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Summary of reviewsHotel Alexandra receives generally positive reviews across various categories, making it a popular choice among travelers. Its superb location is highly praised for being centrally positioned, providing easy access to Locarno's city center, lake shores and Piazza Grande. Guests appreciate the proximity to public transport, charming surroundings and serene views, contributing to a peaceful yet connected retreat.
The breakfast offerings are well-regarded with many appreciating the quality and variety of the fresh and plentiful buffet, especially the delicious croissants and coffee. Although some guests suggest more variety, the overall value for money and friendly breakfast staff enhance the experience.
The staff at Hotel Alexandra consistently impress guests with their friendliness, attentiveness and professionalism. The team is multilingual, efficient and genuinely warm, contributing to an inviting and accommodating atmosphere.
Rooms are notably clean, cozy and tastefully decorated with modern bathrooms and comfortable beds. While some rooms are small and can be noisy, the cleanliness and comfort of the accommodations receive commendations. Newly renovated rooms with practical furnishings and scenic views are particularly appreciated.
Cleanliness is a standout feature of Hotel Alexandra with guests frequently highlighting the spotless rooms and well-maintained premises. The hotel's attention to detail ensures a super clean and cozy environment.
Wi-Fi is reliable and fast, providing a seamless online experience. The availability of free internet and free public transportation further enhances guests' convenience.
Parking options are diverse and well-regarded, offering both underground and covered spaces, including charging stations for electric vehicles. Guests find the parking secure, accessible and reasonably priced.
Families find Hotel Alexandra accommodating with family-sized rooms, a welcoming atmosphere and a nearby playground. The hotel is considered kid-friendly and ideal for family stays.
Beds receive predominantly positive feedback for their comfort and quality, contributing to a restful sleep experience.
For a three-star hotel, Hotel Alexandra offers exceptional value for money with extraordinary service, meeting and often exceeding expectations for its category. Business travelers also find the hotel suitable with spacious, clean rooms, a business center and meeting facilities.
Overall, Hotel Alexandra is celebrated for its excellent location, friendly staff, cleanliness and comfort, making it a highly recommended choice for both leisure and business travelers. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Located on Via San Gottardo, this hotel offers comfortable accommodations for families. Its central location provides easy access to local amenities and attractions.
Dog Friendly Hotel
This hotel is listed as a pet-friendly hotel in Locarno.
Hotel with Parking
Hotel Alexandra provides parking for guests. It's located on Via San Gottardo in Gordola.
EV charging stations
Cheap Hotel
This hotel offers affordable accommodation in Gordola. It provides basic amenities and a convenient location for exploring the region. It is near Locarno and the Verzasca Valley, making it a good base for outdoor activities.
Hotel with EV Charging Stations
This hotel offers an electric vehicle charging station for its guests.
3-Star Hotel
Located in Gordola, Hotel Alexandra offers a convenient and comfortable stay. It is well-regarded for its accessibility and essential amenities.
Business Hotel
Small Hotel
Room Types
Superior Double RoomOffers cable TV and a minibar. Bathroom with shower and hairdryer is provided.
Double Room with Shared Shower and ToiletThere are a total of 5 double rooms on this floor which share the same WC and the same bathroom with a bathtub.
Please note that extra beds are not available in this room type.
Triple Room with Shared Shower and ToiletA room with shared bathroom facilities featuring a bathtub.
Please note that extra beds are not available in this room type.
Superior Triple RoomRoom with a private bathroom and toilet.
Standard Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. This twin/double room features air conditioning, a minibar, flat-screen TV with cable channels, as well as wine/champagne for guests.
Guest Reviews
8.4
Very Good
Location
Hotel Alexandra enjoys a superb location highly praised by its guests. Centrally positioned, it offers easy access to multiple key attractions. A short walk of about 10 to 15 minutes will take you to the bustling city center of Locarno, the serene lake shores and the vibrant Piazza Grande. The hotel is conveniently situated near public transport options with a bus stop right outside the door and the train station just a brief walk away, enhancing its connectivity to the rest of the city.
Surrounded by a charming neighborhood, the hotel stands on a main street but remains tranquil for a peaceful stay. Guests appreciate its proximity to the lake and the many adjacent shops and dining spots, ideal for casual strolls and local exploration. The public transport connections are excellent, including free bus services that guests can utilize, further cementing the hotel's status as an easily accessible and convenient base for both leisure and business trips.
