The Hand Hotel Llangollen by Compass Hospitality
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Summary of reviewsThe Hand Hotel Llangollen by Compass Hospitality in Llangollen consistently receives praise for various aspects of its service, making it a popular choice among visitors.
One of its standout features is its superb location. Centrally positioned in Llangollen, the hotel is ideal for exploring local attractions, shops and the scenic river Dee. This prime location, coupled with ample on-site parking, offers guests both convenience and picturesque views. The historical charm of the hotel and its warm, welcoming atmosphere add to its appeal.
The breakfast options at The Hand Hotel Llangollen by Compass Hospitality are widely acclaimed. Guests enjoy a diverse selection, including full English and Welsh breakfasts with fresh, quality ingredients. The buffet-style setup and attentive staff further enhance the dining experience. While there are occasional criticisms, the majority of feedback highlights the hearty and delicious offerings.
Dinner at the hotel is also positively reviewed with many citing excellent food quality and variety. Despite some limitations in menu choices and weekday availability, the dining experience is generally seen in a favorable light, bolstered by pleasant service and ambiance.
Guest rooms receive mixed reviews. Many appreciate the cleanliness, comfort and scenic views. However, there are consistent comments about outdated decor and the need for modernizing facilities. Issues with room temperature and noise were also noted. Despite these drawbacks, rooms are adequate for short stays, particularly for those who appreciate historical settings.
Cleanliness across the hotel, including rooms and communal areas, garners high marks from guests. Fresh linens and well-maintained spaces contribute to a positive impression.
The staff at The Hand Hotel Llangollen by Compass Hospitality are frequently commended for their friendliness and helpfulness. Visitors appreciate the professional and accommodating nature of the team, which enhances the overall stay.
WiFi connectivity is an area that needs improvement. While the signal is satisfactory in public areas, many guests report poor or non-existent WiFi in rooms, which can be challenging for those who require reliable internet access.
Parking facilities receive positive feedback with ample, convenient and secure parking spaces available, adding to the hassle-free experience for those traveling by car.
Family accommodations are another highlight with spacious rooms and a welcoming atmosphere making it an ideal choice for family get-togethers. The hotel offers suitable facilities and a child-friendly environment, contributing to a memorable stay for families.
Golf enthusiasts will find The Hand Hotel Llangollen by Compass Hospitality appealing due to its proximity to excellent golf courses, providing convenient access to quality golfing opportunities.
Opinions on the hotel’s beds vary with some guests finding them comfortable and clean, while others report issues with comfort and bed quality. This variability can impact sleep quality and is worth considering for potential visitors.
Overall, The Hand Hotel Llangollen by Compass Hospitality offers a charming and budget-friendly three-star experience with its historical character and strategic location being major draws. Despite some areas needing improvement, particularly in terms of room updates and WiFi, the hotel provides a satisfactory stay with commendable service, clean facilities and notable convenience for both leisure and business travelers.
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One of its standout features is its superb location. Centrally positioned in Llangollen, the hotel is ideal for exploring local attractions, shops and the scenic river Dee. This prime location, coupled with ample on-site parking, offers guests both convenience and picturesque views. The historical charm of the hotel and its warm, welcoming atmosphere add to its appeal.
The breakfast options at The Hand Hotel Llangollen by Compass Hospitality are widely acclaimed. Guests enjoy a diverse selection, including full English and Welsh breakfasts with fresh, quality ingredients. The buffet-style setup and attentive staff further enhance the dining experience. While there are occasional criticisms, the majority of feedback highlights the hearty and delicious offerings.
Dinner at the hotel is also positively reviewed with many citing excellent food quality and variety. Despite some limitations in menu choices and weekday availability, the dining experience is generally seen in a favorable light, bolstered by pleasant service and ambiance.
Guest rooms receive mixed reviews. Many appreciate the cleanliness, comfort and scenic views. However, there are consistent comments about outdated decor and the need for modernizing facilities. Issues with room temperature and noise were also noted. Despite these drawbacks, rooms are adequate for short stays, particularly for those who appreciate historical settings.
Cleanliness across the hotel, including rooms and communal areas, garners high marks from guests. Fresh linens and well-maintained spaces contribute to a positive impression.
