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Summary of reviewsSonesta Hotel Loja receives widespread acclaim for its strategic location, exceptional amenities, and outstanding service, making it a favored choice for visitors to Loja. Situated in a prime and tranquil area, the hotel offers convenient access to the city's attractions, historic center, and dining options, delivering both peace and accessibility. Guests frequently commend the hotel for its immaculate cleanliness, superb facilities, and the professional, welcoming staff that enhance the overall ambiance.
The breakfast service stands out with its excellent, varied, and nutritious offerings, highlighted by the delicious cheese empanadas and attentive service in a spacious dining area. Visitors also appreciate the elegant, spacious rooms that provide comfort and style, further enriched by hot showers and abundant amenities. The overall atmosphere is elevated by attentive staff members, noted for their professional and friendly demeanor, contributing to a seamless experience from check-in to check-out.
The hotel’s leisure amenities, including a spacious outdoor pool with city views, sauna, and Turkish bath, offer relaxation opportunities, though some guests have noted occasional maintenance issues. Despite these, the continuous renovations are expected to improve the facilities further.
While parking presents challenges due to its narrowness and limited capacity, the staff’s helpfulness often mitigates these concerns. Overall, Sonesta Hotel Loja's exemplary service, prime location, and excellent facilities ensure a satisfying stay, making it a highly recommended option for travelers seeking comfort and accessibility in Loja.
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