The Dixie Dean Hotel

Liverpool 53.40817900, -2.98440500 , Victoria Street (Show on Map)
8.3
Very Good


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Summary of reviewsThe Dixie Dean Hotel in Liverpool earns high praise for its exceptional location, luxurious accommodations and friendly staff, making it a top choice for travelers. Situated in the heart of the city, the hotel offers convenient access to key attractions such as Liverpool Lime Street Station, Matthew Street and the Cavern Quarter, renowned for its vibrant nightlife and cultural landmarks. Guests appreciate the ability to explore major city sights like Albert Dock and Liverpool One Shopping Center on foot.

Breakfast at the hotel is generally well-received with guests complimenting the variety and quality of the offerings, including smoked salmon and gluten-free options. Although some mention minor drawbacks such as limited vegetarian choices and temperature issues, the overall sentiment remains positive with most finding the breakfast delicious and good value for money. Dinner experiences are also favorable, particularly the steak and Sunday lunch, though there are occasional operational hiccups and a need for better communication regarding vegan options.

The rooms are a highlight, noted for their spaciousness, elegant decor and luxurious features such as jacuzzi baths and hot tubs. These attributes make the rooms especially appealing for families and romantic getaways. Despite sporadic remarks on cleanliness inconsistencies and some temperature issues, guests frequently describe the rooms as massive, clean and beautifully adorned, adding a unique vintage charm.

Cleanliness, while mixed in reviews, generally garners positive feedback. Many guests find the facilities clean and comfortable, though some mention areas needing better upkeep. The staff consistently receive accolades for their friendliness, helpfulness and exceptional service. Specific mentions of staff members at reception add a personal touch to the high quality of service experienced by guests.

Guests have mixed opinions about the hotel's wifi with some finding it satisfactory and others facing issues with connectivity and speed, particularly on higher floors. Despite this, other amenities such as comfortable beds contribute to a restful stay, enhancing the overall guest experience.

The hotel stands out as family-friendly with well-laid out spacious rooms that cater to larger groups and children. The staff go above and beyond to ensure families have a memorable stay, often providing complimentary activities for children. For couples, the hotel’s romantic ambiance is frequently lauded, making it a favored choice for honeymoons and special celebrations with thoughtful touches like rose petals and complimentary prosecco.

Although there are some critiques regarding the hotel's four-star classification, particularly around soundproofing and service refinement, the overall luxurious feel, excellent facilities and welcoming atmosphere ensure a delightful and memorable experience for most guests.
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Categories
Luxury Hotel
This luxury hotel features uniquely styled boutique suites equipped with features such as private hot tubs, ceiling showers, opulent chandeliers, and jacuzzi baths in all rooms.

Small Hotel
Located on Victoria Street, this hotel offers a unique and comfortable stay in the heart of Liverpool. Its central location and themed design provide a memorable experience.

4-Star Hotel
The hotel is centrally located, providing easy access to city attractions, and offers themed accommodations.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Free Wi-Fi

Room Types
Luxury Suite - Sleeps 4 Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers air conditioning, a wardrobe, an electric kettle, a carpeted floor, as well as a flat-screen TV. The unit has 2 beds.

Luxury Suite - Sleeps 6 The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite provides a wardrobe, an electric kettle, a sofa, a carpeted floor, as well as a flat-screen TV. The unit offers 4 beds.

Double Room - Disability Access The double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.

Double Room with Spa Bath Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, a wardrobe, an electric kettle, a carpeted floor, as well as a flat-screen TV. The unit has 1 bed.

Presidential Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.

Deluxe Quadruple Room Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room provides air conditioning, a wardrobe, an electric kettle, a carpeted floor, as well as a flat-screen TV. The unit offers 5 beds.

Guest Reviews
8.3
Very Good
Location
The Dixie Dean Hotel is highly praised for its prime location in the heart of Liverpool. Guests consistently describe the hotel as perfectly situated, making it an ideal base for exploring the city's shops, bars, restaurants and attractions. The proximity to Liverpool Lime Street Station is a significant advantage, making travel convenient for both local sightseeing and further adventures. Its central position allows easy access to Matthew Street and the historic Cavern Quarter, known for vibrant nightlife and cultural landmarks.

The ease of getting around from the hotel means visitors can enjoy Liverpool's main attractions on foot, from the Albert Dock to Liverpool One shopping center, all within a short walk. This strategic location has cemented the hotel's reputation as a favorite for those aiming to be close to the city's bustling core. Furthermore, the excellent location is complemented by the hotel's well-regarded amenities, such as spacious rooms, a welcoming ambiance and friendly staff. The combination of these factors makes The Dixie Dean Hotel a fantastic choice for travelers looking to experience the best of Liverpool with utmost convenience.

