5-Star HotelSummary of reviews related to the '5 Star' categoryLook Royal Resort is often described as a luxurious five-star hotel featuring modern and stylish room decoration that prioritizes comfort. Many guests commend the excellent service, particularly during breakfast, which they find outstanding. Positive remarks extend to the general quality of service with phrases like the service is good and excellent service frequently appearing.
However, the resort also faces criticisms regarding its service standards with some guests feeling they do not align with typical five-star expectations. These discrepancies, especially at the front desk, have led some to suggest that the service standards are more in line with those of a three-star hotel. Nonetheless, there are numerous affirmations of satisfaction with statements such as everything else is good, Great and super great emphasizing the overall positive experiences of many guests.
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