Mercure Livingston Hotel

Livingston 55.88642800, -3.50414000 , Almondview/almondvale East (Show on Map)
7.2
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsMercure Livingston Hotel receives consistent praise for its prime location, offering easy access to Edinburgh, the airport and major shopping centers, making it ideal for both leisure and business travelers. The hotel’s surroundings provide a tranquil, yet central atmosphere, contributing to a peaceful stay without sacrificing convenience.

The breakfast experience at the hotel is positively reviewed with a wide variety of options from cereals and pastries to cooked items, complemented by friendly staff. Dinner also has its highlights with some guests enjoying the well-cooked meals and tasty offerings. However, service can be slow and the menu is sometimes considered limited and repetitive.

Rooms are described as spacious, comfortable and clean, although many guests feel they are dated and in need of refurbishment. The hotel maintains high standards of cleanliness, which is frequently mentioned positively in reviews.

The standout feature of Mercure Livingston Hotel is its staff, who are consistently commended for their friendliness, helpfulness and professional service. This positive interaction significantly enhances the overall guest experience.

Free WiFi is available and generally reliable, though some guests have faced connectivity issues. Family rooms are spacious and the atmosphere is welcoming for families, despite occasional noise from other families.

The beds at the hotel are largely praised for their comfort, ensuring a good night's sleep. As a three-star hotel, it fulfills expectations with basic services and facilities, though some areas could benefit from updates. For business travelers, the hotel offers essential amenities like conference facilities and reliable WiFi, making it suitable for short stays.

Accessibility is well thought out with easy parking, ground-floor rooms and wheelchair-accessible facilities, although the lack of an elevator and nearby bus stop can be inconvenient for some guests. Overall, Mercure Livingston Hotel offers a comfortable, convenient and welcoming stay with room for improvements in certain areas.
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3-Star Hotel
The Mercure Livingston Hotel has a brasserie and a restaurant and offers free parking. The location is excellent for getting around, and the staff is friendly and welcoming. A great variety of delicious options are available for breakfast.

Hotel near Golf Courses

Family Friendly Hotel

Business Hotel

Accessible Hotel

Room Types
Classic Double Room Rooms feature a flat-screen TV, free high-speed WiFi, tea/coffee making facilities and a private bathroom with complimentary toiletries.

Classic Family Room Rooms feature a flat-screen TV, free high-speed WiFi, tea/coffee making facilities and a private bathroom with complimentary toiletries.

Classic Twin Room Rooms feature a flat-screen TV, free high-speed WiFi, tea/coffee making facilities and a private bathroom with complimentary toiletries.

Privilege Double Room This room includes free WiFi, a flat-screen TV and a Nespresso coffee machine. It also offers a newspaper. The private bathroom offers free toiletries and a hairdryer, along with bathrobes and slippers.

Classic Family Room This room includes a flat-screen TV, free high-speed WiFi and tea and coffee-making facilities. The private bathroom has a hairdryer. This room sleeps 2 adults and 2 children.

Guest Reviews
7.2
Good
Location
Mercure Livingston Hotel has garnered positive feedback for its prime location, making it an excellent choice for various visitors. The hotel is conveniently situated just 15 minutes from Edinburgh, providing easy access to both the airport and the bustling city center. Guests appreciated the proximity to major shopping centers with many highlighting the walkability to outlets and malls, making it perfect for a day of retail therapy.

For those attending events or needing to be near specific venues, the location has proven to be ideal, catering well to diverse needs such as Comic Con Scotland attendees. The hotel's positioning near main roads and motorways makes it an excellent base for onward travel, ensuring guests can effortlessly navigate the region.

Additionally, the tranquil, relatively central location offers a peaceful retreat without sacrificing accessibility to vital amenities and attractions. The hotel's staff have also been consistently praised for their friendliness and helpfulness, further enhancing the overall experience.

In summary, Mercure Livingston Hotel's location hits the mark for travelers looking for convenience, easy access to shopping and straightforward travel connections.