Additionally, the hotel's location near the outskirts of Muralto provides a peaceful environment with picturesque views of the lake and hills, contributing to a serene retreat slightly away from the city's hustle. The clean and well-maintained surroundings, coupled with the friendly and attentive staff, enhance the overall experience, making it a favored choice for travelers looking for comfort and convenience without compromising on connectivity and local flavor.
Breakfast
Hotel Alexandra's breakfast offerings have garnered generally positive reviews from guests. Many highlight the quality and variety of the food, describing the breakfast buffet as fresh, plentiful and with a nice selection. Product quality is often praised, especially the croissants and the coffee, which some call super delicious. The breakfast ambiance is also noted as pleasant with a well-maintained and beautifully restored breakfast room contributing to a nice atmosphere.
However, some guests feel the buffet could be more abundant and varied. Certain disappointments include occasional unappealing bread, a limited choice of savory items and poorly organized buffet layout. Despite these minor issues, the value for money is often appreciated and the inclusion of breakfast in the room price is positively noted.
The friendly and attentive staff at breakfast is frequently commended, adding a touch of personal care to the overall experience. For the most part, the breakfast at Hotel Alexandra seems to serve well as a great start to the day for its guests.
Dinner
Hotel Alexandra receives high marks for its friendly and wonderful staff, who go out of their way to provide very good service. Guests appreciate the hotel's well-organized breakfast buffet, which offers a varied selection. Additionally, the convenience of having easy access to local restaurants and attractions enhances the overall dining experience for visitors. The Ticinoticket provided by the hotel, praised for being a great idea and worth it, adds further value to guests' stay. While some guests found the in-house dinner options lacking in taste and quality, the plentiful nearby dining choices make up for this shortfall. Overall, the positive aspects of the hotel's dining services and location stand out to patrons.
Rooms
Hotel Alexandra's guest reviews highlight a mix of positive and critical aspects regarding its rooms. Many visitors appreciated the beautiful and tastefully decorated rooms, describing them as clean, cozy and featuring modern, well-appointed bathrooms. Comfort seems to be a consistent theme with mentions of comfortable beds and stylish decor. The hotel’s triple rooms are noted for their space and charming balconies, offering scenic views.
Cleanliness is repeatedly praised with guests frequently commending the rooms and bathrooms for their outstanding upkeep. The newly renovated rooms are particularly appreciated for their modern aesthetic and practical furnishings.
While the ambiance and decor receive high marks, several guests pointed out that the rooms can be quite small with some attic rooms featuring sloping ceilings and limited space. Noise is another common drawback with many rooms reported to be quite noisy, especially those facing the street. Additionally, certain rooms lack adequate lighting and darkening curtains and some guests noted insufficient air conditioning.
Lastly, a number of rooms include shared showers and communal toilets, which some guests found inconvenient and outdated. Despite these issues, the hotel's overall room quality, cleanliness and comfort seem to garner a positive reception from many of its guests.
Beds
Hotel Alexandra's beds receive predominantly positive feedback, highlighting their comfort and quality. The majority of reviews praise the beds for being very comfortable with mentions of great mattresses and high-quality bedding. Guests often describe the beds as comfortable, clean and large with terms like good beds and nice beds surfacing frequently.
Specific phrases point out the comfort of the mattresses with several guests noting the firmness and substantial support they offer. Large and big comfortable beds seem to be a notable feature, further enhancing the sleep experience for visitors.
However, there are occasional mentions of the beds being too hard or uncomfortable for some guests and the sofa bed, in particular, is noted as being less comfortable. Despite these few remarks, the prevailing sentiment is that guests generally enjoyed a restful and pleasant sleep, thanks to the comfortable and high-quality bedding provided by Hotel Alexandra.
Cleanliness
Hotel Alexandra, a haven of impeccable cleanliness and comfort, consistently impresses guests with its high standards of hygiene and maintenance. The entire premises, from the tastefully decorated rooms to common areas, exude spotless cleanliness and modern appeal. Guests frequently highlight the super clean and cozy environment, noting that the hotel is well-maintained and presented with great attention to detail.
Rooms, while sometimes noted as not very large, are described as clean, simple and comfortable with modern bathrooms and super comfortable beds. The cleanliness extends to every part of the hotel, including shared bathrooms, which are always kept spotless. Guests are pleased with the bright, tidy accommodations and the friendly, attentive staff who contribute to the welcoming atmosphere.
