Ai Pozzi Village Resort & SPA
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsAi Pozzi Village Resort & SPA is highly regarded for its peaceful and strategically convenient location. Nestled in a tranquil neighborhood, it remains close to Loano’s city center, reachable within a 10 to 20-minute walk. The resort offers a free shuttle service, making it easy for guests to access both the city center and the beach, despite the slightly challenging uphill walk. Major cities like Monaco, Nice, Turin, Genoa and Milan are easily accessible by car, making it an appealing choice for travelers looking to explore further.
The breakfast experience at Ai Pozzi Village Resort & SPA receives mixed reviews. Many guests praise the buffet-style breakfast for its variety and generous offerings of sweet and savory options, perfect for starting the day. However, some feel the quality and freshness could be improved, particularly for items like croissants and orange juice. The cost, when not included in the room rate, is considered high by several guests, but the breakfast service is generally noted for being efficient and polite.
The resort's dining experiences, particularly dinner, also receive mixed feedback. While the food quality and taste are often praised, the buffet can sometimes be repetitive and lack variety with occasional organizational challenges and limited dinner hours detracting from the overall experience. However, the flexibility of the staff and well-served aperitifs are appreciated by many.
Rooms at Ai Pozzi Village Resort & SPA are frequently praised for their spaciousness and comfort, making them ideal for families. Guests appreciate the large, well-equipped rooms with sizable balconies offering stunning views. The resort maintains high standards of cleanliness, although a few minor issues, such as outdated furniture or minimal kitchen tools, are occasionally mentioned. The comfortable beds, modern bathrooms and efficient air conditioning contribute to a generally positive accommodation experience.
Cleanliness is a strong point for the resort with many guests highlighting the immaculate condition of the rooms, apartments and communal spaces. The spa and swimming pool areas are also well-maintained. Although there are some occasional criticisms regarding specific cleanliness issues, the overall sentiment is positive with the friendly and courteous staff playing a significant role in maintaining high standards.
The staff at Ai Pozzi Village Resort & SPA are generally regarded as very kind, helpful and professional across various areas. Specific individuals, like receptionist Tiziana, receive commendations for their courtesy and efficiency. The animation team and specialized staff at the spa and pool are recognized for their friendliness and competence. Despite some occasional slow reception services, the staff's dedication to creating a welcoming environment is evident.
The resort’s Wi-Fi is a notable area for improvement with many guests reporting stability and performance issues in their rooms. However, the pools at the resort receive favorable remarks for their size, cleanliness and appeal, making them a highlight for families. The availability of both indoor and outdoor pools, along with a children’s pool, enhances the resort's versatility.
Sports amenities at Ai Pozzi Village Resort & SPA, such as tennis and padel courts and options for soccer and beach volleyball, offer recreational choices for guests. Despite some facilities having old and worn synthetic grass, the free access to the tennis court is appreciated. The parking options are also well-received with ample space and both free and paid choices available, making it convenient for guests.
Lastly, Ai Pozzi Village Resort & SPA is particularly recommended for families, offering a friendly atmosphere with a variety of services catering to both adults and children. The spacious family apartments and a dedicated children’s play area ensure a comfortable stay. The entertainment team engages children with various activities and lively evening shows, contributing to the resort's family-friendly environment.
Overall, Ai Pozzi Village Resort & SPA presents a tranquil, convenient and family-friendly retreat with a strong emphasis on guest comfort and satisfaction, despite a few areas for improvement.
Categories
The breakfast experience at Ai Pozzi Village Resort & SPA receives mixed reviews. Many guests praise the buffet-style breakfast for its variety and generous offerings of sweet and savory options, perfect for starting the day. However, some feel the quality and freshness could be improved, particularly for items like croissants and orange juice. The cost, when not included in the room rate, is considered high by several guests, but the breakfast service is generally noted for being efficient and polite.
The resort's dining experiences, particularly dinner, also receive mixed feedback. While the food quality and taste are often praised, the buffet can sometimes be repetitive and lack variety with occasional organizational challenges and limited dinner hours detracting from the overall experience. However, the flexibility of the staff and well-served aperitifs are appreciated by many.
