Lonavala18.62388900,
73.40875600,
Aamby Valley, Post- Ambavane, Taluka- Mulshi(Show on Map)
6.7
Rated
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Summary of reviewsAamby Valley City is a resort known for its breathtaking location amidst lush greenery and tall mountains, offering a serene escape from urban noise. The scenic beauty, complete with artificial lakes and vast landscapes, contributes to a tranquil and rejuvenating experience. Visitors particularly enjoy the picturesque environment during the rainy season, which enhances the natural charm of the property. The well-maintained facilities seamlessly blend with the surroundings, creating an ideal setting for relaxation.
The breakfast at Aamby Valley City receives mixed reviews. Many guests commend the lavish and varied spread with specific praise for the South Indian counter at Woodpecker. However, issues such as repetitive menus, overcrowding and hygiene concerns detract from the overall experience. Dinner experiences are equally varied with some guests enjoying the offerings at Lake View Cafe and Mabruk, while others criticize the exorbitant prices and limited variety, particularly at Woodpecker. Service problems, including slow responses and poorly managed room service, often mar the dining experience.
Accommodations at Aamby Valley City are spacious and aesthetically pleasing with a variety of cottages featuring unique themes. Despite the potential charm, numerous issues with cleanliness and maintenance are frequently reported, including dust, mold and malfunctioning amenities. Such drawbacks significantly impact guest satisfaction, overshadowing the benefits of room size and design.
Cleanliness remains a significant concern with many guests pointing out issues in rooms and common areas. Problems like dust, spider webs and unclean bathrooms are common, indicating a need for improved housekeeping. While some areas are well-maintained, the inconsistent cleanliness standards and lack of sufficient housekeeping support detract from the overall appeal.
The staff at Aamby Valley City are often praised for being courteous and helpful. However, systemic issues such as understaffing, inadequate training and slow service are recurrent complaints. The reception and front desk frequently receive negative feedback for being unresponsive and unprofessional, highlighting the need for improved management and training protocols.
Internet connectivity is another area where Aamby Valley City falls short. Guests frequently mention unreliable or non-existent WiFi, slow speeds and restrictive rules limiting device connections, making it difficult to stay connected.
The pool facilities are a mixed bag with various options available but often plagued by maintenance issues. The main outdoor pool is frequently closed or in poor condition, while guests also report problems with the plunge pool and insufficient seating areas.
For families, Aamby Valley City offers a range of engaging activities and a picturesque setting that children enjoy. Despite the family-friendly vibe, some inconveniences such as limited seating near the pool and delays in room availability can detract from the experience.
The golf courses at Aamby Valley City are a notable highlight, receiving high praise for their excellent condition and the enjoyable golfing experience they offer.
Lastly, while the resort aims to provide a five-star experience, many guests feel it falls short of this standard. Compared to other luxury hotels, Aamby Valley City is often deemed overpriced and in need of significant maintenance and service improvements.
In summary, Aamby Valley City excels in offering a stunning and tranquil natural setting but struggles with issues related to cleanliness, maintenance, service quality and value for money. Improvements in these areas could significantly enhance the overall guest experience, aligning it more closely with its five-star aspirations. Show more
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Categories
Luxury Resort
Aamby Valley City is a large, integrated township known for its exclusive and high-end lifestyle offerings. While a 'city,' its resort components and overall infrastructure cater to a luxury market with diverse amenities.
Resort near Golf Courses
This resort features the Aamby Valley Golf Course, an 18-hole, par-72 championship course designed with British golf architecture. The course has received accolades, including being voted the best golf facility in India and recognition in the Asian Golf Monthly Awards.
Resort for Honeymoon
A sprawling resort city offering luxurious villas and chalets with stunning views of the surrounding hills and lakes. Features multiple dining options, adventure activities, and a spa, providing a diverse and exciting experience for honeymooners.
Family Friendly Resort
A large, integrated city with diverse accommodation and a wide range of activities, including adventure sports, watersports, and entertainment, providing numerous options for family engagement.