The staff at The Hand Hotel Llangollen by Compass Hospitality are frequently commended for their friendliness and helpfulness. Visitors appreciate the professional and accommodating nature of the team, which enhances the overall stay.
WiFi connectivity is an area that needs improvement. While the signal is satisfactory in public areas, many guests report poor or non-existent WiFi in rooms, which can be challenging for those who require reliable internet access.
Parking facilities receive positive feedback with ample, convenient and secure parking spaces available, adding to the hassle-free experience for those traveling by car.
Family accommodations are another highlight with spacious rooms and a welcoming atmosphere making it an ideal choice for family get-togethers. The hotel offers suitable facilities and a child-friendly environment, contributing to a memorable stay for families.
Golf enthusiasts will find The Hand Hotel Llangollen by Compass Hospitality appealing due to its proximity to excellent golf courses, providing convenient access to quality golfing opportunities.
Opinions on the hotel’s beds vary with some guests finding them comfortable and clean, while others report issues with comfort and bed quality. This variability can impact sleep quality and is worth considering for potential visitors.
Overall, The Hand Hotel Llangollen by Compass Hospitality offers a charming and budget-friendly three-star experience with its historical character and strategic location being major draws. Despite some areas needing improvement, particularly in terms of room updates and WiFi, the hotel provides a satisfactory stay with commendable service, clean facilities and notable convenience for both leisure and business travelers.
Hotel near Golf Courses
The Vale of Llangollen Golf Club is just a short drive away from this hotel. It features a mini golf course on-site and offers special accommodation rates for golfing groups.
Dog Friendly Hotel
While specific dog-friendly amenities are not detailed, this hotel is a hotel in Llangollen, which is surrounded by an Area of Outstanding Natural Beauty, offering walking opportunities.
Business Hotel
This hotel features 4 meeting rooms with a total event space of 202 sq m, accommodating up to 230 people. It provides A-V equipment, a business center, copier, fax, and high-speed wireless internet access in meeting rooms.
Hotel with Parking
The Hand Hotel offers ample free parking, with plenty of space located at the rear of the property. Its central town location combined with generous parking is a significant advantage.
3-Star Hotel
The Hand Hotel is a 400-year-old, 3-star hotel with views of the River Dee. It features traditionally furnished rooms with free Wi-Fi, tea and coffee facilities and a restaurant. It offers convenient on-site parking and is close to Llangollen attractions.
Family Friendly Hotel
Guest Reviews
The Hand Hotel Llangollen by Compass Hospitality in Llangollen enjoys overwhelming praise for its location from guests. Nestled in the heart of the town, it offers a central position that's perfect for exploring the local area. Many visitors mentioned the hotel's proximity to key attractions, shops and the river Dee, which provides stunning views and a picturesque setting. Guests appreciated the ample parking facilities, making it convenient for those traveling by car.
The hotel's historical charm and traditional feel added to its appeal with many noting the friendly and helpful staff. The on-site amenities, such as a lovely beer garden overlooking the river, enhanced the overall experience. Whether guests were returning visitors or staying for the first time, the location was universally highlighted as a major advantage, offering easy access to Llangollen's beautiful surroundings and vibrant town center. The Hand Hotel Llangollen by Compass Hospitality stands out not just for its prime location but also for the warm and welcoming atmosphere it provides.
The Hand Hotel Llangollen by Compass Hospitality’s breakfast has garnered a significant amount of positive feedback from its guests. Most reviewers highlight the breakfast as being very good, excellent or amazing with plentiful options and fresh ingredients. Guests appreciate the variety offered, including full English and Welsh breakfasts, hot and cold selections and buffet-style service. Specific mentions include fresh mushrooms, thick bacon, locally sourced sausages and vegetarian options like great vegetarian sausages.
The quality of the food is frequently praised with many noting that it was hot, tasty and well-cooked. Breakfast is described as hearty, delicious and substantial with plenty of choices to satisfy different preferences. Reviewers also value the all-you-can-eat buffet setup and the self-service format, which some find convenient.
Staff at The Hand Hotel Llangollen by Compass Hospitality receive commendations for being friendly, helpful and attentive during breakfast service, contributing to a pleasant dining experience. The breakfast setting with scenic views and a comfortable atmosphere, adds to the overall positive impression.
