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Summary of reviewsThe Alexander Charme Hotel, nestled near the Mottolino ski resort, offers a strategic location praised by guests for its tranquility and accessibility. Just a short distance from ski lifts and free buses, the hotel provides stunning panoramic views of the Livigno village and surrounding mountains from various vantage points. Its close proximity to public transport and walking paths ensures easy exploration of Livigno's attractions while maintaining a peaceful ambiance away from the bustling center.
The breakfast experience is highly regarded, noted for its variety and quality, catering to diverse dietary needs including options for celiacs and intolerant individuals. The plentiful buffet features fresh produce, cereals, nuts, and local products, with attentive staff enhancing the morning meal.
Dinner at the hotel receives generally positive reviews, with many guests enjoying the excellent quality and delicious local dishes complemented by regional wines. Although some guests suggest room for improvement in terms of variety and sophistication, the dining atmosphere—with its panoramic views and attentive service—adds to the charm.
Rooms at Alexander Charme Hotel are praised for their spaciousness, modern furnishing, and cleanliness, with particular appreciation for the junior suites offering breathtaking views. Despite minor issues such as hard mattresses and occasional decor criticisms, the hotel provides a cozy and comfortable stay in a serene alpine setting.
Cleanliness is a standout aspect, with both rooms and common areas meticulously maintained. The attentive cleaning staff uphold high standards, contributing to the hotel's welcoming atmosphere.
Guests consistently commend the hotel's staff for their exceptional friendliness and service, which enhances the overall experience. From reception to dining, the staff's professionalism and multilingual capabilities ensure a seamless and pleasant stay.
The spa at Alexander Charme Hotel is a highlight, offering a modern and clean environment with a variety of wellness facilities. Though there is a fee for access, many guests find it worth the cost, appreciating the intimate and well-organized experience.
While the pool and parking facilities offer convenience, they come with additional costs. However, guests enjoy the relaxation and accessibility provided by the pool area and the flexibility in parking options.
The hotel's location is ideal for ski enthusiasts, featuring on-site ski facilities and easy access to the slopes. Despite some inconvenience in reaching the ski lift, the overall setup remains favorable for skiers.
The hotel bears a four-star rating, yet some guests perceive it as falling short in value for money, suggesting areas for improvement. Nevertheless, the positive reviews on staff dedication and the serene location contribute to a generally pleasant experience at Alexander Charme Hotel. Show more
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Categories
Luxury Hotel
A 4-star luxury hotel offering a spa, wellness center, fitness center, and an indoor natural swimming pool. It is set in a panoramic location with stylish rooms and suites.
Hotel near Ski Resorts
The Alexander Charme Hotel in Livigno combines charm with proximity to ski resorts. The hotel is suitable for those wanting a blend of comfort and convenient slope access.
Hotel for Honeymoon
Known for its charm and excellent service, this hotel provides a cozy and romantic environment. It offers a comfortable and intimate setting, perfect for couples seeking a relaxed and memorable honeymoon.
Hotel with Spa
Features a Turkish steam bath, a Turkish steam room, and a hot tub. It's located near the shopping district of Livigno, providing easy access to both relaxation and retail opportunities.
Family Friendly Hotel
Located in Livigno, this hotel offers a blend of charm and family-oriented amenities. It provides a cozy atmosphere and convenient access to ski slopes and other outdoor adventures.
Romantic Hotel
This hotel provides a charming atmosphere and personalized service, ideal for a romantic getaway. Its location in Livigno offers access to beautiful alpine scenery, enhancing the intimate experience.
Hotel with Swimming Pool
Likely features pool facilities for guests. The hotel provides a charming and relaxing atmosphere.
Heated Pool Indoor Pool
Business Hotel
The Alexander Charme Hotel is situated near the shopping district. It provides convenient access to local businesses and services.
Hotel with Parking
The hotel provides outdoor parking for one car, which is included in some rates. A garage is available for a daily fee, and secure parking is offered for bicycles and motorbikes.
Hotel with Gym
While specific gym details are not available in the provided context, this hotel is listed among the top hotels with gym and fitness center in Livigno.