Rooms at Ai Pozzi Village Resort & SPA are frequently praised for their spaciousness and comfort, making them ideal for families. Guests appreciate the large, well-equipped rooms with sizable balconies offering stunning views. The resort maintains high standards of cleanliness, although a few minor issues, such as outdated furniture or minimal kitchen tools, are occasionally mentioned. The comfortable beds, modern bathrooms and efficient air conditioning contribute to a generally positive accommodation experience.
Cleanliness is a strong point for the resort with many guests highlighting the immaculate condition of the rooms, apartments and communal spaces. The spa and swimming pool areas are also well-maintained. Although there are some occasional criticisms regarding specific cleanliness issues, the overall sentiment is positive with the friendly and courteous staff playing a significant role in maintaining high standards.
The staff at Ai Pozzi Village Resort & SPA are generally regarded as very kind, helpful and professional across various areas. Specific individuals, like receptionist Tiziana, receive commendations for their courtesy and efficiency. The animation team and specialized staff at the spa and pool are recognized for their friendliness and competence. Despite some occasional slow reception services, the staff's dedication to creating a welcoming environment is evident.
The resort’s Wi-Fi is a notable area for improvement with many guests reporting stability and performance issues in their rooms. However, the pools at the resort receive favorable remarks for their size, cleanliness and appeal, making them a highlight for families. The availability of both indoor and outdoor pools, along with a children’s pool, enhances the resort's versatility.
Sports amenities at Ai Pozzi Village Resort & SPA, such as tennis and padel courts and options for soccer and beach volleyball, offer recreational choices for guests. Despite some facilities having old and worn synthetic grass, the free access to the tennis court is appreciated. The parking options are also well-received with ample space and both free and paid choices available, making it convenient for guests.
Lastly, Ai Pozzi Village Resort & SPA is particularly recommended for families, offering a friendly atmosphere with a variety of services catering to both adults and children. The spacious family apartments and a dedicated children’s play area ensure a comfortable stay. The entertainment team engages children with various activities and lively evening shows, contributing to the resort's family-friendly environment.
Overall, Ai Pozzi Village Resort & SPA presents a tranquil, convenient and family-friendly retreat with a strong emphasis on guest comfort and satisfaction, despite a few areas for improvement.
Resort with Spa
As a resort with 'SPA' included in its name, it offers dedicated spa facilities and services within a resort environment.
Family Friendly Resort
This resort offers family-friendly facilities including a spa, arcade/game room, and a beach shuttle. It features both wired and wireless internet access, ensuring connectivity for families. The availability of family rooms and activities cater to all ages.
Resort with Swimming Pool
This resort offers a comprehensive spa experience and multiple swimming pool facilities. It is a great choice for travelers looking for relaxation and wellness.
Indoor Pool Children's Pool Outdoor Pool
Resort with Parking
This resort offers a variety of parking options, including a large underground parking facility and a free outdoor parking area close to the entrance. Guests can also utilize a shuttle service to avoid parking hassles in crowded areas.
EV charging stations
Accessible Resort
This resort offers facilities for disabled guests and has some rooms that are accessible. It is wheelchair accessible and has accessible bathrooms with large showers in some rooms.
Resort with EV Charging Stations
Ai Pozzi Village Resort & SPA offers an electric vehicle charging point. The resort provides various parking options, including a large underground facility, adding convenience for EV users.
Resort with Outdoor Pool
The resort includes a seasonal outdoor pool, a children's pool, and a poolside bar, making it suitable for families and those seeking relaxation. Guests can also enjoy spa services, enhancing their experience.
Resort with Children's Pool
Ai Pozzi Village Resort & SPA offers a dedicated children's pool with shallow water (less than one meter deep) and a beautiful waterfall, complemented by lifeguard service. The resort also features a larger pool with a whirlpool area and a playground on site, providing a relaxing yet fun environment for families.
Resort with Indoor Pool
This resort features a modern indoor pool and a comprehensive spa, ideal for families and individuals seeking a relaxing and wellness-focused vacation. The resort's family-friendly amenities and serene location enhance its appeal.
