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Summary of reviewsThomas Arms Hotel boasts a prime location within walking distance of the city center, making it a convenient base for leisure and business travelers alike. Guests appreciate its proximity to local attractions such as shops, pubs, Llanelli beach, the cycling track, the Rugby Stadium and shopping centers. Parking is generally easy and free, despite the small and sometimes tight car park.
The hotel's service and amenities receive high praise. The friendly, helpful and professional staff contribute significantly to a welcoming and pleasant stay. Reviews frequently commend the spacious, clean and comfortable rooms with many guests noting the comfort of the beds and the quality of the bedding. The cleanliness of the rooms, linens, towels and bathrooms is often highlighted, although there are some mentions of minor issues such as worn decor and occasional maintenance needs.
Dining experiences at the Thomas Arms Hotel are largely positive, particularly for dinner. The food is described as delicious, well-prepared and excellent value for money. Many guests enjoyed their evening meals in a pleasant and inviting atmosphere with specific commendations for the steak night. Breakfast experiences are more mixed; while the taste and quality of the offerings receive high marks, service consistency and availability issues have been noted. Some guests experienced delays or missing menu items and there were suggestions for an earlier start time for breakfast service.
Overall, Thomas Arms Hotel is highly recommended for its central location, excellent staff service, comfortable accommodations and good dining options. While there are areas for improvement, particularly with breakfast service and room upkeep, the positive aspects significantly enhance the overall guest experience. Show more
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Hotel near Golf Courses
Located in Llanelli, the Thomas Arms Hotel provides a convenient base for golf lovers. It offers access to prominent golf courses nearby, including Machynys Peninsula Golf Club and Ashburnham Golf Club.
Hotel with Parking
Located in Llanelli, the Thomas Arms Hotel offers on-site parking. It combines convenience with easy access to the town.
3-Star Hotel
Located in Llanelli, the Thomas Arms Hotel provides essential amenities for a comfortable stay. It offers a reliable base for exploring the town.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
Small Hotel
Room Types
Family RoomSpacious and finished to a high standard, these rooms have large bathrooms that include an bath with an overhead power shower.
Double RoomWith modern furnishings and stylish décor, these rooms also feature an en suite bathroom with both a bath and shower.
Each room also has tea and coffee making facilities and a Freeview flat-screen TV.
SuiteThis suite includes 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite offers a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit has 1 bed.
Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as heating. The unit has 1 bed.
Deluxe SuiteThe suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as a sofa. The unit offers 1 bed.
Guest Reviews
7.2
Good
Location
Situated within walking distance of the city center, Thomas Arms Hotel offers a prime location for both leisure and business visitors. Guests consistently praise the convenience of its central setting, making it easy to explore local shops, pubs and even Llanelli beach and cycling track. The hotel also benefits from its proximity to the Rugby Stadium and local shopping centers, allowing visitors to reach key destinations within a few minutes on foot.
The hotel excels not only in location but also in its service and amenities. Visitors frequently commend the friendly and helpful staff, clean and spacious rooms and comfortable beds. Many reviews highlight the ease of parking, which adds to the overall convenience for travelers. Additionally, the hotel offers a variety of dining options, earning positive remarks for its good food and drink.
However, a few guests note that the location on a busy road can result in some traffic noise, particularly in rooms facing the main road. Despite this, the combination of excellent staff service, clean accommodations and a central location makes Thomas Arms Hotel a highly recommended choice for visitors to the area.
Breakfast
Guests at Thomas Arms Hotel have shared mixed experiences regarding the breakfast offerings. Many have praised the quality and taste, describing the breakfast as good, wonderful, excellent and even superb. The full English breakfast and other meals earned specific commendations for being delicious and well-prepared. Additionally, the breakfast staff was noted for being very helpful, contributing to a pleasant dining experience.
Despite the positive comments, there were several areas of concern. Some guests experienced delays and found the breakfast service to be slow with reports of long wait times and instances where staff were late, causing some to miss breakfast entirely. There were also issues with availability, as on certain days, key items were missing from the menu and at times, breakfast was not available due to kitchen refurbishments or waiting for deliveries.
A few guests mentioned that breakfast was not included in their stay, which was considered a drawback, particularly given that some felt it should be part of the price. The start time of breakfast, typically at 8 AM or 8:30 AM, was another point of contention with suggestions that service could begin earlier to accommodate guests with early schedules.
Overall, while the breakfast at Thomas Arms Hotel receives commendations for its quality and taste, service consistency and availability issues suggest there is room for improvement.