Romantic Resort
This large-scale integrated city is mentioned as a romantic destination, offering a wide array of facilities and diverse experiences. While large, it provides numerous options for couples to enjoy activities, dining, and relaxation within one expansive property.
Resort with Swimming Pool
Aamby Valley City is a sprawling resort with potentially multiple swimming pool facilities, including themed pools, infinity pools, and water activities suitable for families and individuals. The scale and variety of amenities make it a top choice.
Outdoor Pool
Resort with Free Wi-Fi
Aamby Valley City is a well-known resort that provides free Wi-Fi. This expansive property likely offers comprehensive Wi-Fi coverage for its guests.
Resort with Parking
Aamby Valley City is a large township project, indicating ample parking space. The development's scale suggests a well-planned parking infrastructure to accommodate residents and visitors. Given its comprehensive amenities and activities, convenient parking is a priority.
Resort with Gym
Aamby Valley City offers a gym among its many facilities. It provides a luxurious stay with access to various fitness and recreational activities.
5-Star Resort
A vast luxury township that includes 5-star hotel components and extensive high-end facilities. It offers a wide range of activities, dining, and accommodation options within a large, planned environment, providing a comprehensive luxury lifestyle experience.
Resort with Outdoor Pool
Aamby Valley City offers multiple swimming pools and various recreational activities. It provides a luxurious experience with world-class amenities.
Resort with Spa
Business Resort
Accessible Resort
Room Types
Aussie Wooden ChaletThe accommodation will provide you with air conditioning and a minifridge. The dining area also has an electric kettle. Featuring floor-to-ceiling window, a balcony, shower, private bathroom also comes with a hairdryer and bathrobes.
It offers additional space and a view.
Spanish CottageTucked amidst the sylvan surroundings of the timeless Sahyadris, Spanish Cottage offers floor-to-ceiling window, walk-in shower and views of the majestic hills around.
Hermitage RoomDesigned aesthetically out of timber and glass, the Hermitage caters to a desire to be cocooned in a private world. The impressively furnished interiors with rustic and wooden décor brings alive the living spaces. Located on a hilltop, it pampers your experience with a delightful 180° view of the Hill City.
This room has a floor-to-ceiling window and private outside deck with seating arrangements.
Burmese ChaletNestled amidst the spectacular mountains, these are best suited for the one who seeks solace in solitude. The snugly furnished Burmese Chalets atop the mountain turf, offer fascinating views of the surroundings.
This chalet features a balcony with seating arrangements and a luxurious Jacuzzi, bathtub and an open-air shower and floor-to-ceiling window
Lake Side Cabana Room with Plunge PoolAdjacent to the shimmering Great Lake are the twelve luxuriously decorated and finely furnished Cabanas. Built on stilts, the accommodation comes with an Open Deck and a Plunge Pool that presents an experience so precious that it transports you to a different realm altogether.
This room has a floor-to-ceiling window.
Aussie SuiteThe real McCoy of comfort and luxury, created out of Australian pinewood, these suites comes with an elegantly furnished living room and a plush master bedroom with a private Jacuzzi. It is here you will get a whiff of Aussie lifestyle. The size of the suite is 1517 sq ft.
This suite features a living room and a balcony.
Supreme CottagesThis double room has a satellite TV, minifridge, floor-to-ceiling window and walk-in shower. Rooms are located at the foothills of Koraigad Fort.
Premium Aussie ChaletOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a private entrance, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.
Junior Suite with TerraceThe unit offers 2 beds.
Double Room with Lake ViewThe unit has 1 bed.
Suite with Lake ViewThe unit offers 1 bed.
Guest Reviews
6.7
Rated
Location
Nestled amidst tall mountains and enveloped in lush greenery, Aamby Valley City boasts an exceptional location that is often noted as its most impressive feature. Visitors are consistently taken by the stunning and serene environment which provides an escape from the noise of the city, making it ideal for those seeking tranquility and natural beauty. The vast expanse of the property, interspersed with lakes and picturesque landscapes, adds to its charm.
