Meritas Crystal Resort
Lonavala
18.75925100,
73.39649200
,
Old Mumbai Pune Highway, Tungarli, Opp. Raheja Hill Resort
(Show on Map)
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsMeritas Crystal Resort in Lonavala is widely praised for its superb location, providing guests with easy access to transportation hubs while maintaining a tranquil atmosphere, perfect for a relaxing getaway. Its proximity to the city center and local attractions enhances the overall convenience and appeal. The staff plays a crucial role in enriching the experience through their friendly, professional, and attentive service, contributing to a welcoming stay for visitors. The dining experiences, particularly breakfast and dinner, are standout features, with guests commending the variety and quality of the offerings. An enjoyable dinner ambiance is highlighted by comforting meals and a delightful bonfire at the resort's restaurant.
Rooms receive generally positive reviews for their cleanliness, comfort, and spaciousness, with some offering lovely balcony views. Specific mentions like Room 501 suggest guest satisfaction varies based on room type. Attention to cleanliness is evident across the property, fostering a serene environment appreciated by many, although improvements have been suggested in certain areas to address occasional lapses.
Despite the resort's many appealing aspects, some areas require improvement. The WiFi service and swimming pool maintenance, for instance, have been flagged for connectivity issues and cleanliness concerns, respectively. Addressing these issues could further enhance the guest experience.
Overall, Meritas Crystal Resort offers a compelling mix of convenience, excellent service, and dining, making it a recommended choice for visitors seeking relaxation and comfort in Lonavala.
Categories
Rooms receive generally positive reviews for their cleanliness, comfort, and spaciousness, with some offering lovely balcony views. Specific mentions like Room 501 suggest guest satisfaction varies based on room type. Attention to cleanliness is evident across the property, fostering a serene environment appreciated by many, although improvements have been suggested in certain areas to address occasional lapses.
Despite the resort's many appealing aspects, some areas require improvement. The WiFi service and swimming pool maintenance, for instance, have been flagged for connectivity issues and cleanliness concerns, respectively. Addressing these issues could further enhance the guest experience.
Overall, Meritas Crystal Resort offers a compelling mix of convenience, excellent service, and dining, making it a recommended choice for visitors seeking relaxation and comfort in Lonavala.
Family Friendly Resort
Part of the Meritas group known for its family focus and receives good ratings. Offers a resort experience located on the Old Mumbai Pune Highway near Tungarli.
Accessible Resort
Meritas Crystal Resort is wheelchair accessible, with the entire unit being wheelchair accessible. Upper floors are accessible by elevator.
Resort with Rooms With Jacuzzi / Hot-tub
Resort with Swimming Pool
Outdoor Pool
Business Resort
Resort with Parking
4-Star Resort
Resort with Outdoor Pool
Guest Reviews
Nestled in the heart of Lonavala, Meritas Crystal Resort offers a superb location that guests have consistently praised. Its prime positioning ensures easy accessibility, being just a couple of kilometers from the bus stand and railway station and conveniently near the highway. Despite its proximity to key transportation hubs, the resort manages to maintain a peaceful atmosphere, providing a tranquil retreat away from the hustle and bustle of the town. The surroundings offer stunning views, contributing to an overall pleasant stay.
Guests have noted that the location is perfect for a weekend getaway or a short overnight trip, offering quick access to the city center and shopping areas. The resort is road-side, making it simple to locate. Meanwhile, the courteous and professional staff enhance the experience with their attentive service, ensuring a seamless visit. The resort is equipped with all the promised amenities, and cleanliness is a top priority, often lauded by visitors.
Overall, the location of Meritas Crystal Resort is a standout feature, consistently highlighted for its convenience and serenity, making it an ideal choice for those seeking both relaxation and access to local attractions.
Nestled within the serene ambiance of Meritas Crystal Resort, the breakfast experience emerges as a notable highlight for many guests. The array of options available ensures a varied and delightful start to the day, with patrons frequently appreciating the excellent spread. The presence of good, fresh selections alongside a wide assortment of sandwiches showcases the resort's commitment to catering to diverse palates. Guests often find the quality commendable, with some elements, such as the tea, receiving particular praise for their excellence. While some reviews indicate areas for improvement, like the addition of live counters, the general consensus underscores a satisfying culinary start to the day that complements the overall hospitality experience at the resort.