Breakfast
Guests at The Dixie Dean Hotel appear to have generally positive sentiments regarding the breakfast experience with many describing it as lovely, fab and amazing. The variety available at the buffet often garners praise with some highlighting the inclusion of smoked salmon and gluten-free options and noting that the self-serve style offers guests plenty of choice. The breakfast is often described as delicious, well-prepared and a good value for the cost, setting guests up nicely for a day of activities around the city.

However, there are some criticisms mentioned by a few reviewers. Some guests found the breakfast offerings limited and basic with complaints about the lack of vegetarian options and the occasional unavailability of items. There are also remarks about how the hot food was sometimes not hot enough and disappointment over the absence of made-to-order options. Additionally, a few reviewers noted issues with the breakfast service, such as understaffing and errors in communication about start times.

Overall, while there are minor drawbacks, the breakfast at The Dixie Dean Hotel is well-regarded by most guests for its taste, variety and quality.

Dinner
The Dixie Dean Hotel has received a mixture of feedback concerning its dining options, but the positive sentiments shine through prominently. Guests have praised the presentation and taste of the evening meals with particular commendations for the steak described as out of this world. The restaurant, when open, offered delicious food, including a fantastic Sunday lunch and enjoyable bar meals available until 8pm. The dinner menu, although somewhat limited, has been appreciated for its taste and variety.

Afternoon tea has also been a hit, described as a delightful experience upon arrival. The breakfast offerings received mixed reviews; some found it great with a range, while others rated it as average. Despite some logistical hiccups with dinner bookings and the need for clear communication regarding vegan options, the overall food quality has been noted as exceptional.

The ambiance of the restaurant was well-liked with guests noting its appealing look. Although there were some operational limitations, such as the restaurant being closed on certain evenings and early bar closure, the quality of the meals and the commendations on the menu's appeal suggest that dining at the Dixie Dean Hotel is generally a rewarding experience when available.

Rooms
The Dixie Dean Hotel boasts impressively large and stylish rooms that leave a lasting impression on guests. Many reviews highlight the spaciousness and cleanliness of the accommodations with several guests describing their rooms as massive, luxurious and beautifully decorated. The vintage classic style and unique decor themes add an elegant touch, catering to romantic and special occasions like honeymoons.

Particular features such as jacuzzi baths and hot tubs in the bathroom further enhance the sense of luxury. Families and groups find the hotel especially accommodating, appreciating the ability to stay together comfortably in large rooms equipped with multiple beds, ensuring a cozy experience for everyone.

Despite a few mentions of cold temperatures, inconsistent cleanliness and sporadic issues with room amenities, the overall sentiment remains highly positive. The decor, both in the rooms and throughout the property, receives frequent praise for its ornate and sumptuous style. Central location, stunning interiors and exceptional service round out the appeal of The Dixie Dean Hotel, making it a memorable stay for many.

Beds
Travelers overwhelmingly praise The Dixie Dean Hotel for its excellent bedding quality. Guests frequently remarked on the comfort and size of the beds, using terms like comfy, comfortable and super comfortable to describe their experiences. The large, well-decorated rooms often feature big or king-size beds, contributing to a relaxing stay. Reviewers noted the cleanliness and good condition of the beds, which were seen as conducive to a restful night's sleep. A few guests did mention issues with pillows and the arrangement of beds, such as single beds pushed together, but these comments were in the minority. Overall, the consensus is that the beds at The Dixie Dean Hotel significantly enhance the stay, providing an inviting and restful retreat for guests.

Cleanliness
The Dixie Dean Hotel has garnered a variety of opinions regarding its cleanliness, but many guests highlight its positive aspects. Generally, the rooms are described as fabulous, clean and comfortable. Several reviews praise the rooms for being spotlessly clean, massive and beautifully decorated. Visitors often note the spaciousness and modern setup with some calling their stay the nicest they've ever experienced.

However, this glowing praise is tempered by mixed reviews on the overall cleanliness. While many rooms are praised for being immaculately clean, some guests noticed cleanliness issues such as dusty surfaces, dirty floors and bathrooms in need of an update. Concerns were also raised about specific problems like black mold, finger prints on windows and floors not being adequately cleaned.

Additionally, certain areas like the lobby and dining area were mentioned as dark and in need of better upkeep. The presence of old stains, dirty carpets and neglected maintenance details were pointed out by several guests.

Overall, while the hotel generally maintains a high standard of decor and offers large, appealing rooms, there are inconsistencies that can affect the guest experience. Travelers might find the place hit-or-miss when it comes to thorough cleanliness, suggesting the hotel could benefit from more consistent housekeeping to match its otherwise impressive attributes.

