots, makes it a lively and convenient choice. The friendly and welcoming staff add to the positive experience, making the DoubleTree by Hilton in Angel Kings Cross a favorable option for those interested in enjoying London's nightlife.
4 Star
However, there is a notable divide in opinion regarding its four-star status. While some guests felt that it lives up to its rating and praised the excellent service and friendly staff, others found various aspects lacking. Comments suggest that the hotel’s overall service and room quality didn’t always meet the high standards typically associated with four-star hotels. Criticisms were directed at the maintenance of the property and the responsiveness of housekeeping with some even suggesting that their experience was more akin to a three-star establishment.
Despite these mixed reviews, many guests still found the hotel to be clean and pleasant with exceptional breakfast offerings and helpful staff. There appears to be a consensus that, although the hotel might fall short of some four-star expectations, it is still a solid option considering the price and the general quality of service and amenities provided.
Business
Guests noted the well-equipped business amenities, including functional conference rooms and convenient meeting areas. The availability of a business center and small business lounge further enhances its suitability for work-related stays. Despite a few minor inconveniences such as occasional noise or untimely check-ins, the overall quality and efficiency of the services provided are commendable.
The hotel's room service and food quality received positive mentions and the ability to leave luggage after checkout for business purposes was appreciated. Furthermore, its handy location near tube stations allows for easy access to various parts of the city.
In summary, DoubleTree by Hilton London Angel Kings Cross offers high-quality, business-oriented services and facilities, making it an ideal stay for business guests seeking efficiency and convenience during their trips.
Accessible
Guests frequently highlight the staff's attentiveness and helpfulness, contributing significantly to a positive stay. Cleanliness and modernity of the hotel also receive accolades. However, there are some areas for improvement noted by guests. Some accessible bathrooms lack design consideration and certain rooms meant for disabled guests can be too small or uncomfortable due to poor layout or features like low sinks and limited storage.
Parking options are praised with handicapped spaces readily available. Despite occasional issues like heaters not working, crowded elevators and occasional disorganization in room assignments, the staff generally manage to address concerns promptly, enhancing the overall experience. For those dependent on accessible amenities, the hotel provides comfortable, disability-friendly rooms outfitted with walk-in showers.
Overall, the DoubleTree by Hilton London Angel Kings Cross is a solid choice for travelers with disabilities due to its helpful staff, convenient and accessible location and a commitment to accommodating various accessibility needs.
No, DoubleTree by Hilton London Angel Kings Cross doesn't have any pool.
No, a spa isn't available at DoubleTree by Hilton London Angel Kings Cross.
No, DoubleTree by Hilton London Angel Kings Cross doesn't allow dogs.
Yes, parking facilities are available at DoubleTree by Hilton London Angel Kings Cross.
Yes, DoubleTree by Hilton London Angel Kings Cross has a gym. For more information, read the answers to the Gym questionnaire
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