Breakfast
The breakfast experience at Mercure Livingston Hotel appears to be predominantly positive with numerous guests praising the variety and quality of the offerings. Phrases such as great breakfast, good selection at breakfast buffet and breakfast was excellent are common in the reviews. Many guests highlighted the wide assortment of choices available, including cereals, pastries, toast, fruit and traditional cooked items. Friendly and helpful staff added to the positive breakfast experience.

However, some guests noted areas for improvement. A few mentioned that the breakfast could be pricey and suggested that its value for money could be better. There were occasional comments about food items not being restocked promptly and some dishes not being as hot as expected. Despite these concerns, the general consensus is that the breakfast at Mercure Livingston Hotel is tasty, varied and a good start to the day.

Dinner
Despite mixed experiences, several guests expressed satisfaction with their dining experience at the Mercure Livingston Hotel. Positive feedback highlighted that dinner in the hotel restaurant was delightful with some guests genuinely enjoying the food, particularly noting well-cooked meals and tasty offerings like the sticky toffee pudding. Breakfast, consistently praised, left guests happy with choices like croissants and a solid buffet selection.

However, some reviews pointed out that the restaurant's service was slow and there was dissatisfaction with the limited and repetitive dinner menu. While a few guests found the food to be of decent quality and reasonable, others felt it was overpriced and not particularly good. Service quality varied, but specific members of the staff, like Caytlin and Lauren, were noted for their politeness and helpfulness during dinner service.

Overall, while there were some highlights, including good meal quality and pleasant dining experiences for some, the Mercure Livingston Hotel's restaurant service and menu offerings received a mixed reception from guests.

Rooms
Mercure Livingston Hotel offers spacious and comfortable rooms that are consistently noted for their cleanliness and quiet atmosphere. Many guests appreciated the ample room size, comfortable beds and effective daily housekeeping. Despite the positives, the rooms are frequently described as tired, dated and in need of an update with some areas showing noticeable wear and tear like scuffed doors, peeling windows and old carpets. The decor is often referred to as being from the 1980s and 90s and certain parts of the hotel are mentioned to have issues such as squeaky floorboards or a damp smell. The bathrooms, while spacious, also show signs of age and partial functionality. Some rooms have heating issues, being either too warm or too cold. Overall, while clean and comfortable, the hotel rooms are perceived as needing significant refurbishment to meet modern standards.

Beds
Travelers to the Mercure Livingston Hotel can expect a predominantly comfortable experience when it comes to their sleeping arrangements. Consistently praised for their comfort, guests often note that the beds are very comfy with some even describing them as super comfortable or the best. Cleanliness also appears to be a strong point with several mentions of clean and well-maintained beds providing a restful night’s sleep. The bedding, including pillows, is often highlighted for its quality, though there are a few mentions of less comfortable experiences due to variability in bed sizes and firmness. Overall, guests generally find the beds to be inviting and conducive to a good night's rest, complemented by spacious, clean linen and an overall sense of comfort.

Cleanliness
The Mercure Livingston Hotel generally provides a clean environment for guests with numerous mentions of cleanliness across various aspects of the property. Rooms are consistently described as very clean or spotlessly clean with clean bathrooms and fresh, clean linen and towels. Housekeeping is commended for doing a good job, contributing to the overall cleanliness of the hotel.

While the property is easy to find and serves its purpose, there are recurring comments about the rooms being dated and in need of an upgrade with specific mentions of worn-out carpets and peeling wallpaper. Some guests noted that the décor feels old and that a more thorough cleaning and decorating of the rooms would be beneficial.

Despite some wear and tear and the need for modernization, the reviews emphasize that the hotel and rooms are maintained in a clean condition. Guests appreciate the efforts to keep the place tidy, even if the infrastructure shows signs of aging.

Staff
Guests at the Mercure Livingston Hotel consistently commend the staff for their exceptional service. The reviews highlight the friendliness, attentiveness and helpful nature of the team. Many guests describe the staff as amazing, brilliant and professional, consistently offering a warm welcome and excellent service. From the reception to the bar and restaurant, the staff are noted for their polite and cheerful demeanor, creating a positive and welcoming atmosphere.