Dog Friendly Resort
Business Resort
Resort with Gym
About Ai Pozzi Village Resort & SPA
License: 009034-ALB-0002,009034-RT-0004, IT009034A1TDXDRI6L,IT009034A1V3XOLOHA
Guest Reviews
Location
While the resort is not adjacent to the beach, it is roughly 1 km away, making it a manageable walk or a short drive. Several guests noted that the resort offers a free shuttle service that compensates for the distance, ensuring easy access to both the city center and the beach. This shuttle service is particularly appreciated for its convenience, though some mentioned that its schedule could be more flexible.
The location is also advantageous for those looking to explore further afield with major cities like Monaco, Nice, Turin, Genoa and Milan easily accessible by car. Additionally, the surrounding area's fresh air and quiet nights contribute to a relaxing stay, enhancing the appeal of the resort's location.
However, the uphill road to the beach and center can be a bit challenging for some guests, particularly without transport. Despite this, the overall sentiment remains positive with many emphasizing the resort's peaceful atmosphere, beautiful views and the easy availability of amenities within a short distance. The quiet, green surroundings of the resort offer a pleasant retreat, making it a desirable spot for a relaxing holiday.
Breakfast
However, some guests feel the breakfast lacks freshness and variety, especially concerning certain items like croissants and orange juice. The quality has been called into question by a few, who found it to be of mediocre quality and not living up to the 4-star standard of the hotel. Additionally, the cost of breakfast, when not included in the room rate, is seen as excessive by several reviewers, reaching up to €12 or even €25, which some guests did not find justified by the offerings.
The breakfast service has been noted as efficient and polite, though there have been mentions of slow service at times. Overall, for those who prioritize a varied and filling breakfast, Ai Pozzi Village seems to offer a satisfactory experience, but there's room for improvement in terms of freshness, variety and value for money.
Dinner
However, several reviews indicate that the dinner buffet can be simple, repetitive and, at times, not up to the expected standard given the facility's costs. There are frequent mentions of the selection being limited with some guests noting the absence of vegetarian options and an overpricing issue. Additionally organizational challenges are reported, such as limited dinner hours, hurried service and experiences resembling a cafeteria atmosphere rather than a refined dining space.
Overall, while the food itself often meets expectations, the value for money and service quality can vary substantially, suggesting room for improvement in delivering a consistent dining experience at the resort.
Rooms
Several apartments and studios are noted for their generous size, often featuring additional amenities like kitchenettes and large terraces. The overall structure is considered welcoming and well-maintained with commendable room hygiene standards and polite cleaning services. However, a few guests mentioned minor issues such as outdated furniture, minimal kitchen tools or occasional cleanliness lapses.
The resort also garners positive remarks for its comfortable beds, modern bathrooms and efficient air conditioning. Despite a few complaints about non-functioning air conditioning or dim lighting in certain rooms, most reviews suggest that the accommodations meet or exceed expectations in terms of space and facilities. Families, in particular, appreciate the size and convenience of two-bedroom apartments.
Some guests experienced minor inconveniences like missing daily cleaning services in the apartments or subpar comfort of sofa beds. Nevertheless, the overall sentiment remains positive with many recommending the resort for a pleasant and comfortable stay, enhanced by the picturesque views and ample room space.
Beds
However, there were several consistent criticisms. Guests frequently remarked that the pillows were too light, low and uncomfortable with some suggesting they needed to be changed. The use of single mattresses for double beds was also a common point of dissatisfaction, leading some to find the sleeping arrangements lacking. Additionally, the sofa beds received poor evaluations for their comfort and a few reviewers pointed out issues with mattress cleanliness and the general condition of the beds in some rooms.
In summary, while many guests found the beds at Ai Pozzi Village Resort & SPA comfortable and satisfactory, there were ongoing concerns about the pillows, the configuration of double beds and the condition of sofa beds.
Cleanliness
However, while the majority of guests found the resort exceptionally clean, there were some criticisms regarding specific cleanliness issues. Some guests mentioned that the rooms and communal areas sometimes fell short of expected standards with particular concerns about the condition of the pool and pool edges. Additionally, occasional lapses in room cleaning services were noted with some rooms and public areas reportedly showing signs of neglect.
Overall, despite a few negative remarks, Ai Pozzi Village Resort & SPA remains a popular choice for families and couples seeking a clean and comfortable stay, supported by a friendly and courteous staff. The positive feedback about the general upkeep and cleanliness often outweighs the scattered instances of dissatisfaction.