Despite the overwhelming praise, a few guests did experience some issues, such as overcooked items, slow service or tasteless dishes. These criticisms, however, are relatively rare compared to the abundance of positive feedback.
In summary, The Hand Hotel Llangollen by Compass Hospitality consistently delivers a highly satisfactory breakfast experience with a variety of options, quality ingredients and excellent service, making it a noteworthy start to the day for its guests.
Guests have generally had positive experiences with dinner at The Hand Hotel Llangollen by Compass Hospitality. The food is frequently described as excellent, really good and delicious. Many enjoyed the variety and quality of meals, mentioning specific items like fish and chips, beef stew and liver and onions as standout dishes. Breakfast also receives commendations for being generous and of good quality.
While the evening meal itself is often praised, there are consistent mentions of menu limitations with some noting that the selection is somewhat basic or limited. Weekday availability of dinner services appears restricted with the restaurant sometimes closed and meals only available on weekends. Despite these drawbacks, the food often impresses when available with comments about good value for money and outstanding taste.
Service and ambiance contribute positively to the dining experience with lovely staff and options like dining in the bar or enjoying a meal outside on the terrace overlooking the river. Some guests found evening entertainment to further enhance their dining experience.
However, not all feedback is glowing. A few guests mentioned disappointment with the quality of certain dishes, labeling them as overcooked or below expectations. Additionally, some evenings saw no food service, especially on Sundays.
Overall, while there are areas for improvement, particularly in menu variety and consistency of availability, the quality of food and dining experience at The Hand Hotel Llangollen by Compass Hospitality is largely seen in a favorable light.
The Hand Hotel Llangollen by Compass Hospitality offers a range of room accommodations that have garnered mixed reviews from its guests. On the positive side, many guests found the rooms to be clean, comfortable and serviced daily. The views from rooms overlooking the river and the ruins of Castle Dinas Bran have been particularly praised as amazing and lovely. Rooms were described as spacious and well-decorated by some with good amenities such as tea and coffee facilities and comfortable beds.
However, the hotel has its share of shortcomings. Many guests noted that the hotel and its rooms are very outdated with furniture and decor in need of modernization and maintenance. Issues such as small room sizes, dated bathrooms and uncomfortable beds were mentioned multiple times. Problems with heating and cooling also came up frequently with some rooms being too hot and others uncomfortably cold. Noise from creaky floorboards and surroundings also affected some guests' stay.
Despite these issues, the hotel rooms are considered adequate for short stays, especially for visitors interested in the scenic views and historic aspects of the area. Rooms are functional and serve basic needs, though they could benefit from some updates and refurbishments to enhance the overall guest experience.
The beds at The Hand Hotel Llangollen by Compass Hospitality garnered mixed feedback from guests. Many praised the beds for being comfortable with several reviews specifically mentioning them as 'very comfortable,' 'super comfy,' and 'ideal.' Guests also appreciated the cleanliness with phrases like 'clean beds,' 'fresh sheets,' and 'clean towels' being frequent. The quality of the mattress and pillows received mixed responses with some guests finding them 'extremely comfortable' while others described them as 'lumpy' or 'hard.'
However, a notable number of reviews indicated dissatisfaction. Complaints ranged from beds being 'uncomfortable,' 'too soft,' 'too hard,' 'creaky,' or even 'worn and needing replacement.' Single and twin beds often did not meet guest expectations and were frequently described as 'uncomfortable.' Some mentioned issues with bed size, describing some as 'small' or 'tiny.'
Overall, while some guests found the beds at The Hand Hotel Llangollen by Compass Hospitality cozy and well-kept, others encountered issues that affected their sleep quality. This indicates variability in bed comfort that potential visitors might want to consider.
The Hand Hotel Llangollen by Compass Hospitality has received numerous positive remarks about its cleanliness from recent guests. Many have emphasized that the hotel and rooms were very clean with several highlighting spotless conditions. Guests mentioned fresh clean towels and linen, clean and comfortable rooms and exceptionally clean bathrooms. The communal areas also received praise for their cleanliness.