Rainy seasons offer an especially picturesque experience, enhancing the already beautiful scenery and ambiance. The well-maintained facilities align harmoniously with the natural surroundings, making it a superb spot for relaxation. The drive through the location is also noteworthy, showcasing the natural forest surroundings and serene atmosphere.
While the scale of the property might require a bit of travel within, the expansive setting is often viewed as breathtaking, further complemented by excellent weather that many visitors rave about. Amenities set against the backdrop of scenic beauty, combined with unique infrastructure and thoughtful planning, offer a serene and peaceful retreat. Whether exploring the artificial lakes or simply enjoying the sound of nature, the location of Aamby Valley City sets the stage for a memorable and rejuvenating stay.
Breakfast
Aamby Valley City offers a breakfast experience that has left many guests with mixed feelings. On the positive side, numerous reviews highlight an excellent spread of breakfast options with many guests particularly appreciating the variety offered. The breakfast is described as lavish and sumptuous with some items being especially tasty. Woodpecker, one of the dining venues, receives praise for its good food, particularly the South Indian counter. Many found the complimentary breakfast to be a pleasant surprise, exceeding their initial expectations.
However, not all feedback is glowing. Some guests found the breakfast to be average with repetitive menus and little variation even on weekends. Issues with mismanagement are common, as reports of overcrowded and chaotic breakfast venues are frequent. The waiting times for a table can be lengthy with some guests noting a lack of adequate seating and essential items like plates and mugs. Hygiene concerns were raised with remarks about flies and a general lack of cleanliness.
Overall, while the breakfast offering at Aamby Valley City has its highlights, there is a significant need for improvement in terms of variety, management and hygiene to enhance the guest experience fully.
Dinner
Nestled amid scenic beauty, Aamby Valley City offers a mixed experience when it comes to dining. Guests have reported a range of food quality, from excellent breakfast items to overpriced and limited dinner options. While some found the food at the Lake View Cafe and Global Chaska Restaurant to be delightful, others highlighted the exorbitant prices and lack of variety, particularly at the Woodpecker where only buffet is available. The Mediterranean fare at Mabruk received praise for both its food and ambiance.
However, there were notable drawbacks, including cold in-room dining, delays in food delivery and instances of poor food quality. Some guests even had their dinner bills waived due to dissatisfaction, while the housekeeping and room service left much to be desired. Service issues such as slow responses and poorly managed room service further marred the experience.
Despite the idyllic setting, dining at Aamby Valley can be hit or miss with its blend of good food and troubling service challenges.
Rooms
Aamby Valley City, nestled in a lovely location, offers a range of spacious accommodations, from Spanish cottages to supreme and Mexican-themed cottages. Guests frequently commend the room size, often describing them as spacious, big and humongous, providing ample space for relaxation. The aesthetics and interior of some rooms are admired with mentions of lovely, systematic designs and cozy setups.
However, the charm quickly fades due to recurring issues with cleanliness and maintenance. Numerous reviews have pointed out the presence of dust, damp smells and instances of mould and fungus. The bedding and mattresses are often described as uncomfortable and sometimes dirty, detracting from the overall experience.
While some rooms viewed in photos appear inviting, the reality often disappoints due to poor upkeep. Guests have reported cracked windows, broken wooden flooring and frequent equipment malfunctions including non-operational fridges, air conditioners and bathroom fixtures. The absence of basic amenities such as bath towels and toiletries further detracts from the overall experience.
Despite some praise for the cottage views and the potential charm of their designs, the overall consensus leans towards a need for significant improvements in cleanliness and maintenance. The contrast between the well-sized rooms and the inadequate service and upkeep suggests a missed opportunity for Aamby Valley City to fully realize its potential as a top-tier resort destination.