Overall, Hotel Alexandra is celebrated for its immaculate rooms, contemporary design and consistent cleanliness, making it a highly recommended stay for travelers seeking a comfortable and well-kept environment.
Staff
Hotel Alexandra stands out for its exceptional staff who consistently receive high praise from guests. The team is described as very friendly, attentive and helpful, always making guests feel comfortable and welcome. The reception staff are noted for their friendliness and helpfulness, creating a positive initial impression for visitors. Multilingual and efficient, the staff members possess a genuine warmth and are exceptionally supportive, accommodating guests’ needs with a great attitude.
Guests have highlighted the excellent service provided by both the staff and the hotel owners, pointing out their attentiveness and pleasant demeanor. The hosts go out of their way to ensure a pleasant stay, making sure all wishes are met and nothing is missed. The breakfast staff also leaves a positive impression, noted for their friendliness and accommodating nature.
The overall hospitality at Hotel Alexandra is marked by a professional yet casual approach, providing a supportive and courteous environment. The team’s subtle yet efficient service and great communication in multiple languages add to a smooth and enjoyable guest experience.
Despite the reception being closed from 19:00 until morning, the availability and responsiveness of the staff during operating hours ensure that guests' needs are consistently addressed with a sense of kindness and professionalism. This fantastic service and exceptional care make Hotel Alexandra a highly recommended destination for travelers seeking a welcoming and comfortable stay.
Wi-Fi
Hotel Alexandra offers guests reliable internet access with Wi-Fi provided as a standard amenity. Visitors can look forward to high-quality and fast Wi-Fi, ensuring a seamless online experience. The Wi-Fi speed is notably fast and the inclusion of free internet has been highly appreciated. Additionally, the convenience of free public transportation is an added benefit for travelers staying at this hotel. Overall, guests have found the internet connection to be dependable, enhancing their stay at Hotel Alexandra.
Parking
Hotel Alexandra offers a variety of parking options that cater to guests' diverse needs. The hotel provides both underground and covered parking spaces, which are conveniently located either directly in the courtyard or right behind the hotel. Parking is included in some packages, though there are instances where a nightly fee applies. The availability of designated parking spots ensures ample space, typically sufficing the demand.
For guests arriving with electric vehicles, comfortable charging stations are available, which adds a layer of convenience for eco-conscious travelers. This dog-friendly hotel allows pets, making it easier for families who travel with their furry companions.
While some feedback indicated that parking can be a bit tight and maneuvering tricky, most guests found the parking situation to be generally excellent, describing it as safe, secure and reasonably priced. Overall, Hotel Alexandra's parking amenities are well-regarded for their accessibility and convenience.
Family
Hotel Alexandra offers an environment suitable for families, providing various amenities that cater to both adults and children. Family-sized rooms and family suites ensure comfortable accommodations, while the overall family-friendly atmosphere creates a welcoming space for guests with children. The hotel is considered a great option for families due to its compatibility with family needs and its rates designed to accommodate family budgets. Additionally, a nearby playground offers an added convenience for those traveling with young ones. Overall, Hotel Alexandra is designed with a family-centered approach, ensuring it is a kid-friendly and ideal choice for family stays.
3 Star
Hotel Alexandra offers an excellent stay considering its three-star rating. Guests frequently highlight it as providing good value for money with extraordinary service for this category. The hotel's location is highly appreciated, being close to the town center and main station, which makes transportation convenient and free from hassle.
While the cold cuts at breakfast received some criticism for their quality, the overall amenities and services meet expectations for a three-star establishment and in many cases, exceed them. Environmental noise can be an issue due to the central location, but for those seeking affordability without sacrificing convenience, Hotel Alexandra is a solid choice. Overall, the price-performance ratio remains within acceptable limits for its category.
Business
Hotel Alexandra offers an excellent environment for business travelers, featuring spacious and impeccably clean rooms that provide a comfortable stay. The hotel includes a business center and multiple meeting rooms, making it ideal for business trips and conferences. Guests have also highlighted the presence of dedicated office space, ensuring convenience for those who need to work during their stay. The hotel balances quality with affordability, as noted in its good price-performance ratio. Additionally, it receives commendations for providing excellent service, making it a reliable choice for business accommodations.
No, Hotel Alexandra doesn't have any pool.
No, a spa isn't available at Hotel Alexandra.
Yes, Hotel Alexandra welcomes dogs.
Yes, parking facilities are available at Hotel Alexandra.