Dinner
Thomas Arms Hotel offers a satisfying dining experience with a menu that leans towards standard pub fare, delivering good value for money. Guests frequently commend the food as lovely, tasty and cooked to perfection. The portions are generous and service is prompt. Diners particularly highlight the delicious evening meals with some noting that both dinner and breakfast were enjoyable. The atmosphere in the restaurant is often described as pleasant and inviting, enhancing the overall dining experience. There are isolated mentions of the kitchen being non-operational on occasion, but overall, the food generally receives high praise for its quality and taste. The staff are pleasant and helpful, adding to a warm and accommodating environment. For those who have experienced it, the steak night comes highly recommended for its excellent quality and reasonable pricing.
Rooms
Thomas Arms Hotel offers a variety of spacious, clean and comfortable rooms that guests have largely appreciated. The rooms are consistently described as large, bright and well-maintained, providing guests with a comfortable space to relax. Many found the beds very comfortable and appreciated the cleanliness of the linens and towels. Facilities such as bathrooms are noted to be roomy and equipped with nice amenities like soft towels and great showers.
However, some rooms show signs of wear and could benefit from updates and redecoration, as guests reported tired decor and occasional maintenance issues, including cracked ceilings and fittings that need to be reattached. A few guests mentioned cleanliness issues and minor inconveniences like noise from traffic or the room being too hot. Despite these minor drawbacks, the staff's friendliness and the overall room comfort make it suitable for short stays. The hotel's proximity to local attractions and ease of check-in add to its appeal.
Beds
Visitors to the Thomas Arms Hotel consistently highlight the comfortable nature of the beds. Guests frequently describe the beds as comfortable with many using terms like incredibly comfy and very comfy. Several reviewers emphasized that they had a wonderful night's sleep, attributing this to the comfortable mattresses and inviting bedding. Some guests mentioned the bed size and cleanliness positively, noting that the bed was large and clean.
While most feedback was positive, a few comments mentioned that the beds were just okay or barely passable. Despite these occasional remarks, the overall impression is that the beds at Thomas Arms Hotel provide a restful and comfortable experience for most guests. The presence of quality bedding and pillows further enhances the sleep experience, ensuring a good night's rest for visitors.
Cleanliness
The Thomas Arms Hotel has garnered mixed feedback with regard to its cleanliness. On the positive side, many guests found the rooms to be clean with some describing them as very clean or spotlessly clean. The bedding and towels were frequently highlighted as being of good quality and very clean, contributing to a comfortable stay for those guests. Several reviews appreciated the friendly and helpful staff, which, combined with clean accommodations, offered good value for money. Some rooms were noted as spacious, comfortable and presenting good facilities.
However, there were numerous critiques as well. Issues such as dust, mould in the bathrooms and inadequate cleaning were commonly noted. Some guests reported encountering significant cleanliness concerns, including dirty rooms, unvacuumed floors and visible stains. Many felt the hotel was overdue for refurbishment with parts of it feeling worn down or tired. Overall, while certain aspects of cleanliness were praised, the feedback indicates that the hotel needs to address various concerns to meet a more consistent standard of cleanliness.
Staff
The Thomas Arms Hotel has garnered numerous commendations for its staff with guests frequently highlighting their friendliness, helpfulness and professionalism. The majority of reviews praise the staff as being very welcoming, accommodating and pleasant. Descriptions like "amazing," "wonderful," and "exceptional" emphasize the positive experiences many guests have had, noting how the staff went out of their way to assist them.
Guests consistently mentioned that the staff were friendly, efficient and informative, always willing to rectify any issues promptly and courteously. Multiple reviews underline the staff's ability to create a warm and inviting atmosphere, making visitors feel at home. Despite some mentions of sloppiness and lack of professionalism in isolated cases, the overall impression is that of a dedicated and attentive team.
In addition, the team at The Thomas Arms Hotel has been described as courteous and brilliant, often going above and beyond to ensure guest satisfaction. The blend of friendliness and helpfulness seems to be a standout feature, contributing significantly to the hotel's charm and appeal.
Parking
The Thomas Arms Hotel provides guests with varying experiences when it comes to parking. On the positive side, several reviews highlight the availability of free parking, which adds convenience and value for visitors. Many guests found the on-site parking to be good with easy access and proximity to town and local attractions, making it an appealing choice for those planning to explore the area.
However, the car park's limited size has been a point of contention among reviewers. The parking lot is often described as small and tight with some finding it tricky to maneuver their vehicles, especially during busy pub hours. Despite this, most guests appreciated the presence of an on-site car park and found alternative parking on the road when necessary.
Overall, while the parking facilities at Thomas Arms Hotel may pose a challenge due to space constraints, the free and convenient parking options generally contribute positively to the guest experience.
No, Thomas Arms Hotel doesn't have any pool.
No, a spa isn't available at Thomas Arms Hotel.
No, Thomas Arms Hotel doesn't allow dogs.
Yes, parking facilities are available at Thomas Arms Hotel.