Beds
Nestled away from the bustle of the city, Aamby Valley City promises a retreat with spacious accommodations. However, while guests appreciate the tranquility and the size of the rooms, the bed quality appears to be a recurring concern. Numerous reviews highlight that the main beds, additional beds and sofa beds are often unclean, uncomfortable or in poor condition with some mattresses causing backaches due to being too hard or too soft. Issues extend to bed linens, which frequently appear old, dirty and sometimes even stinky. In addition, several guests report that pillows need replacing and that bedding and furniture maintenance is lacking with reports of bed bugs and fungus adding to the discomfort. Moreover, some noted problems with noise from other guests in the premises, illustrating a need for better soundproofing. Although there are glimpses of comfort, notably there were mentions of a comfortable bed, the overall feedback suggests that Aamby Valley City needs to improve its bedding standards to meet guests' expectations fully.
Cleanliness
Aamby Valley City garners mixed feedback with a spotlight on its cleanliness and maintenance standards. Some guests note that the property and certain amenities are clean and well-maintained, giving credit to the operation and maintenance team for their efforts. However, many visitors express serious concerns regarding room cleanliness. Issues such as dust, damp smells, spider webs and rat infestations are commonly reported. The bathrooms and curtains, in particular, have been highlighted for being dirty and not properly maintained with some experiences including hair and stains.
Guests detail the presence of flies, bugs, dirt and even fungus on furniture within the rooms, indicating a need for significant improvement. Moreover, complaints about hygiene are compounded by reports of unclean common areas and unattended plates near rooms. Furnishings such as sofas and beds need better upkeep with some guests discovering broken and filthy items.
Despite some clean and organized areas, the overall cleanliness of the property appears inconsistent and housekeeping support seems lacking. Guests recommend that the facility should take cleanliness more seriously and enhance COVID-19 related safety measures to match the premium pricing. Improving these aspects could elevate the experience to meet the expectations set by its otherwise well-maintained external appearance and layout.
Staff
The staff experience at Aamby Valley City has received mixed feedback from guests. Many reviews highlight the courteous and helpful nature of the staff. Guests frequently mention that the staff were polite, cooperative and supportive. The housekeeping staff, in particular, received praise for their attentiveness and willingness to assist.
However, several reviews also point out significant areas for improvement. Issues such as understaffing, poor training and slow service were common complaints. Some guests felt that the reception staff and some service employees were unresponsive and unprofessional. There were also mentions of certain staff members being rude and not accommodating, contributing to a negative overall service experience.
While junior staff were often described as sweet and courteous, systemic issues with management and staff training seem to hinder the overall hospitality experience at the property. Complaints about slow check-in processes and mismanagement at the front desk were frequent, suggesting a need for improved organizational protocols.
Overall, guests have observed both commendable and problematic aspects of the staff at Aamby Valley City, pointing to the importance of consistent and professional staff training to enhance the guest experience significantly.
Wi-Fi
Aamby Valley City, while it has a lot to offer in terms of scenic beauty and luxurious accommodations, seems to notably lack in the area of internet connectivity. Guests have frequently mentioned the absence or unreliability of WiFi throughout the hotel. Instances of no WiFi connection, intermittent access and the need to purchase high-speed internet were common among the reviews. Slow internet speeds and unusual rules limiting device connections further compounded the issue. In some cases, there were even reports of poor mobile network reception, making it challenging for guests to stay connected.
Pool
Aamby Valley City's pool area features prominently in guest reviews, highlighting a mix of experiences. The property includes an outdoor pool, wave pool and private pools associated with certain rooms. However, many reviews indicated that the main outdoor pool was frequently closed or not operational, including mentions of it being empty, not clean and in poor condition with broken tiles. The plunge pool also had issues such as a chipped floor and a broken ladder. Furthermore, there were concerns about insufficient seating areas near the pool for families to relax and privacy issues around the cabanas. While guests enjoyed the concept of different pool types, the execution seemed to fall short, impacting the overall experience.
Parking
Aamby Valley City offers an overall positive experience but has mixed reviews regarding parking and transportation within its premises. The city itself is quite large, which adds to its charm, but the lack of resort vehicles for internal movement poses a challenge for guests. Renting a car is an option, though some guests find it expensive. Parking is available, but the parking facilities have room for improvement with some reviews specifically pointing out the need for a better-organized parking area. While parking lots are present, more detailed attention to this aspect could significantly enhance the guest experience.
