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Summary of reviewsThe Park Hotel London receives high praise for its prime location, offering guests the convenience of being in the heart of downtown London. Its central spot provides easy access to dining options, entertainment venues and vibrant nightlife, particularly around Richmond Row. The convenience extends to nearby significant sites like Victoria Park and local hospitals, making it an ideal hub for both leisurely and practical visits.
The breakfast experience brings mixed reactions; many guests find the continental breakfast convenient and sufficient, catering well to basic dietary needs with provisions like deli slices, Greek yogurt and fresh fruit. The friendly staff and well-stocked options are appreciated, though there are frequent calls for improvement in variety and quality, particularly in the lack of hot meal options and the use of paper plates.
Guest rooms are frequently praised for their spaciousness, cleanliness and modern furnishings. Comfort is a recurring theme with high-quality beds and effective amenities that contribute to a relaxing stay. Cleanliness is consistently commended with rooms and common areas maintained to high standards, further enhanced by a professional and courteous staff.
The hotel staff receive significant accolades for their friendliness, helpfulness and professionalism. Many guests note the efficiency of the check-in process and appreciate staff going above and beyond to ensure a pleasant stay. Specific staff members, such as Destiny and Ryan, are often singled out for exceptional service.
Parking at the hotel garners mixed feelings. While the convenience of indoor, covered parking is valued, many guests are discontent with the high and sometimes unexpectedly disclosed parking fees, feeling that they detract from the overall value.
Overall, The Park Hotel London excels in location, room quality, cleanliness and staff professionalism, though improvements in breakfast variety and more transparent parking policies could further enhance guest satisfaction. Show more
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Hotel near Ski Resorts
This hotel offers a boutique experience in a historic setting, providing a unique stay for those visiting Boler Mountain. Its central location allows for easy access to both the ski hill and downtown attractions.
Dog Friendly Hotel
This hotel welcomes two pets of any size in designated fourth-floor rooms and well-behaved pets may be left unattended. This policy offers considerable convenience for pet owners. The hotel's location is also appreciated by guests.
Business Hotel
This hotel offers distinctive meeting rooms and signature suites to accommodate up to 40 guests. It provides audio-visual equipment, catering services, complimentary Wi-Fi, and group rates for event attendees. It is located near Richmond Row, making it easily accessible to shops and restaurants.
Hotel with Parking
The hotel offers underground parking with in/out privileges for a nightly fee. Secured, covered, and wheelchair-accessible parking are available, and a 'Roadtrip' package includes parking.
EV charging stations
Accessible Hotel
This hotel provides automatic doors at the front entrance, an accessible parking spot, and one accessible suite. It offers assistive devices like a seat raiser, shower chair, and grab bars in all Superior Suite showers. The hotel welcomes service animals and support persons.
Hotel with Gym
Provides a fitness center for guests to maintain their workout routine.
3-Star Hotel
Located in downtown London, this all-suite boutique hotel offers large suites and a complimentary continental breakfast. It provides underground parking and complimentary WiFi. Many restaurants and outdoor patios are nearby.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Certifications:
Green Key Global (greenkeyglobal.com)
Answers last updated by our editors
Hotel for Honeymoon
Hotel near Nightlife Spots
Room Types
Lifestyle Suite with King Bed and Sofa BedThe rates for this room are for single/double occupancy. This room can accommodate a maximum of 3 people with sofa-bed. Please refer to the hotel's policy for extra person charges.
Preferred King Suite with Sofa BedPreferred suites are located on the upper levels and feature walk-in oversized showers and bathrobes.
The rates for this room are for single/double occupancy. This room can accommodate a maximum of 3 people with sofa-bed. Please refer to the hotel's policy for extra person charges.
Lifestyle Suite with Two Queen Beds and Sofa BedThe rates for this room are for single/double occupancy. This room can accommodate a maximum of 5 people with sofa-bed. Please refer to the hotel's policy for extra person charges.
Preferred Queen Suite with Two Queen Beds and Sofa BedPreferred suites are located on the upper levels and feature walk-in oversized showers and bathrobes.
The rates for this room are for single/double occupancy. This room can accommodate a maximum of 5 people. Please refer to the hotel's policy for extra person charges.
Suite - Disability AccessThis spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite features a flat-screen TV with cable channels, a coffee machine, a wardrobe, a sofa as well as city views. The unit has 2 beds.
Guest Reviews
8.1
Very Good
Location
Situated in a prime spot, The Park Hotel London boasts a fantastic location that has garnered acclaim from numerous guests. Its central position offers convenient access to downtown London, placing visitors within walking distance of an array of dining options, entertainment venues and pubs. The vicinity is particularly vibrant, centered at the heart of Richmond Row and the pub scene, making it ideal for those looking to explore local food and nightlife.
Proximity to significant sites such as Victoria Park and the area’s hospitals further enhances the hotel’s appeal. Guests have praised the location for facilitating easy commutes, whether for leisure or appointments. The views from the hotel add to its charm, while the nearby variety of restaurants, bars and shops provide plentiful activities right outside the doorstep.