However, it's worth noting that some areas of the hotel appear dated and could benefit from modernization. While the cleaning standards are generally high, a few reviews indicated that extra cleaning was occasionally needed. Despite these minor issues, the overall cleanliness and upkeep of the hotel have left a positive impression on most visitors, making it a reliable choice for travelers who prioritize a clean environment.
The reviews of The Hand Hotel Llangollen by Compass Hospitality consistently highlight the exceptional quality of its staff. Descriptions such as helpful, friendly, welcoming and amazing appear frequently. Guests mention that the staff are not only accommodating but also go the extra mile to ensure a pleasant stay. Reception staff receive praise for being friendly and efficient, creating a welcoming atmosphere from the moment guests arrive. Breakfast and bar staff also receive compliments for their pleasant and attentive service.
Many reviews emphasize the professionalism and politeness of the staff, noting their ability to handle requests efficiently and courteously. Guests appreciate that nothing seems to be too much trouble for the team, pointing out their willingness to assist with various needs, enhancing the overall experience at the hotel. Specific mentions of the night porter, who contributes to the excellent service, further underscore the staff's dedication to guest satisfaction.
While there are occasional mentions of less favorable experiences, such as needing to ask for additional amenities or isolated instances of inattentiveness, these concerns are minor compared to the overwhelmingly positive feedback. Overall, the staff at The Hand Hotel Llangollen by Compass Hospitality are commendable for their friendliness, helpfulness and the warm, welcoming environment they create, significantly contributing to the hotel's appeal.
The Hand Hotel Llangollen by Compass Hospitality provides free WiFi and there are boosters installed throughout the property to ensure good signal coverage in public areas, especially in the bar. However, many guests have reported significant issues with WiFi connectivity in the rooms. The signal is often weak, non-existent or poor, making it challenging to get a reliable connection. The hotel's location in a valley contributes to these connectivity issues and efforts to improve the signal have not fully resolved the problem. While some guests found the WiFi to be fine in certain parts of the hotel, others consistently faced problems. Thus, visitors who require a steady internet connection might find it lacking in the guest rooms. It's best used for casual browsing in public areas rather than expecting robust connectivity in private spaces.
The Hand Hotel Llangollen by Compass Hospitality offers a commendable parking experience for guests. The majority of reviews highlight the ample and convenient parking facilities with many stating that there is plenty of room in the car park. Guests appreciate the free parking as a significant bonus with the hotel providing on-site and secure parking spaces. Despite a few mentions of parking challenges during large events or high occupancy periods, most reviews emphasize the ease and straightforward nature of parking at the hotel. The availability of ample private parking spaces is viewed positively, ensuring that guests need not worry about parking on narrow roads or in tight public car parks. Overall, while there are occasional issues, the hotel's parking facilities are generally well-received and contribute to a hassle-free stay.
The Hand Hotel Llangollen by Compass Hospitality is an ideal destination for families, offering spacious and well-equipped family rooms. Guests appreciate the large rooms that provide ample space for everyone to relax and enjoy their stay. Each family room includes a table and chairs, making it convenient for family meals. The hotel is very welcoming to families with a family-friendly atmosphere that makes it great for get-togethers. Children especially enjoy their stay with facilities and services catering to their needs.
Guests commend the historic character of the building, which adds a unique charm to their visit. Despite some minor drawbacks, such as occasional noise and cleanliness issues, the majority of reviews highlight the helpful and polite staff who cater to the needs of families, including those with wheelchair-bound members. On-site dining features a children's menu and table service, ensuring a comfortable dining experience for all family members. The Hand Hotel Llangollen by Compass Hospitality presents an affordable deal for families looking for a friendly and accommodating place to stay.
The Hand Hotel Llangollen by Compass Hospitality is highly recommended for golf enthusiasts due to its proximity to several excellent golf courses. Guests frequently mention the convenience of having these courses nearby, making it an ideal location for those looking to enjoy plenty of golfing opportunities. The courses are not only well-located but are also noted for their quality, contributing to a satisfying golfing experience. Whether one is in search of good golfing or excellent courses, the hotel’s location ensures that avid golfers have quick and easy access to top-notch facilities.
The Hand Hotel Llangollen by Compass Hospitality exudes traditional charm and character, standing out as a well-priced mid-range accommodation. Though the hotel is not modern, it provides three-star comfort with rooms that, while somewhat dated and basic, offer a decent stay. The facilities and amenities are standard but notably clean throughout, ensuring a pleasant stay despite the somewhat tired decor.