Hotel for Yoga
This hotel features a tranquil yoga room where experienced instructors guide invigorating sessions. It also offers explicit yoga classes as part of its wellness and sports facilities.
4-Star Hotel
Featuring a Turkish steam bath and hot tub, this hotel is situated near Livigno's shopping district. The spa facilities and convenient location make it ideal for relaxation and shopping.
Hotel with Indoor Pool
This hotel features a bio indoor swimming pool suitable for both adults and children. The spa area offers a variety of wellness experiences including a sauna, Turkish bath, Mediterranean bath, sensorial showers, and a salt room, promoting overall well-being.
Hotel near Golf Courses
Hotel with Tennis Courts
Hotel with Heated Pool
Room Types
Comfort Double or Twin RoomEn suite room with a minibar and a flat-screen TV with satellite channels. The private bathroom offers free toiletries and a hairdryer.
Please specify bed preference when booking.
Comfort Family Room (2 Adults + 2 Children)En suite room with a minibar and a flat-screen TV with satellite channels.
Please specify bed preference when booking. Maximum age of children is 12 years.
Junior Suite (2 Adults)Spacious junior suite with a minibar and a flat-screen TV with satellite channels. Features a sofa in the living area. The private bathroom offers free toiletries and a hairdryer.
Junior Suite (4 Adults)Spacious junior suite with a minibar and a flat-screen TV with satellite channels. Features a sofa bed in the living area. The private bathroom offers free toiletries and a hairdryer.
SuiteSpacious suite featuring a living area with a sofa bed, an LCD satellite TV, and a minibar. The private bathroom comes with soft bathrobes, free toiletries, and a hairdryer.
About Alexander Charme Hotel
License: 014037-ALB-00004, IT014037A13AOC3936
Guest Reviews
8.2
Very Good
Location
Nestled in a perfect spot for enjoying the marvels of the Mottolino ski resort, the Alexander Charme Hotel boasts a strategic location that offers both tranquility and accessibility. Situated just 100 meters from the lifts—or a short free bus ride away—the hotel is ideal for ski enthusiasts. Guests rave about the spectacular, panoramic views of the picturesque Livigno village and its surrounding mountains, visible from various parts of the hotel, including the restaurant room. This breathtaking scenery paired with the hotel's placement just outside the bustling village center ensures a peaceful and relaxing stay.
The location is complemented by its close proximity to public transport, with several free bus stops nearby that connect guests to Livigno's central attractions. While slightly remote from the city center, the accessibility via convenient walking paths and reliable bus service makes exploring easy and enjoyable. Additionally, the hotel's position offers peace and quiet away from the hubbub, enhancing the calming ambiance that guests love. With friendly staff and excellent facilities, the Alexander Charme Hotel promises a delightful experience amidst the serene beauty of Livigno.
Breakfast
The breakfast experience at Alexander Charme Hotel is consistently praised for its quality and variety. Guests often describe it as excellent, with high-quality offerings that cater to various tastes—from sweet to savory selections. The abundance and diversity of options are recurrent themes, with particular highlights of fresh fruits and healthy choices available. For those with dietary restrictions, the hotel accommodates with options for celiacs and intolerant individuals, ensuring a generous meal for all.
Guests appreciate the attentive and friendly staff at breakfast, enhancing the overall experience with their service. Many reviews mention that the buffet is plentiful, offering a wide selection that rivals international standards. Some guests delight in the plentiful offerings such as cereals with nuts and various sweet options, complemented by the availability of local products, although a few suggest that expanding the variety even further with local selections could enhance the experience.
The breakfast setting, complete with mountain views, offers a pleasant backdrop for guests as they enjoy a feast worthy of royalty. Overall, the breakfast at Alexander Charme Hotel leaves a lasting impression with its opulent and fabulous selections, earning it high marks in guests' interactions.
Dinner
Alexander Charme Hotel offers a dining experience that evokes mixed responses from its guests, but positive remarks are common. Guests frequently highlight the "amazing" and "delicious" dinners complemented by "good local dishes" and "fantastic food", often emphasizing the meals' "excellent quality". The culinary offerings showcase local wines from the Valtellina region, enhancing the authentic regional dining experience.