Family
Aamby Valley City offers various activities suitable for families with horse riding being a standout favorite among both parents and children. The lush greenery provides a captivating backdrop that children particularly enjoy, making it a great escape from city life. The property has indoor activities that successfully engage children, contributing to its family-friendly reputation. Visitors find the setting perfect for family gatherings, especially given the tranquility it offers.
However, it's worth noting the absence of some conveniences; families sometimes face difficulties such as a lack of seating near the pool and delays in room availability. The top-floor balconies become unusable during rains due to the lack of shade. Additionally, some complaints about noise from large families and limited facilities could detract from the experience.
Though the place is highly recommended for family outings and offers a range of activities, some areas could benefit from improvements to enhance comfort and convenience for guests, particularly those with young children.
Golf
Aamby Valley City's golf courses receive high praise from guests with many emphasizing the fantastic condition and overall experience. Visitors describe the golf course as amazing, suggesting it’s a must-visit for anyone staying at the hotel. The courses contribute significantly to a memorable golf holiday and guests note enjoying their time playing golf among other fun activities like zip-lining and go-karting. Overall, the golf facilities stand out as a key highlight for many travelers.
5 Star
Aamby Valley City has been reviewed extensively by its guests, revealing a consensus that it falls short of its proclaimed five-star status. While the property carries the high price tag associated with luxury resorts, many visitors felt that it lacked value for money and was notably overpriced compared to other five-star hotels such as the Taj, Trident and JW Marriott. Guests frequently mentioned that the rooms and facilities were not well-maintained, describing the property as aged, rundown and in desperate need of upkeep. Complaints about dirty, smelly rooms and inadequate service were common with some noting that the service level barely met two-star standards.
The dining experience also left many disappointed with the quality of the food not meeting five-star expectations despite the high prices. The limited breakfast options and overall restaurant experience were a recurring point of critique. Various facilities within the resort, such as the swimming pool, were noted to be on a chargeable basis and not always in the best condition.
The overall sentiment from the reviews suggests that while Aamby Valley City aspires to provide a five-star experience, it fails to deliver on multiple fronts, leaving guests feeling that it does not live up to its claims and is certainly not worth the high cost.
Accessible
Aamby Valley City offers some accommodations that are wheelchair accessible, such as the Aussie Chalet, which has been appreciated in reviews. However, the property as a whole poses certain challenges for guests with disabilities. While there are accessible options, the distance from the reception and lack of coordination can be inconvenient. Several areas, including some rooms and the reception, have been reported as not easily accessible. Therefore, while there are provisions made for accessibility, the overall experience may still require improvement for more seamless mobility and convenience.
Outdoor Pool
The outdoor pool at Aamby Valley City has been a point of interest among guests, who appreciate its availability and general presence at the hotel. Despite being described as good by some, there are notable concerns regarding its maintenance. Guests have reported issues such as broken tiles, lack of cleanliness and occasional closures. There is also feedback on the lack of provisions such as floats for small children and air pumps to inflate them. Additionally, the coordination of wave pool activities has been highlighted as an area needing improvement. Overall, while the pool is a significant amenity, attention to detail in maintenance and guest convenience could enhance the experience.
Luxury
Located in the scenic locale, Aamby Valley City is often marketed as a premium, luxurious retreat. The property is well-maintained and offers what many would consider five-star amenities, potentially justifying its high-end targeting and premium pricing. Despite this, there appears to be a notable divide in guest perceptions of what constitutes value for money.
Guests frequently point out that the hefty costs, inclusive of luxury taxes, do not always align with the level of luxury experienced. While the overall property retains its luxurious ambiance, some visitors feel that the actual experience—be it in the rooms or the quality of service—sometimes falls short of true luxury standards. This inconsistency isn't always perceived as delivering a five-star experience.
In essence, Aamby Valley City has the foundations and appearance of a luxurious estate but may need to harmonize its prices with the quality delivered to meet the high expectations set by its branding.
Yes, Aamby Valley City has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Aamby Valley City.
No, Aamby Valley City doesn't allow dogs.
Yes, parking facilities are available at Aamby Valley City.