The reception staff, in particular, receive high praise for their friendliness and efficiency with special mentions of their ability to help arrange trips and provide helpful information throughout guests' stays. The bar staff are also appreciated for their friendly service. Despite occasional mentions of understaffing, guests consistently note that the staff remained pleasant and helpful even during busy times.

In terms of critiques, there are isolated mentions of staff being more interested in chatting than serving and some staff in the restaurant being cold or grumpy. However, these instances seem to be exceptions rather than the norm.

Overall, the guest reviews suggest that the staff at Mercure Livingston Hotel are a standout feature, contributing significantly to the positive experiences of visitors.

Wi-Fi
Mercure Livingston Hotel offers a mixed experience when it comes to its WiFi services. Many guests noted that the WiFi was excellent, providing a strong and reliable connection, essential especially for conference attendees. Some appreciated that the WiFi was free and worked every time they needed it with the added convenience of automatic reconnection for returning devices.

However, there are also multiple accounts of less satisfactory experiences. A few guests experienced slow or minimal WiFi, while others found it completely non-functional during their stay. Despite these inconsistencies, the overall impressions lean towards convenience, especially given the hotel's proximity to the airport and the general comfort of the facilities.

In sum, while Mercure Livingston Hotel has room for improvement in terms of consistent WiFi reliability, many guests have had positive experiences with the service.

Family
Mercure Livingston Hotel offers a family-friendly atmosphere that caters well to families with children. The family rooms are spacious with ample space for everyone to fit comfortably. The young waiting staff have been praised for their helpful and attentive service despite managing large parties. The hotel environment is great for family stays and the staff are noted for their friendliness and politeness.

However, some reviews highlight issues such as noise from families, particularly from Ukrainian families staying at the hotel, which affected the overall tranquility. These guests have been observed running around and being boisterous at times. Despite these distractions, the hotel remains a good option for families seeking a welcoming environment. Amenities like decent wifi add to the overall convenience, though some guests feel that the price could be more competitive.

3 Star
The Mercure Livingston Hotel presents standard mid-range accommodation that aligns well with what is expected for a three-star hotel. It meets the fair three-star rating with basic services and facilities. Guest reviews indicate that while the hotel fulfills the requirements of a three-star establishment, there are aspects still in need of improvement. Some visitors noted that the hotel is in need of renovations and upgrades, mentioning its run-down condition in certain areas. However, as a three-star hotel, it offers what one might predict and is not a luxury five-star environment, which would come at a significantly higher price.

Business
Mercure Livingston Hotel caters effectively to business travelers with its efficient reception and service. Its location is ideal for those on business trips, providing the necessary amenities such as conference facilities and reliable wifi, essential for business activities. The hotel is particularly convenient for short stays of 1-2 days. Overall, it meets the required standards for a productive business trip, offering suitable resources such as laptop access for a seamless work experience.

Accessible
The Mercure Livingston Hotel features several commendable amenities that enhance its accessibility for guests with disabilities. Guests appreciated the hotel's easy accessibility from the nearby shopping center and central location, which makes it convenient for those who prefer walking or need accessible transport options. The availability of easy parking adds to its convenience.

Rooms on the ground floor are readily accessible and the hotel offers wheelchair-accessible facilities, contributing to its favorable reviews. Public areas are described as uncluttered, aligning with the needs of guide dog owners. Accessible rooms are also available, though specifics on the layout and lighting were noted without further detail.

However, it's important to note that the absence of an elevator may pose challenges for some guests. Additionally, those relying on public transport found the hotel's location somewhat difficult to navigate due to the lack of a nearby bus stop. Despite these minor drawbacks, the hotel's overall accessible nature and facilities make it a viable option for many travelers with disabilities.


No, Mercure Livingston Hotel doesn't have any pool.

No, a spa isn't available at Mercure Livingston Hotel.

No, Mercure Livingston Hotel doesn't allow dogs.

No, parking facilities aren't available at Mercure Livingston Hotel.

No, Mercure Livingston Hotel doesn't have a gym.

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