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Summary of reviewsThe Castle Hotel has earned a favorable reputation among guests, particularly highlighted by its central location in the heart of Llandovery. Its accessibility to local attractions, shops, eateries and the scenic countryside, coupled with ample free parking, makes it an ideal base for exploring the area, including the Brecon Beacons. Inside, the hotel exudes warmth and coziness, enhanced by an inviting restaurant with highly praised food, a cozy pub and accommodating, friendly staff.
The breakfast service at The Castle Hotel is widely appreciated for its variety and quality with the Full English Breakfast receiving special acclaim. Freshly prepared, tasty and plentiful, the breakfast offerings, along with the efficient and friendly service, create a pleasant dining experience. Despite occasional inconsistencies, the overall impression remains positive.
Dinner at the hotel stands out for its delicious and commendable offerings, such as steaks, curry dishes and a noteworthy homemade veggie lasagne. Guests find good value in the meals and the dining experience is elevated by the charming atmosphere of the restaurant and pub.
Guest rooms present a somewhat mixed experience. Many guests appreciate the spaciousness, cleanliness and comfort of the rooms, often featuring beautiful views and thoughtful touches. However, some rooms fall short in terms of maintenance and cleanliness with issues like dirt, dust and outdated decor being mentioned. Despite these drawbacks, the general sentiment leans towards comfort and spaciousness for many visitors.
Cleanliness across the hotel receives divided opinions. While several guests praise the hotel for its spotless and comfortable rooms, there are notable complaints about the cleanliness of public areas, particularly carpets and bathrooms showing a need for updates and thorough cleaning.
The standout feature of The Castle Hotel is its staff, highly praised for their friendliness, professionalism and hospitality. The warm and attentive service provided by the team significantly enhances the guest experience, making visitors feel welcomed and their needs promptly addressed.
The beds at the hotel offer varied experiences; many find them comfortable with clean linens, while others report issues with hard pillows or sagging mattresses. Despite these mixed reviews, many guests still manage to sleep well, attributing it to the comfort and cleanliness of the beddings.
Adding to its allure, The Castle Hotel is imbued with historical significance and old-world charm. This atmospheric building, enriched with history and character, is undergoing tasteful refurbishments to preserve its unique appeal.
In conclusion, The Castle Hotel offers a combination of an excellent location, friendly staff, commendable dining experiences and a historic charm that appeals to many. While there are areas for improvement, particularly in room maintenance and cleanliness, the overall experience for most guests remains positive, making it a memorable destination in Llandovery. Show more
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Inn with EV Charging Stations
Boutique-style Inn
Historic Inn
Dog Friendly Inn
Small Inn
4-Star Inn
Room Types
Double RoomOur Good rooms are simply furnished, modern, comfortable rooms, ideal for an overnight stay, some are with shower only.
Superior Double RoomLarger rooms, generally at the front of the building overlooking the town centre.
Deluxe Double Room with BathOur best rooms are large contemporary rooms with spacious bathrooms with large bath/shower. All containing seating areas.
Standard SuiteDid you know Lord Nelson stayed at the hotel on the night of Friday 28th July 1802? He stopped whilst travelling from London to the estates of Sir William & Lady Hamilton in Milford Haven. Our Lord Nelson Suite is our largest room in the hotel, located on the 1st floor on the front of the hotel. This huge individually designed room with the antique four-poster bed has plenty of space with a large bathroom with roll-top bath and separate shower.
Economy Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The double room provides soundproof walls, a tea and coffee maker, a wardrobe, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Deluxe Double RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with satellite channels, as well as city views. The unit offers 1 bed.
Double or Twin Room - Disability AccessOffering free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The twin/double room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 3 beds.
Guest Reviews
7.4
Good
Location
Nestled in the heart of Llandovery, The Castle Hotel has garnered numerous positive reviews for its excellent and central location. Guests frequently highlighted the hotel’s convenient setting, ideal for both short holidays and extended stays. Its close proximity to local attractions, such as the small museum and the ruined castle, adds to its appeal. The hotel's central position offers easy access to shops, eateries and the charming town itself, making it an excellent base for exploring the area, including the Brecon Beacons.
The hotel is not only easy to find but also provides the added convenience of ample free parking, a rarity in centrally located accommodations. The surrounding countryside and nearby touring destinations in Wales are easily accessible due to the hotel's central location.
Inside, the hotel exudes warmth and coziness, creating a relaxing atmosphere for visitors. The restaurant's amazing food, the cozy pub and the friendly, accommodating staff further enhance the guest experience. Breakfast also received high praise, further contributing to the overall positive impression.
In summary, The Castle Hotel offers an excellent location for those looking to explore Llandovery and its surroundings, combined with good amenities and a welcoming atmosphere.
Breakfast
The Castle Hotel offers a satisfying breakfast experience according to numerous guest reviews. Guests frequently describe the breakfast as delicious with many noting the variety and quality of choices, including both cooked options and cereals, juices and pastries. The Full English Breakfast receives particular praise for its excellence, while other diners appreciated the ability to customize their meals to suit personal tastes.
The hotel staff's service earns commendations for efficiency and friendliness, enhancing the overall pleasant dining atmosphere. Some guests highlight the freshly made quality of the breakfast items and the food is often referred to as filling, tasty and plentiful.
While the majority of reviews praise the breakfast, there are mentions of inconsistencies. A few guests experienced cold or delayed breakfasts and some remarked on the quality being below expectations on certain days. However, these criticisms appear to be less common amidst the otherwise positive feedback.
Overall, The Castle Hotel’s breakfast generally leaves a strong impression, celebrated for its variety, taste and the friendly service accompanying it.
