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Summary of reviewsSmartr Lloret de Mar boasts an enviable location just minutes from the picturesque Fenals Beach, making it ideal for a seaside escape. Its proximity to the ocean, local attractions, and a host of restaurants and shops enhances its appeal for both families and couples seeking a convenient and vibrant stay. The accommodations draw frequent praise for their spaciousness and luxurious elements, akin to well-appointed apartments. Guests are impressed by the comfortable beds, high-quality furnishings, and thoughtful amenities like jacuzzis and large terraces, all complemented by stunning sea views.
While cleanliness generally receives positive remarks, with facilities like the pool being well-maintained, there are some concerns about stained carpets and attentiveness to finer details. Despite this, the clean and serene beach environment remains a highlight for many.
The hotel staff are predominantly recognized for their friendliness and professionalism, contributing significantly to a pleasant guest experience. However, there have been a few instances of disorganization and inconsistent service which could benefit from staff training improvements.
Internet connectivity, particularly with the free WiFi, presents a challenge, with guests often finding the service slow and coverage limited. Conversely, the pool area is well-received, noted for its cleanliness and enjoyable ambiance, though occasional maintenance issues have been reported.
Parking can be troublesome due to the hotel's central location, which limits available spaces, and guests should be prepared for potential delays in finding a spot. The hotel is especially welcoming for families, offering ample space and comfort with additional amenities that heighten the overall experience, despite a lack of certain facilities like extra rooms or kitchenettes for those with children.
The property's luxury is undeniably compelling, with opulent decor and lavish furnishings delivering a five-star atmosphere. While some elements may feel slightly dated, the overarching experience is one of grandeur and indulgence, rendering Smartr Lloret de Mar a compelling choice for travelers seeking a blend of luxury and practicality in a prime coastal setting. Show more
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Categories
Luxury Hotel
Hotel near The Beach
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Hotel with Free Wi-Fi
Hotel with Parking
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Room Types
Studio with TerraceThe hot tub is the standout feature of this studio. The studio's kitchenette is available for cooking and storing food. The spacious studio features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Suite with Hot TubThis suite provides a hot tub. The spacious suite offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The suite's kitchenette is available for cooking and storing food. Boasting a terrace, this suite also features a minibar, a dining area and a TV. The unit offers 2 beds.
Guest Reviews
Location
Smartr Lloret de Mar offers an exceptional location for those looking to enjoy a seaside getaway. Situated just a short stroll from the beach, the hotel is ideally placed for easy access to the stunning shores of Lloret de Mar. Guests frequently commend its proximity to Fenals Beach, which is only a few minutes' walk away, making leisurely beach trips a breeze. The hotel is not only close to the ocean but also conveniently nestled amidst a variety of restaurants, shops, and supermarkets, providing guests with plenty of dining and shopping options during their stay.
For visitors arriving by car, parking is straightforward, enhancing the convenience factor for guests. The surrounding area is quiet, offering a tranquil retreat amidst the buzz of the town. Notable mentions include the spacious and clean rooms, adding comfort to the superb location. Families and couples alike appreciate the ease of access to both the town center and local attractions, ensuring a varied and enjoyable experience for all. Overall, Smartr Lloret de Mar's prime location is a standout feature, offering perfect access to seaside relaxation and vibrant local life.
Rooms
Smartr Lloret de Mar offers an exceptional experience with its expansive and luxurious accommodations. The rooms, akin to spacious apartments, are praised for their magnificent size, comfortable beds, and high-quality furnishings. Guests enjoy rooms that boast cozy and stylish interiors, often featuring amenities such as a jacuzzi, dressing area, and large terraces. Many reviews highlight the beautiful decor and thoughtful design, contributing to a sense of opulence throughout the hotel. Additionally, the location is ideal, providing proximity to the beach and stunning sea views from the balconies. Cleanliness and spaciousness are consistently noted, and the quiet atmosphere adds to the overall comfort of the stay. Overall, the well-equipped rooms, considerate staff, and peaceful environment make Smartr Lloret de Mar an exceptional choice for travelers seeking a mix of luxury and comfort in a prime location.
Beds
The beds at Smartr Lloret de Mar consistently receive high praise for their comfort and size. Many reviews highlight the large and super comfortable beds as a standout feature, ensuring guests enjoy a restful night's sleep. The mattresses and pillows are described as perfect, contributing to the overall comfort. A few guests mentioned issues such as beds not being made and insufficient bed linen, which may cause discomfort in the colder months. Despite these occasional drawbacks, the general consensus is that the beds are one of the hotel's strong points, offering both luxury and tranquility in a quiet setting.
Cleanliness
Smartr Lloret de Mar seems to present a mixed picture when it comes to cleanliness, as voiced by its guests. On a positive note, many reviews underscore the overall cleanliness of the accommodations, highlighting that facilities like the pool are kept spotless. Guests have described their stay as comfortable, with some enjoying amenities like the whirlpool bath and spacious terrace. However, a prevalent concern across reviews is the condition of the carpets, which appear to be consistently stained and dirty both in the rooms and hallways. This issue seems to detract from the otherwise clean environment that guests frequently mention. While the general cleanliness of the rooms has been appreciated, a number of reviews point to neglected areas and inadequate cleaning upon arrival, such as unwashed dishes and insects found in certain areas. These elements, coupled with occasional remarks about non-functioning facilities and missing amenities, suggest that while parts of the hotel are commendable for their tidiness and comfort, there is significant room for improvement, particularly in updating and maintaining the carpeting and attending to finer details of cleanliness.