The dining area is praised for its beautiful panoramic setting, with meals served in a restaurant featuring large windows, adding an element of charm to the dining atmosphere. Some guests note the generous and varied nature of the dinners, which change daily and are served alongside abundant breakfasts. The à la carte options are reported to be positive, offering a variety of choices although there are comments about the limited selection and occasional lack of sophisticated options.
There are praises for the attentive dining staff who provide quality service, and there is mention of highly priced meals, yet they seem to deliver good value for their high quality. Others commend the plenitude and delight of dinner courses, despite some expressing concerns about the rapid succession of dishes.
While the overall feedback leans towards satisfaction with the hotel’s dining experience, there are instances where guests were disappointed, particularly with the quality of some dishes, such as meat being too fatty or main courses served cold. Despite these setbacks, the culinary experience at Alexander Charme Hotel is largely seen as magical, offering quality dining that enhances the scenic charm of its surroundings.
Rooms
The Alexander Charme Hotel in Livigno offers a variety of room options that cater to different preferences and needs. Guests frequently praise the hotel's rooms for their spaciousness, a welcome feature given European hotel standards. Many visitors appreciate the rooms for being well-equipped and recently renovated, highlighting their beauty and modern designer furnishings. The junior suites, in particular, stand out for their expansive size and large balconies, offering breathtaking panoramic views of Livigno and the surrounding snow-covered mountains.
Despite some critiques about size, especially with smaller room options, guests find the rooms cozy, comfortable, and functional. Cleanliness is a consistent highlight, with many noting well-appointed and tidy spaces, complete with everything needed for a comfortable stay. The mountain-facing views with little balconies are particularly favored, creating a serene ambiance that enhances the overall experience.
Though there are mentions of hard mattresses, insufficient lighting, and occasionally dated decor, these aspects are minor compared to the overwhelmingly positive feedback. Guests appreciate the welcoming atmosphere and attentive staff, making the stay at Alexander Charme Hotel a pleasurable experience. Overall, the hotel successfully combines comfort, style, and remarkable views, providing a tranquil retreat in the heart of the Alps.
Beds
At Alexander Charme Hotel, guests have shared mixed feedback on the bed quality. Many visitors found the beds to be quite comfortable, with some even describing them as ultra-comfortable, contributing to a fantastic night's sleep. The combination of comfortable beds and good room temperature seems to enhance the overall sleeping experience for some guests. However, others noted issues with the mattresses, citing them as hard, deformed, or in need of replacement. Pillow preferences were also subjective, with some finding them excessively soft. Despite the room size being small for some, many guests still felt the environment was comfortable, although some found the decor to be on the darker side. Overall, while the comfort of the beds can vary, there is a clear emphasis on creating a quiet, restful space for guests.
Cleanliness
Alexander Charme Hotel takes great pride in maintaining exceptional cleanliness throughout its property. Guests consistently highlight the immaculate condition of the rooms and common areas. The hotel's meticulous attention to detail ensures that every corner is impeccably clean, creating a welcoming ambiance that puts guests at ease. The hardworking and efficient cleaning staff are often commended for their dedication to maintaining the hotel's high standards.
In addition to spotless rooms, the hotel features a clean and pleasant spa center, complete with a well-maintained indoor pool. The modern design of the hotel complements its cleanliness, offering a tidy and elegant atmosphere for visitors. While some reviews mentioned small bathrooms and minor issues, the overall feedback emphasizes the hotel's commitment to cleanliness and order, making it a desirable choice for those who value a clean and comfortable stay.
Staff
At the Alexander Charme Hotel, guests consistently praise the exceptional service provided by the staff. They note the team's exceptional friendliness, kindness, and willingness to go the extra mile. The hotel’s service-oriented approach ensures that staff are attentive, service-minded, and professional across all levels—whether in the restaurant, at reception, or throughout the hotel’s facilities. Guests feel warmly welcomed from the moment they arrive, appreciating the staff's ability to anticipate their needs and remember details that enhance the stay. The dining experience is often highlighted, with the staff being commended for their politeness and helpfulness, contributing to an excellent culinary offering for both breakfast and dinner. The reception team is lauded for their enthusiastic demeanor and multilingual capabilities, making the check-in and stay seamless and pleasant. The overall sense of hospitality and dedication from the staff leaves visitors feeling pampered and important, reinforcing the hotel's reputation as a place where exceptional service and genuine care are paramount.