Staff
The animation team and other specialized staff members at the spa and pool were also recognized for their friendliness and competence. Cleanliness and the general upkeep of the hotel were praised, reflecting the staff’s dedication to maintaining high standards. Despite the overwhelmingly positive feedback, a few reviews indicated occasional issues with slow reception services and some unfriendly interactions, particularly in the restaurant and at check-in. However, these instances were more the exception than the rule.
Overall, the staff at Ai Pozzi Village Resort & SPA appear to be a strong asset to the hotel, contributing significantly to a welcoming and professional environment.
Wi-Fi
Pool
The availability of both an indoor and outdoor pool adds versatility, although some visitors mentioned the indoor pool requires an additional fee and has limited opening times, which can be a drawback. The spa, featuring its own indoor pool, received commendations for its quality, though it incurs additional costs.
A few comments highlight that maintenance can be hit or miss with some experiences of dirty pools, loose tiles and closures not communicated in advance. Other concerns involved mandatory swim cap requirements, early closing times and occasional loud music around the pool area. Despite these occasional issues, the majority of reviews emphasize the positive aspects of the pools, from their size and cleanliness to the relaxing environment they provide.
Tennis
Parking
Despite a few mentions of parking being hard to find during peak arrival times, the overall sentiment suggests there is ample, well-maintained parking space. Guests appreciate the availability of free parking right in front of the hotel and adjacent areas, while others find the paid garage parking reasonably priced and satisfactory.
Additionally, a shuttle service provided by the hotel allows guests to avoid the hassle of finding parking in the often crowded seaside areas, adding another layer of convenience. On the whole, parking at Ai Pozzi Village Resort & SPA is largely hassle-free, making it easier for guests to enjoy their stay.
Family
The spacious rooms and family apartments, often equipped with multiple beds, provide ample comfort for families, making it a convenient and cozy place to stay. Parents appreciate the clean and well-maintained facilities, as well as the friendly and enthusiastic staff, particularly the entertainment team that keeps the children engaged with various activities and lively evening shows.
Guests praise the entertainment options available at different times of the day with many mentioning the great animation and youth leaders for kids. The divided pool areas cater to both adults and children, allowing for a relaxing experience for parents while kids enjoy their own space. The tranquility and greenery of the resort create a serene environment that contributes to a stress-free vacation.
Overall, Ai Pozzi Village Resort & SPA emerges as a top choice for family vacations, offering a blend of comfort, entertainment and a welcoming atmosphere that makes it a great discovery for families seeking a beautiful and enjoyable holiday destination.
Business
Accessible
Children's Pool
Outdoor Pool
The presence of a bar and restaurant service by the pool adds a layer of convenience, allowing guests to enjoy refreshments without leaving the comfort of their sun loungers. Additionally, the pool area is praised for its availability of sunbathing space, making it an ideal spot to unwind under the sun.
Guests appreciate the beauty and cleanliness of the outdoor pool with many noting the large size and pristine condition of the water. The setting is described as both comfortable and splendid, contributing to a relaxing and enjoyable experience. For families, there is also a baby pool and an outdoor playground, ensuring that younger visitors are entertained.
While a few reviews mentioned the pool being closed or only accessible later during their stay, the general sentiment remains overwhelmingly positive. The expansive and beautifully maintained pool area at Ai Pozzi Village Resort & SPA continues to be a highlight for visitors, offering a great place to relax and soak up the Italian sun.
Dog Friendly
Although dogs are generally welcome, there are certain restrictions to be mindful of. Dogs aren’t allowed in the dining areas during breakfast and dinner times and they are also not permitted in the beach section. Despite these limitations, guests appreciated the consideration given to pets, making it feasible to enjoy a vacation with their furry companions. Overall, AI Pozzi Village Resort & SPA stands out as a dog-friendly destination, meeting the needs of pet owners while maintaining a comfortable environment for all guests.
Yes, Ai Pozzi Village Resort & SPA has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Ai Pozzi Village Resort & SPA.
Yes, Ai Pozzi Village Resort & SPA welcomes dogs.
Yes, parking facilities are available at Ai Pozzi Village Resort & SPA.
Yes, Ai Pozzi Village Resort & SPA has a gym.
Location Show Map
More Options