Staff
At Smartr Lloret de Mar, the guest experiences regarding the staff are a blend of exceptional service and a few pitfalls. Many guests praise the staff for being very friendly, consistently attentive, and always available. The reception team is often highlighted for being professional, top-notch, and providing exceptional service, with some mentioning special thanks for their incredible assistance. Guests appreciated the staff's promptness and reliability, particularly during unexpected situations like power outages, where they quickly resolved issues.
However, there have been some inconsistencies. A number of reviews indicate moments where reception was not welcoming, disorganized, or even absent, complicating the process of getting keys or seeking assistance. Instances of amateurish service and a lack of professionalism were observed, particularly during certain shifts, pointing to a need for better training and organization.
Despite these challenges, individual staff members, such as Marina, received special mention for their charming attention and willingness to assist. Overall, while there are some areas for improvement, the staff at Smartr Lloret de Mar are often recognized for their kindness, attentiveness, and efforts to ensure guests have a pleasant stay.
Wi-Fi
The WiFi experience at Smartr Lloret de Mar has room for improvement. Guests have consistently noted issues with the internet connection, reporting that it is often slow and prone to freezing. Many encountered problems with accessing the WiFi, with some mentioning non-existent or very weak signals. There were also concerns about the coverage being limited, with some guests unable to find information on how to connect. Additionally, the reliance on internet for television services posed further challenges when connectivity was an issue. Overall, the WiFi seems to be a notable area where enhancements are necessary to meet guests' expectations.
Pool
The pool at Smartr Lloret de Mar has garnered a mix of feedback from its guests, with an overall positive impression prevailing. Descriptions often highlight the pool as beautiful, clean, and a delightful place to relax, with some guests appreciating the calm environment and the availability of sunbeds and umbrellas. Families have noted that their kids particularly enjoyed the pool experience.
Guests appreciate the pool's design and its integration into the charming area of Lloret de Mar, making it a pleasant spot for unwinding. The jacuzzi and additional amenities like the spacious shower and comfortable bedding complement the pool, enhancing guests’ overall experience. However, some mention that while the pool area is nice, it could benefit from some maintenance, and there have been instances where the pool was unexpectedly closed, contrary to what some expectations might have suggested.
Despite these occasional setbacks, the pool seems to be a favored feature of the hotel, with guests frequently recommending the hotel for its excellent location and the enjoyable pool facilities, particularly for those who are flexible with minor imperfections in their stay.
Beach
Smartr Lloret de Mar boasts an exceptional location for beach lovers, situated just a few minutes' walk from the inviting sands. Guests consistently highlight the convenience of being only 100 meters from the ocean, with some describing it as just crossing the street or a quick 2-minute stroll. The beachside setting is complemented by the tranquility of the area, making it an ideal spot for a relaxing getaway. The hotel itself is praised for its luxurious, spacious accommodations that offer stunning ocean views, combining high-quality materials and 24/7 reception service for an elevated stay experience. Visitors appreciate the proximity not only to the beach but also to a variety of restaurants, shops, and supermarkets, adding to the hotel's appeal. Moreover, the clean and serene beach environment enhances the overall attraction of this well-situated hotel, making it an excellent choice for those wanting a convenient and peaceful coastal escape.
Parking
Smartr Lloret de Mar, despite its prime location in the city center, presents some challenges regarding parking facilities. Guests have highlighted the convenience of being centrally located, which makes exploring the surrounding area easier. However, it is important for potential visitors to be aware that parking at the hotel can be a struggle. The area offers parking spaces, but finding one—especially without incurring charges—can take time. While some guests found parking to be hassle-free, others noted significant difficulty and delays, especially with limited spaces available and the absence of dedicated hotel parking.
Family
Smartr Lloret de Mar offers a blend of relaxation and convenience for families seeking a fantastic getaway. Located near the sea, the hotel provides easy access to both the beach and city center, making it an ideal spot for those looking to enjoy the tranquility of the coast without sacrificing urban amenities. The accommodations are praised for their luxury and comfort, offering spacious rooms and bathrooms, which are particularly appreciated by families. The hotel is noted for its family-friendly environment, with a large, comfortable setting that invites relaxation. While some guests feel an extra room or kitchenette would be beneficial for families with young children, the overall impression is positive, with many expressing a desire to return. The jacuzzi adds an extra touch of indulgence, further enhancing the guest experience. Despite a mention of a potential safety issue for children, the professional and friendly staff at the hotel contribute to a pleasant family vacation.
Luxury
A stay at Smartr Lloret de Mar exudes luxury and comfort, as emphasized by guests who appreciate the exceptional opulence of the apartments. Visitors consistently highlight the spacious and beautifully decorated rooms, offering an experience akin to staying in a five-star gem. The apartments are described as surprisingly lavish, featuring super large beds, luxurious decor, and incredible facilities, including ostentatious bathrooms and elegant furnishings made from high-quality materials.
The property impresses with its meticulously designed interiors, such as soft white carpets and sumptuous furnishings that rival the standards of high-end accommodations. Guests note the impressive space, often quoting the size of the apartments as one of the largest they've encountered, while still being affordable. The atmosphere is described as pompous and decadent, with the luxurious aspects being nothing short of spectacular.
Although there are occasional mentions of the property feeling slightly in decline, the overwhelming sentiment is that Smartr Lloret de Mar offers a truly luxurious experience, making it an enticing choice for those seeking both comfort and grandeur.
Yes, Smartr Lloret de Mar has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Smartr Lloret de Mar.
No, Smartr Lloret de Mar doesn't allow dogs.
Yes, parking facilities are available at Smartr Lloret de Mar.