At Meritas Crystal Resort, guests have frequently praised the dinner experience at the hotel's in-house restaurant. Many diners have described the food as not only delicious but also reminiscent of comforting home-cooked meals. The quality and taste of the dishes consistently receive high marks, often noted as superior to other well-known dining establishments in Lonavla. The restaurant staff is acknowledged for their excellent service, contributing to the favorable dining experience. A standout feature during dinner is the enjoyable bonfire, enhancing the ambiance and providing a pleasant surprise for guests. While there are mentions of some dissatisfaction, the predominant sentiment is one of satisfaction and recommendation. Visitors are encouraged to indulge in a meal at the hotel’s restaurant to enjoy the remarkable flavors and attentive service at least once during their stay.
Meritas Crystal Resort offers a variety of room experiences that cater to different guest preferences. Many guests found the rooms to be clean and comfortable, highlighting the spaciousness and cozy atmosphere in several cases. The resort's rooms, specifically Room 501, were noted for their size, enhancing the comfort factor for visitors. Balconies accompanying certain rooms were a pleasant addition, providing a nice view and extending the relaxation space.
However, some guests felt the rooms were smaller than expected, with washrooms particularly flagged as too compact. Maintenance issues were raised, including dusty areas and occasional unpleasant odors, which detracted from the overall room experience for some. Despite these concerns, many guests found the rooms satisfactory, praising them for being neat and clean. The resort's facilities, including jacuzzis in select rooms, received mixed reviews due to issues like smelly water, suggesting room for improvement in some aspects.
Overall, while the rooms at Meritas Crystal Resort generally maintain a standard of cleanliness and comfort, there are variances in guest satisfaction based on expectations and room type.
Meritas Crystal Resort has received mixed reviews regarding its cleanliness. On a brighter note, many guests have praised the resort for maintaining a generally good level of cleanliness across the property. Several comments highlight the clean and well-kept rooms, with some guests describing them as neat and very clean. The resort's atmosphere is appreciated for being calm, peaceful, and odourless, contributing to a comfortable stay.
Additionally, clean amenities like bathrooms and linens have been noted, supporting the claims of effective cleanliness maintenance. The resort staff seem to play a role in ensuring the property's cleanliness with a number of guests expressing satisfaction with the service they received. Their timely and amazing service in terms of cleanliness has even earned A++++ ratings from some reviewers.
Despite these positives, certain reviews point out areas requiring improvement. Some guests felt the room cleanliness, particularly the bathroom and linen, could be better as they encountered stained sheets that had to be changed. Issues such as cockroaches, bed bugs, and occasionally dirty water in the outdoor pool highlight lapses that need addressing. The property's proximity to a large sewer is mentioned as causing an unpleasant odor in some areas. Additionally, critiques of restaurant hygiene and overall service, perceived by some as poor, were mentioned.
Overall, while Meritas Crystal Resort offers a clean and serene environment for many, attention to specific areas and feedback from guests would enhance the experience further.
Visitors to Meritas Crystal Resort generally praise the staff for their friendliness and professionalism. The team is often described as polite, supportive, and attentive, contributing to a positive guest experience. Many reviews highlight the accommodating nature of the staff, with specific mentions of their courtesy and helpfulness. Guests also appreciated the professionalism and efficiency of the restaurant staff, who were noted for being punctual and pleasant.
However, some reviews suggest areas for improvement, as a few guests experienced slower service and expressed a need for more training among the staff. Despite these occasional critiques, it seems that visitors frequently find the personnel to be helpful and cooperative, with a well-trained team ready to ensure a welcoming stay. Overall, the staff at Meritas Crystal Resort plays a significant role in providing a pleasant and supportive environment for guests, enhancing the overall appeal of the property’s superb architecture and well-maintained premises.