Overall, the blend of convenience, bustling local scene and accessibility make The Park Hotel London a top choice for travelers seeking both comfort and connectivity.
Breakfast
Guests have mixed feelings about the breakfast offered at The Park Hotel London. The majority appreciated the convenience of a continental breakfast included in the room price, noting that it offers a selection of deli slices, cheese, Greek yogurt, fresh fruit and croissants with some options catered to gluten-free diets. Many found the breakfast to be more than adequate, frequently describing it as good to excellent with some praising its fresh, well-stocked nature and the pleasant staff.
On the other hand, critiques were common regarding the limited variety and absence of hot items like eggs and bacon, leading some to find it very basic or even poor. The use of paper plates and prevalence of pre-packaged, processed foods detract from the overall experience for some guests. The breakfast area can be crowded with occasional scarcity of food and seating, highlighting a need for better stock management and variety to accommodate all guests.
Overall, while the breakfast meets most basic needs and has notable positives such as vegetarian options and sufficient convenience, there is room for improvement in terms of variety, quality and hot meal options.
Rooms
The Park Hotel London receives frequent praise for its spacious and comfortable rooms. Guests consistently describe the rooms as large, clean and well-maintained, providing plenty of space even for families and groups. Many highlight the functional and modern furnishings with various room layouts including suites that feature partitions between bedrooms and living areas, making them suitable for families and those traveling with pets.
Comfort is a key theme with numerous mentions of very comfortable beds and well-appointed amenities that enhance the overall experience. Some guests specifically note the effectiveness of the air conditioning and the quality of room facilities that contributed to a relaxing stay.
The cleanliness and upkeep of the rooms are also consistently commended. Arriving to a clean room appears to be a common experience for visitors and many express satisfaction with the room’s layout, size and comfort which seem to meet and exceed expectations.
While minor issues like lighting and booking mishaps are occasionally mentioned, they are far outweighed by the positive remarks regarding the spacious and comfortable accommodations. Functional and well-kept, The Park Hotel London's rooms offer a reliable and enjoyable stay for travelers.
Beds
Travelers consistently commend The Park Hotel London for its comfortable and high-quality beds. Guests reported excellent, super comfy beds and wonderful pillows, making it suitable for families needing their own space. Many found the bedding to be of high quality, contributing to restful sleeps. Although some mentioned discomfort with the pillows and softness, the majority of reviews highlight satisfaction with the sleeping arrangements. The rooms themselves were noted as spacious and clean, adding to the overall positive experience.
Cleanliness
The Park Hotel London has garnered positive feedback for its cleanliness. Guests consistently describe the rooms as clean, spacious and comfortable. The hotel's accommodations are well-kept with the property being both modern and tidy. There is a noticeable consistency in the praise for the friendly and professional staff, enhancing the pleasant experience.
Despite a few isolated remarks about cleanliness issues, most reviews highlight the cleanliness of both the rooms and the common areas upon arrival. The bathrooms are commonly noted as spacious and well-maintained. The cozy and comfortable atmosphere is a recurring theme with some guests stating they would definitely stay again.
The location also receives favorable comments, contributing to the overall satisfaction of the guests. While there were occasional complaints about service and amenities, the overarching sentiment leans towards satisfaction with the cleanliness and comfort provided by The Park Hotel London.
Staff
Guests of The Park Hotel London consistently praise the staff for being exceptionally friendly, helpful and professional. From the front desk to housekeeping, reviews highlight that the personnel are courteous, warm and accommodating. Check-in processes are described as efficient and several guests appreciate specific staff members for going above and beyond to meet their requests. The staff's ability to maintain a clean and welcoming environment further adds to the positive experiences reported by guests. Additionally, the front desk personnel, including managers and individuals named Destiny and Ryan, receive special mention for their informative and respectful service. The overall impression is one of a dedicated team striving to ensure a pleasant and comfortable stay for all visitors.
Parking
Parking at The Park Hotel London is an area that has received mixed reviews. On the positive side, guests appreciated the convenience and ease of using the hotel's indoor parking facilities, which provided a hassle-free experience and protection from the elements, particularly beneficial during inclement weather. Some also noted that having covered parking was a useful feature, especially for those on extended road trips with lots of supplies.
However, many guests found the cost of parking to be significantly overpriced with nightly fees ranging from $30 to $50. Several reviewers expressed surprise and frustration at the additional parking charges with some feeling that the fees were not clearly disclosed prior to booking or at check-in. There was also a sentiment that considering the overall cost of the stay, parking charges seemed excessive and should perhaps have been included for hotel guests.
In summary, while The Park Hotel London offers convenient and sheltered parking, the high and often unexpected costs leave many guests feeling that the service does not provide good value.
No, The Park Hotel London doesn't have any pool.
No, a spa isn't available at The Park Hotel London.
Yes, The Park Hotel London welcomes dogs.
Yes, parking facilities are available at The Park Hotel London.