Staff
The reviews of The Dixie Dean Hotel paint a consistent picture of a highly friendly and accommodating team. Guests frequently describe the staff as exceptionally friendly, helpful and professional with particular praise for individual members such as Dom, Elle and April at reception. Although there are occasional mentions of isolated instances of unfriendly behavior, the overwhelming sentiment reflects a staff that is courteous, attentive and eager to assist.

Guests often note the warm welcomes received from the front desk and commend the staff for their efficiency during check-in. Many appreciate the genuine efforts taken by the staff to cater to their needs, including special arrangements for occasions such as birthdays. The bar and reception teams also receive accolades for their friendly service and helpfulness. Additionally, the breakfast staff are mentioned positively, despite a few comments on the speed of service.

Overall, the staff at The Dixie Dean Hotel are highlighted as one of the major strengths of the establishment, contributing to a welcoming and enjoyable stay for guests.

Wi-Fi
The Dixie Dean Hotel has received mixed feedback regarding its wifi service. Many guests appreciated the good wifi quality with some noting that it worked perfectly. However, there were several complaints about the inconsistency and speed of the internet with multiple reports of the wifi being weak, slow or not working at all in certain areas, especially on the third floor. Additionally, some guests experienced issues with the TV due to internet connectivity problems, preventing them from accessing streaming services like YouTube and Netflix. Overall, while some guests found the wifi satisfactory, others highlighted significant issues with its reliability and performance.

Family
The Dixie Dean Hotel stands out as an excellent choice for family getaways, offering a fantastic atmosphere suitable for all ages. Many guests praise the hotel for its spacious family rooms, which comfortably accommodate groups of various sizes, including families of four, five and even larger groups. The rooms are well-laid out and equipped with excellent facilities, such as clean, large spaces and good WiFi, making them ideal for family stays.

Parents have noted that their children particularly enjoyed the amenities with mentions of a jacuzzis being a favorite. The staff at the hotel are highlighted for their friendliness and exceptional service, often going above and beyond to ensure children are entertained with complimentary activities, ensuring a memorable stay for the little ones.

Besides the family-friendly environment, the hotel’s strategic location adds to its convenience, making it a perfect base for outings. The combination of a hearty welcome from the staff, ample space in rooms and special attention to children's needs all contribute to creating an ideal setting for family trips. The positive experiences have encouraged many to plan future visits with their entire family, underlining the hotel's suitability for delightful family vacations.

4 Star
The Dixie Dean Hotel offers a variety of experiences for its guests with many highlighting the luxurious feel and excellent facilities. Rooms are often described as luxurious, fantastic and spotless clean, providing a sense of comfort and indulgence. The hotel staff also receives commendations for their friendliness and helpfulness, significantly enhancing the overall guest experience.

Several guests found the hotel perfect for special occasions such as romantic getaways and hen dos, appreciating the effort put into maintaining the standard of the establishment. The breakfast, while generally well-received, left some guests expecting more given the hotel’s four-star rating.

There are mixed opinions about the hotel’s four-star classification. Some guests felt that while the hotel has a luxurious ambiance, it does not fully meet the expectations typically associated with a four-star rating, particularly in aspects such as soundproofing and the overall refinement of services.

Despite occasional critiques regarding its star rating, the overall feedback is largely positive with guests finding the hotel very good, suitable for honeymoons and fitting for special celebrations. The atmosphere of luxury and excellent facilities make The Dixie Dean Hotel a favored choice for many visitors.

Honeymoon
The Dixie Dean Hotel comes highly recommended for honeymooners with numerous guests praising it as ideal for a romantic getaway. Couples celebrating their honeymoon or special anniversaries, such as a 40th wedding anniversary, have found the experience exceptional. The hotel's honeymoon suites, often adorned with rose petals, are described as fantastic and some even feature luxurious amenities like jacuzzi baths. The hotel also offers delightful surprises, such as providing a complimentary bottle of prosecco for newlyweds. Guests have found the hotel to provide a rich experience at a relatively low cost, making it a perfect choice for those seeking an elegant yet affordable honeymoon destination.

Romantic
The Dixie Dean Hotel exudes a romantic charm, making it ideal for couples seeking a memorable getaway. From its beautifully decorated interiors to the romantic atmosphere, the hotel provides a perfect setting for special occasions like birthdays and anniversaries. Guests have particularly praised the double rooms, which are designed for romantic stays, accentuated by unique touches like blue lights in the ceiling. The spa baths featured in many rooms add an extra layer of luxury, making them perfect for a romantic night away or a Valentine's Day treat. Each room, described as beautiful from top to bottom, contributes to an enchanting experience for couples.


No, The Dixie Dean Hotel doesn't have any pool.

No, a spa isn't available at The Dixie Dean Hotel.

No, The Dixie Dean Hotel doesn't allow dogs.

No, parking facilities aren't available at The Dixie Dean Hotel.

No, The Dixie Dean Hotel doesn't have a gym.

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