Dinner
The Castle Hotel offers a commendable dining experience with a consistently positive consensus from guests about their evening meals. Many have praised the fresh vegetables and the variety of choices available. The food quality is frequently described as very good with several highlighting the evening meal as beautiful or particularly good. Steaks and curry dishes receive special mentions for their excellence.
Guests often comment on the good value of meals, both for dinner and breakfast. The restaurant's atmosphere and the range of food and drinks are also appreciated. The homemade veggie lasagne seems to be a hit among those who enjoy vegetarian options. Despite a few mentions of price concerns and occasional dips in quality, the overall sentiment remains favorable with the majority finding the dining experience to be delicious and enjoyable. Whether dining in the restaurant or enjoying a meal in the pub, the Castle Hotel succeeds in offering satisfying culinary options that complement its charming ambiance.
Rooms
The Castle Hotel presents a mixed experience when it comes to its rooms. Many guests have praised the spaciousness and cleanliness of the rooms with several noting the comfort of the beds and the ample space to relax. Some rooms offer beautiful views, especially those overlooking the castle and the presence of thoughtful touches such as birthday balloons was appreciated by guests. Cleanliness generally seems to be maintained well in most rooms and the staff have been noted for their friendliness.
However, the hotel appears to struggle with consistency. A few rooms were described as basic and in need of maintenance with some guests encountering issues such as dirt, dust and unpleasant odors. Some bathrooms were not adequately cleaned and issues like creaky floorboards or inadequate water temperature for showers were mentioned. Specific rooms faced problems like noise from compressors or kitchen vents. Additionally, some rooms lacked amenities like shampoos and hair dryers and others were described as outdated with poor finishing.
Overall, while many guests found their rooms comfortable and spacious, others felt that certain aspects of the rooms did not meet their expectations and required improvement.
Beds
The Castle Hotel offers a varied experience when it comes to their beds. Many guests found the beds to be very comfortable, praising the cleanliness and the comfort of the mattresses. Positive remarks included descriptions of beds being comfy with clean and crisp sheets and even some mentions of super king-sized beds that were absolutely spotless.
However, the reviews also highlighted several areas needing improvement. Some guests struggled with hard pillows and found certain mattresses old and thin with a few noting that the beds were sagging or weren't very comfortable. There were mentions of beds that were too small or uncomfortably hard and a few extreme comments described the beds as the worst they'd ever slept in.
Despite these criticisms, a number of guests still managed to sleep well, attributing their restful nights to the comfortable mattresses and clean beddings. Overall, while many found the beds at The Castle Hotel to be a cozy retreat, there is room for improvement to ensure a consistently comfortable experience for all guests.
Cleanliness
The Castle Hotel offers a mixed experience in terms of cleanliness, as reflected in the varying feedback from recent guests. On the positive side, many guests have highlighted the extremely clean rooms, describing them as spotlessly clean, immaculately clean and very comfortable. Some have praised the hotel for its clean and comfortable rooms, noting the pleasant stay overall.
However, there are recurring issues that travelers should be aware of. Public areas, particularly the carpets, have been described as very soiled and could benefit from a good clean and cosmetic upgrade. Some reviewers mentioned specific problems such as creaky wooden floors, outdated decor and bathrooms that need updating. There have been complaints about dirty bathrooms, dust along headboards and unpleasant odors with some rooms even described as filthy and very dirty.
Despite these issues, the hotel has its merits, including clean surroundings and friendly service in the breakfast room, making it a decent choice for those not overly particular about modern decor or spotless communal spaces. It's crucial for prospective guests to weigh these factors, especially if they're booking budget rooms, which can be quite basic and dated.
Staff
Travelers to The Castle Hotel consistently lauded the staff for their commendable friendliness and helpfulness. Guests frequently highlighted the warmth and attentiveness displayed by the hotel personnel, making their stay more enjoyable. Many noted that the staff were not only friendly but also demonstrated a high level of professionalism and hospitality. The hotel's team showed exceptional welcoming attitudes with specific mentions of individuals like Lauren being particularly helpful and accommodating.
The attentiveness and charm of the staff were a common theme with several guests appreciating how issues were promptly addressed. Although there were isolated incidents of rudeness by certain bar staff, these were exceptions rather than the norm. The overall sentiment reflected an accommodating and pleasant experience with many visitors feeling the team went out of their way to ensure guests were comfortable and satisfied.
The dining experience also received positive feedback, often credited to the friendly demeanor of those serving meals. Guests enjoyed the quality of the food and appreciated the willingness to prepare customized breakfast options, even without a printed menu. The service at The Castle Hotel was described as consistently exceptional, enhancing the overall experience for the visitors. The staff's positive interactions significantly contributed to a welcoming and enjoyable stay at the hotel.
Historic
The Castle Hotel boasts an impressive historical significance, steeped in a rich past that adds to its unique charm. Guests frequently describe it as a fantastic old building, full of character and history. The property's delightful, homely pub and accommodations enhance its welcoming atmosphere. The structure itself is described as very atmospheric, exuding an old-world charm that appeals to history enthusiasts.
This historic hotel, currently undergoing tasteful refurbishments, offers quirky rooms that reflect its storied past despite some reports of outdated facilities. The Castle’s fantastic location, combined with a very friendly and professional staff, ensures a pleasant stay where nothing is ever too much trouble. Overall, The Castle Hotel stands out as a distinguished property imbued with historical significance and plenty of character, making it a memorable destination for travelers.
No, The Castle Hotel doesn't have any pool.
No, a spa isn't available at The Castle Hotel.
Yes, The Castle Hotel welcomes dogs.
No, parking facilities aren't available at The Castle Hotel.