The hotel's rich history and excellent location contribute to its appeal, making it a good value for money. Ideal for short stays, it delivers a satisfactory three-star experience without breaking the bank. Overall, The Hand Hotel Llangollen by Compass Hospitality is a comfortable choice for those seeking budget-friendly accommodation with a touch of historical charm.
The Hand Hotel Llangollen by Compass Hospitality receives consistent praise for its convenience and efficiency, making it a suitable choice for business travelers. Guests have highlighted the hotel's efficient services and the convenience it offers for formalities. While there are mixed reviews regarding the WiFi quality with some experiencing issues and others noting a good signal, the overall impression remains positive for those seeking an efficient and convenient stay. Although some guests find the pricing on the higher side for business purposes, the general sentiment reflects a pleasant experience with efficient services.
The Hand Hotel Llangollen by Compass Hospitality stands out for its exceptional dog-friendly environment, making it an ideal choice for those traveling with their canine companions. Guests repeatedly emphasize the welcoming atmosphere for dogs, noting that pets are not only allowed but genuinely embraced. The hotel's dog-friendly policy extends seamlessly across the premises, including the bar area, which is a notable benefit for many visitors.
Dogs seem to be treated as valued guests, evident from the happiness and eagerness observed in the pets. The staff's friendliness and warm attitude towards dogs contribute significantly to this positive experience. For events such as New Year's Eve, the hotel goes the extra mile by not just allowing pets but making sure they are part of the celebration.
The accommodation itself is described as pleasant and accommodating for pets with dog-friendly rooms available. Suggestions for further enhancement include the provision of dog beds, which would add to the already thoughtful services.
Overall, The Hand Hotel Llangollen by Compass Hospitality receives high marks for its dedication to being pet-friendly, offering a harmonious stay for both two-legged and four-legged guests alike.
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Location
The hotel's historical charm and traditional feel added to its appeal with many noting the friendly and helpful staff. The on-site amenities, such as a lovely beer garden overlooking the river, enhanced the overall experience. Whether guests were returning visitors or staying for the first time, the location was universally highlighted as a major advantage, offering easy access to Llangollen's beautiful surroundings and vibrant town center. The Hand Hotel Llangollen by Compass Hospitality stands out not just for its prime location but also for the warm and welcoming atmosphere it provides.
Breakfast
The quality of the food is frequently praised with many noting that it was hot, tasty and well-cooked. Breakfast is described as hearty, delicious and substantial with plenty of choices to satisfy different preferences. Reviewers also value the all-you-can-eat buffet setup and the self-service format, which some find convenient.
Staff at The Hand Hotel Llangollen by Compass Hospitality receive commendations for being friendly, helpful and attentive during breakfast service, contributing to a pleasant dining experience. The breakfast setting with scenic views and a comfortable atmosphere, adds to the overall positive impression.
Despite the overwhelming praise, a few guests did experience some issues, such as overcooked items, slow service or tasteless dishes. These criticisms, however, are relatively rare compared to the abundance of positive feedback.
In summary, The Hand Hotel Llangollen by Compass Hospitality consistently delivers a highly satisfactory breakfast experience with a variety of options, quality ingredients and excellent service, making it a noteworthy start to the day for its guests.
Dinner
While the evening meal itself is often praised, there are consistent mentions of menu limitations with some noting that the selection is somewhat basic or limited. Weekday availability of dinner services appears restricted with the restaurant sometimes closed and meals only available on weekends. Despite these drawbacks, the food often impresses when available with comments about good value for money and outstanding taste.
Service and ambiance contribute positively to the dining experience with lovely staff and options like dining in the bar or enjoying a meal outside on the terrace overlooking the river. Some guests found evening entertainment to further enhance their dining experience.
However, not all feedback is glowing. A few guests mentioned disappointment with the quality of certain dishes, labeling them as overcooked or below expectations. Additionally, some evenings saw no food service, especially on Sundays.
Overall, while there are areas for improvement, particularly in menu variety and consistency of availability, the quality of food and dining experience at The Hand Hotel Llangollen by Compass Hospitality is largely seen in a favorable light.