At Meritas Crystal Resort, guests have found the WiFi service to be challenging, particularly in the rooms. Many guests noted issues with connectivity and slow speeds, often experiencing interruptions or an inability to access the network altogether. Despite efforts from the resort to address some of these technical difficulties, stability remained elusive and certain devices reportedly had additional complications with connectivity. While the resort may offer other appealing amenities, reliable internet access does not seem to be one of its strong points, based on guest experiences.
The Meritas Crystal Resort offers a mixed experience when it comes to its swimming pool. On the positive side, some guests mention that the pool area is impressive, and when operational, the swimming pool can be a pleasant feature of the resort. However, several concerns are raised about maintenance and cleanliness. Many reviewers note that the pool often features dirty water and issues with excessive chlorine levels, making swimming uncomfortable for some. There are also reports of chipped tiles posing a safety hazard, which suggests the need for improvements in upkeep. Additionally, guests should be aware of the pool's early closing time at 7 PM and occasional operation disruptions. The location of the pool near sewage, causing unpleasant odors, is another area that could be improved. Overall, while the pool has potential, it seems that more consistent maintenance and attention to detail could elevate the guest experience significantly.
Location Show Map
Location
Guests have noted that the location is perfect for a weekend getaway or a short overnight trip, offering quick access to the city center and shopping areas. The resort is road-side, making it simple to locate. Meanwhile, the courteous and professional staff enhance the experience with their attentive service, ensuring a seamless visit. The resort is equipped with all the promised amenities, and cleanliness is a top priority, often lauded by visitors.
Overall, the location of Meritas Crystal Resort is a standout feature, consistently highlighted for its convenience and serenity, making it an ideal choice for those seeking both relaxation and access to local attractions.
Breakfast
Dinner
Rooms
However, some guests felt the rooms were smaller than expected, with washrooms particularly flagged as too compact. Maintenance issues were raised, including dusty areas and occasional unpleasant odors, which detracted from the overall room experience for some. Despite these concerns, many guests found the rooms satisfactory, praising them for being neat and clean. The resort's facilities, including jacuzzis in select rooms, received mixed reviews due to issues like smelly water, suggesting room for improvement in some aspects.
Overall, while the rooms at Meritas Crystal Resort generally maintain a standard of cleanliness and comfort, there are variances in guest satisfaction based on expectations and room type.
Cleanliness
Additionally, clean amenities like bathrooms and linens have been noted, supporting the claims of effective cleanliness maintenance. The resort staff seem to play a role in ensuring the property's cleanliness with a number of guests expressing satisfaction with the service they received. Their timely and amazing service in terms of cleanliness has even earned A++++ ratings from some reviewers.
Despite these positives, certain reviews point out areas requiring improvement. Some guests felt the room cleanliness, particularly the bathroom and linen, could be better as they encountered stained sheets that had to be changed. Issues such as cockroaches, bed bugs, and occasionally dirty water in the outdoor pool highlight lapses that need addressing. The property's proximity to a large sewer is mentioned as causing an unpleasant odor in some areas. Additionally, critiques of restaurant hygiene and overall service, perceived by some as poor, were mentioned.
Overall, while Meritas Crystal Resort offers a clean and serene environment for many, attention to specific areas and feedback from guests would enhance the experience further.
Staff
However, some reviews suggest areas for improvement, as a few guests experienced slower service and expressed a need for more training among the staff. Despite these occasional critiques, it seems that visitors frequently find the personnel to be helpful and cooperative, with a well-trained team ready to ensure a welcoming stay. Overall, the staff at Meritas Crystal Resort plays a significant role in providing a pleasant and supportive environment for guests, enhancing the overall appeal of the property’s superb architecture and well-maintained premises.
Wi-Fi
Pool
Yes, Meritas Crystal Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Meritas Crystal Resort.
No, Meritas Crystal Resort doesn't allow dogs.
Yes, parking facilities are available at Meritas Crystal Resort.
No, Meritas Crystal Resort doesn't have a gym.
Location Show Map
More Options