Spa
The Alexander Charme Hotel offers a spa experience that leaves guests consistently impressed. The wellness center blends modern design with exceptional cleanliness, creating a harmonious environment for relaxation and rejuvenation. Visitors delight in the variety of facilities available, including a pool, Turkish bath, sauna, and more intricate wellness pathways, such as a steam bath, ice shower, and foot bath. The relaxation area, complemented by herbal teas, provides a perfect setting to unwind after a long day of activities, whether it's skiing or hiking.
Guests commend the staff for their kindness and professionalism, enhancing the overall spa experience. While there is a fee of 25 euros per person for access, many find the quality of the services offered to be worth the price, appreciating the intimate and well-organized setup. Despite some concerns about access and pricing, the spa remains a beautiful and delightful feature of the hotel, offering excellent services and opportunities for well-deserved pampering. The charm of this spa adds a special touch to any stay at the hotel.
Pool
The Alexander Charme Hotel offers a pool area that provides an attractive setting for relaxation, described as beautiful and cozy. Guests appreciate the lagoon-style pool, which is inviting and accessible, even for children, offering a comforting temperature. The indoor pool is noted for being clean and pleasant, providing an excellent environment for unwinding. The pool amenities also include a hot tub and sauna for a complete spa experience. However, guests point out that the pool is relatively small and incurs an additional cost of €10 per person. Despite its size and extra fee, the pool remains a charming and relaxing feature of the hotel that visitors enjoy.
Parking
Guests at Alexander Charme Hotel may choose from a variety of parking options to suit their needs. For those seeking protection from the elements, the hotel offers a covered underground garage. While there is an additional fee of €15 per night for this convenience, it provides a secure shelter, especially appreciated in adverse weather conditions. There is also included complimentary parking available for motorcycles in this garage, offering motorcyclists peace of mind.
For guests prioritizing cost-effectiveness, large free parking spaces are available outdoors, providing ample room for vehicles without extra charges. Despite some indications of a chaotic parking situation, these free outdoor options provide flexibility for those looking to avoid the expense of paid indoor parking. Overall, guests can enjoy both free and paid parking facilities, enhancing their stay with convenience and choice.
Ski
Alexander Charme Hotel offers a convenient location for ski enthusiasts, with a ski bus stop situated right by the hotel and easy accessibility to the Mottolino slopes within just a 2-minute walk. The hotel boasts excellent on-site ski facilities, including a good ski cellar and a great ski room, ensuring guests have a seamless skiing experience. Additionally, the inclusion of ski rental adds to the convenience. Although the theoretical proximity to a ski lift might suggest ease of access, reaching it involves a 250-meter walk along a car-filled road without sidewalks. Despite this, one of the nearby ski areas is a short 5-7 minute walk away, making the hotel a favorable base for those ready to explore the Livigno ski region.
4 Star
Alexander Charme Hotel, a property that bears a four-star rating, delivers a mixed experience according to guest reviews. While some visitors consider the hotel worthy of its four-star status and recommend it highly in every respect, others find it lacking in certain areas. Many guests express dissatisfaction with the value for money, noting a low quality-to-price ratio. For some, the hotel aligns more closely with a three-star establishment rather than the advertised four stars. Additional costs, such as a €25 charge per person for spa access, have also been a point of contention, with guests comparing this to the complimentary services offered by other hotels with fewer stars.
Despite these concerns, the hotel does receive praise for the helpfulness of its staff. However, there are remarks about organizational issues that could be improved. Restaurant experiences appear to be inconsistent, with some labeling it as not up to four-star standards. While the hotel seems to have the potential for a memorable stay, certain elements such as pricing and service consistency may require attention to fully justify its rating and pricing.
Yes, Alexander Charme Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Alexander Charme Hotel.
No, Alexander Charme Hotel doesn't allow dogs.
Yes, parking facilities are available at Alexander Charme Hotel.