Rooms
However, the hotel has its share of shortcomings. Many guests noted that the hotel and its rooms are very outdated with furniture and decor in need of modernization and maintenance. Issues such as small room sizes, dated bathrooms and uncomfortable beds were mentioned multiple times. Problems with heating and cooling also came up frequently with some rooms being too hot and others uncomfortably cold. Noise from creaky floorboards and surroundings also affected some guests' stay.
Despite these issues, the hotel rooms are considered adequate for short stays, especially for visitors interested in the scenic views and historic aspects of the area. Rooms are functional and serve basic needs, though they could benefit from some updates and refurbishments to enhance the overall guest experience.
Beds
However, a notable number of reviews indicated dissatisfaction. Complaints ranged from beds being 'uncomfortable,' 'too soft,' 'too hard,' 'creaky,' or even 'worn and needing replacement.' Single and twin beds often did not meet guest expectations and were frequently described as 'uncomfortable.' Some mentioned issues with bed size, describing some as 'small' or 'tiny.'
Overall, while some guests found the beds at The Hand Hotel Llangollen by Compass Hospitality cozy and well-kept, others encountered issues that affected their sleep quality. This indicates variability in bed comfort that potential visitors might want to consider.
Cleanliness
However, it's worth noting that some areas of the hotel appear dated and could benefit from modernization. While the cleaning standards are generally high, a few reviews indicated that extra cleaning was occasionally needed. Despite these minor issues, the overall cleanliness and upkeep of the hotel have left a positive impression on most visitors, making it a reliable choice for travelers who prioritize a clean environment.
Staff
Many reviews emphasize the professionalism and politeness of the staff, noting their ability to handle requests efficiently and courteously. Guests appreciate that nothing seems to be too much trouble for the team, pointing out their willingness to assist with various needs, enhancing the overall experience at the hotel. Specific mentions of the night porter, who contributes to the excellent service, further underscore the staff's dedication to guest satisfaction.
While there are occasional mentions of less favorable experiences, such as needing to ask for additional amenities or isolated instances of inattentiveness, these concerns are minor compared to the overwhelmingly positive feedback. Overall, the staff at The Hand Hotel Llangollen by Compass Hospitality are commendable for their friendliness, helpfulness and the warm, welcoming environment they create, significantly contributing to the hotel's appeal.
Wi-Fi
Parking
Family
Guests commend the historic character of the building, which adds a unique charm to their visit. Despite some minor drawbacks, such as occasional noise and cleanliness issues, the majority of reviews highlight the helpful and polite staff who cater to the needs of families, including those with wheelchair-bound members. On-site dining features a children's menu and table service, ensuring a comfortable dining experience for all family members. The Hand Hotel Llangollen by Compass Hospitality presents an affordable deal for families looking for a friendly and accommodating place to stay.
Golf
3 Star
The hotel's rich history and excellent location contribute to its appeal, making it a good value for money. Ideal for short stays, it delivers a satisfactory three-star experience without breaking the bank. Overall, The Hand Hotel Llangollen by Compass Hospitality is a comfortable choice for those seeking budget-friendly accommodation with a touch of historical charm.
Business
Dog Friendly
Dogs seem to be treated as valued guests, evident from the happiness and eagerness observed in the pets. The staff's friendliness and warm attitude towards dogs contribute significantly to this positive experience. For events such as New Year's Eve, the hotel goes the extra mile by not just allowing pets but making sure they are part of the celebration.
The accommodation itself is described as pleasant and accommodating for pets with dog-friendly rooms available. Suggestions for further enhancement include the provision of dog beds, which would add to the already thoughtful services.
Overall, The Hand Hotel Llangollen by Compass Hospitality receives high marks for its dedication to being pet-friendly, offering a harmonious stay for both two-legged and four-legged guests alike.
No, The Hand Hotel Llangollen by Compass Hospitality doesn't have any pool.
No, a spa isn't available at The Hand Hotel Llangollen by Compass Hospitality.
Yes, The Hand Hotel Llangollen by Compass Hospitality welcomes dogs.
Yes, parking facilities are available at The Hand Hotel Llangollen by Compass Hospitality.
No, The Hand Hotel Llangollen by Compass Hospitality doesn't have a gym.
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