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Summary of reviewsThe Super 8 by Wyndham Missoula/Brooks Street receives positive reviews for its strategic location, pet-friendly policies, and friendly staff. Nestled conveniently in Missoula, the hotel is praised for its proximity to key destinations such as the University of Montana, shopping centers, and local restaurants, offering guests an easily accessible base to explore the city. A quiet, safe atmosphere and ample parking further enhance the convenience factor.
The pet-friendly policy is a standout feature, making the hotel an appealing option for those traveling with dogs. Guests appreciate the ability to bring pets along and the hotel's efforts in maintaining a pet-welcoming environment, although there may be occasional issues with cleanliness from inconsiderate pet owners.
The staff at Super 8 by Wyndham Missoula/Brooks Street consistently earn high praise for their exceptional service. Guests describe the team as incredibly friendly, helpful, and accommodating, with a particular emphasis on the smooth and pleasant check-in process.
While some guests have mixed feelings about the breakfast, many appreciate the complimentary morning meal that includes a selection of eggs, waffles, and quality coffee. Although there are calls for more variety, especially fresh fruits and proteins, the breakfast generally meets the expectations of those seeking a simple start to their day.
The rooms are generally noted for their cleanliness and comfort, with some recently remodeled to offer a pleasant stay. However, there are inconsistencies, with occasional reports of maintenance issues and unpleasant odors. Cleanliness throughout the hotel varies, with some areas requiring more thorough upkeep, though many guests find their accommodations satisfactory for the price.
The beds receive mixed reviews, with many guests finding them comfortable but some noting the need for updates to the mattresses. On a positive note, the majority of guests report an overall pleasant sleep experience.
Lastly, while free WiFi is a valued amenity, some visitors have experienced inconsistent connectivity, highlighting an opportunity for improvement in this area.
Overall, Super 8 by Wyndham Missoula/Brooks Street is appreciated for its strategic location, welcoming staff, and pet-friendly policies, making it an affordable and convenient choice for travelers exploring Missoula.
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